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Concierge-"Something went wrong" page appears when opening tasks in Concierge chat #54695

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mitarachim opened this issue Jan 1, 2025 · 6 comments
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Bug Something is broken. Auto assigns a BugZero manager. DeployBlockerCash This issue or pull request should block deployment Engineering Reviewing Has a PR in review Weekly KSv2

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@mitarachim
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Version Number: 9.0.80-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/cases/view/2950407
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: iPhone 15 iOS 18.1.1 Safari
App Component: Other

Action Performed:

  1. Navigate to staging.new.expensify and sign in as a gmail account
  2. Open Settings/ Troubleshoot and clear cache (not always necessary for reproduction)
  3. Navigate to Inbox and tap on Concierge chat
  4. Tap on tasks "Take a 2-minute tour" and/or "Track an expense" to open task details page

Expected Result:

Task details page is displayed

Actual Result:

"Uh-oh, something went wrong!" error page opens when tapping on the tasks in Concierge chat. User needs to refresh the page 1-2 times for the task page to open

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6704694_1735687928669!Concierge_Console.txt

Bug6704694_1735686884264.ScreenRecording_12-31-2024_15-10-54_1.mp4

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@mitarachim mitarachim added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jan 1, 2025
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melvin-bot bot commented Jan 1, 2025

Triggered auto assignment to @MitchExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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melvin-bot bot commented Jan 1, 2025

Triggered auto assignment to @marcaaron (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Jan 1, 2025

💬 A slack conversation has been started in #expensify-open-source

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Jan 1, 2025
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github-actions bot commented Jan 1, 2025

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@NJ-2020
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NJ-2020 commented Jan 1, 2025

Offending PR: #53902

Same root cause as this comment #54693 (comment)

@MitchExpensify
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Shall we solve this over in #54693 (comment) and close this @marcaaron ?

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