Stuck at "Please select a device". FAQ says use "Refresh devices" option. There is no option for that.

[altjx]

Using the latest version of macOS and I'm just simply stuck at this screen:

The FAQ in the README says "A: Use the "Refresh Device List" option."

Where? I don't see this option anywhere. It doesn't even seem like there's a menu for it. When clicking the application and going to the top toolbar, it's not even showing the application. Just the browser's menu.

[1kc]

Its in the menu bar?

[mannyheffley68]

I am having this same problem, I have a Razer Viper and the Razer Ornata V2.
Only that window shows up, no menus or anything, even on the top of the screen.

[1kc]

I suggest trying an older version. Let me know if that fixes the problem, something might be broken.

[oliver-leung]

I'm getting the same error as far back as v0.3.7. I'm on Big Sur 11.4, if that helps.

[1kc]

I suspect it’s not yet supported. You could have a play around with adding support if you are familiar with development?

[miyuljoe]

Guys please look at taskbar at top right of your mac . Should have this icon .

Im using macbook pro m1 big sur 11.4 btw .

[miyuljoe]

[altjx]

Thanks @miyuljoe. I've actually switched devices since then, but just as some feedback -- I think this should be a little more clear in the message presented to the user. "Please do something" without any guidance can be a little confusing.

[bottydim]

Same issue
Razer Kraken 7.1
Mac Big Sur 11.5.2
Razer OS v0.4.8

Thanks to the thread I found the refresh device list. However, after pressing the button, I still don't have my headphones show up.
I plugged them in and out. Still the same. I restarted the app and the computer, still the same.
Could it be that my Razer Kraken 7.1 are connected using an aux cable?

[christine-phunt]

Same issue!
Razer Kraken Kitty Bluetooth
Mac Big Sur 11.3.3
Razer OS v0.4.8

Refreshing device list still does not work for me. Thank you! I connected and diconnected my bluetooth device repeatedly. Still the same. I restarted the app and the computer, still the same not working.

[ebasanez]

Same to me:
Razer Naga 2014 Left handed edition
Razer MacOS v0.4.10
MacOS Ventura 13.2.1

[eZharikov]

same issue

Mac Os Sonoma 14.7
Razer DeathAdder Essential wired