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This is not a valid loan or the data returned is invalid. Please contact our support service for more information notification #36

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9only9 opened this issue Dec 15, 2018 · 4 comments

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@9only9
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9only9 commented Dec 15, 2018

I made this loan request - https://kovan.etherscan.io/address/0xB1E36eDcc26251266A46bAeb832212A47F297A22

It appeared to go through fine and after clicking on a green notification box in the bottom right the following notification appeared.

screenshot

when i go to loans section i see this

screenshot 1

2nd attempt it worked fine

cheers

@9only9 9only9 changed the title Not valid loan or data or data returned is invalid notification This is not a valid loan or the data returned is invalid. Please contact our support service for more information notification Dec 15, 2018
@sirsoth
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sirsoth commented Dec 15, 2018

Its possible as also devs are testing at some specific moments there are shortage of service, in that moment its possible this happen, if you achieve to replicate this problem let us know to check that

@9only9
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9only9 commented Dec 16, 2018

This loan I made https://kovan.etherscan.io/address/0x8F8a3e72A990bAd8D1716baA05Dd1B116f8e8c4d went through fine with all the normal notifications but it shows up in my "My borrowed Loans" the same as the above mentioned

screenshot 3

@The-3D
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The-3D commented Dec 16, 2018

this might indicate a shortage in the oraclize service. Unfortunately the oraclize service in testnet has some unpredictable behavior that thankfully does not appear in production. We will reset the oraclize service and verify if that is the source of the problem.

@The-3D
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The-3D commented Dec 30, 2018

we replaced our development oraclize bridge in the current baiji testnet with the official kovan oraclize that is working as expected. closing this

@The-3D The-3D closed this as completed Dec 30, 2018
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