Export of media not working anymore?

[franklin-be]

Hello,

yes it's me again.. hopefully this time around it's not something that's on me.. (again)

so lately i've noticed that the export doesn't include media that has been sent to me.
it happens with all media (webm, jpg, png, mp4,..).. and no matter if they are are send one by one or in a bunch of 10+

all my media i send to contacts.. is exported correctly. Just not media that i receive from contacts.

my export command would be:

python3 /signal-export/sigexport.py --source "/mnt/c/temp/trans/Signal/" --manual "/mnt/c/Users/user0/Desktop/signal/t3" -p0

(/mnt/c/temp/trans/Signal/ would be the a place i copied the entire signal_desktop client folder to.

the same command with the -v flag with a snipped of a skipped over picture

            Doing contactname, msg: 2021-08-15 15:03
            Doing contactname, msg: 2021-08-15 15:07
            No attachments for a message: contactname, 2021-08-15 15:07
            Doing contactname, msg: 2021-08-15 15:07
            Doing contactname, msg: 2021-08-15 15:07

it's obviously also not contained in the html file

how it's displayed in the signal app.

what i tried so far..

• tried with different contacts.. because i thought maybe it's the sheer amount of messages with that contact that causes the problem
• reinstalled desktop client
• used the desktop clients -> options -> Clear data to make sure we we start off with a new desktop-client db.

how can i further analyze this? Maybe the --manual parameter might be involved?

regards

franklin.

[coppolab]

Same problem from a contact with high number of incoming messages/attachments.

In addition:

• trying different html pagination (-p option) doesn't help
• Messages only including attachments (with no typed text) are just skipped and don't appear at all in the exported html/md.

Setup:

• OsX 10.14.6
• Signal Desktop 5.16.0
• iOS 14.6 on iPhone 7

[adam-sroka]

I'm not sure if this is the same issue, but I'm also having troubles with media export. This seems to be only affecting received media from Android users (myself having the Signal mobile app on iOS and the desktop app on macOS), i.e. iOS to iOS Signal messages are fine (both the received and sent), but with chats with Android Signal users, the received media has no filename extension, and instead ends with _None. The actual file is correct though, it's just that it's missing the extension and hence is not displayed by default:

[coppolab]

I'm not sure if this is the same issue, but I'm also having troubles with media export. This seems to be only affecting received media from Android users (myself having the Signal mobile app on iOS and the desktop app on macOS), i.e. iOS to iOS Signal messages are fine (both the received and sent), but with chats with Android Signal users, the received media has no filename extension, and instead ends with _None. The actual file is correct though, it's just that it's missing the extension and hence is not displayed by default:

Concerning my post above, I confirm IT IS exactly the same issue. I emphasize again that in the case of "empty" message only including a file and no text, the whole message is skipped at all in the html/md visualization.

[carderne]

Thanks both for figuring this out. Will find someone on Android to send me a message and see if I can fix this in the next couple of days.

[carderne]

Sorry this took so long, should be fixed now by 39781bb