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Android beta login with 2FA. #3333

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BertoMejia opened this issue Jun 25, 2024 · 2 comments
Closed
1 task done

Android beta login with 2FA. #3333

BertoMejia opened this issue Jun 25, 2024 · 2 comments
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bug Something isn't working

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@BertoMejia
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Steps To Reproduce

Cloud or self-hosted?: Cloud
Device Type: Galaxy S24 ultra
OS and version: Android 14
Bitwarden version: beta 2024.6.1

Steps to reproduce the issue:

Input email and password
Pass captcha
Go redirected back to application
Receive error message that says, “Username or password is incorrect. Try again.”
The username and password are correct. The app never asked for my 2 factor Auth.

Expected Result

Log in.

Actual Result

Login fails

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

No response

Device

No response

Build Version

2024.6 1

Beta

  • Using a pre-release version of the application.
@BertoMejia BertoMejia added the bug Something isn't working label Jun 25, 2024
@jtodddd
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jtodddd commented Jun 26, 2024

Hi there,

I attempted to reproduce your issue and was unable to do so.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

@jtodddd jtodddd closed this as not planned Won't fix, can't repro, duplicate, stale Jun 26, 2024
@BertoMejia
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BertoMejia commented Jun 27, 2024

I found the problem. The email is case sensitive, but it saves your email in all lowercase.

If you use any uppercase letters, it will fail to log in.

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