discord

Configuration

note: Complete backend setup first

Requirements:

• A discord bot
• Administrator permission

Backend Setup

1. Edit src/config.py
   • Change the OWNERS to a list of owners.
     • The only difference between the owners and admins is the owners can shutdown the bot.
   • set ADMIN_ROLE and TICKET_PING_ROLE
     • the admin role has control over the bot in a guild
     • the role that gets pinged for help and misc tickets
   • set LOG_CHANNEL_CATEGORY and LOG_CHANNEL_NAME
     • the category and channel name that logs go to
   • set EMOJIS_MESSAGE
     • A list of three emojis for reacting to a ticket message
     • If you want animated emoji's, put the emoji in the format <:emoji_name:emoji_id>.
   • set EMOJIS
     • A list of three emojis for checking a ticket's type
   • for online transcripts:
     • set TRANSCRIPT_DOMAIN and TRANSCRIPT_PORT
       • the domain and port the flask server will be hosted on

Once the bot is in the server:

Discord Setup

2. Create the following roles:
   • $ADMIN_ROLE
     • the admin role
     • does not need any special permissions
   • $TICKET_PING_ROLE
     • the ticket ping role
     • does not need any special permissions
   • Imaginary Tickets (note the name doesn't change anything)
     • the bot's role
     • needs admin perms
3. Give admins the admin role, people willing to answer questions the ticket ping role, and the bot the Bot role.
4. Create the following categories/channels:
   • $LOG_CHANNEL_CATEGORY
     • $LOG_CHANNEL_NAME

At this point, you can start the bot.

5. Verify the bot is all ready:
   • Type <prefix>check
   • Verify the output says everything is good. If not, make sure you followed all of the previous steps.
6. Go to a designated channel people will react to open a ticket, and type <prefix>ticket
7. Make sure developer mode is enabled on your account, right click the embed, copy the message id, and type <prefix>stm $message_id
8. Try reacting to the embed 🚀

Running <prefix>help and looking at the code for the commands should be more than enough to get you started, and if you have any doubts feel free to dm me or create an issue.