No bitwarden autofill or bitwarden pop-up on U.S. bank mobile app

[iaminov]

Production Build

• I'm using the legacy Bitwarden app pubicly available in App Store / Play Store and I'm aware that Bitwarden Beta bugs should be reported in bitwarden/android or bitwarden/ios

Steps To Reproduce

Go to the U.S. bank mobile app and try to login. Bitwarden doesn't show up to offer to fill the password.

Expected Result

Bitwarden offering the fill password

Actual Result

Nothing happens at all

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

No response

Device

Samsung Galaxy S23

Build Version

2024.7.1

[Neonwarden]

Hi there,

Thank you for bringing this matter to our attention. Due to the specific requirements of addressing autofill issues, we manage them through distinct tracking forms based on the application:

For mobile-related reports, please use: https://docs.google.com/forms/d/e/1FAIpQLScMopHyN7KGJs8hW562VTzbIGL4KcFnx0wJcsW0GYE1BnPiGA/viewform

For browser extension reports, please use: https://docs.google.com/forms/d/e/1FAIpQLSfkxh1w6vK8fLYwAbAAEVhvhMAJwfFNDtYtPUVk1y5WTHvJmQ/viewform

Completing the relevant form will greatly assist us in resolving the problem efficiently.

Thank you for your cooperation and understanding. This issue will now be closed.