https://packager.dev/avo-hq/ is down

[glaucocustodio]

https://packager.dev/avo-hq/ is down, we are unable to deploy to production

[adrianthedev]

Please use www.packager.dev/avo-hq version for now until we fix the issues.

[michaelbaudino]

Same thing here (a TLS internal error, apprently):

❯ curl -vkI https://packager.dev
*   Trying 54.174.66.4:443...
* Connected to packager.dev (54.174.66.4) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* TLSv1.0 (OUT), TLS header, Certificate Status (22):
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.2 (IN), TLS header, Unknown (21):
* TLSv1.3 (IN), TLS alert, internal error (592):
* error:0A000438:SSL routines::tlsv1 alert internal error
* Closing connection 0
curl: (35) error:0A000438:SSL routines::tlsv1 alert internal error

Using the www subdomain works like a charm @adrianthedev, thanks 👌

[adrianthedev]

Yup. We're still investigating. It seems to be related with the Caddy Hatchbox config not goint through.

Sorry about this everyone...

[adrianthedev]

We should be good now.
It was Caddy and Hatchbox related.

I'll be back with a better post mortem

[adrianthedev]

Post mortem

At about 4:55pm UTC (11 Feb. 2025) Caddy tried to update the SSL certificate on our naked domain (https://packager.dev) and failed because of a bug that was happening in version 2.8.
At 5:01pm we responded that the www version of the domain was working and users switched to that to be able to deploy their apps.

We started investigating and we found the issue we submitted a ticket to Hatchbox to get some help.
They swiftly came to our help, updated Caddy and restarted the server.

At 5:11pm the server was up and running on both the naked domain and the www subdomain.

Total downtime for the gem server naked domain (https://packager.dev) was 16 minutes.
Time until the initial solution to deploy (use www.packager.dev) was 5 minutes.