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Unable to installl dependencies, but Sound Switch would stil install. Crash at start #74

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pricelessbrewing opened this issue Mar 9, 2016 · 3 comments
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Comp-Installer Issues related to the installer Invalid-CannotReproduce Issues which could not be reproduced

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@pricelessbrewing
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So when I tried to install, there was an error with a requisite microsoft package. Not sure which one the issue was with, as I should have both installed already. Soundswitch installer said to reboot and try again, so I did. Installer skipped checking the dependencies, and installed soundswitch. Soundswitch crashes on start. Uninstalled all 3. Tried to reinstall the dependencies, and vc_redist_2016_14.0.23026 is giving an error of 0x80240017.

Are there any old versions that are build using 2012 vc? Otherwise I'll be looking for another application to do this.

Problem signature:
Problem Event Name: APPCRASH
Application Name: SoundSwitch.exe
Application Version: 3.9.5.24632
Application Timestamp: 56cb5641
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e211da1
Exception Code: e0434352
Exception Offset: 000000000000a88d

@Belphemur
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The installer should have downloaded the right version of the VC_Redist.
You need the 2015 for your architecture.

@pricelessbrewing
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I know, I downloaded them manually but it looks like vc 2015 doesn't want to install. Might be because I never updated my W7 updates, looks like 2015 requires SP1.

Just wanted you to know about it, so you can check and fix any issues with the installer.

@Belphemur Belphemur added Bug Issues which are bug reports Comp-Installer Issues related to the installer Invalid-CannotReproduce Issues which could not be reproduced and removed Bug Issues which are bug reports labels Mar 9, 2016
@Belphemur
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This problem is clearly linked to your setup, not to the program.

And yes, from VC 2015, the minimum version is Windows 7 SP1. The only thing I can do is make the installer check for Windows 7 SP1.

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Labels
Comp-Installer Issues related to the installer Invalid-CannotReproduce Issues which could not be reproduced
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