macOS Monterey all settings greyed out #15

affrae · 2021-08-13T00:54:37Z

Describe the bug

in macOS Monterey all settings greyed out

To Reproduce
Steps to reproduce the behavior:

Launch app
Choose your camera

Expected behavior
Able to set settings for the camera

Screenshots

Note: camera does show up I have just blacked out the camera image.

Desktop (please complete the following information):

Version: 1.2.1(4) from https://github.com/Itaybre/CameraController/files/6825344/CameraController.zip
Camera: Logitech Brio
macOS: 12.0 Monterey Public Beta 5

Additional context
Hi! I know it is a beta OS but opening here for reference, not expecting an immediate fix :)

Itaybre · 2021-08-20T14:13:09Z

@affrae I would like to see the USB Descriptor for this camera.
Can you share it using this method?

affrae · 2021-08-22T23:22:04Z

@Itaybre Here you go - hope this helps!

USB Bus Probe.txt

Itaybre · 2021-08-24T03:34:00Z

The descriptor seems to be fine, I will be testing this on a VM this weekend and already found a provider for the webcam locally in case the issue is with the camera and not Monterey

affrae · 2021-08-24T03:34:51Z

Wow - thank you!!

enquora · 2021-08-24T05:34:30Z

The descriptor seems to be fine, I will be testing this on a VM this weekend and already found a provider for the webcam locally in case the issue is with the camera and not Monterey

The problem occurs with a Microsoft Lifecam also - it’s Monterey rather than any specific camera. A build which works under Big Sur as expected exhibits described symptoms under Monterey.

I haven’t had time to debug, and won’t likely until the weekend.

tfpbatelaan · 2021-08-25T09:04:32Z

Hey there, this also occurs on Big Sur on my 15-inch mid-2015 Macbook Pro. It doesn't even work with the built-in!

Itaybre · 2021-08-25T13:01:54Z

Hey there, this also occurs on Big Sur on my 15-inch mid-2015 Macbook Pro. It doesn't even work with the built-in!

That's expected behavior with built-in camera, apple doesn't allow low level communication with it

bkboy21 · 2021-08-31T18:50:11Z

hey , im using a mac mini and this webcam :
https://www.amazon.com/dp/B08DXSG5QR/ref=cm_sw_r_apan_glt_fabc_XKFH6SSFZXRYQSP0XB7P?_encoding=UTF8&psc=1

all settings work but pan\zoom\tilt wont work . anything we can do about that ?
thank you for your contribution !!!!

eMeet Nova:

      Product ID: 0x2015
      Vendor ID: 0x328f
      Version: 0.30
      Serial Number: Ucamera001
      Speed: Up to 480 Mb/s
      Manufacturer: SHENZHEN EMEET TECHNOLOGY CO.,LTD.
      Location ID: 0x14200000 / 4
      Current Available (mA): 500
      Current Required (mA): 200
      Extra Operating Current (mA): 0

affrae · 2021-08-31T21:08:36Z

I should point out that LogiTune is not working either, so we may need to be patient here as it could be an underlying Beta issue, or require some rework generally.

apobst83 · 2021-09-02T11:19:24Z

+1 on the greyed out sliders in monterey. I am using a Dell Ultrasharp 4k Webcam.

EDIT: It's an Intel Macbook Pro 13" 2020)

jrykner · 2021-09-13T20:32:10Z

+1 with latest Mac OS12 Beta 6, greyed out sliders, with logitech c922 webcam, it does recognize and preview, on Mac M1 but all options are greyed out

mattiasstahre · 2021-09-22T14:25:44Z

+1 All settings are greyed out. I'm on Beta 7

ghost · 2021-10-05T19:51:29Z

+1 Any updates on this? I'm on beta 12. No worries if you're still figuring this one out.

affrae · 2021-10-25T21:17:17Z

Hi @antomal - I opened this issue for MacOS 12 (Monterey).

May I suggest, to help the maintainer out, that you open a seperate issue and describe what your problem is with macOS 11.6? Screenshots and steps would help.

💜

affrae · 2021-10-25T21:17:59Z

LogiTune with a recent update is now working on my 12.0.1 installation.

Itaybre · 2021-10-25T22:58:50Z

@affrae Didn't know macOS 12 was released to everyone, going to update asap

affrae · 2021-10-25T22:59:58Z

Hey @Itaybre no rush mate - I just wanted to keep this issue for Monterey. Really appreciate your work.

Itaybre · 2021-10-26T04:51:11Z

Found the reason, it seems to be a process that has exclusive access to the camera Interface

002545.279318 CameraController@(null): AppleUSBHostUserClient::openGated: could not open provider IOUSBHostInterface. provider already opened for exclusive access by UVCAssistant

Still no clue how to bypass this

affrae · 2021-10-26T05:32:35Z

I am clean installing Monterey now it is out officially - I will see if I can find out more about this process later.

