From be71723546a8f33dcbb4be9b6c72fc3aab86d0f4 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 15:12:33 -0700
Subject: [PATCH 01/16] Update Welcome to say 5 to 10 days

changelog: User-facing Improvements, Identity Verification by mail, Update timeframe to say 5 to 10 days
---
 config/locales/doc_auth/en.yml | 2 +-
 config/locales/doc_auth/es.yml | 2 +-
 config/locales/doc_auth/fr.yml | 4 ++--
 3 files changed, 4 insertions(+), 4 deletions(-)

diff --git a/config/locales/doc_auth/en.yml b/config/locales/doc_auth/en.yml
index 896682efd6b..cf9d75fc8af 100644
--- a/config/locales/doc_auth/en.yml
+++ b/config/locales/doc_auth/en.yml
@@ -223,7 +223,7 @@ en:
         - '<strong>Verify by phone</strong>: We’ll call or text your phone
           number. This takes a few minutes.'
         - '<strong>Verify by mail</strong>: We’ll mail a letter to your home
-          address. This takes about 3 to 7 business days.'
+          address. This takes <strong>5 to 10 days</strong>.'
       welcome: 'You will need your:'
     tips:
       document_capture_header_text: 'For best results:'
diff --git a/config/locales/doc_auth/es.yml b/config/locales/doc_auth/es.yml
index c72483ac0ea..28014eb7941 100644
--- a/config/locales/doc_auth/es.yml
+++ b/config/locales/doc_auth/es.yml
@@ -257,7 +257,7 @@ es:
         - '<strong>Verificar por teléfono</strong>: Le llamaremos o enviaremos
           un mensaje de texto a su número de teléfono. Esto lleva unos minutos'
         - '<strong>Verificar por correo</strong>: Le enviaremos una carta a su
-          domicilio. Esto tarda entre 3 y 7 días laborables.'
+          domicilio. Esto tarda entre <strong>5 y 10 días<strong>.'
       welcome: 'Necesitará su:'
     tips:
       document_capture_header_text: 'Para obtener los mejores resultados:'
diff --git a/config/locales/doc_auth/fr.yml b/config/locales/doc_auth/fr.yml
index bbc982b19ea..4d862eae004 100644
--- a/config/locales/doc_auth/fr.yml
+++ b/config/locales/doc_auth/fr.yml
@@ -266,8 +266,8 @@ fr:
           enverrons un SMS à votre numéro de téléphone. Cela prend quelques
           minutes.'
         - '<strong>Vérification par courrier</strong> : Nous vous enverrons une
-          lettre à votre adresse personnelle. Cela prend de 3 à 7 jours
-          ouvrables.'
+          lettre à votre adresse personnelle. Cela prend de <strong>5 à 10
+          jours</strong>.'
       welcome: 'Vous aurez besoin de votre:'
     tips:
       document_capture_header_text: 'Pour obtenir les meilleurs résultats:'

From ea485069d9e5d79b26b698cb2b82f526cdf0fe2a Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 15:27:44 -0700
Subject: [PATCH 02/16] Update PhoneErrors to say 5 to 10 days

---
 config/locales/idv/en.yml | 2 +-
 config/locales/idv/es.yml | 3 +--
 config/locales/idv/fr.yml | 3 +--
 3 files changed, 3 insertions(+), 5 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 2d0af4d1d7c..45026c858e8 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -103,7 +103,7 @@ en:
             button: Verify by mail
           heading: 'We couldn’t verify your identity by phone'
           option_try_again_later_html: 'Cancel and start over again after <b>%{time_left}</b>'
-          option_verify_by_mail_html: 'Verify by mail, which typically takes <b>3-7 business days</b>'
+          option_verify_by_mail_html: 'Verify by mail, which takes <b>5 to 10 days</b>'
           options_header: 'You can:'
         timeout: Our request to verify your information timed out. Please try again.
         warning:
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 7dfebd40c00..75e0c8076de 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -109,8 +109,7 @@ es:
             button: Verificar por correo
           heading: No pudimos asociarlo a este número
           option_try_again_later_html: 'Cancelar y empezar de nuevo transcurridas <b>%{time_left}</b>'
-          option_verify_by_mail_html: 'Verificar por correo, lo que suele demorar de <b>3
-            a 7 días hábiles</b>'
+          option_verify_by_mail_html: 'Verificar por correo, lo cual tarda entre <b>5 y 10 días</b>'
           options_header: 'Puede:'
         timeout: Nuestra solicitud para verificar tu información ha caducado. Vuelve a
           intentarlo.
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index cdb49352b88..f3d8c03aa9c 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -114,8 +114,7 @@ fr:
             button: Vérifier par courrier
           heading: Nous n’avons pas pu vérifier votre identité par téléphone
           option_try_again_later_html: 'Annuler et recommencer après <b>%{time_left}</b>'
-          option_verify_by_mail_html: Vérifier par courrier, ce qui prend généralement de
-            <b>trois à sept jours ouvrables</b>.
+          option_verify_by_mail_html: Vérifier par courrier, ce qui prend <b>5 à 10 jours</b>.
           options_header: 'Vous Pouvez :'
         timeout: Notre demande de vérification de vos renseignements a expiré. Veuillez
           réessayer.

