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---
layout: default
---
<article class="landing">
<div class="hero">
<section class="landing__container">
<div class="hero__content">
<h1 class="heading heading--light heading--h1">
Designed to establish trust
</h1>
<p class="text text--light">TextUp enables social work agencies and nonprofits to foster strong client relationships built on consistent communication and reliable follow-up.</p>
</div>
<img src="{{site.baseurl}}/assets/images/landing/hero.png" alt="laptop showing TextUp login page" class="hero__image image">
</section>
</div>
</article>
<article class="landing">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center">
<span class="heading__subtitle">streamlined and secure</span>
What is <span class="heading--color-brand">TextUp</span>
</h2>
<section class="landing__content">
<div class="hide--mobile">
<div class="container container--spread margin-b-double">
<img src="{{ site.baseurl }}/assets/images/landing/illustration-home.png" alt="Illustration showing a home" class="image">
<img src="{{ site.baseurl }}/assets/images/landing/illustration-people.png" alt="Illustration showing a person" class="image">
<img src="{{ site.baseurl }}/assets/images/landing/illustration-relationship.png" alt="Illustration showing a handshake" class="image">
</div>
</div>
<p class="text">
Technically speaking, TextUp combines a cloud-based phone system with a CRM platform tailored to the needs of social workers and care providers. Our users can access a HIPAA- and FERPA-compliant work phone number from any of their personal devices. While clients communicate with this TextUp work phone number the same way they do with any other phone number, staff have access to the entire TextUp suite of features.
</p>
<p class="text">
Practically speaking, TextUp gives social work and nonprofit staff the capacity of work phones at a fraction of the price. This gives staff what they want — work-personal life separation — while giving clients what they need — a direct channel of communication. And our automated recordkeeping, one-click mass messaging, and myriad of other time-saving features lighten your administrative burden, giving you more time for direct client service.
</p>
</section>
</div>
</article>
<article class="landing landing--bg-medium">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center">
<span class="heading__subtitle">sign up for the latest updates</span>
<span class="heading--color-brand">Stay</span> in touch
</h2>
<section class="landing__content">
<p class="text">
Stay up-to-date with the latest news and updates about how TextUp is helping social workers and nonprofits work smarter. We take privacy and security seriously and will never share your email address with advertisers or other third parties.
</p>
<form action="https://textup.us11.list-manage.com/subscribe/post?u=188b910ba70aca78678e445fc&id=c565633eb3"
method="post"
id="mc-embedded-subscribe-form"
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class="form"
target="_blank"
novalidate>
<div class="container container--xs-wrap container--at-ends">
<div class="xs-full-row m-2-row-3">
<label for="mce-EMAIL" class="sr-only">Email Address</label>
<input type="email"
value=""
name="EMAIL"
class="form__item"
id="mce-EMAIL"
placeholder="Your email address">
</div>
<div class="margin-l display-m display-l"></div>
<div class="xs-full-row m-row-3">
<input type="submit" value="I want updates" name="subscribe" id="mc-embedded-subscribe" class="button button--expand-width text--center">
</div>
</div>
<input type="text" name="b_188b910ba70aca78678e445fc_c565633eb3" tabindex="-1" value="" class="form__honeypot" aria-hidden="true">
</form>
</section>
<span id="landing-product-section"></span>
</div>
</article>
<article class="landing landing--bg-light">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center">
<span class="heading__subtitle">how we help</span>
Our <span class="heading--color-brand">value</span>
</h2>
<div class="input-group-carousel-controls">
<div class="input-group-carousel-controls__item">
<input id="slick-values-carousel-admin"
type="radio"
checked
data-controls-slick="slick-values-carousel"
data-slick-slide="0">
<label for="slick-values-carousel-admin">
Admins
</label>
</div>
<div class="input-group-carousel-controls__item">
<input id="slick-values-carousel-staff"
type="radio"
data-controls-slick="slick-values-carousel"
data-slick-slide="1">
<label for="slick-values-carousel-staff">
Staff
</label>
</div>
</div>
<div id="slick-values-carousel"
class="will-call-slick"
data-slick='{ "adaptiveHeight": true, "arrows": false, "draggable": false }'>
<div>
<h2 class="sr-only">TextUp's benefits for administrators</h2>
<section class="container container--at-ends">
<div class="landing__content landing__content--left">
<h3 class="heading heading--h3">
<span class="heading__subtitle">our product</span>
Supports Legal <span class="heading--color-brand">Compliance</span>
</h3>
<p class="text">
Reduce your risk of lawsuits with fully encrypted, HIPAA- and FERPA-compliant texting and calling. Texting and calling are the most effective ways to reach clients, but few platforms meet federal standards for data security. Easily reach your clients without compromising security.
