diff --git a/src/azure-cli/azure/cli/command_modules/feedback/custom.py b/src/azure-cli/azure/cli/command_modules/feedback/custom.py
index 7a2bc0baed1..173f8885234 100644
--- a/src/azure-cli/azure/cli/command_modules/feedback/custom.py
+++ b/src/azure-cli/azure/cli/command_modules/feedback/custom.py
@@ -92,7 +92,6 @@
 ```
 {platform}
 {python_info}
-{shell}
 
 {cli_version}
 ```
@@ -484,18 +483,6 @@ def __str__(self):
 
 
 def _build_issue_info_tup(command_log_file=None):
-    def _get_parent_proc_name():
-        import psutil
-        parent = psutil.Process(os.getpid()).parent()
-        if parent:
-            #  powershell.exe launches cmd.exe to launch the cli.
-            grandparent = parent.parent()
-            if grandparent and grandparent.name().lower().startswith("powershell"):
-                return grandparent.name()
-            # if powershell is not the grandparent, simply return the parent's name.
-            return parent.name()
-        return None
-
     format_dict = {"command_name": "", "errors_string": "",
                    "executed_command": ""}
 
@@ -526,7 +513,6 @@ def _get_parent_proc_name():
     format_dict["cli_version"] = _get_az_version_summary()
     format_dict["python_info"] = "Python {}".format(platform.python_version())
     format_dict["platform"] = "{}".format(platform.platform())
-    format_dict["shell"] = "Shell: {}".format(_get_parent_proc_name())
     format_dict["auto_gen_comment"] = _AUTO_GEN_COMMENT
 
     pretty_url_name = _get_extension_repo_url(ext_name) if is_ext else _CLI_ISSUES_URL
diff --git a/src/azure-cli/requirements.py3.Darwin.txt b/src/azure-cli/requirements.py3.Darwin.txt
index a0698d67f29..845f94313cc 100644
--- a/src/azure-cli/requirements.py3.Darwin.txt
+++ b/src/azure-cli/requirements.py3.Darwin.txt
@@ -108,7 +108,6 @@ oauthlib==3.0.1
 paramiko==2.6.0
 pbr==5.3.1
 portalocker==1.4.0
-psutil==5.6.3
 pycparser==2.19
 Pygments==2.4.2
 PyJWT==1.7.1
diff --git a/src/azure-cli/requirements.py3.Linux.txt b/src/azure-cli/requirements.py3.Linux.txt
index a0698d67f29..845f94313cc 100644
--- a/src/azure-cli/requirements.py3.Linux.txt
+++ b/src/azure-cli/requirements.py3.Linux.txt
@@ -108,7 +108,6 @@ oauthlib==3.0.1
 paramiko==2.6.0
 pbr==5.3.1
 portalocker==1.4.0
-psutil==5.6.3
 pycparser==2.19
 Pygments==2.4.2
 PyJWT==1.7.1
diff --git a/src/azure-cli/requirements.py3.windows.txt b/src/azure-cli/requirements.py3.windows.txt
index 8c87eedcbcf..824b5ef5a40 100644
--- a/src/azure-cli/requirements.py3.windows.txt
+++ b/src/azure-cli/requirements.py3.windows.txt
@@ -105,7 +105,6 @@ oauthlib==3.0.1
 paramiko==2.6.0
 pbr==5.3.1
 portalocker==1.2.1
-psutil==5.6.3
 pycparser==2.19
 Pygments==2.4.2
 PyJWT==1.7.1
diff --git a/src/azure-cli/setup.py b/src/azure-cli/setup.py
index f59628a1593..db2cdd0a2cb 100644
--- a/src/azure-cli/setup.py
+++ b/src/azure-cli/setup.py
@@ -137,7 +137,6 @@
     'pyOpenSSL>=17.1.0',
     'pytz==2019.1',
     'pyyaml~=5.1',
-    'psutil~=5.6',
     'requests~=2.22',
     'scp~=0.13.2',
     'six~=1.12',