From 3176a6c59931c28dad733686f41c33949e2cf752 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 15:34:33 -0700
Subject: [PATCH 03/16] Update RequestLetter to say 5 to 10 days

---
 config/locales/idv/en.yml | 2 +-
 config/locales/idv/es.yml | 5 ++---
 config/locales/idv/fr.yml | 6 +++---
 3 files changed, 6 insertions(+), 7 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 45026c858e8..537bb968764 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -233,7 +233,7 @@ en:
           still use the one-time code from either letter.
         resend_timeframe: Letters typically take 3 to 7 business days to arrive.
         timeframe_html: Letters are sent the next business day via USPS First Class Mail
-          and <strong>typically take 3 to 7 business days to arrive</strong>.
+          and arrive in <strong>5 to 10 days</strong>.
       gpo_reminder:
         body_html: You requested a letter to verify your identity on
           <strong>%{date_letter_was_sent}</strong>. You’ll need to enter the
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 75e0c8076de..257de80c72d 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -239,9 +239,8 @@ es:
           limitado. Puedes seguir utilizando el código de una sola vez de
           cualquiera de las dos cartas.
         resend_timeframe: Las cartas suelen tardar entre 3 y 7 días hábiles en llegar.
-        timeframe_html: Las cartas se envían al día siguiente por First Class Mail de
-          USPS y <strong>suelen tardar entre 3 y 7 días hábiles en
-          llegar</strong>.
+        timeframe_html: Las cartas se envían al siguiente día hábil por USPS First Class
+          Mail y tardan entre <strong>5 y 10 días</strong> en llegar.
       gpo_reminder:
         body_html: El <strong>%{date_letter_was_sent}</strong> solicitaste una carta
           para verificar tu identidad. Deberás ingresar el código que contiene
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index f3d8c03aa9c..84fb045dbc1 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -255,9 +255,9 @@ fr:
           de l’une ou l’autre lettre.
         resend_timeframe: Les lettres mettent généralement entre trois et sept jours
           ouvrables pour arriver.
-        timeframe_html: Les lettres sont envoyées les jours ouvrables par courriel de
-          première classe de USPS et <strong>prennent généralement entre trois à
-          sept jours ouvrables pour être reçues</strong>.
+        timeframe_html: Les lettres sont envoyées le jour ouvrable suivant par le
+          courrier de première classe d’USPS et arrivent dans un délai de
+          <strong>5 à 10 jours</strong>.
       gpo_reminder:
         body_html: Vous avez demandé une lettre pour vérifier votre identité le
           <strong>%{date_letter_was_sent}</strong>. Vous devrez saisir le code

From b6e315f7c4b581156be060a6b5ec25ff72344f8a Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 15:43:20 -0700
Subject: [PATCH 04/16] Update LetterEnqueued to say 5 to 10 days

---
 config/locales/idv/en.yml | 7 +++----
 config/locales/idv/es.yml | 8 ++++----
 config/locales/idv/fr.yml | 9 ++++-----
 3 files changed, 11 insertions(+), 13 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 537bb968764..2ba226b820f 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -210,10 +210,9 @@ en:
         verified information, please %{link_html}.
       activated_link: contact us
       clear_and_start_over: Clear my information and start over
-      come_back_later_html: <p>Letters typically take <strong>3 to 7 business
-        days</strong> to arrive through USPS First Class Mail.</p> <p>Once your
-        letter arrives, sign in to %{app_name}, and enter your one-time code
-        when prompted.</p>
+      come_back_later_html: <p>Letters take <strong>5 to 10 days</strong> to arrive
+        via USPS First Class Mail.</p> <p>Once your letter arrives, sign in to
+        %{app_name}, and enter your one-time code when prompted.</p>
       come_back_later_no_sp_html: You can return to your <strong>%{app_name} account</strong> for now.
       come_back_later_password_html: <strong>Don’t forget your password.</strong><br
         /> If you reset your password, the one-time code in your letter will no
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 257de80c72d..5deaca64a86 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -216,10 +216,10 @@ es:
         información verificada, por favor, %{link_html}.
       activated_link: Contáctenos
       clear_and_start_over: Borrar mi información y empezar de nuevo
-      come_back_later_html: <p>Las cartas suelen tardar de <strong>3 a 7 días
-        hábiles</strong> en llegar a través de USPS First Class Mail.</p> <p>Una
-        vez que reciba la carta, inicie sesión en %{app_name} e introduzca el
-        código único cuando se le solicite.</p>
+      come_back_later_html: <p>Las cartas tardan entre <strong>5 y 10 días</strong> en
+        llegar por USPS First Class Mail.</p> <p>Una vez que reciba la carta,
+        inicie sesión en %{app_name} e introduzca el código único cuando se le
+        solicite.</p>
       come_back_later_no_sp_html: Ahora puedes volver a tu <strong>cuenta de %{app_name}</strong>.
       come_back_later_password_html: <strong>No olvide su contraseña.</strong><br />
         Si restablece su contraseña, el código único de su carta ya no
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index 84fb045dbc1..8d86ebfbb9b 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -227,11 +227,10 @@ fr:
         information vérifiée, veuillez %{link_html}.
       activated_link: communiquer avec nous
       clear_and_start_over: Supprimer mes données et recommencer
-      come_back_later_html: <p>Les lettres prennent généralement <strong>trois à sept
-        jours ouvrables</strong> pour arriver par le biais du courriel de
-        première classe de l’USPS.</p><p>Une fois votre lettre arrivée,
-        connectez-vous à %{app_name} et entrez votre code à usage unique lorsque
-        vous y êtes invité.</p>
+      come_back_later_html: <p>Les lettres mettent <strong>5 à 10 jours</strong> pour
+        arriver par le courrier de première classe d’USPS.</p><p>Une fois votre
+        lettre arrivée, connectez-vous à %{app_name} et entrez votre code à
+        usage unique lorsque vous y êtes invité.</p>
       come_back_later_no_sp_html: Vous pouvez revenir à votre <strong>compte
         %{app_name}</strong> pour le moment.
       come_back_later_password_html: <strong>N’oubliez pas votre mot de

From d26fac5ffeb8358a83bcaf3ef9471302d9eb8328 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 15:50:36 -0700
Subject: [PATCH 05/16] Update EnterCode to say up to 10 days

---
 config/locales/idv/en.yml | 4 ++--
 config/locales/idv/es.yml | 4 ++--
 config/locales/idv/fr.yml | 6 +++---
 3 files changed, 7 insertions(+), 7 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 2ba226b820f..38cd6fae23b 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -193,8 +193,8 @@ en:
         title: Confirm your account
       intro_html: '<p>If you have received your letter, please enter your one-time
         code below. </p><p>If your letter hasn’t arrived yet, please be patient
-        as <strong>letters typically take 3 to 7 business days to
-        arrive</strong>. Thank you for your patience.</p>'
+        as letters take up to <strong>10 days</strong> to arrive. Thank you for
+        your patience.</p>'
       return_to_profile: Return to your profile
       title: Welcome back
       wrong_address: Not the right address?
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 5deaca64a86..87aa35955cf 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -199,8 +199,8 @@ es:
         title: Confirme su cuenta
       intro_html: '<p>Si ha recibido su carta, introduzca su código único a
         continuación.</p> <p>Si su carta aún no ha llegado, tenga paciencia, ya
-        que las <strong>cartas suelen tardar de 3 a 7 días hábiles en
-        llegar</strong>. Gracias por su paciencia.</p>'
+        que las cartas tardan hasta <strong>10 días</strong> en llegar</strong>.
+        Gracias por su paciencia.</p>'
       return_to_profile: Regrese a su perfil
       title: Bienvenido de nuevo
       wrong_address: ¿La dirección no es correcta?
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index 8d86ebfbb9b..3f9f0cc8dc5 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -209,9 +209,9 @@ fr:
         title: Confirmez votre compte
       intro_html: '<p>Si vous avez reçu votre lettre, veuillez entrer votre code à
         usage unique ci-dessous. </p> <p>Si votre lettre n’est pas encore
-        arrivée, veuillez être patient car les <strong>lettres prennent
-        généralement entre trois à sept jours ouvrables pour arriver</strong>.
-        Nous vous remercions de votre patience.</p>'
+        arrivée, veuillez être patient car les lettres mettent jusqu’à
+        <strong>10 jours</strong> pour arriver. Nous vous remercions de votre
+        patience.</p>'
       return_to_profile: Retourner à votre profil
       title: Content de vous revoir
       wrong_address: Pas la bonne adresse?

From 6a97036addab6cfaa0d5e18d348db689af6c098f Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 15:58:01 -0700
Subject: [PATCH 06/16] Update Didn'tReceiveLetter to say up to 10 days

---
 config/locales/idv/en.yml | 4 ++--
 config/locales/idv/es.yml | 4 ++--
 config/locales/idv/fr.yml | 6 +++---
 3 files changed, 7 insertions(+), 7 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 38cd6fae23b..8992cbdaff2 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -180,8 +180,8 @@ en:
           instructions: If you have your letter, enter the 10-character code from the
             letter you received.
         intro:
-          be_patient_html: Please note that <strong>letters typically take 3 to 7 business
-            days to arrive</strong>. Thank you for your patience.
+          be_patient_html: Please note that letters take up to 10 days to arrive. Thank
+            you for your patience.
           request_new_letter_link: request a new letter
           request_new_letter_prompt_html: If you haven’t received your letter, you may
             <span>%{request_new_letter_link}</span>.
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 87aa35955cf..c73f12d1b5c 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -186,8 +186,8 @@ es:
           instructions: Si ya tiene su carta, introduzca el código de 10 caracteres de la
             carta que recibió.
         intro:
-          be_patient_html: Tenga en cuenta que las cartas <strong>suelen tardar entre 3 y
-            7 días laborables en llegar</strong>. Gracias por su paciencia.
+          be_patient_html: Tenga en cuenta que las cartas tardan hasta <strong>10
+            días</strong> en llegar. Gracias por su paciencia.
           request_new_letter_link: solicitar una nueva
           request_new_letter_prompt_html: Si no ha recibido su carta, puede
             <span>%{request_new_letter_link}</span>.
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index 3f9f0cc8dc5..2ca3aff143b 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -194,9 +194,9 @@ fr:
           instructions: Si vous avez reçu votre lettre, veuillez entrer le code à 10
             caractères figurant sur la lettre que vous avez reçue.
         intro:
-          be_patient_html: 'Veuillez noter que les lettres prennent <strong>généralement
-            entre trois à sept jours ouvrables pour arriver</strong>. Nous vous
-            remercions de votre patience.'
+          be_patient_html: 'Veuillez noter que les lettres mettent jusqu’à <strong>10
+            jours</strong> pour arriver. Nous vous remercions de votre
+            patience.'
           request_new_letter_link: demander une nouvelle
           request_new_letter_prompt_html: Si votre lettre n’est pas encore arrivée, vous
             pouvez en <span>%{request_new_letter_link}</span>.

