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After some reports got questioned by a customer I found out, that Timed positions, marked as "Not Billable" are shown in Customer Center. The efforts are not counted to the total sum of efforts. But this is not obvious to the customer.
Please make sure to not show "Not Billable" efforts to the customer.
Please also check, if CC handles position flagged with "Review needed" correctly. They should not be shown to customers either. I did not check this.
Since this causes confusion and discussions with the customer, I consider this a critical bug. Please fix asap.
Cheers, Thomas
The text was updated successfully, but these errors were encountered:
Hi
After some reports got questioned by a customer I found out, that Timed positions, marked as "Not Billable" are shown in Customer Center. The efforts are not counted to the total sum of efforts. But this is not obvious to the customer.
Please make sure to not show "Not Billable" efforts to the customer.
Please also check, if CC handles position flagged with "Review needed" correctly. They should not be shown to customers either. I did not check this.
Since this causes confusion and discussions with the customer, I consider this a critical bug. Please fix asap.
Cheers, Thomas
The text was updated successfully, but these errors were encountered: