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mails Antivirus.txt
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mails Antivirus.txt
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Hello Symantec Team,
I am the owner/ developer of my software TAMAHO SystemTrayMenu / systemtraymenu.exe
My software is a improved windows toolbar.
Please find more informations on my website:
http://www.hofknecht.eu/systemtraymenu/
(There i am frequently providing updates during beta phase)
It not contains any other functionalities, no hidden doors.
My software exactly only makes what described on website.
Current version is 0.9.1.224
Later versions will be released under same homepage. Links look then like (current version):
http://hofknecht.eu/systemtraymenu/0.9.1.224/SystemTrayMenu-0.9.1.224-beta.zip
It will probably become Open Source as soon it is good enough ;)
A user reported, that Norton detects systemtraymenu.exe as unsafe and he needs to allow it explicitly.
Here my product clipboard:
------------------------------
SystemTrayMenu - An improved Windows Toolbar
Code from © 2019, TAMAHO, All Rights Reserved. Developer:
Markus Hofknecht (mailto:[email protected])
Tanja Kauth ([email protected])
http://www.hofknecht.eu/systemtraymenu/
------------------------------
If you have any questions please don't hesitate to contact me.
Best Regards
Markus Hofknecht
Software Engineer
Was sent to Norton:
------------------------------
CONFIRMATION
Your submission has been sent Fri Jun 21 21:10:37 UTC 2019. To make another submission, click here.
Sincerely,
Symantec Security Response
------------------------------
Was sent to AVAST:
------------------------------
Thank you! We have received the URL you submitted.
If we need any further information we will contact you. Otherwise, we will reply when the analysis is complete to let you know what action we’ve taken.
Kind regards,
The Support Team
AVAST Software
------------------------------
Answer from semantec
------------------------------
In relation to submission 155802.
Upon further analysis and investigation we have verified your submission and as such this detection will be removed from our products.
The updated detection will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at https://www.symantec.com/security_response/definitions.jsp
Please note that whitelisting can take up to 24 hours to take effect.
Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.
For more information on best practices to reduce false positives:
https://www.symantec.com/content/en/us/enterprise/white_papers/b-to_increase_downloads-instill_trust_first_WP.en-us.pdf
Sincerely,
Symantec Security Response
https://www.symantec.com/security-center
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
Answer from Avast
------------------------------
Hello Markus,
Thank you for contacting Avast.
The provided file doesn't seem to be detected by Avast. Could you please send us a screenshot of the detection message you're getting? https://support.avast.com/en-ww/article/Create-screenshot
Prokop
The Avast Support Team