From a3b270ac6ae6c4ef0010b2eef3b07201864667e6 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 16:10:50 -0700
Subject: [PATCH 07/16] Update Phone Warning to say 5 to 10 days

---
 app/views/idv/phone_errors/warning.html.erb          | 2 +-
 config/locales/idv/en.yml                            | 2 +-
 config/locales/idv/es.yml                            | 2 +-
 config/locales/idv/fr.yml                            | 2 +-
 spec/views/idv/phone_errors/warning.html.erb_spec.rb | 2 +-
 5 files changed, 5 insertions(+), 5 deletions(-)

diff --git a/app/views/idv/phone_errors/warning.html.erb b/app/views/idv/phone_errors/warning.html.erb
index e53d56d6980..2ce3596cc46 100644
--- a/app/views/idv/phone_errors/warning.html.erb
+++ b/app/views/idv/phone_errors/warning.html.erb
@@ -46,7 +46,7 @@
 
         <p>
           <%= t('idv.failure.phone.warning.gpo.explanation') %>
-          <strong><%= t('idv.failure.phone.warning.gpo.how_long_it_takes') %></strong>
+          <strong><%= t('idv.failure.phone.warning.gpo.how_long_it_takes_html') %></strong>
         </p>
 
         <div class="margin-y-5">
diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 8992cbdaff2..aaec5a7f436 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -116,7 +116,7 @@ en:
             explanation: If you don’t have another phone number to try, verify by mail
               instead.
             heading: Verify by mail
-            how_long_it_takes: This typically takes 3 - 7 business days.
+            how_long_it_takes_html: This takes <strong>5 to 10 days</strong>.
           heading: We couldn’t match you to this number
           learn_more_link: 'Learn more about what phone number to use'
           next_steps_html: 'Try <strong>another</strong> number that you use often and
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index c73f12d1b5c..ca307543317 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -122,7 +122,7 @@ es:
             explanation: Si no dispones de otro número de teléfono para intentarlo,
               verifícalo por correo.
             heading: Verificar por correo
-            how_long_it_takes: Suele tardar entre 3 y 7 días laborables.
+            how_long_it_takes_html: Esto tarda entre <strong>5 y 10 días</strong>.
           heading: No pudimos asociarlo a este número
           learn_more_link: 'Más información sobre qué número de teléfono usar'
           next_steps_html: 'Pruebe con <strong>otro</strong> número que utilice a menudo y
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index 2ca3aff143b..e2a62f12676 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -128,7 +128,7 @@ fr:
             explanation: Si vous n’avez pas d’autre numéro de téléphone à essayer, vérifiez
               plutôt par courrier.
             heading: Vérifier par courrier
-            how_long_it_takes: Cette procédure prend typiquement 3 à 7 jours ouvrables.
+            how_long_it_takes_html: Cela prend <strong>5 à 10 jours</strong>.
           heading: Nous n’avons pas pu vous associer à ce numéro
           learn_more_link: 'Apprenez-en plus sur quel numéro de téléphone utiliser'
           next_steps_html: 'Essayez <strong>un autre</strong> numéro que vous utilisez
diff --git a/spec/views/idv/phone_errors/warning.html.erb_spec.rb b/spec/views/idv/phone_errors/warning.html.erb_spec.rb
index e8587aac8ba..aa3c6375111 100644
--- a/spec/views/idv/phone_errors/warning.html.erb_spec.rb
+++ b/spec/views/idv/phone_errors/warning.html.erb_spec.rb
@@ -100,7 +100,7 @@
     it 'says how long gpo takes' do
       expect(rendered).to have_css(
         'strong',
-        text: t('idv.failure.phone.warning.gpo.how_long_it_takes'),
+        text: strip_tags(t('idv.failure.phone.warning.gpo.how_long_it_takes_html')),
       )
     end
 

From 2515e58c50354e6f65f21222e2fc7224c231b6dd Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 16:17:50 -0700
Subject: [PATCH 08/16] Update ResendLetter to say 5 to 10 days