</p>
</div>
<div class="hide--mobile landing__image-container landing__image-container--right">
<img src="{{ site.baseurl }}/assets/images/landing/admin-compliance.gif" alt="" class="image image--with-shadow landing__image-container__image image--with-popup">
</div>
</section>
<section class="container container--at-ends container--reverse">
<div class="landing__content landing__content--right">
<h3 class="heading heading--h3">
<span class="heading__subtitle">our product</span>
Cuts <span class="heading--color-brand">Costs</span>
</h3>
<p class="text">
Spend less money on phone lines. Because TextUp phone numbers can be accessed via the internet on any device, you don’t need to pay for physical work phones or costly hardware repairs or upgrades. TextUp offers both monthly subscription and pay-as-you-go plans designed for affordability.
</p>
</div>
<div class="hide--mobile landing__image-container landing__image-container--left">
<img src="{{ site.baseurl }}/assets/images/landing/admin-costs.gif" alt="" class="image image--with-shadow landing__image-container__image image--with-popup">
</div>
</section>
<section class="container container--at-ends">
<div class="landing__content landing__content--left">
<h3 class="heading heading--h3">
<span class="heading__subtitle">our product</span>
Ensures <span class="heading--color-brand">continuity</span> of care and record-keeping
</h3>
<p class="text">
Have high staff turnover? Never lose clients records or interrupt client care again. Any TextUp record or phone number can be transferred by an administrator. That means when a staff member leaves your organization, you don’t lose their work phone number or their client communication records.
</p>
</div>
<div class="hide--mobile landing__image-container landing__image-container--right">
<img src="{{ site.baseurl }}/assets/images/landing/admin-continuity.gif" alt="" class="image image--with-shadow landing__image-container__image image--with-popup">
</div>
</section>
</div>
<div>
<h2 class="sr-only">TextUp's benefits for staff members</h2>
<section class="container container--at-ends">
<div class="landing__content landing__content--left">
<h3 class="heading heading--h3">
<span class="heading__subtitle">our product</span>
fosters <span class="heading--color-brand">work-personal life</span> separation
</h3>
<p class="text">
Give clients the consistent support they need, without sacrificing your well-being. TextUp provides users with work phone numbers, meaning you can text and call with clients without giving out your personal phone number. When you’re off-hours, incoming texts receive an automatic away message in response and calls can be directed to an alternate phone line.
</p>
</div>
<div class="hide--mobile landing__image-container landing__image-container--right">
<img src="{{ site.baseurl }}/assets/images/landing/staff-personal.gif" alt="" class="image image--with-shadow landing__image-container__image image--with-popup">
</div>
</section>
<section class="container container--at-ends container--reverse">
<div class="landing__content landing__content--right">
<h3 class="heading heading--h3">
<span class="heading__subtitle">our product</span>
saves <span class="heading--color-brand">time</span>
</h3>
<p class="text">
Reduce the time you spend on administrative tasks. TextUp automatically documents your calls and texts with clients. Our users can schedule messages to send to clients in the future — on a one-time or recurring basis — and, with one click, send a message to many clients.
</p>
</div>
<div class="hide--mobile landing__image-container landing__image-container--left">
<img src="{{ site.baseurl }}/assets/images/landing/staff-time.gif" alt="" class="image image--with-shadow landing__image-container__image image--with-popup">
</div>
</section>
<section class="container container--at-ends">
<div class="landing__content landing__content--left">
<h3 class="heading heading--h3">
<span class="heading__subtitle">our product</span>
facilitates <span class="heading--color-brand">staff</span> collaboration
</h3>
<p class="text">
Get more things done, more effectively by collaborating with colleagues. Share client records to keep everyone in-the-loop when multiple providers work with the same client. Give a colleague the ability to follow up with your client on your behalf while you’re out sick or on vacation. Staff can even create shared phone numbers or hotlines for different programs.
