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Had a thought: support tickets labelled spam by the user can probably just be automatically moved into the deleted category, saving a further click. I'm thinking this is probably best achieved with ActiveRecord's before_save filter which is trivial to implement if no objections.
The text was updated successfully, but these errors were encountered:
Had a thought: support tickets labelled
spam
by the user can probably just be automatically moved into the deleted category, saving a further click. I'm thinking this is probably best achieved with ActiveRecord'sbefore_save
filter which is trivial to implement if no objections.The text was updated successfully, but these errors were encountered: