diff --git a/SUMMARY.md b/SUMMARY.md index 8f2782f..ef3bafb 100644 --- a/SUMMARY.md +++ b/SUMMARY.md @@ -14,8 +14,9 @@ * [Access Control Policy](company/tools/access-control-policy.md) * [Address Book](company/tools/address-book.md) * [🧑🤝🧑 Our Culture](company/our-culture/README.md) - * [Rocket.Chat RockStars](company/our-culture/rocket.chat-rockstars.md) - * [RockStars Happy Hour](company/our-culture/rockstars-happy-hour.md) + * [Awards & Recognition](the-company/our-culture/awards-and-recognition/README.md) + * [The Gabes](the-company/our-culture/awards-and-recognition/the-gabes.md) + * [Rocket.Chat RockStars](the-company/our-culture/awards-and-recognition/rocket.chat-rockstars.md) * [Remote Work](company/our-culture/remote-work.md) * [The Culture Avengers](company/our-culture/the-culture-avengers.md) * [Async Communication](company/our-culture/async-communication.md) diff --git a/company/our-culture/remote-work.md b/company/our-culture/remote-work.md index beb4614..5248a93 100644 --- a/company/our-culture/remote-work.md +++ b/company/our-culture/remote-work.md @@ -1,3 +1,7 @@ +--- +description: Embracing remote work! +--- + # Remote Work Rocket.Chat was born as a global and distributed team, and along these years Rocketeers have been developing their own hacks for remote working. So we gathered these ideas and created a Remote Work Guide dedicated specially to support our new Rocketeers! diff --git a/company/our-culture/rockstars-happy-hour.md b/company/our-culture/rockstars-happy-hour.md deleted file mode 100644 index c84664d..0000000 --- a/company/our-culture/rockstars-happy-hour.md +++ /dev/null @@ -1,14 +0,0 @@ -# RockStars Happy Hour - -As a way of recognizing our Rocketeers’ efforts and having some fun together, we hold a quarterly Happy Hour to celebrate everyone’s hard work! Divided into 13 categories, our award uses our #rocketchat-thanks channel as a reference, as well as the overall performance divided by department. - -We know recognition is very important, so we want to do it right. We also want it to come and go, both from peers and leaders as well. - -Check out all the categories and their descriptions for our award below: - -1. **Koko Thanks King / Queen:** for the Rocketeer who has gotten the biggest amount of thanks! -2. **Good Vibes King / Queen:** for the Rocketeer who has gotten the biggest amount of Good Vibes cards! -3. **Department Thanks:** to the Rocketeers who have done an outstanding job in that quarter. -4. **Special dates:** we also say thanks during special dates such as Mother’s/Father’s Day, International Women’s Day, etc. -5. **DOTS Guardians:** this is a special category for us because it celebrates the Rocketeers who are staying true to our DOTS and representing them perfectly! -6. **Company years’ birthday:** for the Rocketeers who are celebrating a year or more in our rocket. diff --git a/company/our-culture/the-culture-avengers.md b/company/our-culture/the-culture-avengers.md index 0d3bd4f..bee0bdb 100644 --- a/company/our-culture/the-culture-avengers.md +++ b/company/our-culture/the-culture-avengers.md @@ -1,3 +1,7 @@ +--- +description: Nurturing a strong organizational culture! +--- + # The Culture Avengers An important part of thriving as an organization is having a strong, consistent culture, especially when you have a distributed team. One important way of achieving this is through a Culture Committee, and ours goes by: **The Culture Avengers**. diff --git a/company/tools/rocket.chat.md b/company/tools/rocket.chat.md index 9b5be4a..473e299 100644 --- a/company/tools/rocket.chat.md +++ b/company/tools/rocket.chat.md @@ -8,7 +8,23 @@ description: >- ## Using Rocket.Chat Daily -We use Rocket.Chat in our daily routine. We expect you to use it while you are working. Make sure to add the channel `#important` to your favourites, or check it regularly. Company announcements are usually made there. +Since you'll be using the Rocket.Chat platform for daily communication, understanding the functionality of each message feature is crucial to enhance your experience. We