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Android app does not login after update #2012
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What is your currently running Rocket.Chat version? You can find this by going to http(s)://your-rocket.chat-domain-and-port/api/info. |
i tried various.. { |
I am on 0.14.0 and my users are able to log in with the Android app. |
updated to latest dev... still the same..however in the screen with the white box now i get a notification that it can't connect to server. could it be connected to the ROOT_URL? i changed it to the public domain... HTTPS... |
ok, i got it... the TLS certificate chain/root somehow is not trusted on android... but works everywhere else... strange |
This is a known problem. See RocketChat/Rocket.Chat.Cordova#59 It will happen if you have changed your ROOT_URL. Bypass is to ensure ALL ROOT_URL values - in the environment variable, in the database, and as specified by the actual URL are the same. Or keep restarting the server until they are the same. |
i fixed my issue... it was a certificate problem... i used let's encrypt and created a specific subdomain one. i used *.domain certificate before..and apparently android as issues with it. |
Android does not have any issues with my let's encrypt cert, maybe it's the change from the wildcard cert to the subdomain specific one. |
i updated to the new Android version and since then i can't login. It's the same for everyone who updated.
iOS works fine but on Android i have the following:
Do you guys have a clue? All other platform work great
screens attached
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