Itaybre · 2021-10-26T13:58:13Z

@affrae found a workaround, seems like I don't really need to open the interface.

Just remove

interface.pointee.pointee.USBInterfaceOpen(interface) == kIOReturnSuccess

in the file UVCControl.swift, lines 46 and 69

I will need some testing to see if this isn't needed either on Big Sur before uploading the change

affrae · 2021-10-26T19:20:14Z

Nice work, man - I am sure the community appreciates it!

iAamir1 · 2021-10-27T21:19:37Z

@Itaybre @affrae - Hi - I am new to gitihub and was interested in downloading this program for my new M1 Max MacBook Pro that is having serious flickering issues with the inbuilt camera across all programs. I found out that its something to do with 50Hz + 60Hz and associated lighting so need to change the setting to make it work. I am here in the UK. I downloaded V1.3 on Monterey but everything is greyed out so I can't change the options. Is this something you are working on? Appreciate all your hard work guys!

affrae · 2021-10-27T21:21:23Z

Hi @iAamir1 I am just another user like you I can't help here. I have to defer to @Itaybre - but as you see from the above comment they is testing something now, so hang in there for bit.

EDIT: I just noticed that you are talking about the inbuilt camera - you will need to talk to Apple about that as developers do not get access to change its settings.

Also - just FYI GitHub is a code hosting service, we don't provide support for code or applications hosted on our service 💜

Itaybre · 2021-10-27T21:21:45Z

@iAamir1 Unfortunately apple doesn't allow developer to control the inbuilt camera, this apps only works with external usb cameras

This might have changed on Monterey, but I haven't seen any different behavior

iAamir1 · 2021-10-27T21:23:58Z

@affrae @Itaybre Thanks for coming back to me so quick. So there is no way round this ? As in now way for me to change the in built camera to 50Hz or decrease framerate?

affrae · 2021-10-27T21:25:08Z

@affrae @Itaybre Thanks for coming back to me so quick. So there is no way round this ? As in now way for me to change the in built camera to 50Hz or decrease framerate?

The only folk that may be able to help you are Apple

Itaybre · 2021-10-31T21:49:51Z

Fix merged, working on another fix and will upload a new build

affrae · 2021-10-31T21:55:26Z

Thank you, sir! Without me pitching the feature, you should look into sponsorship 😈

olsw · 2021-11-01T11:13:04Z

Latest build failed so can't get this version, could you take a look please

affrae · 2021-11-01T19:54:20Z

Confirmed 1.3.1 Release binary working for me on Monterey.

Itaybre · 2021-11-01T19:57:23Z

@olsw you can download build 1.3.1 from the release now

Thank you, sir! Without me pitching the feature, you should look into sponsorship 😈

Unfortunately Github Sponsors is not available on my country and I did setup a Ko-fi site, but still haven't been able to give it some love.
I may add the sponsor link once I finish v2.0 with menu bar configuration

affrae · 2021-11-01T20:18:44Z

Unfortunately Github Sponsors is not available on my country

Oh man I forgot about that, sorry.

4ndv · 2022-01-03T17:34:04Z

Sadly, but for me it's still the same. Tested on 12.0.1, then updated to 12.1 but all the settings is still greyed out :(

affrae · 2022-01-03T22:58:00Z

@4ndv what camera?

bobbynj81 · 2022-01-10T19:30:25Z

@affrae Everything is grayed out for me as well on Mac Monterey, M1 Mini with a Logitech Brio.

affrae · 2022-01-10T20:34:47Z

Hi folks I'm just another user like y'all. I opened the issue here and since then the issue has been resolved for me. I can't help much here.

@Itaybre do you want folks posting on this issue, or keep this closed off and get folks to open a new one?

rinogo · 2023-03-30T18:44:59Z

Same issue, this time with an "HD Webcam eMeet C980 Pro".

vogithub1 · 2024-02-29T23:15:38Z

Same issue - Macbook Air 13 2015 FaceTime HD Camera Monterey 12 3 1

affrae added the bug Something isn't working label Aug 13, 2021

affrae assigned Itaybre Aug 13, 2021

Itaybre added the Monterey label Aug 24, 2021

Itaybre mentioned this issue Oct 31, 2021

Apply fix for macOS Monterey #26

Merged

Itaybre closed this as completed Oct 31, 2021

macOS Monterey all settings greyed out #15

macOS Monterey all settings greyed out #15

Comments

affrae commented Aug 13, 2021

Itaybre commented Aug 20, 2021

affrae commented Aug 22, 2021

Itaybre commented Aug 24, 2021

affrae commented Aug 24, 2021

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