</p>
</div>
<div class="hide--mobile landing__image-container landing__image-container--right">
<img src="{{ site.baseurl }}/assets/images/landing/staff-collaboration.gif" alt="" class="image image--with-shadow landing__image-container__image image--with-popup">
</div>
</section>
</div>
</div>
</div>
</article>
<article class="landing landing--bg-dark">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center heading--light">
<span class="heading__subtitle">why we do what we do</span>
Our mission
</h2>
<section class="landing__content">
<p class="text text--light">
Our customers serve as advocates and advisors to those who otherwise lack support. But despite the critical importance of their work, many social work agencies are underfunded and short-staffed, creating a high stress work environment. According to the American Public Health Association, the average social worker has <span class="text--emphasize">25 clients at once. Only 18% of their time is spent on direct client service</span> and the rest of their time is spent tracking clients down, documenting, reporting, etc. Because of the high stress and administration burden, studies have revealed <span class="text--emphasize">annual turnover of 41% to 51%</span> among U.S. social workers.
</p>
<p class="text text--light">
TextUp provides the <span class="text--emphasize">capacity-building</span>, <span class="text--emphasize">time saving</span>, <span class="text--emphasize">stress-reducing</span> tools that social workers need to be successful at a price point their employers can afford. And when social workers are effective and happy, their clients recieve a higher quality of care.
</p>
</section>
</div>
</article>
<article class="landing">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center">
<span class="heading__subtitle">what our customers have to say about us</span>
Customer <span class="heading--color-brand">testimonials</span>
</h2>
<div class="will-call-slick landing__content"
data-slick='{ "adaptiveHeight": true, "dots": true }'>
<section>
<p class="text">
As a community-based organization offering a variety of social and educational services to our clients, it is important to maintain high-touch communication with them. TextUp allows staff to work together in our respective groups without risking leaking personal client information or having to give out staff members' personal numbers. The group messaging allows us to deliver information to our entire program or organization in seconds rather than spending days calling and following up with clients on the phone. With our limited staff time and resources, it has been a great tool to enhance our agency communication overall.
</p>
<p class="heading heading--h4 heading--no-transform">
Benjamin Miller, Adult Education Coordinator
<br>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://progresolatino.org/">Progreso Latino, Inc.</a>
</p>
</section>
<section>
<p class="text">
TextUp has really revolutionized the way we communicate— both with our clients and with each other. One of the features I love the most is that it provides a second line that we can use on our existing phones. If I had one more thing to hold on to, I would certainly lose it. Having a work number that I can have with me—that I can readily turn on and turn off based on my availability—is really, really helpful.
</p>
<p class="text">
Recently we've started using the share feature a lot because oftentimes what we'll do is we'll start with a client working with one person, but then we'll connect them with another staff member. And being able to link that staff member into the existing conversation both gives them context and allows them to start forming a relationship with the client.
</p>
<p class="text">
It’s been a fabulous thing. The whole team is very, very responsive. We’ve never had any big issues. Whenever we have any little thing, we just email or call them and it’s fixed the next day."
</p>
<p class="heading heading--h4 heading--no-transform">
Megan Smith, PATH Program Manager
<br>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="http://thehouseofhopecdc.org/">House of Hope CDC</a>
</p>
</section>
<section>
<p class="text">
TextUp has allowed me to give the folks I work with greater access to me but in a way that still provides me boundaries and privacy. It’s also very useful for mass/group messaging when I need to get word out to folks about something important. It’s great to be able to communicate with clients and others with the flexibility of texting or calling a line that isn’t an office phone.
