diff --git a/.changeset/violet-bikes-brake.md b/.changeset/violet-bikes-brake.md
new file mode 100644
index 0000000000000..3fe3152289754
--- /dev/null
+++ b/.changeset/violet-bikes-brake.md
@@ -0,0 +1,6 @@
+---
+"@rocket.chat/meteor": patch
+"@rocket.chat/i18n": patch
+---
+
+Fixes issue where a invalid `Accounts_CustomFieldsToShowInUserInfo` value would break the ui
diff --git a/apps/meteor/client/hooks/useUserCustomFields.spec.tsx b/apps/meteor/client/hooks/useUserCustomFields.spec.tsx
new file mode 100644
index 0000000000000..4c38adc2f3e8a
--- /dev/null
+++ b/apps/meteor/client/hooks/useUserCustomFields.spec.tsx
@@ -0,0 +1,23 @@
+import { mockAppRoot } from '@rocket.chat/mock-providers';
+import { renderHook, waitFor } from '@testing-library/react';
+
+import { useUserCustomFields } from './useUserCustomFields';
+
+it('should not break with invalid Accounts_CustomFieldsToShowInUserInfo setting', async () => {
+	const { result } = renderHook(
+		() =>
+			useUserCustomFields({
+				prop: 'value',
+			}),
+		{
+			legacyRoot: true,
+			wrapper: mockAppRoot()
+				.withSetting('Accounts_CustomFieldsToShowInUserInfo', '{"Invalid": "Object", "InvalidProperty": "Invalid" }')
+				.build(),
+		},
+	);
+
+	await waitFor(() => !!result.current);
+
+	expect(result.current).toEqual(undefined);
+});
diff --git a/apps/meteor/client/hooks/useUserCustomFields.ts b/apps/meteor/client/hooks/useUserCustomFields.ts
index b66f8c4da7e84..ad21d836ee7c8 100644
--- a/apps/meteor/client/hooks/useUserCustomFields.ts
+++ b/apps/meteor/client/hooks/useUserCustomFields.ts
@@ -27,6 +27,11 @@ export const useUserCustomFields = (customFields: CustomField): CustomFieldDispl
 		return undefined;
 	}
 
+	if (!Array.isArray(customFieldsToShowObj)) {
+		console.warn('Invalid customFieldsToShowInUserInfo value');
+		return undefined;
+	}
+
 	const customFieldsToShow = customFieldsToShowObj.map((value) => {
 		if (!value) {
 			return undefined;
diff --git a/apps/meteor/server/settings/accounts.ts b/apps/meteor/server/settings/accounts.ts
index fea95815e4419..b2c51b7978755 100644
--- a/apps/meteor/server/settings/accounts.ts
+++ b/apps/meteor/server/settings/accounts.ts
@@ -237,6 +237,7 @@ export const createAccountSettings = () =>
 		await this.add('Accounts_CustomFieldsToShowInUserInfo', '', {
 			type: 'string',
 			public: true,
+			i18nDescription: 'Accounts_CustomFieldsToShowInUserInfo_Description',
 		});
 		await this.add('Accounts_LoginExpiration', 90, {
 			type: 'int',
diff --git a/packages/i18n/src/locales/en.i18n.json b/packages/i18n/src/locales/en.i18n.json
index 4ac4e83ec8f0f..6478106c15d7e 100644
--- a/packages/i18n/src/locales/en.i18n.json
+++ b/packages/i18n/src/locales/en.i18n.json
@@ -108,6 +108,7 @@
   "Accounts_BlockedUsernameList_Description": "Comma-separated list of blocked usernames (case-insensitive)",
   "Accounts_CustomFields_Description": "Should be a valid JSON where keys are the field names containing a dictionary of field settings. Example:  \n`{\"role\":{ \"type\": \"select\", \"defaultValue\": \"student\", \"options\": [\"teacher\", \"student\"], \"required\": true, \"modifyRecordField\": {  \"array\": true,  \"field\": \"roles\" } }, \"twitter\": { \"type\": \"text\", \"required\": true, \"minLength\": 2, \"maxLength\": 10 }}`",
   "Accounts_CustomFieldsToShowInUserInfo": "Custom Fields to Show in User Info",
+  "Accounts_CustomFieldsToShowInUserInfo_Description": "Value must be an array of objects where the key is the label and the value the field name. Example: `[{\"Role Label\": \"role\"}, {\"Twitter Label\": \"twitter\"}]` more info at [Custom Fields](https://docs.rocket.chat/docs/custom-fields)",
   "Accounts_Default_User_Preferences": "Default User Preferences",
   "Accounts_Default_User_Preferences_audioNotifications": "Audio Notifications Default Alert",
   "Accounts_Default_User_Preferences_alsoSendThreadToChannel_Description": "Allow users to select the Also send to channel behavior",