availability error

[Shazad0304]

Service :

AirService.availability({
legs: [{
from: 'KHI',
to: 'DXB',
departureDate: '2023-01-10'
}],
passengers: {
ADT: 1,
INF: 0,
CNN: 0,
},
cabins: ['Business', 'Economy'],
allowDirectAccess: false,

});

Response:

Response SOAP: <SOAP:Envelope
xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
SOAP:Body
SOAP:Fault
Server.Data
Error unmarshalling message body: Expected "{http://www.travelport.com/schema/air_v52_0}PreferredCabins" end tag, found "{http://www.travelport.com/schema/common_v52_0}CabinClass" start tag (line 23, col 57, in UTF-8)

<common_v52_0:ErrorInfo
xmlns:common_v52_0="http://www.travelport.com/schema/common_v52_0">
<common_v52_0:Code>1005</common_v52_0:Code>
<common_v52_0:Service>WEBSVC</common_v52_0:Service>
<common_v52_0:Type>Data</common_v52_0:Type>
<common_v52_0:Description>Unable to parse XML stream</common_v52_0:Description>
<common_v52_0:TransactionId>920C0E750A0D6A9270CC6884D25408DF</common_v52_0:TransactionId>
<common_v52_0:TraceId/>
</common_v52_0:ErrorInfo>

</SOAP:Fault>
</SOAP:Body>
</SOAP:Envelope>
err RequestRuntimeError.UAPIServiceError: UAPI Service responded with an error

[MohammaedAlani]

Same issue :(

Input params {
"legs": [
{
"from": "IEV",
"to": "NYC",
"departureDate": "2023-01-20"
}
],
"passengers": {
"ADT": 1
},
"cabins": [
"Economy"
],
"requestId": "4e2fd1f8-2221-4b6c-bb6e-cf05c367cf60",
"maxJourneyTime": 300,
"pricing": {
"currency": "USD"
}
}
Request URL: https://emea.universal-api.pp.travelport.com/B2BGateway/connect/uAPI/AirService
Request XML:
<soap:Envelope
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
soap:Body
<air:AvailabilitySearchReq
AuthorizedBy="user" TraceId="4e2fd1f8-2221-4b6c-bb6e-cf05c367cf60" TargetBranch="P7002726"

  xmlns:air="http://www.travelport.com/schema/air_v52_0"
        
  xmlns:com="http://www.travelport.com/schema/common_v52_0"
        >
  <com:BillingPointOfSaleInfo OriginApplication="uAPI"/>
  <air:SearchAirLeg>
    <air:SearchOrigin>
      <com:CityOrAirport Code="IEV" PreferCity="true"/>
    </air:SearchOrigin>
    <air:SearchDestination>
      <com:CityOrAirport Code="NYC" PreferCity="true"/>
    </air:SearchDestination>
    <air:SearchDepTime PreferredTime="2023-01-20"/>
    <air:AirLegModifiers >
      <air:PreferredCabins>
        <com:CabinClass Type="Economy"/>
      </air:PreferredCabins>
    </air:AirLegModifiers>
  </air:SearchAirLeg>
  <air:AirSearchModifiers
                MaxJourneyTime="300"
            IncludeFlightDetails="true"
        >
    <air:PreferredProviders>
      <com:Provider Code="1G" 
        xmlns:com="http://www.travelport.com/schema/common_v52_0"/>
      </air:PreferredProviders>
    </air:AirSearchModifiers>
    <com:SearchPassenger Code="ADT" 
      xmlns:com="http://www.travelport.com/schema/common_v52_0"/>
    </air:AvailabilitySearchReq>
  </soap:Body>
</soap:Envelope>

Response SOAP: <SOAP:Envelope
xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
SOAP:Body
SOAP:Fault
Server.System
Error From Host: No availability on chosen flights.

<common_v52_0:ErrorInfo
xmlns:common_v52_0="http://www.travelport.com/schema/common_v52_0">
<common_v52_0:Code>3037</common_v52_0:Code>
<common_v52_0:Service>AIRSEARCH_SERVICE</common_v52_0:Service>
<common_v52_0:Type>System</common_v52_0:Type>
<common_v52_0:Description>Error From Host: No availability on chosen flights.</common_v52_0:Description>
<common_v52_0:TransactionId>9CF30F950A0D6A946E2AB71586D372F6</common_v52_0:TransactionId>
<common_v52_0:TraceId>4e2fd1f8-2221-4b6c-bb6e-cf05c367cf60</common_v52_0:TraceId>
</common_v52_0:ErrorInfo>

</SOAP:Fault>
</SOAP:Body>
</SOAP:Envelope>
AirRuntimeError.NoResultsFound: No results found
at Parser.AirErrorHandler (/Users/mohammedyounis/Workable/nodejs/mo/travelport_api_services/node_modules/uapi-json/src/Services/Air/AirParser.js:540:13)
at validateSOAP (/Users/mohammedyounis/Workable/nodejs/mo/travelport_api_services/node_modules/uapi-json/src/Request/uapi-request.js:164:29)
at processTicksAndRejections (node:internal/process/task_queues:96:5) {
source: 'uapi-json',
data: {
faultcode: 'Server.System',
faultstring: 'Error From Host: No availability on chosen flights.',
detail: { 'common_v52_0:ErrorInfo': [Object] }
},
statusCode: 598
}

[MohammaedAlani]

any update on this issue?

