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Program crashes after trying to restore a save and never opens again #57

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Gousenfire opened this issue Nov 22, 2021 · 6 comments
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@Gousenfire
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After trying to restore a save file the program crashes, no feedback is shown and I cannot open the program again unless I restart my computer...

I don't know what information you need me to show to you, is there a log file?

@Razzmatazzz
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Sorry about that; what version of the game are you using? E.g., Steam, Epic, Windows Store/Game Pass.

@Gousenfire
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Steam

@Razzmatazzz
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Try this:

  • Click the Windows start button
  • Type Run and push Enter
  • In the Open box, enter: %userprofile%/appdata/local/RemnantSaveManager
  • Click OK
  • Delete any folders you find in there

That should revert RSM to its default settings and might allow you to open it.

@Razzmatazzz Razzmatazzz added the bug Something isn't working label Nov 23, 2021
@Razzmatazzz
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Did this resolve the issue?

@Chevnofsky
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Hello i am having this same problem but on the Epic version

@zackorenberg
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hello, I am having the same issue and deleting the RemnantSaveManager folder did not resolve it for me

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4 participants