| Criteria | Rating 😥 1-2 😐 2-3 😊 4-5 | Trend (↑ → ↓) | Action | Notes |
|---|---|---|---|---|
| 1. Service Availability | ||||
| 2. User Goals and SLIs | ||||
| 3. Understanding users and behavior | ||||
| 4. SLIs/SLOs | ||||
| 5. Service Health | ||||
| 6. SLIs | ||||
| 7. Error Budget and similar mechanisms | ||||
| 8. Alerting | ||||
| 9. Toil and fixing problems | ||||
Date: ............... Team name / area: .................... Facilitator initials: .......... (Version 2021-01-27)
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