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Admin: Unable to create an instructor account if the same email was used for a student account #13119

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damithc opened this issue May 22, 2024 · 1 comment
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p.Medium Marginal impact; would like to do if time permits

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@damithc
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damithc commented May 22, 2024

v9.0.0.beta6

I received an account request from someone who used TEAMMATES as a student before, and joined TEAMMATES using her Google account before.

Problem: The following error appears and I approve her account request.

image

However, the user doesn't currently have an instructor account, and cannot login as an instructor.

PS:

I can still add the instructor using the previous form (i.e., manual entry) but not the new account request processing workflow. That is, (a) works but (b) gives the error mentioned above.

image

@damithc damithc added the p.Medium Marginal impact; would like to do if time permits label May 22, 2024
@ArunErram
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@damithc can i work on these issue please ? if accepted can you provide some more input please , can be helpful.
Thanks !

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Labels
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