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The application crashes every time it is launched #1340

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Korb opened this issue Jan 3, 2025 · 1 comment
Open

The application crashes every time it is launched #1340

Korb opened this issue Jan 3, 2025 · 1 comment

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@Korb
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Korb commented Jan 3, 2025

Describe the bug
After launching, a window with the word "Preparing…" in a half-filled white ring is displayed for half a minute, after which the application window disappears. The application icon is not displayed in the system tray and the IP in web services is displayed unchanged.

To Reproduce
Steps to reproduce the behavior (I don't know what exactly is causing the problem):

  1. Install AmneziaVPN_4.8.2.3_x64.exe
  2. Add Shadowsocks and Xray profiles (the second one is the default).
  3. Check that the added profiles are working.
  4. Add several sites and applications to the Split tunneling exceptions.
  5. Enable autostart in minimized form when turning on the computer and auto-connect
  6. Restart the application.

Expected behavior
The application launches and works as intended.

Log files
I can't attach a log file because the window of the application I'm launching doesn't respond to clicks and I can't enable logging.

Screenshots
2025-01-03_11-42-27

Desktop (please complete the following information):

  • OS: Microsoft Windows 10.0.19045.5247
  • AmneziaVPN_4.8.2.3_x64.exe

Server (please complete the following information):

  • VPN Generator

Additional context
AmneziaVPN.exe.11228.dmp (Google Drive, 34 MB)

@Korb
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Korb commented Jan 14, 2025

AmneziaVPN_4.8.2.3_x64.exe — same.

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