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Two action_listen events appended to tracker when retrieve_events_from_previous_conversation_sessions: true for SQL/MongoTrackerStore #8237

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indam23 opened this issue Mar 18, 2021 · 2 comments · Fixed by #8258
Closed

Two action_listen events appended to tracker when retrieve_events_from_previous_conversation_sessions: true for SQL/MongoTrackerStore #8237

indam23 opened this issue Mar 18, 2021 · 2 comments · Fixed by #8258
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area:rasa-oss 🎡 Anything related to the open source Rasa framework type:bug 🐛 Inconsistencies or issues which will cause an issue or problem for users or implementors.

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@indam23
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indam23 commented Mar 18, 2021

Rasa version: 2.3.4

Python version: 3.7

Operating system (windows, osx, ...): macOS

Issue:

Similar to #5068, but under a specific circumstance:

When using either the MongoTrackerStore or SQLTrackerStore with retrieve_events_from_previous_conversation_sessions: true, two action_listen events are appended to the tracker after a bot action. It looks like the second action_listen is only appended when the next user message comes in, since the last exchange is followed by only one action_listen.

Error (including full traceback):
Returned tracker after posting three /greet messages to the rest webhook:

{
    "sender_id": "listen2",
    "slots": {
        "session_started_metadata": null
    },
    "latest_message": {
        "intent": {
            "name": "greet",
            "confidence": 1
        },
        "entities": [],
        "text": "/greet",
        "message_id": "eab65fe260744fde90c83367a48cba31",
        "metadata": {},
        "intent_ranking": [
            {
                "name": "greet",
                "confidence": 1
            }
        ]
    },
    "latest_event_time": 1616079025.5186849,
    "followup_action": null,
    "paused": false,
    "events": [
        {
            "event": "action",
            "timestamp": 1616078983.868062,
            "name": "action_session_start",
            "policy": null,
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "session_started",
            "timestamp": 1616078983.8681338
        },
        {
            "event": "action",
            "timestamp": 1616078983.868154,
            "name": "action_listen",
            "policy": null,
            "confidence": null,
            "action_text": null
        },
        {
            "event": "user",
            "timestamp": 1616078983.868726,
            "text": "/greet",
            "parse_data": {
                "intent": {
                    "name": "greet",
                    "confidence": 1
                },
                "entities": [],
                "text": "/greet",
                "message_id": "e788384747a749b0ba5ff7cb557ab1bf",
                "metadata": {},
                "intent_ranking": [
                    {
                        "name": "greet",
                        "confidence": 1
                    }
                ]
            },
            "input_channel": "rest",
            "message_id": "e788384747a749b0ba5ff7cb557ab1bf",
            "metadata": {}
        },
        {
            "event": "user_featurization",
            "timestamp": 1616078983.871351,
            "use_text_for_featurization": false
        },
        {
            "event": "action",
            "timestamp": 1616078983.871364,
            "name": "utter_greet",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "bot",
            "timestamp": 1616078983.871459,
            "metadata": {
                "utter_action": "utter_greet"
            },
            "text": "hi",
            "data": {
                "elements": null,
                "quick_replies": null,
                "buttons": null,
                "attachment": null,
                "image": null,
                "custom": null
            }
        },
        {
            "event": "action",
            "timestamp": 1616078983.872324,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "action",
            "timestamp": 1616078983.872324,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "user",
            "timestamp": 1616078983.888557,
            "text": "/greet",
            "parse_data": {
                "intent": {
                    "name": "greet",
                    "confidence": 1
                },
                "entities": [],
                "text": "/greet",
                "message_id": "d6d1270a9e544e1dbcbbc7e2e41a2bbd",
                "metadata": {},
                "intent_ranking": [
                    {
                        "name": "greet",
                        "confidence": 1
                    }
                ]
            },
            "input_channel": "rest",
            "message_id": "d6d1270a9e544e1dbcbbc7e2e41a2bbd",
            "metadata": {}
        },
        {
            "event": "user_featurization",
            "timestamp": 1616078983.8902452,
            "use_text_for_featurization": false
        },
        {
            "event": "action",
            "timestamp": 1616078983.8902662,
            "name": "utter_greet",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "bot",
            "timestamp": 1616078983.890395,
            "metadata": {
                "utter_action": "utter_greet"
            },
            "text": "hi",
            "data": {
                "elements": null,
                "quick_replies": null,
                "buttons": null,
                "attachment": null,
                "image": null,
                "custom": null
            }
        },
        {
            "event": "action",
            "timestamp": 1616078983.891432,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "action",
            "timestamp": 1616078983.891432,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "user",
            "timestamp": 1616079025.496054,
            "text": "/greet",
            "parse_data": {
                "intent": {
                    "name": "greet",
                    "confidence": 1
                },
                "entities": [],
                "text": "/greet",
                "message_id": "a20924bdc85947d2b982344407472a59",
                "metadata": {},
                "intent_ranking": [
                    {
                        "name": "greet",
                        "confidence": 1
                    }
                ]
            },
            "input_channel": "rest",
            "message_id": "a20924bdc85947d2b982344407472a59",
            "metadata": {}
        },
        {
            "event": "user_featurization",
            "timestamp": 1616079025.497736,
            "use_text_for_featurization": false
        },
        {
            "event": "action",
            "timestamp": 1616079025.497748,
            "name": "utter_greet",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "bot",
            "timestamp": 1616079025.4978318,
            "metadata": {
                "utter_action": "utter_greet"
            },
            "text": "hi",
            "data": {
                "elements": null,
                "quick_replies": null,
                "buttons": null,
                "attachment": null,
                "image": null,
                "custom": null
            }
        },
        {
            "event": "action",
            "timestamp": 1616079025.49875,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "action",
            "timestamp": 1616079025.49875,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "user",
            "timestamp": 1616079025.514944,
            "text": "/greet",
            "parse_data": {
                "intent": {
                    "name": "greet",
                    "confidence": 1
                },
                "entities": [],
                "text": "/greet",
                "message_id": "eab65fe260744fde90c83367a48cba31",
                "metadata": {},
                "intent_ranking": [
                    {
                        "name": "greet",
                        "confidence": 1
                    }
                ]
            },
            "input_channel": "rest",
            "message_id": "eab65fe260744fde90c83367a48cba31",
            "metadata": {}
        },
        {
            "event": "user_featurization",
            "timestamp": 1616079025.517356,
            "use_text_for_featurization": false
        },
        {
            "event": "action",
            "timestamp": 1616079025.517371,
            "name": "utter_greet",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        },
        {
            "event": "bot",
            "timestamp": 1616079025.5174751,
            "metadata": {
                "utter_action": "utter_greet"
            },
            "text": "hi",
            "data": {
                "elements": null,
                "quick_replies": null,
                "buttons": null,
                "attachment": null,
                "image": null,
                "custom": null
            }
        },
        {
            "event": "action",
            "timestamp": 1616079025.5186849,
            "name": "action_listen",
            "policy": "policy_0_RulePolicy",
            "confidence": 1,
            "action_text": null
        }
    ],
    "latest_input_channel": "rest",
    "active_loop": {},
    "latest_action": {
        "action_name": "action_listen"
    },
    "latest_action_name": "action_listen"
}

