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Updated IKEA E2001/E2002 to latest FW and now doesn't respond #23204

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smartroad opened this issue Jun 29, 2024 · 4 comments
Open

Updated IKEA E2001/E2002 to latest FW and now doesn't respond #23204

smartroad opened this issue Jun 29, 2024 · 4 comments
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problem Something isn't working

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@smartroad
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What happened?

I updated my IKEA E2001/E2002 controller over OTA and all seemed to be okay. Now that it has updated, it is no longer responding. It joins fine, but there is nothing when you press a button (action never changes). It also shows the battery as 200%

image

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.38.0

Adapter firmware version

6.10.3.0 build 297

Adapter

SONOFF Universal Zigbee 3.0 USB Dongle Plus ZBDongle E

Setup

Addon Home Assistant

Debug log

No response

@smartroad smartroad added the problem Something isn't working label Jun 29, 2024
@Kevincoenen
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I'm having similar issues with the latest firmware on the IKEA E2001/E2002. The buttons don't seem to work, or only long presses are recognized by the device. Reinserting the batteries in the device seems to fix the issue for a couple of days, but the problem always comes back. I have this issue with all of my IKEA E2001/E2002 devices (three of them). I even migrated from a SONOFF ZBDongle-P to an SLZB-06M adapter, but the problem persists on both of these adapters.

@peternijssen
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Similar comments are reported here also; #22651

@schafran
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schafran commented Jul 3, 2024

Similar for me. Updated the devices to 2.4.11 and the arrow buttons stopped working. On and off buttons still doing fine.

@martintilma
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I'm running: Z2M: 1.39.0 commit: 0326926, HA: 2024.6.4, Firmware: 2.4.11

When the buttons stops working I remove the battery and put them back. Then the buttons start working again. After a day they stop working again.
How can I help debugging / fixing?

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5 participants