have 4 message features: + +**Channels:** Created within a team, our channels serve as spaces to facilitate effective communication for individuals with shared interests or those working on similar projects. + +**Discussions:** This feature enables focused conversations on broader topics within a team or channel. + +**Private Team:** A membership-only team dedicated to more confidential and targeted topics. + +**Direct Messages (DMs):** Ideal for personalized communication, when you need to have one-on-one or one-to-many conversations. + +## Rocket.Chat's Default Channels + +**Rocket.Chat Core Team:** this is where you find announcements of new rocketeers joining, birthday people, out-of-office messages and rocketeers that are in PTO. + +**`#important:`**make sure to check this channel regularly as essential announcements are made here. + +**Rocket.Chat Clubs:** this is where you can join clubs aligned with your various interests, making it easy for you to find and become part of communities that resonate with your ideas. ## Best Practices @@ -32,7 +48,7 @@ The DMs with multiple users are by design forever limited to the original member ### Keep People Updated -When you ask someone to help you with something, but this person takes too long to answer, and you end up finding a solution somewhere else, let them know. Often the person didn't answer right away and will try to find the solution before telling you they are looking for one to give you a complete answer (and an asynchronous one). As a gratitude token towards them possibly finding a solution, let them know they don't need to worry about it anymore. +When you ask someone to help you with something, but this person takes too long to answer, and you end up finding a solution somewhere else, let them know. Often the person doesn't answer right away and will try to find the solution before telling you they are looking for one to give you a complete answer (and an asynchronous one). As a gratitude token towards them possibly finding a solution, let them know they don't need to worry about it anymore. ### Use Mentions @@ -40,21 +56,23 @@ Even on DMs, if you need someone's attention immediately, mention them so they w ### Share Passwords Responsibly -In certain, limited cases, a password or other secret needs to be shared between multiple people. Never share passwords in plaintext (such as a normal Rocket.Chat message or email), but always use a password-sharing tool like Zoho Vault, to which the other person has access to. +In certain, limited cases, a password or other secret needs to be shared between multiple people. Never share passwords in plaintext (such as a normal Rocket.Chat message or email), but always use a password-sharing tool like Zoho Vault, to which the other person has access. ### Don't Spam -Don't send the same message to multiple rooms (known as cross-posting) in the hopes that everybody will read it. If you need to send a message to the whole team, send it on #important or the Rocket.Chat Core Team group. +Don't send the same message to multiple rooms (known as cross-posting) in the hopes that everybody will read it. If you need to send a message to the whole team, send it to #important or the Rocket.Chat Core Team group. In the same way, don't send the same request to multiple people. If you need someone from a team to do a task, then send in that team's channel, or add to that team's Clickup board. ### Permissions -Every user on the Rocket.Chat server has specific permissions, combined together in a role. You can see most roles a person has in form of a `tag` next to username. Here we explain how we grant them: +Every user on the Rocket.Chat server has specific permissions, combined in a role. You can see most roles a person has in the form of a `tag` next-to username. Here we explain how we grant them: -* The `admin` role is only given to individuals that have a regular need to change and control settings and permissions on the server (engineering squad leads, QA, infrastructure and similar). +* The `admin` role is only given