Skip to content

test: Omnichannel's continuous sound notification #35558

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Draft
aleksandernsilva wants to merge 3 commits into
base: develop
Choose a base branch
from
Draft

test: Omnichannel's continuous sound notification #35558

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
3 commits
Select commit Hold shift + click to select a range
081bc38
test: added e2e tests
aleksandernsilva Mar 12, 2025
1141cfd
test: set routing to manual selection
aleksandernsilva Mar 13, 2025
0460b58
test: clean up conversation after priorities test
aleksandernsilva Mar 18, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
88 changes: 88 additions & 0 deletions apps/meteor/tests/e2e/omnichannel/omnichannel-continuous-sound-notification.spec.ts
View file
Open in desktop
Original file line number Diff line number Diff line change
@@ -0,0 +1,88 @@
import { createFakeVisitor } from '../../mocks/data';
import { createAuxContext } from '../fixtures/createAuxContext';
import { Users } from '../fixtures/userStates';
import { HomeOmnichannel, OmnichannelLiveChat } from '../page-objects';
import { setSettingValueById, setUserPreferences } from '../utils';
import { test, expect } from '../utils/test';

const firstVisitor = createFakeVisitor();

test.use({ storageState: Users.user1.state });

test.describe.serial('OC - Livechat', () => {
let poLiveChat: OmnichannelLiveChat;
let poHomeOmnichannel: HomeOmnichannel;
const newRoomNotification = 'door';

test.beforeAll(async ({ api }) => {
expect((await api.post('/livechat/users/agent', { username: 'user1' })).status()).toBe(200);
});

test.beforeAll(async ({ api }) => {
expect((await setUserPreferences(api, { newRoomNotification })).status()).toBe(200);
expect((await setSettingValueById(api, 'Livechat_Routing_Method', 'Manual_Selection')).status()).toBe(200);
expect((await setSettingValueById(api, 'Livechat_continuous_sound_notification_new_livechat_room', true)).status()).toBe(200);
});

test.beforeAll(async ({ browser, api }) => {
const { page: livechatPage } = await createAuxContext(browser, Users.user1, '/livechat', false);

poLiveChat = new OmnichannelLiveChat(livechatPage, api);
});

test.beforeEach(async ({ page }) => {
poHomeOmnichannel = new HomeOmnichannel(page);

await page.goto('/');
await page.locator('.main-content').waitFor();
});

test.afterAll(async ({ api }) => {
await api.delete('/livechat/users/agent/user1');
expect((await setSettingValueById(api, 'Livechat_Routing_Method', 'Auto_Selection')).status()).toBe(200);
expect((await setSettingValueById(api, 'Livechat_continuous_sound_notification_new_livechat_room', false)).status()).toBe(200);
await poLiveChat.page.close();
});

test('OC - Livechat - Continuous sound notification', async ({ page }) => {
const audioCustomSoundId = `#custom-sound-${newRoomNotification}-continuous`;

await test.step('expect message to be sent by livechat', async () => {
await poLiveChat.page.reload();
await poLiveChat.openAnyLiveChat();
await poLiveChat.sendMessage(firstVisitor, false);

await poLiveChat.onlineAgentMessage.fill('this_a_test_message_from_user');
await poLiveChat.btnSendMessageToOnlineAgent.click();

await expect(poLiveChat.page.locator('div >> text="this_a_test_message_from_user"')).toBeVisible();
});

await test.step('expect continuous sound notification to start playing once message is received', async () => {
await expect(poHomeOmnichannel.sidenav.getSidebarItemByName(firstVisitor.name)).toBeVisible();
const audioElement = page.locator(audioCustomSoundId);
await expect(audioElement).toBeAttached();
await expect(audioElement).toHaveJSProperty('paused', false);
await expect(audioElement).toHaveJSProperty('loop', true);
});

await test.step('expect agent to take the chat', async () => {
await poHomeOmnichannel.sidenav.getSidebarItemByName(firstVisitor.name).click();
await expect(poHomeOmnichannel.content.btnTakeChat).toBeVisible();
await poHomeOmnichannel.content.btnTakeChat.click();
});

await test.step('expect continuous sound notification to stop playing once room is taken', async () => {
await expect(poHomeOmnichannel.sidenav.getSidebarItemByName(firstVisitor.name)).toBeVisible();
const audioElement = page.locator(audioCustomSoundId);
await expect(audioElement).toBeAttached();
await expect(audioElement).toHaveJSProperty('paused', true);
});

await test.step('expect conversation to be closed by agent', async () => {
await poHomeOmnichannel.content.btnCloseChat.click();
await poHomeOmnichannel.content.closeChatModal.inputComment.fill('this_is_a_test_comment');
await poHomeOmnichannel.content.closeChatModal.btnConfirm.click();
});
});
});
4 changes: 3 additions & 1 deletion apps/meteor/tests/e2e/omnichannel/omnichannel-priorities-sidebar.spec.ts
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -18,6 +18,7 @@ test.use({ storageState: Users.user1.state });
test.describe.serial('OC - Priorities [Sidebar]', () => {
let poHomeChannel: HomeOmnichannel;
let poRoomInfo: OmnichannelRoomInfo;
let conversation: Awaited<ReturnType<typeof createConversation>>;

test.beforeAll(async ({ api }) => {
(
Expand All @@ -40,10 +41,11 @@ test.describe.serial('OC - Priorities [Sidebar]', () => {
});

test.beforeEach(async ({ api }) => {
await createConversation(api, { visitorName: visitor.name });
conversation = await createConversation(api, { visitorName: visitor.name });
});

test.afterAll(async ({ api }) => {
await conversation.delete();
(
await Promise.all([
api.delete('/livechat/users/agent/user1'),
Expand Down
Loading