diff --git a/pynitrokey/nk3/admin_app.py b/pynitrokey/nk3/admin_app.py
index 8cc44999..88681a85 100644
--- a/pynitrokey/nk3/admin_app.py
+++ b/pynitrokey/nk3/admin_app.py
@@ -1,4 +1,5 @@
 import enum
+import sys
 from dataclasses import dataclass
 from enum import Enum, IntFlag
 from typing import Optional
@@ -6,6 +7,7 @@
 from fido2 import cbor
 from fido2.ctap import CtapError
 
+from pynitrokey.helpers import local_critical, local_print
 from pynitrokey.nk3.device import Command, Nitrokey3Device
 
 from .device import VERSION_LEN
@@ -178,8 +180,15 @@ def set_config(self, key: str, value: str) -> None:
 
     def factory_reset(self) -> None:
         try:
+            local_print(
+                "Please touch the device to confirm the operation", file=sys.stderr
+            )
             reply = self._call(AdminCommand.FACTORY_RESET, response_len=1)
-            assert reply
+            if reply is None:
+                local_critical(
+                    "Factory reset is not supported by the device", support_hint=False
+                )
+                return
         except OSError as e:
             if e.errno == 5:
                 self.device.logger.debug("ignoring OSError after reboot", exc_info=e)
@@ -189,10 +198,16 @@ def factory_reset(self) -> None:
         FactoryResetStatus.check(reply[0], "Failed to factory reset the device")
 
     def factory_reset_app(self, application: str) -> None:
+        local_print("Please touch the device to confirm the operation", file=sys.stderr)
         reply = self._call(
             AdminCommand.FACTORY_RESET_APP,
             data=application.encode("ascii"),
             response_len=1,
         )
-        assert reply
+        if reply is None:
+            local_critical(
+                "Application Factory reset is not supported by the device",
+                support_hint=False,
+            )
+            return
         FactoryResetStatus.check(reply[0], "Failed to factory reset the device")