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Overlays not working with SSL even though verify_ssl: false #1838

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slikone27 opened this issue Jan 19, 2024 · 2 comments
Closed

Overlays not working with SSL even though verify_ssl: false #1838

slikone27 opened this issue Jan 19, 2024 · 2 comments
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bug Bug is with Plex Meta Manager status:not-yet-viewed I haven't reviewed the Feature or Bug yet

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@slikone27
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Version Number

1.20.0

What branch are you on?

master

Describe the Bug

I have plex set to required (not preferred) for secure connections so I can no longer connect to HTTP. The cert doesn't match localhost because its generated by plex. The PMM docs say:

verify_ssl - Turn SSL Verification on or off.
Turn SSL Verification on or off.
Note: set to false if your log file shows any errors similar to "SSL: CERTIFICATE_VERIFY_FAILED"

Everything is working except for overlays... looking at the logs I see:

HTTPSConnectionPool(redacted): Max retries exceeded with url: /library/metadata/2/thumb/1704619324?X-Plex-Token=(redacted) (Caused by SSLError(SSLCertVerificationError(1, "[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: IP address mismatch, certificate is not valid for '192.168.0.254'. (_ssl.c:1002)")))

I am guessing its ignoring the verify ssl false setting? I don't care the cert is invalid, it should just write the thumbnail image correct? setting plex to preferred for secure connections and using HTTP doesn't seem like a great solution.

Relevant Collection/Overlay/Playlist Definition

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@slikone27 slikone27 added bug Bug is with Plex Meta Manager status:not-yet-viewed I haven't reviewed the Feature or Bug yet labels Jan 19, 2024
@gareth-c
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gareth-c commented Feb 6, 2024

I'm having this issue. I changed from required to preferred and did not change the error.

Any extra logs be useful? please let me know.

@slikone27
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so there are 2 work around for now... go to plex network settings and change to preferred and not required and use http url or the one I ended up doing:

If you are running tautulli go into the settings and get the long plex server url from it that is https. That one will work and nto have a cert error so you can keep plex set to require ssl.

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Labels
bug Bug is with Plex Meta Manager status:not-yet-viewed I haven't reviewed the Feature or Bug yet
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