Audio files not working in Safari, also downloadable (bad) on Chrome.

[mellydoll]

Hi folks,

I am working as a media manager on a Mukurtu-based project (hosted on Relcaim) and am hopeful the folks here might have a solution to HTML5/MediaElement.js audio clips not playing on Safari (12+) Also, how to disable downloading same on Chrome (74.0.3729.157).

Firefox = neither issue.

Much thanks in advance-- Melissa Dollman

[taylor-steve]

Hi Melissa,

What format is the audio in that does not play on Safari?

As far as downloading, are you talking about the download option after a user clicks the "Access Media" link? If so, there's not much we can do at that point, it's all up to the client's browser.

If you don't need the "Access Media" button, the easiest way to hide it would probably just be via CSS. Something along the lines of:

.field-name-download-atom { display: none; }

I don't think there's an easy way to disable it in the web interface, I'll need to refresh my memory.

[mellydoll]

Dear Steve,

The audio file on the new site is an MP3 because a WAV file or M4V exceeded the 150MB limitation we’ve experienced on Reclaim shared hosting. It’s lossy, but our only option.

And yep, we are talking about the “Access Media” button. I noticed it’s not available on the https://passamaquoddypeople.com

Thanks again — I’ll be out of town tomorrow, but if you need me to test anything I’ll be back on Monday.

Melissa