diff --git a/apps/meteor/client/views/marketplace/AppsPage/AppsPageContent.tsx b/apps/meteor/client/views/marketplace/AppsPage/AppsPageContent.tsx
index 4031a2b7fe936..3905157739022 100644
--- a/apps/meteor/client/views/marketplace/AppsPage/AppsPageContent.tsx
+++ b/apps/meteor/client/views/marketplace/AppsPage/AppsPageContent.tsx
@@ -140,7 +140,10 @@ const AppsPageContent = (): ReactElement => {
 
 	const noInstalledApps = appsResult.phase === AsyncStatePhase.RESOLVED && !isMarketplace && appsResult.value?.totalAppsLength === 0;
 
-	const unsupportedVersion = appsResult.phase === AsyncStatePhase.REJECTED && appsResult.error.message === 'unsupported version';
+	// TODO: Introduce error codes, so we can avoid using error message strings for this kind of logic
+	//       whenever we change the error message, this code ends up breaking.
+	const unsupportedVersion =
+		appsResult.phase === AsyncStatePhase.REJECTED && appsResult.error.message === 'Marketplace_Unsupported_Version';
 
 	const noMarketplaceOrInstalledAppMatches =
 		appsResult.phase === AsyncStatePhase.RESOLVED && (isMarketplace || isPremium) && appsResult.value?.count === 0;
diff --git a/apps/meteor/ee/server/apps/communication/rest.ts b/apps/meteor/ee/server/apps/communication/rest.ts
index 4528c9f448b19..c8b7fc9d0872f 100644
--- a/apps/meteor/ee/server/apps/communication/rest.ts
+++ b/apps/meteor/ee/server/apps/communication/rest.ts
@@ -28,7 +28,7 @@ import { formatAppInstanceForRest } from '../../../lib/misc/formatAppInstanceFor
 import { notifyAppInstall } from '../marketplace/appInstall';
 import { fetchMarketplaceApps } from '../marketplace/fetchMarketplaceApps';
 import { fetchMarketplaceCategories } from '../marketplace/fetchMarketplaceCategories';
-import { MarketplaceConnectionError, MarketplaceAppsError } from '../marketplace/marketplaceErrors';
+import { MarketplaceConnectionError, MarketplaceAppsError, MarketplaceUnsupportedVersionError } from '../marketplace/marketplaceErrors';
 import type { AppServerOrchestrator } from '../orchestrator';
 import { Apps } from '../orchestrator';
 
@@ -122,7 +122,7 @@ export class AppsRestApi {
 							return handleError('Unable to access Marketplace. Does the server has access to the internet?', err);
 						}
 
-						if (err instanceof MarketplaceAppsError) {
+						if (err instanceof MarketplaceAppsError || err instanceof MarketplaceUnsupportedVersionError) {
 							return API.v1.failure({ error: err.message });
 						}
 
@@ -151,7 +151,7 @@ export class AppsRestApi {
 							return handleError('Unable to access Marketplace. Does the server has access to the internet?', err);
 						}
 
-						if (err instanceof MarketplaceAppsError) {
+						if (err instanceof MarketplaceAppsError || err instanceof MarketplaceUnsupportedVersionError) {
 							return API.v1.failure({ error: err.message });
 						}
 
@@ -229,7 +229,7 @@ export class AppsRestApi {
 								return handleError('Unable to access Marketplace. Does the server has access to the internet?', e);
 							}
 
-							if (e instanceof MarketplaceAppsError) {
+							if (e instanceof MarketplaceAppsError || e instanceof MarketplaceUnsupportedVersionError) {
 								return API.v1.failure({ error: e.message });
 							}
 
@@ -253,7 +253,7 @@ export class AppsRestApi {
 								return handleError('Unable to access Marketplace. Does the server has access to the internet?', err);
 							}
 
