diff --git a/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsMenu.tsx b/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsMenu.tsx
index 8c92510d88fcf..98b87c3f12725 100644
--- a/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsMenu.tsx
+++ b/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsMenu.tsx
@@ -1,27 +1,25 @@
 import { NavBarItem } from '@rocket.chat/fuselage';
 import type { GenericMenuItemProps } from '@rocket.chat/ui-client';
 import { GenericMenu } from '@rocket.chat/ui-client';
-import { useVoipState } from '@rocket.chat/ui-voip';
 import type { HTMLAttributes } from 'react';
 import { useTranslation } from 'react-i18next';
 
 import { useOmnichannelEnabled } from '../../hooks/omnichannel/useOmnichannelEnabled';
 
 type NavBarControlsMenuProps = Omit<HTMLAttributes<HTMLElement>, 'is'> & {
-	voipItems: GenericMenuItemProps[];
 	omnichannelItems: GenericMenuItemProps[];
 	isPressed: boolean;
+	callItem?: GenericMenuItemProps;
 };
 
-const NavBarControlsMenu = ({ voipItems, omnichannelItems, isPressed, ...props }: NavBarControlsMenuProps) => {
+const NavBarControlsMenu = ({ omnichannelItems, isPressed, callItem, ...props }: NavBarControlsMenuProps) => {
 	const { t } = useTranslation();
-	const { isEnabled: showVoip } = useVoipState();
 	const showOmnichannel = useOmnichannelEnabled();
 
 	const sections = [
 		{
 			title: t('Voice_Call'),
-			items: showVoip ? voipItems : [],
+			items: callItem ? [callItem] : [],
 		},
 		{
 			title: t('Omnichannel'),
diff --git a/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithCall.tsx b/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithCall.tsx
index 716279688c679..2aa65855b5200 100644
--- a/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithCall.tsx
+++ b/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithCall.tsx
@@ -6,12 +6,12 @@ import { useOmnichannelCallDialPadAction } from '../NavBarOmnichannelGroup/hooks
 import { useOmnichannelCallToggleAction } from '../NavBarOmnichannelGroup/hooks/useOmnichannelCallToggleAction';
 
 type NavBarControlsMenuProps = Omit<HTMLAttributes<HTMLElement>, 'is'> & {
-	voipItems: GenericMenuItemProps[];
 	omnichannelItems: GenericMenuItemProps[];
 	isPressed: boolean;
+	callItem?: GenericMenuItemProps;
 };
 
-const NavBarControlsWithCall = ({ voipItems, omnichannelItems, isPressed, ...props }: NavBarControlsMenuProps) => {
+const NavBarControlsWithCall = ({ omnichannelItems, isPressed, ...props }: NavBarControlsMenuProps) => {
 	const {
 		icon: omnichannelCallIcon,
 		title: omnichannelCallTitle,
@@ -44,7 +44,7 @@ const NavBarControlsWithCall = ({ voipItems, omnichannelItems, isPressed, ...pro
 		},
 	] as GenericMenuItemProps[];
 
-	return <NavBarControlsMenu voipItems={voipItems} omnichannelItems={omnichannelItemsWithCall} isPressed={isPressed} {...props} />;
+	return <NavBarControlsMenu omnichannelItems={omnichannelItemsWithCall} isPressed={isPressed} {...props} />;
 };
 
 export default NavBarControlsWithCall;
diff --git a/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithData.tsx b/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithData.tsx
index ce4c7a9a3081f..d1405674be8e0 100644
--- a/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithData.tsx
+++ b/apps/meteor/client/NavBarV2/NavBarControls/NavBarControlsWithData.tsx
@@ -1,4 +1,5 @@
 import type { GenericMenuItemProps } from '@rocket.chat/ui-client';
+import { useMediaCallAction } from '@rocket.chat/ui-voip';
 import type { HTMLAttributes } from 'react';
 
 import NavBarControlsMenu from './NavBarControlsMenu';
@@ -7,16 +8,13 @@ import { useIsCallEnabled } from '../../contexts/CallContext';
 import { useOmnichannelContactAction } from '../NavBarOmnichannelGroup/hooks/useOmnichannelContactAction';
 import { useOmnichannelLivechatToggle } from '../NavBarOmnichannelGroup/hooks/useOmnichannelLivechatToggle';
 import { useOmnichannelQueueAction } from '../NavBarOmnichannelGroup/hooks/useOmnichannelQueueAction';
-import { useVoipDialerAction } from '../NavBarVoipGroup/hooks/useVoipDialerAction';
-import { useVoipTogglerAction } from '../NavBarVoipGroup/hooks/useVoipTogglerAction';
 
 type NavBarControlsMenuProps = Omit<HTMLAttributes<HTMLElement>, 'is'>;
 
 const NavBarControlsWithData = (props: NavBarControlsMenuProps) => {
 	const isCallEnabled = useIsCallEnabled();
 
-	const { title: dialerTitle, handleToggleDialer, isPressed: isVoipDialerPressed, isDisabled: dialerDisabled } = useVoipDialerAction();
-	const { isRegistered, title: togglerTitle, handleToggleVoip, isDisabled: togglerDisabled } = useVoipTogglerAction();
+	const callAction = useMediaCallAction();
 
 	const {
 		isEnabled: queueEnabled,
@@ -39,22 +37,14 @@ const NavBarControlsWithData = (props: NavBarControlsMenuProps) => {
 		handleAvailableStatusChange,
 	} = useOmnichannelLivechatToggle();
 
-	const voipItems = [
-		{
-			id: 'voipDialer',
-			icon: 'dialpad',
-			content: dialerTitle,
-			onClick: handleToggleDialer,
-			disabled: dialerDisabled,
-		},
-		{
-			id: 'voipToggler',
-			icon: isRegistered ? 'phone-disabled' : 'phone',
-			content: togglerTitle,
-			onClick: handleToggleVoip,
-			disabled: togglerDisabled,
-		},
-	].filter(Boolean) as GenericMenuItemProps[];
+	const callItem = callAction
+		? {
+				id: 'rcx-media-call',
+				icon: callAction.icon,
+				content: callAction.title,
+				onClick: () => callAction.action(),
+			}
+		: undefined;
 
 	const omnichannelItems = [
 		queueEnabled && {
@@ -62,7 +52,6 @@ const NavBarControlsWithData = (props: NavBarControlsMenuProps) => {
 			icon: queueIcon,
 			content: queueTitle,
 			onClick: handleGoToQueue,
-			disabled: dialerDisabled,
 		},
 		{
 			id: 'omnichannelContact',
@@ -78,13 +67,13 @@ const NavBarControlsWithData = (props: NavBarControlsMenuProps) => {
 		},
 	].filter(Boolean) as GenericMenuItemProps[];
 
-	const isPressed = isVoipDialerPressed || isQueuePressed || isContactPressed;
+	const isPressed = isQueuePressed || isContactPressed;
 
 	if (isCallEnabled) {
-		return <NavbarControlsWithCall voipItems={voipItems} omnichannelItems={omnichannelItems} isPressed={isPressed} {...props} />;
+		return <NavbarControlsWithCall callItem={callItem} omnichannelItems={omnichannelItems} isPressed={isPressed} {...props} />;
 	}
 
-	return <NavBarControlsMenu voipItems={voipItems} omnichannelItems={omnichannelItems} isPressed={isPressed} {...props} />;
+	return <NavBarControlsMenu callItem={callItem} omnichannelItems={omnichannelItems} isPressed={isPressed} {...props} />;
 };
 
 export default NavBarControlsWithData;