[kommandant-topp]

Hello @MohammaedAlani, thank you for your request!

I've checked the documentation, and it still states, PreferredCabins requests availability for the selected cabin classes. Only one cabin can be requested. If that class is not available, an alternate cabin may be returned. Depending on availability and processing, either a cabin downgrade or upgrade may be offered
So, we're still waiting for the multiple cabins to be allowed for the availability request.

Write me back if you have any other questions. Thank you, and have a nice day!

[Shazad0304]

payload :

HotelService.search({
code: 'DXB',
location : 'DXB',
startDate: '2023-03-01',
endDate: '2023-03-20',
currency: 'USD',
MaxWait: 30000,
MaxProperties: 9999,
rooms: [{
adults: 1,
}, {
adults: 2,
}],
rating: [3, 5],
}).then(
resp => res.status(200).json(resp),
err => console.log(err)
)

Response SOAP: <SOAP:Envelope
xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
SOAP:Body
SOAP:Fault
Server.Data
Error unmarshalling message body: Expected "{http://www.travelport.com/schema/hotel_v47_0}HotelSearchAvailabilityReq" end tag, found "{http://www.travelport.com/schema/common_v52_0}BillingPointOfSaleInfo" start tag (line 6, col 61, in UTF-8)

<common_v47_0:ErrorInfo
xmlns:common_v47_0="http://www.travelport.com/schema/common_v47_0">
<common_v47_0:Code>1005</common_v47_0:Code>
<common_v47_0:Service>WEBSVC</common_v47_0:Service>
<common_v47_0:Type>Data</common_v47_0:Type>
<common_v47_0:Description>Unable to parse XML stream</common_v47_0:Description>
<common_v47_0:TransactionId>D3CB77250A0D6A9311212696E753685D</common_v47_0:TransactionId>
</common_v47_0:ErrorInfo>

</SOAP:Fault>
</SOAP:Body>
</SOAP:Envelope>
UnhandledError [RequestRuntimeError.UnhandledError]: Error during request. Please try again later
at Parser.errorHandler (E:\projects\travelPortNodeTest\node_modules\uapi-json\src\Services\Hotels\HotelsParser.js:251:13)
RuntimeError.HotelsRuntimeError: Hotels service runtime error
at Parser.errorHandler (E:\projects\travelPortNodeTest\node_modules\uapi-json\src\Services\Hotels\HotelsParser.js:251:58)
at validateSOAP (E:\projects\travelPortNodeTest\node_modules\uapi-json\src\Request\uapi-request.js:164:29)
at processTicksAndRejections (internal/process/task_queues.js:93:5) {
source: 'uapi-json',
data: null,
statusCode: undefined,
causedBy: HotelsRuntimeError [RuntimeError.HotelsRuntimeError]: Hotels service runtime error
at Parser.errorHandler (E:\projects\travelPortNodeTest\node_modules\uapi-json\src\Services\Hotels\HotelsParser.js:251:58)
at validateSOAP (E:\projects\travelPortNodeTest\node_modules\uapi-json\src\Request\uapi-request.js:164:29)
at processTicksAndRejections (internal/process/task_queues.js:93:5) {
source: 'uapi-json',
data: {
faultcode: 'Server.Data',
faultstring: 'Error unmarshalling message body: Expected "{http://www.travelport.com/schema/hotel_v47_0}HotelSearchAvailabilityReq" end tag, found "{http://www.travelport.com/schema/common_v52_0}BillingPointOfSaleInfo" start tag (line 6, col 61, in UTF-8)',
detail: [Object]
},
statusCode: undefined
}
}

[AtiqulHaque]

Actually in PreferredCabins tags only support one child tag (CabinClass)
Like
<air:AirLegModifiers >
air:PreferredCabins
<com:CabinClass Type="Economy"/>
</air:PreferredCabins>
</air:AirLegModifiers>
Support you will get your result
But if you call it by

<air:AirLegModifiers >
air:PreferredCabins
<com:CabinClass Type="Economy"/>
<com:CabinClass Type="Business"/>
</air:PreferredCabins>
</air:AirLegModifiers>
You will not get any result