</p>
<p class="heading heading--h4 heading--no-transform">
Kali Otto-Gentry, A Hand Up Program Coordinator
<br>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.amoshouse.com/">Amos House</a>
</p>
</section>
<section>
<p class="text">
My team manages street outreach work among individuals experiencing homelessness. TextUp empowers us to maintain practical and meaningful contact with our clients. The app is secure and confidential, facilitates collaboration among colleagues, and allows us to individually manage our availability. Being able to meet our clients where they are is of great importance to us, and the TextUp team is constantly working on adding new features with our values and experience at the center.
</p>
<p class="heading heading--h4 heading--no-transform">
Sara C. Melucci, Outreach Program Manager
<br>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="http://thehouseofhopecdc.org/">House of Hope CDC</a>
</p>
</section>
</div>
<span id="landing-press-section"></span>
</div>
</article>
<article class="landing landing--bg-light">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center">
<span class="heading__subtitle">what the world has to say about us</span>
We're in <span class="heading--color-brand">the press</span>
</h2>
<div class="image-carousel-controls">
<div class="image-carousel-controls__item">
<input id="slick-press-carousel-pbn"
type="radio"
checked
data-controls-slick="slick-press-carousel"
data-slick-slide="0">
<label for="slick-press-carousel-pbn">
<img src="{{ site.baseurl }}/assets/images/landing/logo-pbn.png" alt="Providence Business News logo" class="image">
</label>
</div>
<div class="image-carousel-controls__item">
<input id="slick-press-carousel-mc"
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<img src="{{ site.baseurl }}/assets/images/landing/logo-mc.png" alt="MassChallenge logo" class="image">
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<div id="slick-press-carousel"
class="will-call-slick landing__content"
data-slick='{ "adaptiveHeight": true, "dots": true }'>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">
Tech Collective announces 2018 Tech10 Award winners
</span>
</h4>
<p class="text">
Tech Collective, Rhode Island’s foremost Information Technology Association, in partnership with Rhode Island Monthly, announces its 2018 Tech10 Award recipients. The program will honor sixteen Rhode Island individuals and companies within ten technology related categories.
</p>
<p class="text">
This year’s Tech10 Awards continue to distinguish Rhode Island’s brightest entrepreneurs and technology professionals as well as showcasing organizations who are driving innovation and education across Rhode Island.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://pbn.com/tech-collective-announces-2018-tech10-award-winners/">Read more</a>
</section>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">
MassChallenge Names Top 2018 Startups in Boston and Rhode Island
</span>
</h4>
<p class="text">
MassChallenge, a global network of zero-equity startup accelerators, today announced the top startups from its 2018 Boston and Rhode Island programs, which together accelerated more than 150 startups across industries (128 in Boston and 30 in Rhode Island) and from regions around the world.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://masschallenge.org/media/announcing-top-startups-boston-rhode-island-2018/">Read more</a>
</section>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Brown’s Petersen Named Top Winner of 2018 RI Business Plan Competition</span>
</h4>
<p class="text hide--mobile">
Brown University student Michelle Petersen was named the top winner in the 2018 Rhode Island Business Plan Competiton.
</p>
<p class="text hide--mobile">
Petersen, due to receive her bachelor's degree in public policy this month, said social workers typically handle up to 60 clients simultaneously, but on average dedicate only about 18% of their time to direct client service. The rest of their time is spent managing and documenting interactions. She said, TextUp, which tracks all critical information, allows users to devote more time on clients, fostering more enduring relationships and reducing job turnover.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.americaninno.com/rhodeisland/rhode-island-startup/announcing-the-inaugural-coolest-companies-2018-nominees/">Read more</a>
<hr>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Brown Grad’s Startup Is Revolutionizing Social Work Communication</span>
</h4>
<p class="text hide--mobile">
When Michelle Peterson saw a need for better communication tools for social workers, the then-Brown student went to work, creating what would become TextUp, a revolutionary communications software.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="http://www.golocalprov.com/live/brown-grads-startup-is-revolutionizing-social-work-communication">Read more</a>
</section>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">TextUp Wants to Help Social Workers Communicate Better</span>
</h4>
<p class="text hide--mobile">
While completing internships in social work, Brown University Graduates Michelle Peterson and Eric Bai, along with their friend Hanna Oh, a graduate from the Rhode Island School of Design, all came to a startling realization: They were all overwhelmed by how overworked their colleagues and supervisors were.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.americaninno.com/rhodeisland/rhode-island-startup/textup-wants-to-help-social-workers-communicate-better/">Read more</a>
<hr>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Announcing the Inaugural Coolest Companies 2018 Nominees</span>
</h4>
<p class="text hide--mobile">
Perhaps one of the loveliest trends in the startup world — besides driving change for the better, duh — is the increasingly crazy ways companies make their cultures incredible.
