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"cannot create void directory" snapd error when running bluetooth/detect-output job #1540

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pieqq opened this issue Oct 11, 2024 · 3 comments
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@pieqq
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pieqq commented Oct 11, 2024

Bug Description

Example (Ubuntu Core 18): http://10.102.156.15:8080/job/cert-presidio-interactive-strength-fs0001-kernel-beta/72/console (also see submission in C3)

11:56:42 ID: com.canonical.certification::bluetooth/detect-output
11:56:42 Category: Bluetooth tests
11:56:42 --------------------------------------------------------------------------------
11:56:42 cannot create void directory: /var/lib/snapd/void: Permission denied
11:56:42 
11:56:42 BT hardware not available
11:56:42 --------------------------------------------------------------------------------
11:56:42 Outcome: job failed

To Reproduce

Launch a test plan with the bluetooth/detect-output job.

Environment

  • Ubuntu Core (seen on 18 and 20)
  • Snapd 2.63 (rev 21759)
  • checkbox18 4.1.0-dev25

Relevant log output

No response

Additional context

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@pieqq pieqq added the bug Something isn't working label Oct 11, 2024
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Thank you for reporting us your feedback!

The internal ticket has been created: https://warthogs.atlassian.net/browse/CHECKBOX-1612.

This message was autogenerated

@fernando79513
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fernando79513 commented Oct 11, 2024

The same issue occurs with http://10.102.156.15:8080/job/cert-denver-kdrp-hmi-10-avnet-avt-iiotg20-kernel-latest-beta/54/console (submission https://certification.canonical.com/hardware/202012-28525/submission/397839/)

Environment
Ubuntu Core 20
Snapd 2.50 (rev 11844)
checkbox20 4.1.0-dev25

In this case, the snapd version had to be reverted to be able to run the tests.

@fernando79513
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Seen again with the presidio device: https://certification.canonical.com/hardware/202011-28402/submission/404884/test/9/result/45664436/

Ubuntu Core 20
Checkbox version: 4.2.0-dev160
Snapd version: 2.66.1 - 23258

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