-							if (err instanceof MarketplaceAppsError) {
+							if (err instanceof MarketplaceAppsError || err instanceof MarketplaceUnsupportedVersionError) {
 								return API.v1.failure({ error: err.message });
 							}
 
diff --git a/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceApps.ts b/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceApps.ts
index 476d4405e3b48..60230d08bf59a 100644
--- a/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceApps.ts
+++ b/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceApps.ts
@@ -5,7 +5,7 @@ import { z } from 'zod';
 import { getMarketplaceHeaders } from './getMarketplaceHeaders';
 import { getWorkspaceAccessToken } from '../../../../app/cloud/server';
 import { Apps } from '../orchestrator';
-import { MarketplaceAppsError, MarketplaceConnectionError } from './marketplaceErrors';
+import { MarketplaceAppsError, MarketplaceConnectionError, MarketplaceUnsupportedVersionError } from './marketplaceErrors';
 
 type FetchMarketplaceAppsParams = {
 	endUserID?: string;
@@ -160,6 +160,11 @@ export async function fetchMarketplaceApps({ endUserID }: FetchMarketplaceAppsPa
 
 	Apps.getRocketChatLogger().error('Failed to fetch marketplace apps', response);
 
+	// TODO: Refactor cloud to return a proper error code on unsupported version
+	if (request.status === 426 && 'errorMsg' in response && response.errorMsg === 'unsupported version') {
+		throw new MarketplaceUnsupportedVersionError();
+	}
+
 	if (request.status === 400 && response.code === 200) {
 		throw new MarketplaceAppsError('Marketplace_Invalid_Apps_Engine_Version');
 	}
diff --git a/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceCategories.ts b/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceCategories.ts
index 161dcaff06b03..454ab2d79dd88 100644
--- a/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceCategories.ts
+++ b/apps/meteor/ee/server/apps/marketplace/fetchMarketplaceCategories.ts
@@ -5,7 +5,7 @@ import { z } from 'zod';
 import { getMarketplaceHeaders } from './getMarketplaceHeaders';
 import { getWorkspaceAccessToken } from '../../../../app/cloud/server';
 import { Apps } from '../orchestrator';
-import { MarketplaceAppsError, MarketplaceConnectionError } from './marketplaceErrors';
+import { MarketplaceAppsError, MarketplaceConnectionError, MarketplaceUnsupportedVersionError } from './marketplaceErrors';
 
 const fetchMarketplaceCategoriesSchema = z.array(
 	z.object({
@@ -40,6 +40,14 @@ export async function fetchMarketplaceCategories(): Promise<AppCategory[]> {
 	}
 
 	const response = await request.json();
+
+	Apps.getRocketChatLogger().error('Failed to fetch marketplace categories', response);
+
+	// TODO: Refactor cloud to return a proper error code on unsupported version
+	if (request.status === 426 && 'errorMsg' in response && response.errorMsg === 'unsupported version') {
+		throw new MarketplaceUnsupportedVersionError();
+	}
+
 	const INTERNAL_MARKETPLACE_ERROR_CODES = [189, 266];
 
 	if (request.status === 500 && INTERNAL_MARKETPLACE_ERROR_CODES.includes(response.code)) {
diff --git a/apps/meteor/ee/server/apps/marketplace/marketplaceErrors.ts b/apps/meteor/ee/server/apps/marketplace/marketplaceErrors.ts
index 6a499b8dc9cd0..89f0e11114246 100644
--- a/apps/meteor/ee/server/apps/marketplace/marketplaceErrors.ts
+++ b/apps/meteor/ee/server/apps/marketplace/marketplaceErrors.ts
@@ -1,13 +1,17 @@
 export class MarketplaceAppsError extends Error {
 	constructor(message: string) {
 		super(message);
-		this.name = 'MarketplaceAppsError';
 	}
 }
 
 export class MarketplaceConnectionError extends Error {
 	constructor(message: string) {
 		super(message);
-		this.name = 'MarketplaceConnectionError';
+	}
+}
+
+export class MarketplaceUnsupportedVersionError extends Error {
+	constructor() {
+		super('Marketplace_Unsupported_Version');
 	}
 }