Command or request that led to error:

rasa run --enable-api

for i in 1 2 3 4; do    curl --request POST \
    --url http://localhost:5005/webhooks/rest/webhook \
    --header 'Content-Type: application/json' \
    --data '{
        "sender": "listen2",
        "message":"/greet"
    }'
done

 curl 'http://localhost:5005/conversations/listen2/tracker'

Content of configuration file (config.yml) (if relevant):

policies:
  - name: RulePolicy

Content of domain file (domain.yml) (if relevant):

version: "2.0"

intents:
  - greet
  - goodbye

responses:
  utter_greet:
  - text: hi

session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true

Content of rules.yml:

version: "2.0"

rules:

- rule: Say goodbye anytime the user says goodbye
  steps:
  - intent: goodbye
  - action: action_restart

- rule: Say goodbye anytime the user says goodbye
  steps:
  - intent: greet
  - action: utter_greet
@indam23 indam23 added type:bug 🐛 Inconsistencies or issues which will cause an issue or problem for users or implementors. area:rasa-oss 🎡 Anything related to the open source Rasa framework labels Mar 18, 2021
@indam23
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indam23 commented Mar 18, 2021

@wochinge

@indam23 indam23 mentioned this issue Mar 22, 2021
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@indam23
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indam23 commented Apr 6, 2021

closed by #8258

@indam23 indam23 closed this as completed Apr 6, 2021
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