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2FA - Unable to login to account with 2FA enabled #54718

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2 of 8 tasks
IuliiaHerets opened this issue Jan 1, 2025 · 6 comments
Closed
2 of 8 tasks

2FA - Unable to login to account with 2FA enabled #54718

IuliiaHerets opened this issue Jan 1, 2025 · 6 comments
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Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API DeployBlockerCash This issue or pull request should block deployment Engineering Hourly KSv2

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@IuliiaHerets
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Version Number: v9.0.80-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5393965
Issue reported by: Applause Internal Team
Device used: Windows 11/ Chrome, Android 13/ Chrome
App Component: User Settings

Action Performed:

  1. Sign in to staging.new.expensify.com
  2. Navigate to Account settings > Security > Two factor authentication
  3. Setup 2FA for the account
  4. Log out of the account
  5. Sign in to the same account
  6. Enter magic code and enter

Expected Result:

Login prompts to enter a 2FA code

Actual Result:

Login loads infinitely without signing in to 2FA enabled account

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6704769_1735729300043.bandicam_2025-01-01_13-46-44-541.mp4

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@IuliiaHerets IuliiaHerets added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Jan 1, 2025
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melvin-bot bot commented Jan 1, 2025

Triggered auto assignment to @iwiznia (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Jan 1, 2025

💬 A slack conversation has been started in #expensify-open-source

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melvin-bot bot commented Jan 1, 2025

Triggered auto assignment to @anmurali (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Jan 1, 2025
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github-actions bot commented Jan 1, 2025

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@anmurali
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anmurali commented Jan 2, 2025

I cannot reproduce

Screen.Recording.2025-01-02.at.11.36.08.AM.mov

@cead22
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cead22 commented Jan 2, 2025

Me neither. Even on an new a account with newly-setup 2fa like in the video of the original post, so closing.

@cead22 cead22 closed this as completed Jan 2, 2025
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Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API DeployBlockerCash This issue or pull request should block deployment Engineering Hourly KSv2
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