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Seems that it's typical symptom of attempting to use ws281x driver without root privileges. As it's not mandatory for SPI mode, root must be provided for PWM mode. Please refer to following topic and report back if it helped: #43
Bug report, debug log and your config file (FULL LOGS ARE MANDATORY)
Steps to reproduce
Raspberry Pi 4 2GB Rev 1.4
What is expected?
Able to open ws281x LED Hardware without any issues
What is actually happening?
Failed to open ws281x LED Hardware
System
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