diff --git a/packages/ui-voip/src/components/CallHistoryExternalUser.tsx b/packages/ui-voip/src/components/CallHistoryExternalUser.tsx
index ca8818bcc16a2..d4307026f515f 100644
--- a/packages/ui-voip/src/components/CallHistoryExternalUser.tsx
+++ b/packages/ui-voip/src/components/CallHistoryExternalUser.tsx
@@ -16,7 +16,7 @@ const CallHistoryExternalUser = ({ number, showIcon = true }: CallHistoryExterna
 					<Icon name='phone' size={20} />
 				</Box>
 			)}
-			<Box>{number.startsWith('+') ? number : `+${number}`}</Box>
+			<Box>{number}</Box>
 		</Box>
 	);
 };
diff --git a/packages/ui-voip/src/views/CallHistoryContextualbar/__snapshots__/CallHistoryContextualbar.spec.tsx.snap b/packages/ui-voip/src/views/CallHistoryContextualbar/__snapshots__/CallHistoryContextualbar.spec.tsx.snap
index 56ea65eb25bb9..2237901c55ff3 100644
--- a/packages/ui-voip/src/views/CallHistoryContextualbar/__snapshots__/CallHistoryContextualbar.spec.tsx.snap
+++ b/packages/ui-voip/src/views/CallHistoryContextualbar/__snapshots__/CallHistoryContextualbar.spec.tsx.snap
@@ -491,7 +491,7 @@ exports[`renders ExternalContact without crashing 1`] = `
                       <div
                         class="rcx-box rcx-box--full"
                       >
-                        +1234567890
+                        1234567890
                       </div>
                     </div>
                   </div>