---
 app/views/idv/by_mail/request_letter/index.html.erb | 2 +-
 config/locales/idv/en.yml                           | 2 +-
 config/locales/idv/es.yml                           | 2 +-
 config/locales/idv/fr.yml                           | 3 +--
 spec/features/idv/steps/gpo_step_spec.rb            | 2 +-
 5 files changed, 5 insertions(+), 6 deletions(-)

diff --git a/app/views/idv/by_mail/request_letter/index.html.erb b/app/views/idv/by_mail/request_letter/index.html.erb
index 7fad784e22f..52107ed33ef 100644
--- a/app/views/idv/by_mail/request_letter/index.html.erb
+++ b/app/views/idv/by_mail/request_letter/index.html.erb
@@ -13,7 +13,7 @@
   <%= render StatusPageComponent.new(status: :warning) do |c| %>
     <% c.with_header { @presenter.title } %>
     <p>
-      <%= t('idv.messages.gpo.resend_timeframe') %>
+      <%= t('idv.messages.gpo.resend_timeframe_html') %>
     </p>
     <p>
       <%= t('idv.messages.gpo.resend_code_warning') %>
diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index aaec5a7f436..6f1e69b14b5 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -230,7 +230,7 @@ en:
         resend_code_warning: If you request a new letter now, the one-time code from
           your current letter will remain valid for a limited time. You may
           still use the one-time code from either letter.
-        resend_timeframe: Letters typically take 3 to 7 business days to arrive.
+        resend_timeframe_html: Letters take <strong>5 to 10 days</strong> to arrive
         timeframe_html: Letters are sent the next business day via USPS First Class Mail
           and arrive in <strong>5 to 10 days</strong>.
       gpo_reminder:
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index ca307543317..6cc1e8e9f53 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -238,7 +238,7 @@ es:
           vez de tu carta actual seguirá siendo válido durante un tiempo
           limitado. Puedes seguir utilizando el código de una sola vez de
           cualquiera de las dos cartas.
-        resend_timeframe: Las cartas suelen tardar entre 3 y 7 días hábiles en llegar.
+        resend_timeframe_html: Las cartas tardan entre <strong>5 y 10 días</strong> en llegar.
         timeframe_html: Las cartas se envían al siguiente día hábil por USPS First Class
           Mail y tardan entre <strong>5 y 10 días</strong> en llegar.
       gpo_reminder:
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index e2a62f12676..a3abaa3e141 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -252,8 +252,7 @@ fr:
           usage unique de votre lettre actuelle restera valable pendant une
           période limitée. Vous pouvez toujours utiliser le code à usage unique
           de l’une ou l’autre lettre.
-        resend_timeframe: Les lettres mettent généralement entre trois et sept jours
-          ouvrables pour arriver.
+        resend_timeframe_html: Les lettres mettent <strong>5 à 10 jours</strong> pour arriver .
         timeframe_html: Les lettres sont envoyées le jour ouvrable suivant par le
           courrier de première classe d’USPS et arrivent dans un délai de
           <strong>5 à 10 jours</strong>.
diff --git a/spec/features/idv/steps/gpo_step_spec.rb b/spec/features/idv/steps/gpo_step_spec.rb
index 48e80fc2b55..bf62c1553c7 100644
--- a/spec/features/idv/steps/gpo_step_spec.rb
+++ b/spec/features/idv/steps/gpo_step_spec.rb
@@ -62,7 +62,7 @@
         # Confirm that we show the correct content on
         # the GPO page for users requesting re-send
         expect(page).to have_content(t('idv.titles.mail.resend'))
-        expect(page).to have_content(t('idv.messages.gpo.resend_timeframe'))
+        expect(page).to have_content(strip_tags(t('idv.messages.gpo.resend_timeframe_html')))
         expect(page).to have_content(t('idv.messages.gpo.resend_code_warning'))
         expect(page).to have_content(t('idv.buttons.mail.resend'))
         expect(page).to_not have_content(t('idv.messages.gpo.info_alert'))

From fb4ba6b95f1866ff0a23bae0dd44a61ace0fde4e Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 16:25:45 -0700
Subject: [PATCH 09/16] Update MailOnlyWarning to say 5 to 10 days

---
 config/locales/idv/fr.yml           | 2 +-
 config/locales/vendor_outage/en.yml | 4 ++--
 config/locales/vendor_outage/es.yml | 4 ++--
 config/locales/vendor_outage/fr.yml | 2 +-
 4 files changed, 6 insertions(+), 6 deletions(-)

diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index a3abaa3e141..5b45cb0873b 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -114,7 +114,7 @@ fr:
             button: Vérifier par courrier
           heading: Nous n’avons pas pu vérifier votre identité par téléphone
           option_try_again_later_html: 'Annuler et recommencer après <b>%{time_left}</b>'
-          option_verify_by_mail_html: Vérifier par courrier, ce qui prend <b>5 à 10 jours</b>.
+          option_verify_by_mail_html: Vérifier par courrier, ce qui prend de <b>5 à 10 jours</b>.
           options_header: 'Vous Pouvez :'
         timeout: Notre demande de vérification de vos renseignements a expiré. Veuillez
           réessayer.
diff --git a/config/locales/vendor_outage/en.yml b/config/locales/vendor_outage/en.yml
index 63f636202ad..7a193962399 100644
--- a/config/locales/vendor_outage/en.yml
+++ b/config/locales/vendor_outage/en.yml
@@ -13,8 +13,8 @@ en:
           message_html: '%{sp_name_html} needs to make sure you are you — not someone
             pretending to be you.'
           options_html:
-            - Continue now and verify by mail, which takes <strong>3 to 7
-              business days</strong>.
+            - Continue now and verify by mail, which takes <strong>5 to 10
+              days</strong>.
             - Exit Login.gov and try again later.
           options_prompt: 'You can:'
           status_page_html: Unfortunately, we’re having technical difficulties right now.
diff --git a/config/locales/vendor_outage/es.yml b/config/locales/vendor_outage/es.yml
index b049686e16f..4c9f7579420 100644
--- a/config/locales/vendor_outage/es.yml
+++ b/config/locales/vendor_outage/es.yml
@@ -15,8 +15,8 @@ es:
           message_html: '%{sp_name_html} necesita asegurarse de que es usted realmente y
             no alguien que se hace pasar por usted.'
           options_html:
-            - Continuar ahora y verificar por correo, que tarda de <strong>3 a 7
-              días laborables</strong>.
+            - Continuar ahora y verificar por correo, lo cual tarda entre
+              <strong>5 a 10 días</strong>.
             - Salir de Login.gov e inténtelo de nuevo más tarde.
           options_prompt: 'Usted puede:'
           status_page_html: Lamentablemente, estamos teniendo problemas técnicos.
diff --git a/config/locales/vendor_outage/fr.yml b/config/locales/vendor_outage/fr.yml
index 886f7a5d27a..1d697a0d3b2 100644
--- a/config/locales/vendor_outage/fr.yml
+++ b/config/locales/vendor_outage/fr.yml
@@ -15,7 +15,7 @@ fr:
             quelqu’un qui se fait passer pour vous.'
           options_html:
             - Continuer maintenant et effectuer la vérification par courrier, ce
-              qui prend de <strong>3 à 7 jours ouvrables</strong>.
+              qui prend de <strong>5 à 10 jours</strong>.
             - Quitter Login.gov.
           options_prompt: 'Vous pouvez :'
           status_page_html: Malheureusement, nous avons actuellement des difficultés

From 9f7dadd5ec464da32030fa4d9b62eb9e21fad600 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 16:44:12 -0700
Subject: [PATCH 10/16] Fixups

---
 config/locales/doc_auth/es.yml | 2 +-
 config/locales/idv/en.yml      | 4 ++--
 config/locales/idv/es.yml      | 4 ++--
 3 files changed, 5 insertions(+), 5 deletions(-)

diff --git a/config/locales/doc_auth/es.yml b/config/locales/doc_auth/es.yml
index 28014eb7941..d820efb4c0e 100644
--- a/config/locales/doc_auth/es.yml
+++ b/config/locales/doc_auth/es.yml
@@ -257,7 +257,7 @@ es:
         - '<strong>Verificar por teléfono</strong>: Le llamaremos o enviaremos
           un mensaje de texto a su número de teléfono. Esto lleva unos minutos'
         - '<strong>Verificar por correo</strong>: Le enviaremos una carta a su
-          domicilio. Esto tarda entre <strong>5 y 10 días<strong>.'
+          domicilio. Esto tarda entre <strong>5 y 10 días</strong>.'
       welcome: 'Necesitará su:'
     tips:
       document_capture_header_text: 'Para obtener los mejores resultados:'
diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 6f1e69b14b5..98ea0e8a377 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -180,8 +180,8 @@ en:
           instructions: If you have your letter, enter the 10-character code from the
             letter you received.
         intro:
-          be_patient_html: Please note that letters take up to 10 days to arrive. Thank
-            you for your patience.
+          be_patient_html: Please note that letters take up to <strong>10 days</strong> to
+            arrive. Thank you for your patience.
           request_new_letter_link: request a new letter
           request_new_letter_prompt_html: If you haven’t received your letter, you may
             <span>%{request_new_letter_link}</span>.
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 6cc1e8e9f53..0859a3f4829 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -199,8 +199,8 @@ es:
         title: Confirme su cuenta
       intro_html: '<p>Si ha recibido su carta, introduzca su código único a
         continuación.</p> <p>Si su carta aún no ha llegado, tenga paciencia, ya
-        que las cartas tardan hasta <strong>10 días</strong> en llegar</strong>.
-        Gracias por su paciencia.</p>'
+        que las cartas tardan hasta <strong>10 días</strong> en llegar. Gracias
+        por su paciencia.</p>'
       return_to_profile: Regrese a su perfil
       title: Bienvenido de nuevo
       wrong_address: ¿La dirección no es correcta?

From 52cc67a8096a7ab5e633f1e910d301fff65d1276 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 16:51:46 -0700
Subject: [PATCH 11/16] Update `<b> </b>` to `<strong> </strong>` in one place.

