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[BUG] ReadableValueRender for dynamic field Set does not work properly #4042

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stefanhaerter opened this issue Jan 9, 2025 · 0 comments
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@stefanhaerter
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Observed under the following conditions:

  • SingleValue DF Set
  • Contents:
    • SingleValue DF Text
    • SingleValue DF Dropdown
  • Filled Dropdown value in AgentTicketPhone
  • Created Response Template with <OTOBO_TICKET_DynamicField_Set>
  • Value looks like: " TicketDD00: HASH(0x59620b6aeb58);"

A short investigation showed that $Param{Value} already looks a bit strange at the start of sub ReadableValueRender:

#line 668  /opt/otobo/bin/psgi-bin/../../Kernel/System/DynamicField/Driver/Set.pm
$Param{Value} = do {
                  my $a = [{ TicketDD00 => 'fix' }];
                  $a->[0]{TicketDD00} = $a;
                  $a;
                }
@stefanhaerter stefanhaerter added the bug Something isn't working as intended label Jan 9, 2025
@stefanhaerter stefanhaerter added this to the OTOBO 11.0.8 milestone Jan 9, 2025
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