diff --git a/.changeset/wicked-months-laugh.md b/.changeset/wicked-months-laugh.md
new file mode 100644
index 0000000000000..684b4180a257c
--- /dev/null
+++ b/.changeset/wicked-months-laugh.md
@@ -0,0 +1,5 @@
+---
+'@rocket.chat/meteor': patch
+---
+
+Fix users presence stuck as online after connecting using mobile apps
diff --git a/apps/meteor/ee/server/startup/presence.ts b/apps/meteor/ee/server/startup/presence.ts
index ea3cd789f6f35..3e8daad4b259d 100644
--- a/apps/meteor/ee/server/startup/presence.ts
+++ b/apps/meteor/ee/server/startup/presence.ts
@@ -30,9 +30,16 @@ Meteor.startup(() => {
 	});
 
 	Accounts.onLogin((login: any): void => {
-		if (login.type !== 'resume') {
+		if (login.type !== 'resume' || !login.connection.id) {
 			return;
 		}
+
+		// validate if it is a real WS connection and is still open
+		const session = Meteor.server.sessions.get(login.connection.id);
+		if (!session) {
+			return;
+		}
+
 		void (async function () {
 			await Presence.newConnection(login.user._id, login.connection.id, nodeId);
 			updateConns();
diff --git a/apps/meteor/tests/end-to-end/api/01-users.js b/apps/meteor/tests/end-to-end/api/01-users.js
index 204d1413155f1..1103f8a3cbc5e 100644
--- a/apps/meteor/tests/end-to-end/api/01-users.js
+++ b/apps/meteor/tests/end-to-end/api/01-users.js
@@ -686,6 +686,41 @@ describe('[Users]', function () {
 				})
 				.end(done);
 		});
+
+		describe('Logging in with type: "resume"', () => {
+			let user;
+			let userCredentials;
+
+			before(async () => {
+				user = await createUser({ joinDefaultChannels: false });
+				userCredentials = await login(user.username, password);
+			});
+
+			after(async () => deleteUser(user));
+
+			it('should return "offline" after a login type "resume" via REST', async () => {
+				await request
+					.post(api('login'))
+					.send({
+						resume: userCredentials['X-Auth-Token'],
+					})
+					.expect('Content-Type', 'application/json')
+					.expect(200);
+
+				await request
+					.get(api('users.getPresence'))
+					.set(credentials)
+					.query({
+						userId: user._id,
+					})
+					.expect('Content-Type', 'application/json')
+					.expect(200)
+					.expect((res) => {
+						expect(res.body).to.have.property('success', true);
+						expect(res.body).to.have.nested.property('presence', 'offline');
+					});
+			});
+		});
 	});
 
 	describe('[/users.presence]', () => {