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Store: Localize currency symbols #1547

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akirk opened this issue Dec 14, 2015 · 9 comments
Closed

Store: Localize currency symbols #1547

akirk opened this issue Dec 14, 2015 · 9 comments
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[Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] WPCOM Store & Purchases All things billing on WordPress.com. This includes the backend store, plans, and billing management. [Feature] Plans & Upgrades All of the plans on WordPress.com and flow for upgrading plans. [Feature] Purchase Management Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc. i18n Simple Payments [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it

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@akirk
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akirk commented Dec 14, 2015

Currently prices for domains and other products are displayed with a currency symbol, such as $ or €:

de-euro en-dollar

In some countries, though, the $ sign is used for the local currency, for example for peso in Argentina. So displaying something like
es-dollar
can be confusing.

Therefore:

  • In each country, show prices in the local currency (if available) using the usual sign for that country.
  • Show every other currency than the local one using the ISO 4217 code.

en-eur es-usd

What might make the implementation of the fix trickier, is that for the displayed currency there is also a geographic component (for example with English display language but location in Europe, the Euro sign is being displayed).

@akirk akirk added i18n [Feature] Purchase Management Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc. labels Dec 14, 2015
@fabianapsimoes fabianapsimoes added [Feature] Plans & Upgrades All of the plans on WordPress.com and flow for upgrading plans. [Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] WPCOM Store & Purchases All things billing on WordPress.com. This includes the backend store, plans, and billing management. labels Feb 25, 2016
@fabianapsimoes fabianapsimoes added [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it and removed [Type] Task labels Mar 15, 2016
@lamosty
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lamosty commented Jul 11, 2016

If I'm not mistaken, #6046 solves a part of this.

@rantoncuadrado
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@lamosty not sure. As this is already using $ instead of USD and there are lots of countries using $ as their currency symbol from Liberia Dollar to Mexican Peso (Argentina, Chile...)

More info here: http://www.xe.com/symbols.php

@rantoncuadrado
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Again, another example today with user cititsolutions reporting this should be clarified :)

@mhsdef mhsdef self-assigned this Apr 4, 2017
@rachelmcr
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This came up in another support conversation, where a user in Brazil thought the displayed price was in BRL instead of USD. (Internal ref: 197408-h) Additional clarification about the $ sign referring to USD would help in these cases.

@iamtakashi
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I'm glad this has already been looked into. We'll have more confused users with Simple Payments that has just launched.

@iamtakashi
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I've just realised how old this issue is, and I wonder if it helps to tackle this issue bit by bit - making $ symbol always explicit including for US Dollar, that alone will go a long way.

@simison
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simison commented Nov 9, 2018

I merged a fix that helps a bit with some $ currencies #28380

Instead of "$" we now show "S$" for Singapore dollar etc:

Singapore dollar SGD → S$
Barbadian dollar BBD → Bds$
Brunei dollar BND → B$
Fijian dollar FJD → FJ$
Guyanese dollar GYD → G$
Liberian dollar LRD → L$
Namibian dollar NAD → N$
Solomon Islands dollar SBD → S$
Tuvaluan dollar TVD → $T

This helps especially with Simple Payments which could have multiple payment buttons in different currencies on one page.

@davipontesblog
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Moved to Checkout Redesign for triaging.

@michaeldcain
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At some point, the /shopping-cart/ endpoint started returning an indicator for non-US currencies that use the $. This should be fixed in Checkout. Closing.

Screen Shot 2020-07-19 at 10 25 39 AM

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Labels
[Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] WPCOM Store & Purchases All things billing on WordPress.com. This includes the backend store, plans, and billing management. [Feature] Plans & Upgrades All of the plans on WordPress.com and flow for upgrading plans. [Feature] Purchase Management Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc. i18n Simple Payments [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it
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