Update documentation based on feedback

Author: promptless[bot]

fern/docs/features/web-ui-feedback.mdx

@@ -24,22 +24,29 @@ When providing feedback through the web interface, you'll see two checkbox optio
 
 ## Timeline View Tracking
 
-### View tracking and visibility
+The suggestion timeline displays view tracking information, showing when team members have reviewed your documentation suggestions. This provides transparency into collaboration and engagement patterns.
 
-The suggestion timeline now shows when team members have viewed your documentation suggestions, providing transparency into collaboration and engagement.
+<Info>
+View tracking helps teams coordinate on documentation changes and ensures important updates receive appropriate reviewer attention.
+</Info>
 
-**What you'll see:**
-- Eye icons in the timeline indicate when someone has viewed the suggestion
-- User names are displayed with timestamps showing when they viewed
-- View events are grouped intelligently to reduce timeline clutter
-- Internal Promptless team views are automatically filtered out for privacy
+### What you'll see
 
-**Benefits for your team:**
-- **Enhanced collaboration awareness**: See who has reviewed your documentation changes
-- **Engagement insights**: Track which suggestions are getting team attention  
-- **Better coordination**: Know when teammates have seen recent updates
-- **Transparency**: Clear visibility into the documentation review process
+- **Eye icons**: Indicate when someone has viewed the suggestion
+- **User identification**: Display names with timestamps showing view times  
+- **Intelligent grouping**: View events are consolidated to reduce timeline clutter
+- **Privacy filtering**: Internal Promptless team views are automatically excluded
 
-View tracking helps teams stay coordinated on documentation changes and ensures important updates get the right attention from reviewers and stakeholders.
+### Team collaboration benefits
+
+**Enhanced awareness**: Track who has reviewed your documentation changes
+
+**Engagement insights**: Identify which suggestions are receiving team attention
+
+**Better coordination**: Confirm when teammates have seen recent updates
+
+**Process transparency**: Clear visibility into the documentation review workflow
+
+This feature enables teams to stay aligned on documentation changes and helps ensure critical updates get the attention they need from reviewers and stakeholders.
 
 Need help with the web interface? Contact us at [[email protected]](mailto:[email protected]).