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404 not found when uploading files #981

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bradfordcondon opened this issue Aug 7, 2019 · 4 comments · May be fixed by DivSeek-Canada/docker-tripal#3
Closed

404 not found when uploading files #981

bradfordcondon opened this issue Aug 7, 2019 · 4 comments · May be fixed by DivSeek-Canada/docker-tripal#3
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Community - Question User questions, troubleshooting, debugging.

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@bradfordcondon
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bradfordcondon commented Aug 7, 2019 •
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BUG/ERROR report

System information

  • Tripal Version: 7.x-3. latest
  • Drupal Version: 7.64
  • PostgreSQL Version: 9.5.14
  • PHP Version: 7.1

Issue description

I'm struggling with a error with all file uploads handled by the tripal importer class.
the upload dialog simply returns Not Found, with two urls in the network tab giving a 404:

GET https://mysiteroot.com/tripal/upload/0-tripal_importer/amel_cds.fasta/check/?module=tripal&chunk_size=2048000&file_size=8791

PUT  https://mysiteroot.com/tripal/upload/0-tripal_importer/amel_cds.fasta/save/0

the files are not added to my site/default/files.... I tested Drupal's standard file field attached to analysis and i can upload files with that OK, so i dont think its a file system permission issue (although i ran the Drupal file permission drush helper to try and rule that out).
@bradfordcondon bradfordcondon added the Community - Question User questions, troubleshooting, debugging. label Aug 7, 2019
@spficklin
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Does your admin/config/media/file-system page look like this:

image

@bradfordcondon
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yes, it did originally. I was following some suggestions and changed the temp directory to a new temp deirectory, tmp2 , but this didn't work. I also have private files pointed at /var/www/private

@spficklin
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@bradfordcondon that GET and PUT URLs look okay to me. I just checked that I'm seeing the same thing on a test upload. Did you check the Apache log file to see if there are any messages there?

@bradfordcondon bradfordcondon mentioned this issue Aug 23, 2019
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@bradfordcondon
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this is a known issue with how the docker Tripal stack hosts the site at somewhere.com/tripal. hopefully i'll resolve there eventually but not a Tripal issue so closing.

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update from master galaxy-genome-annotation/docker-tripal
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@spficklin @bradfordcondon