There are many others that could be updated.
---
 config/locales/idv/en.yml | 4 ++--
 config/locales/idv/es.yml | 4 ++--
 config/locales/idv/fr.yml | 4 ++--
 3 files changed, 6 insertions(+), 6 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 98ea0e8a377..8a5be11dbfe 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -102,8 +102,8 @@ en:
           gpo:
             button: Verify by mail
           heading: 'We couldn’t verify your identity by phone'
-          option_try_again_later_html: 'Cancel and start over again after <b>%{time_left}</b>'
-          option_verify_by_mail_html: 'Verify by mail, which takes <b>5 to 10 days</b>'
+          option_try_again_later_html: 'Cancel and start over again after <strong>%{time_left}</strong>'
+          option_verify_by_mail_html: 'Verify by mail, which takes <strong>5 to 10 days</strong>'
           options_header: 'You can:'
         timeout: Our request to verify your information timed out. Please try again.
         warning:
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 0859a3f4829..1d4e620ff7b 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -108,8 +108,8 @@ es:
           gpo:
             button: Verificar por correo
           heading: No pudimos asociarlo a este número
-          option_try_again_later_html: 'Cancelar y empezar de nuevo transcurridas <b>%{time_left}</b>'
-          option_verify_by_mail_html: 'Verificar por correo, lo cual tarda entre <b>5 y 10 días</b>'
+          option_try_again_later_html: 'Cancelar y empezar de nuevo transcurridas <strong>%{time_left}</strong>'
+          option_verify_by_mail_html: 'Verificar por correo, lo cual tarda entre <strong>5 y 10 días</strong>'
           options_header: 'Puede:'
         timeout: Nuestra solicitud para verificar tu información ha caducado. Vuelve a
           intentarlo.
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index 5b45cb0873b..f765669bc9d 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -113,8 +113,8 @@ fr:
           gpo:
             button: Vérifier par courrier
           heading: Nous n’avons pas pu vérifier votre identité par téléphone
-          option_try_again_later_html: 'Annuler et recommencer après <b>%{time_left}</b>'
-          option_verify_by_mail_html: Vérifier par courrier, ce qui prend de <b>5 à 10 jours</b>.
+          option_try_again_later_html: 'Annuler et recommencer après <strong>%{time_left}</strong>'
+          option_verify_by_mail_html: Vérifier par courrier, ce qui prend de <strong>5 à 10 jours</strong>.
           options_header: 'Vous Pouvez :'
         timeout: Notre demande de vérification de vos renseignements a expiré. Veuillez
           réessayer.

From 30df4426af45a6e08792117a153d7a394e2b331a Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Fri, 15 Sep 2023 16:54:07 -0700
Subject: [PATCH 12/16] Lint

---
 config/locales/idv/es.yml | 6 ++++--
 1 file changed, 4 insertions(+), 2 deletions(-)

diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 1d4e620ff7b..30486ecec53 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -108,8 +108,10 @@ es:
           gpo:
             button: Verificar por correo
           heading: No pudimos asociarlo a este número
-          option_try_again_later_html: 'Cancelar y empezar de nuevo transcurridas <strong>%{time_left}</strong>'
-          option_verify_by_mail_html: 'Verificar por correo, lo cual tarda entre <strong>5 y 10 días</strong>'
+          option_try_again_later_html: 'Cancelar y empezar de nuevo transcurridas
+            <strong>%{time_left}</strong>'
+          option_verify_by_mail_html: 'Verificar por correo, lo cual tarda entre <strong>5
+            y 10 días</strong>'
           options_header: 'Puede:'
         timeout: Nuestra solicitud para verificar tu información ha caducado. Vuelve a
           intentarlo.

From fc4cdc946e9a430ec8fa45560fc5180da1917a4c Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Mon, 18 Sep 2023 12:10:10 -0700
Subject: [PATCH 13/16] Change First Class Mail to First-Class Mail in
 translations

---
 config/locales/idv/en.yml | 4 ++--
 config/locales/idv/es.yml | 4 ++--
 2 files changed, 4 insertions(+), 4 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 8a5be11dbfe..70b9f3668e3 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -211,7 +211,7 @@ en:
       activated_link: contact us
       clear_and_start_over: Clear my information and start over
       come_back_later_html: <p>Letters take <strong>5 to 10 days</strong> to arrive
-        via USPS First Class Mail.</p> <p>Once your letter arrives, sign in to
+        via USPS First-Class Mail.</p> <p>Once your letter arrives, sign in to
         %{app_name}, and enter your one-time code when prompted.</p>
       come_back_later_no_sp_html: You can return to your <strong>%{app_name} account</strong> for now.
       come_back_later_password_html: <strong>Don’t forget your password.</strong><br
@@ -231,7 +231,7 @@ en:
           your current letter will remain valid for a limited time. You may
           still use the one-time code from either letter.
         resend_timeframe_html: Letters take <strong>5 to 10 days</strong> to arrive
-        timeframe_html: Letters are sent the next business day via USPS First Class Mail
+        timeframe_html: Letters are sent the next business day via USPS First-Class Mail
           and arrive in <strong>5 to 10 days</strong>.
       gpo_reminder:
         body_html: You requested a letter to verify your identity on
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index 30486ecec53..3013656854b 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -219,7 +219,7 @@ es:
       activated_link: Contáctenos
       clear_and_start_over: Borrar mi información y empezar de nuevo
       come_back_later_html: <p>Las cartas tardan entre <strong>5 y 10 días</strong> en
-        llegar por USPS First Class Mail.</p> <p>Una vez que reciba la carta,
+        llegar por USPS First-Class Mail.</p> <p>Una vez que reciba la carta,
         inicie sesión en %{app_name} e introduzca el código único cuando se le
         solicite.</p>
       come_back_later_no_sp_html: Ahora puedes volver a tu <strong>cuenta de %{app_name}</strong>.
@@ -241,7 +241,7 @@ es:
           limitado. Puedes seguir utilizando el código de una sola vez de
           cualquiera de las dos cartas.
         resend_timeframe_html: Las cartas tardan entre <strong>5 y 10 días</strong> en llegar.
-        timeframe_html: Las cartas se envían al siguiente día hábil por USPS First Class
+        timeframe_html: Las cartas se envían al siguiente día hábil por USPS First-Class
           Mail y tardan entre <strong>5 y 10 días</strong> en llegar.
       gpo_reminder:
         body_html: El <strong>%{date_letter_was_sent}</strong> solicitaste una carta

