diff --git a/.changeset/tricky-comics-wink.md b/.changeset/tricky-comics-wink.md
new file mode 100644
index 0000000000000..2e78e5adb6856
--- /dev/null
+++ b/.changeset/tricky-comics-wink.md
@@ -0,0 +1,5 @@
+---
+'@rocket.chat/media-signaling': patch
+---
+
+Fixes an issue where voice calls could fail if the user navigated between rooms during the initial connection
diff --git a/packages/media-signaling/src/lib/Session.ts b/packages/media-signaling/src/lib/Session.ts
index 20c4eecda73bc..848f29b12989b 100644
--- a/packages/media-signaling/src/lib/Session.ts
+++ b/packages/media-signaling/src/lib/Session.ts
@@ -16,6 +16,7 @@ import type {
 import type { IClientMediaCall, CallActorType, CallContact, CallFeature, AnyMediaCallData } from '../definition/call';
 import type { IMediaSignalLogger } from '../definition/logger';
 import { SessionRegistration } from './components/SessionRegistration';
+import { isSameDeviceId } from './utils/isSameDeviceId';
 
 export type MediaSignalingEvents = {
 	sessionStateChange: void;
@@ -249,7 +250,7 @@ export class MediaSignalingSession extends Emitter<MediaSignalingEvents> {
 		// 1. doesn't have any input track yet
 		// 2. it's the same device id
 		// 3. has no restriction on which device to use
-		if (!this.inputTrack || deviceId === this.currentDeviceId || !deviceId) {
+		if (!this.inputTrack || !deviceId || isSameDeviceId(deviceId, this.currentDeviceId)) {
 			return;
 		}
 
diff --git a/packages/media-signaling/src/lib/utils/isSameDeviceId.ts b/packages/media-signaling/src/lib/utils/isSameDeviceId.ts
new file mode 100644
index 0000000000000..ff2ed72751ed4
--- /dev/null
+++ b/packages/media-signaling/src/lib/utils/isSameDeviceId.ts
@@ -0,0 +1,71 @@
+function ensureStringArray(value: string | string[] | undefined): string[] {
+	if (!value) {
+		return [];
+	}
+
+	if (typeof value === 'string') {
+		return [value];
+	}
+
+	if (Array.isArray(value)) {
+		return value;
+	}
+
+	return [];
+}
+
+function normalizeDeviceId(deviceId: ConstrainDOMString | null): { exact: string[]; ideal: string[] } {
+	if (!deviceId) {
+		return {
+			exact: [],
+			ideal: [],
+		};
+	}
+
+	if (typeof deviceId === 'object' && !Array.isArray(deviceId)) {
+		return {
+			exact: ensureStringArray(deviceId.exact),
+			ideal: ensureStringArray(deviceId.ideal),
+		};
+	}
+
+	return {
+		exact: [],
+		ideal: ensureStringArray(deviceId),
+	};
+}
+
+function isSameStringArray(array1: string[], array2: string[]): boolean {
+	const uniqueArray1 = [...new Set(array1)];
+	const uniqueArray2 = [...new Set(array2)];
+
+	if (uniqueArray1.length !== uniqueArray2.length) {
+		return false;
+	}
+
+	for (const value of uniqueArray1) {
+		if (!uniqueArray2.includes(value)) {
+			return false;
+		}
+	}
+
+	return true;
+}
+
+export function isSameDeviceId(deviceId1: ConstrainDOMString | null, deviceId2: ConstrainDOMString | null): boolean {
+	if (deviceId1 === deviceId2 || (!deviceId1 && !deviceId2)) {
+		return true;
+	}
+
+	const normalizedDeviceId1 = normalizeDeviceId(deviceId1);
+	const normalizedDeviceId2 = normalizeDeviceId(deviceId2);
+
+	if (!isSameStringArray(normalizedDeviceId1.exact, normalizedDeviceId2.exact)) {
+		return false;
+	}
+	if (!isSameStringArray(normalizedDeviceId1.ideal, normalizedDeviceId2.ideal)) {
+		return false;
+	}
+
+	return true;
+}