</p>
<p class="text hide--mobile">
Regardless, we asked the Rhode Island startup and entrepreneurial community for input on which in-state companies were the coolest — and it answered the call. Together, with editorial insight, we developed a list of nominees.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.americaninno.com/rhodeisland/rhode-island-startup/announcing-the-inaugural-coolest-companies-2018-nominees/">Read more</a>
<hr>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Cox Business Announces #GetStartedRI Finalists</span>
</h4>
<p class="text hide--mobile">
For Cox, the flagship event represents an opportunity to celebrate and galvanize the local startup community.
</p>
<p class="text hide--mobile">
“Cox Business is excited to host our sixth annual Get Started Rhode Island pitch competition on Oct. 4,” said Ross Nelson, Cox Business vice president, in an email to Rhode Island Inno. “Join us for an exciting night of great networking, free food and drinks and an opportunity to see seven highly diverse companies compete for the grand prize and the audience’s vote. Please register today.”
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.americaninno.com/rhodeisland/rhode-island-startup/cox-announces-getstartedri-finalists/">Read more</a>
<hr>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Rhode Island Inno’s Second-Annual 50 on Fire Award Winners</span>
</h4>
<p class="text hide--mobile">
With our second-annual 50 on Fire awards, we wanted to take the time to spotlight 50 of these entities that are doing uniquely fabulous work to continue to set the ecosystem ablaze.
</p>
<p class="text hide--mobile">
The qualities that make a company stand out as “on fire” are numerous; anything from incredible scale, to an official launch, to a new product or sustained leadership count make a company “on fire” for us.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.americaninno.com/rhodeisland/50onfire/rhode-islands-second-annual-50-on-fire-award-winners/">Read more</a>
</section>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">
Social Work SmartBrief
</span>
</h4>
<p class="text">
A pair of social workers teamed up with a friend in design to develop a secure messaging and software platform that streamlines communication with colleagues and clients. TextUp enables social workers to keep personal phone numbers private and quickly access records from phone interactions, among other things.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://www.americaninno.com/rhodeisland/rhode-island-startup/announcing-the-inaugural-coolest-companies-2018-nominees/">Read more</a>
</section>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Did you catch the big announcement?</span>
</h4>
<p class="text">
We are proud to announce that Michelle Petersen ‘18, co-founder of TextUp, has been named as the first Brown Venture Founder.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://mailchi.mp/brown/welcome-back-updates-and-previews-for-the-semester-484935?e=fad0eb5e8f">Read more</a>
</section>
<section>
<h4 class="heading heading--h4">
<span class="heading--no-transform">Junto Profile: TextUp</span>
</h4>
<p class="text">
At Junto Health, we were particularly excited about TextUp’s potential to streamline doctor-patient communications. Many doctors receive an unmanageable influx of communications from patients, contributing to the stress of their already very demanding jobs. With its HIPPA-complaint platform, TextUp lessens the stress that patient communications place on doctors, without sacrificing the quality and timeliness of patient care.
</p>
<a class="text text--link text--uppercase"
target="_blank"
rel="noopener noreferrer"
href="https://juntohealth.org/blog/textup">Read more</a>
</section>
</div>
</div>
</article>
<article class="landing">
<div class="landing__container">
<h2 class="heading heading--h2 heading--center">
<span class="heading__subtitle">who we are</span>
Our <span class="heading--color-brand">team</span>
</h2>
<section class="landing__content">
<p class="text">
TextUp is a seasoned team with deep experience in social work, product design, and software engineering. We are active volunteers at service agencies in our communities. We are discerning practitioners of design best practices. We are driven to support the important work done each day at the social work, non-profit, and healthcare agencies we serve.
</p>
</section>
</div>
</article>