diff --git a/apps/meteor/app/livechat/imports/server/rest/sms.ts b/apps/meteor/app/livechat/imports/server/rest/sms.ts
index b579f490a4d88..d8546be970f4c 100644
--- a/apps/meteor/app/livechat/imports/server/rest/sms.ts
+++ b/apps/meteor/app/livechat/imports/server/rest/sms.ts
@@ -108,7 +108,7 @@ API.v1.addRoute('livechat/sms-incoming/:service', {
 		const smsDepartment = settings.get<string>('SMS_Default_Omnichannel_Department');
 		const SMSService = await OmnichannelIntegration.getSmsService(service);
 
-		if (!(await SMSService.validateRequest(this.request.clone()))) {
+		if (!(await SMSService.validateRequest(this.request.clone(), this.bodyParams))) {
 			return API.v1.failure('Invalid request');
 		}
 
diff --git a/apps/meteor/server/services/omnichannel-integrations/providers/mobex.ts b/apps/meteor/server/services/omnichannel-integrations/providers/mobex.ts
index c1e5e32018926..dd8d18b40555b 100644
--- a/apps/meteor/server/services/omnichannel-integrations/providers/mobex.ts
+++ b/apps/meteor/server/services/omnichannel-integrations/providers/mobex.ts
@@ -196,7 +196,7 @@ export class Mobex implements ISMSProvider {
 		};
 	}
 
-	async validateRequest(_request: Request): Promise<boolean> {
+	async validateRequest(_request: Request, _requestBody: unknown): Promise<boolean> {
 		return true;
 	}
 
diff --git a/apps/meteor/server/services/omnichannel-integrations/providers/twilio.ts b/apps/meteor/server/services/omnichannel-integrations/providers/twilio.ts
index 7d4c4a48e1a20..26b6dbaea1cf9 100644
--- a/apps/meteor/server/services/omnichannel-integrations/providers/twilio.ts
+++ b/apps/meteor/server/services/omnichannel-integrations/providers/twilio.ts
@@ -244,7 +244,16 @@ export class Twilio implements ISMSProvider {
 		};
 	}
 
-	async isRequestFromTwilio(signature: string, request: Request): Promise<boolean> {
+	private getUrl(url: string, siteUrl: string): string {
+		const baseUrl = new URL(url);
+		const newUrl = new URL(siteUrl);
+		baseUrl.protocol = newUrl.protocol;
+		baseUrl.host = newUrl.host;
+
+		return baseUrl.toString();
+	}
+
+	async isRequestFromTwilio(signature: string, request: Request, requestBody: unknown): Promise<boolean> {
 		const authToken = settings.get<string>('SMS_Twilio_authToken');
 		let siteUrl = settings.get<string>('Site_Url');
 		if (siteUrl.endsWith('/')) {
@@ -256,25 +265,19 @@ export class Twilio implements ISMSProvider {
 			return false;
 		}
 
-		const twilioUrl = request.url ? `${siteUrl}${request.url}` : `${siteUrl}/api/v1/livechat/sms-incoming/twilio`;
-
-		let body = {};
-		try {
-			body = await request.json();
-			// eslint-disable-next-line no-empty
-		} catch {}
+		const twilioUrl = request.url ? this.getUrl(request.url, siteUrl) : `${siteUrl}/api/v1/livechat/sms-incoming/twilio`;
 
-		return twilio.validateRequest(authToken, signature, twilioUrl, body);
+		return twilio.validateRequest(authToken, signature, twilioUrl, requestBody as Record<string, any>);
 	}
 
-	async validateRequest(request: Request): Promise<boolean> {
+	async validateRequest(request: Request, requestBody: unknown): Promise<boolean> {
 		// We're not getting original twilio requests on CI :p
 		if (process.env.TEST_MODE === 'true') {
 			return true;
 		}
 		const twilioHeader = request.headers.get('x-twilio-signature') || '';
 		const twilioSignature = Array.isArray(twilioHeader) ? twilioHeader[0] : twilioHeader;
-		return this.isRequestFromTwilio(twilioSignature, request);
+		return this.isRequestFromTwilio(twilioSignature, request, requestBody);
 	}
 
 	error(error: Error & { reason?: string }): SMSProviderResponse {
diff --git a/apps/meteor/server/services/omnichannel-integrations/providers/voxtelesys.ts b/apps/meteor/server/services/omnichannel-integrations/providers/voxtelesys.ts
index 063070a30e7e8..b5e8268bbdbcb 100644
--- a/apps/meteor/server/services/omnichannel-integrations/providers/voxtelesys.ts
+++ b/apps/meteor/server/services/omnichannel-integrations/providers/voxtelesys.ts
@@ -162,7 +162,7 @@ export class Voxtelesys implements ISMSProvider {
 		};
 	}
 