to individuals who have a regular need to change and control settings and permissions on the server (engineering squad leads, QA, infrastructure and similar). * The `moderator-global` role is given to individuals who manage users and content on a global scale (HR, management, security), such as for adding users to non-owned rooms or teams or deactivating users. Beyond that, it does not contain access to additional server settings. * The `view-privileged` role is given to individuals who need to know, but not change the current settings of the server (e.g. PMs for troubleshooting). It is single permission. * Everyone else gets the `user` role and additional permissions only on a room level (e.g. being the owner of a certain room). This role can still create rooms and discussions. Additional roles with a more granular permission set have to be requested from and documented by the admins. + +**For more info about Rocket.Chat and its commands, refer to** [**this presentation**](https://docs.google.com/presentation/d/1LDZqbL2QyQStz1laXBazoN5lUhKYx\_FDYVBYzvMZSHQ/edit?usp=sharing) **or feel free to contact anyone to assist you!** diff --git a/departments-and-operations/security/security-policy/vulnerability-and-patch-management.md b/departments-and-operations/security/security-policy/vulnerability-and-patch-management.md index 1f59a20..4976bdc 100644 --- a/departments-and-operations/security/security-policy/vulnerability-and-patch-management.md +++ b/departments-and-operations/security/security-policy/vulnerability-and-patch-management.md @@ -6,4 +6,4 @@ The policy outlines the procedures for detecting, assessing vulnerabilities, and ## Policy -Available at this [link](http://127.0.0.1:5000/s/-M7iRWz196Rdn-5pW5QY/security/policies/security-policy/vulnerability-and-patch-management). +Available at this [link](https://app.gitbook.com/s/-M7iRWz196Rdn-5pW5QY/security/policies/security-policy/vulnerability-and-patch-management). diff --git a/departments-operations/finance/travel-policy/travel-and-reimbursement-request.md b/departments-operations/finance/travel-policy/travel-and-reimbursement-request.md index 8138839..8f8d00e 100644 --- a/departments-operations/finance/travel-policy/travel-and-reimbursement-request.md +++ b/departments-operations/finance/travel-policy/travel-and-reimbursement-request.md @@ -73,7 +73,7 @@ description: How to request your travel and reimbusements? ## Alternative Transportation * Employees should use Uber as alternative transportation, using Rocket.Chat’s corporate account. -* To include Rocket.Chat’s corporate account in their app, employees should request [Patricia Ferreira](http://127.0.0.1:5000/u/tYWMiaKG2tUhYMb6IAjXK9JnU2u1), via e-mail, including the Department Head's approval for the trip. +* To include Rocket.Chat’s corporate account in their app, employees should request [Patricia Ferreira](https://app.gitbook.com/u/tYWMiaKG2tUhYMb6IAjXK9JnU2u1), via e-mail, including the Department Head's approval for the trip. * Taxi or other types of alternative transportation should only be used in locations where Uber is not available and it will be subject to the presentation of receipts in the reimbursement request. ## Meals Daily Voucher per Person diff --git a/the-company/our-culture/awards-and-recognition/README.md b/the-company/our-culture/awards-and-recognition/README.md new file mode 100644 index 0000000..cd1bbd7 --- /dev/null +++ b/the-company/our-culture/awards-and-recognition/README.md @@ -0,0 +1,10 @@ +--- +description: This section is dedicated to recognising our Rocketeers' efforts. +--- + +# Awards & Recognition + +What You'll Find: + +1. The Gabes +2. Rocket.Chat RockStars diff --git a/company/our-culture/rocket.chat-rockstars.md b/the-company/our-culture/awards-and-recognition/rocket.chat-rockstars.md similarity index 79% rename from company/our-culture/rocket.chat-rockstars.md rename to the-company/our-culture/awards-and-recognition/rocket.chat-rockstars.md index 27ac07d..b80d88c 100644 --- a/company/our-culture/rocket.chat-rockstars.md +++ b/the-company/our-culture/awards-and-recognition/rocket.chat-rockstars.md @@ -12,13 +12,13 @@ All products within the stars program are purchased through [Printful](https://w We have three types of points: -* **Request and Collect:** Whenever you perform an action in this category, you can submit this action for approval to our Avengers within the system (Zoho People) and collect your stars! +* **Request and Collect:** Whenever you act in this category, you can submit this action for approval to our Avengers within the system (Zoho People) and collect your stars! * **Automatic Collection:** Stars are automatically collected on special occasions, such as birthdays, company anniversaries, or when you use the rocketchat-thanks channel to express gratitude for someone. * **Admin Allocation:** These stars will be added to your account by the administrator of the specific tool. For instance, you'll receive stars from the Qulture.Rocks admin each time you complete your IDP or achieve 100% completion of the Check-in. In this case, the Qulture.Rocks admin will assign the stars to you within the system. Let's take a look at the complete [list of actions and events](https://docs.google.com/spreadsheets/d/1GfdttY-0eFtzY5ZerPKRaAwvSQGaxjbFSZsa4RoebuA/edit#gid=0) in each category and the number of stars you can get: -
+
### Important Notes: @@ -39,7 +39,7 @@ The first thing you should do is go to Zoho People > Compensation > RockStars. T ### Where do I see how many stars I have? -Simply go to your Zoho People profile in order to see your Koko Points balance! **Remember**: The stars are capped at a total of 1200, so even if you request more stars, after reaching this total it will be maintained until you exchange some of them. +Simply go to your Zoho People profile to see your Koko Points balance! **Remember**: The stars are capped at a total of 1200, so even if you request more stars, after reaching this total it will be maintained until you exchange some of them. ### How do I switch my stars for items? @@ -54,86 +54,86 @@ Check out the complete list of Rocket.Chat swags you can get through RockStars b {% tabs %} {% tab title="Mug" %} -![](../../.gitbook/assets/mug.png) +![](../../../.gitbook/assets/mug.png) {% endtab %} {% tab title="Socks" %} -![](../../.gitbook/assets/socks.png) +![](../../../.gitbook/assets/socks.png) {% endtab %} {% tab title="Notebook" %} -![](../../.gitbook/assets/notebook.png) +![](../../../.gitbook/assets/notebook.png) {% endtab %} {% tab title="Baby One-piece" %} -![](../../.gitbook/assets/tiptop.png) +![](../../../.gitbook/assets/tiptop.png) {% endtab %} {% tab title="Flip flops" %} -![](../../.gitbook/assets/flipflops.png) +![](../../../.gitbook/assets/flipflops.png) {% endtab %} {% tab title="Beanie" %} -![](../../.gitbook/assets/beanie.png) +![](../../../.gitbook/assets/beanie.png) {% endtab %} {% tab title="T-shirt" %} -![](../../.gitbook/assets/tshirts.png) +![](../../../.gitbook/assets/tshirts.png) {% endtab %} {% tab title="Kids T-shirts" %} -![](../../.gitbook/assets/Allstars.png) +![](../../../.gitbook/assets/Allstars.png) {% endtab %} {% tab title="Dawstring bag" %} -![](../../.gitbook/assets/drawstring.png) +![](../../../.gitbook/assets/drawstring.png) {% endtab %} {% tab title="Dad hat" %} -![](<../../.gitbook/assets/dad hat.png>) +![](<../../../.gitbook/assets/dad hat.png>) {% endtab %} {% tab title="Bucket hat" %} -![](../../.gitbook/assets/bucket.png) +![](../../../.gitbook/assets/bucket.png) {% endtab %} {% tab title="Tote bag" %} -![](../../.gitbook/assets/tote.png) +![](../../../.gitbook/assets/tote.png) {% endtab %} {% tab title="Pillow" %} -![](../../.gitbook/assets/pillow.png) +![](../../../.gitbook/assets/pillow.png) {% endtab %} {% tab title="Embroidered polo shirt" %} -![](<../../.gitbook/assets/polo shirts.png>) +![](<../../../.gitbook/assets/polo shirts.png>) {% endtab %} {% tab title="Laptop sleeve" %} -![](../../.gitbook/assets/laptop.png) +![](../../../.gitbook/assets/laptop.png) {% endtab %} {% tab title="Water bottle" %} -![](../../.gitbook/assets/bottle.png) +![](../../../.gitbook/assets/bottle.png) {% endtab %} {% tab title="Framed poster" %} -![](<../../.gitbook/assets/framed poster.png>) +![](<../../../.gitbook/assets/framed poster.png>) {% endtab %} {% tab title="Sweatshirt" %} -![](../../.gitbook/assets/sweatshirt.png) +![](../../../.gitbook/assets/sweatshirt.png) {% endtab %} {% tab title="Throw Blanket" %} -![](<../../.gitbook/assets/throw towel.png>) +![](<../../../.gitbook/assets/throw towel.png>) {% endtab %} {% tab title="WooHoodie" %} -![](../../.gitbook/assets/hoodie.png) +![](../../../.gitbook/assets/hoodie.png) {% endtab %} {% tab title="Backpack" %} -![](../../.gitbook/assets/backpack.png) +![](../../../.gitbook/assets/backpack.png) {% endtab %} {% endtabs %} diff --git a/the-company/our-culture/awards-and-recognition/the-gabes.md b/the-company/our-culture/awards-and-recognition/the-gabes.md new file mode 100644 index 0000000..3b2c5f2 --- /dev/null +++ b/the-company/our-culture/awards-and-recognition/the-gabes.md @@ -0,0 +1,51 @@ +--- +description: The Gabes reflects our commitment to excellence 🏆 +--- + +# The Gabes + +Inspired by the most glamorous Hollywood awards, The Gabes are our annual ceremony created exclusively for Rocketeers to praise, compliment, applaud, acclaim, and recognize their fellow team members. Yes, you read that right – actual prizes await the deserving winners. + +
+ +Over the years, The Gabes has evolved, continually refining its categories to align authentically with our core values. Here's an exclusive peek into our most recent official awards: + +### GENERAL CATEGORIES + +👥 THE PRIME CLONE: who should we clone? + +Have you ever wished you could clone someone's professional qualities? If so, this is the nominee you're looking for. This Rocketeer’s exceptional skills and impressive profile set the standard for others to follow. + +🔥 THE UNSTOPPABLE FORCE: whose talent cannot be stopped? + +This Rocketeer is an unstoppable force when it comes to their professional skills. They overcome challenges and consistently push the boundaries of their abilities. Their determination makes them an example of what it means to be truly unstoppable. + +🛟 THE LIFESAVER: who are you grateful for? + +This Rocketeer goes above and beyond to help their colleagues and improve the work environment. Whether it's offering support, guidance, or a listening ear, this nominee is always there to lend a helping hand. + +🧩 THE TEAM’S GLUE: who’s the glue that holds the team together? + +This Rocketeer keeps the team connected and thriving. Thanks to their ability to inspire collaboration and maintain a positive atmosphere within the group, this nominee ensures that everyone works harmoniously towards common goals. + +🎬 BEHIND THE SCENES: who quietly shapes success? + +This Rocketeer might not be seen in the spotlight, but we would be lost without their hard work and dedication. This nominee is like a silent hero, working behind the scenes and playing a vital role in our success. + +### DOTS CATEGORIES + +🧑‍🚀 THE DREAMER: They dream high, always. They’re not afraid of trying new things and bringing new ideas to the table, they take initiative and always go beyond expectations! + +🤹 THE OWNER: Capable of juggling tasks, new projects, collaborations, and helping other Rocketeers, always with responsibility and accountability. Sometimes, you even get surprised by everything the Owner is capable of doing at the same time! + +🤝 THE TRUSTWORTHY: You can count on them with your eyes closed! If you know they’re responsible for something, you have nothing to worry about. + +📬 THE SHARER: Always ready to share what they know, the Sharer is that person you know is happy to teach and show what they know to allow the team to grow too! + + + +Regardless of how long someone has been a Rocketeer, whether it's 1 month or 1 year, everyone's participation is valued and cherished. Your presence makes a difference, so we hope to see you in the next edition of The Gabes! 👏 + +**Note:** should you have suggestions to enhance this special moment, please reach out to a member of the People Team. + +