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New agents not assigned alert template #1896

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1 of 3 tasks
alvanson opened this issue Jun 18, 2024 · 1 comment
Closed
1 of 3 tasks

New agents not assigned alert template #1896

alvanson opened this issue Jun 18, 2024 · 1 comment
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bug Something isn't working

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@alvanson
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Server Info:

  • OS: Debian 12
  • Browser: (all)
  • RMM Version: 0.18.2

Installation Method:

  • Standard
  • Standard with --insecure flag at install
  • Docker

Agent Info:

  • Agent version: (all)
  • Agent OS: (all)

Describe the bug
New agents are not assigned the automation policy's alert template when added. The correct automation template is shown in the agent edit window, but alert template shows None. This can be corrected by going to Tools > Global Settings and making a change to the default alert template and hitting Save. Sometimes you have to cycle between populating an alert template and clearing the alert template to get the correct alert templates to populate.

To Reproduce
(see above description)

Expected behavior
New agents should be assigned their automation policy's alert template when added.

Screenshots
(none)

Additional context
We have multiple automation policies set with different alert templates.

@wh1te909 wh1te909 self-assigned this Jun 19, 2024
@wh1te909 wh1te909 added the bug Something isn't working label Jun 19, 2024
@wh1te909
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thanks just pushed a fix for this, will be in the next release.

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