-	async validateRequest(_request: Request): Promise<boolean> {
+	async validateRequest(_request: Request, _requestBody: unknown): Promise<boolean> {
 		return true;
 	}
 
diff --git a/apps/meteor/tests/unit/server/services/omnichannel-integrations/providers/twilio.spec.ts b/apps/meteor/tests/unit/server/services/omnichannel-integrations/providers/twilio.spec.ts
index 9ee9471d8b41b..6e72b9c30fa08 100644
--- a/apps/meteor/tests/unit/server/services/omnichannel-integrations/providers/twilio.spec.ts
+++ b/apps/meteor/tests/unit/server/services/omnichannel-integrations/providers/twilio.spec.ts
@@ -89,10 +89,9 @@ describe('Twilio Request Validation', () => {
 					return headers[param];
 				},
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.true;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.true;
 	});
 
 	it('should validate a request when query string is present', async () => {
@@ -109,7 +108,7 @@ describe('Twilio Request Validation', () => {
 		};
 
 		const request = {
-			url: '/api/v1/livechat/sms-incoming/twilio?department=1',
+			url: 'https://example.com/api/v1/livechat/sms-incoming/twilio?department=1',
 			headers: {
 				get: (param: string) => {
 					const headers: Record<string, any> = {
@@ -119,10 +118,9 @@ describe('Twilio Request Validation', () => {
 					return headers[param];
 				},
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.true;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.true;
 	});
 
 	it('should reject a request where signature doesnt match', async () => {
@@ -146,10 +144,9 @@ describe('Twilio Request Validation', () => {
 					return headers[param];
 				},
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.false;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.false;
 	});
 
 	it('should reject a request where signature is missing', async () => {
@@ -167,10 +164,9 @@ describe('Twilio Request Validation', () => {
 			headers: {
 				get: () => null,
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.false;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.false;
 	});
 
 	it('should reject a request where the signature doesnt correspond body', async () => {
@@ -194,10 +190,9 @@ describe('Twilio Request Validation', () => {
 					return headers[param];
 				},
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.false;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.false;
 	});
 
 	it('should return false if URL is not provided', async () => {
@@ -223,10 +218,9 @@ describe('Twilio Request Validation', () => {
 					return headers[param];
 				},
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.false;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.false;
 	});
 
 	it('should return false if authToken is not provided', async () => {
@@ -252,9 +246,38 @@ describe('Twilio Request Validation', () => {
 					return headers[param];
 				},
 			},
-			json: () => requestBody,
 		};
 
-		expect(await twilio.validateRequest(request)).to.be.false;
+		expect(await twilio.validateRequest(request, requestBody)).to.be.false;
+	});
+
+	// Twilio signature will always use the workspace public URL, which may difer from the request URL in some circumstances.
+	it('should use siteURL instead of request.url hostname', async () => {
+		process.env.TEST_MODE = 'false';
+
+		settingsStub.get.withArgs('SMS_Twilio_authToken').returns('test');
+		settingsStub.get.withArgs('Site_Url').returns('https://ngrok.barn.com');
+
+		const twilio = new Twilio();
+		const requestBody = {
+			To: 'test',
+			From: 'test',
+			Body: 'test',
+		};
+
+		const request = {
+			url: 'https://example.com/api/v1/livechat/sms-incoming/twilio',
+			headers: {
+				get: (param: string) => {
+					const headers: Record<string, any> = {
+						'x-twilio-signature': getSignature('test', 'https://ngrok.barn.com/api/v1/livechat/sms-incoming/twilio', requestBody),
+					};
+
+					return headers[param];
+				},
+			},
+		};
+
+		expect(await twilio.validateRequest(request, requestBody)).to.be.true;
 	});
 });
diff --git a/packages/core-typings/src/omnichannel/sms.ts b/packages/core-typings/src/omnichannel/sms.ts
index c29437910066d..72afb2c8ded71 100644
--- a/packages/core-typings/src/omnichannel/sms.ts
+++ b/packages/core-typings/src/omnichannel/sms.ts
@@ -27,7 +27,7 @@ export interface ISMSProviderConstructor {
 
 export interface ISMSProvider {
 	parse(data: unknown): ServiceData;
-	validateRequest(request: Request): Promise<boolean>;
+	validateRequest(request: Request, requestBody: unknown): Promise<boolean>;
 
 	sendBatch?(from: string, to: string[], message: string): Promise<SMSProviderResult>;
 	response(): SMSProviderResponse;