From b4406a7ed842ee18916063b350e552aa4773ec20 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Mon, 18 Sep 2023 12:50:44 -0700
Subject: [PATCH 14/16] Remove strong tag from around phone warning message
 about by mail length of time

The strong tag was unexpectedly in the view template, not the message itself.
---
 app/views/idv/phone_errors/warning.html.erb          | 2 +-
 spec/views/idv/phone_errors/warning.html.erb_spec.rb | 5 ++---
 2 files changed, 3 insertions(+), 4 deletions(-)

diff --git a/app/views/idv/phone_errors/warning.html.erb b/app/views/idv/phone_errors/warning.html.erb
index 2ce3596cc46..58176958201 100644
--- a/app/views/idv/phone_errors/warning.html.erb
+++ b/app/views/idv/phone_errors/warning.html.erb
@@ -46,7 +46,7 @@
 
         <p>
           <%= t('idv.failure.phone.warning.gpo.explanation') %>
-          <strong><%= t('idv.failure.phone.warning.gpo.how_long_it_takes_html') %></strong>
+          <%= t('idv.failure.phone.warning.gpo.how_long_it_takes_html') %>
         </p>
 
         <div class="margin-y-5">
diff --git a/spec/views/idv/phone_errors/warning.html.erb_spec.rb b/spec/views/idv/phone_errors/warning.html.erb_spec.rb
index aa3c6375111..bd2fe27484b 100644
--- a/spec/views/idv/phone_errors/warning.html.erb_spec.rb
+++ b/spec/views/idv/phone_errors/warning.html.erb_spec.rb
@@ -98,9 +98,8 @@
     end
 
     it 'says how long gpo takes' do
-      expect(rendered).to have_css(
-        'strong',
-        text: strip_tags(t('idv.failure.phone.warning.gpo.how_long_it_takes_html')),
+      expect(rendered).to have_text(
+        strip_tags(t('idv.failure.phone.warning.gpo.how_long_it_takes_html')),
       )
     end
 

From 36cfa634789cbf44b07e7062675ce1504afa9dce Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Mon, 18 Sep 2023 15:08:00 -0700
Subject: [PATCH 15/16] Correct French translaton for
 option_verify_by_mail_html (Phone Error) and a couple other tiny fixes.

---
 config/locales/idv/en.yml | 2 +-
 config/locales/idv/fr.yml | 4 ++--
 2 files changed, 3 insertions(+), 3 deletions(-)

diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 70b9f3668e3..0d11b577589 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -230,7 +230,7 @@ en:
         resend_code_warning: If you request a new letter now, the one-time code from
           your current letter will remain valid for a limited time. You may
           still use the one-time code from either letter.
-        resend_timeframe_html: Letters take <strong>5 to 10 days</strong> to arrive
+        resend_timeframe_html: Letters take <strong>5 to 10 days</strong> to arrive.
         timeframe_html: Letters are sent the next business day via USPS First-Class Mail
           and arrive in <strong>5 to 10 days</strong>.
       gpo_reminder:
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index f765669bc9d..6eab075d1c4 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -114,7 +114,7 @@ fr:
             button: Vérifier par courrier
           heading: Nous n’avons pas pu vérifier votre identité par téléphone
           option_try_again_later_html: 'Annuler et recommencer après <strong>%{time_left}</strong>'
-          option_verify_by_mail_html: Vérifier par courrier, ce qui prend de <strong>5 à 10 jours</strong>.
+          option_verify_by_mail_html: Vérifier par courrier, qui nécessite <strong>5 à 10 jours</strong>.
           options_header: 'Vous Pouvez :'
         timeout: Notre demande de vérification de vos renseignements a expiré. Veuillez
           réessayer.
@@ -252,7 +252,7 @@ fr:
           usage unique de votre lettre actuelle restera valable pendant une
           période limitée. Vous pouvez toujours utiliser le code à usage unique
           de l’une ou l’autre lettre.
-        resend_timeframe_html: Les lettres mettent <strong>5 à 10 jours</strong> pour arriver .
+        resend_timeframe_html: Les lettres mettent <strong>5 à 10 jours</strong> pour arriver.
         timeframe_html: Les lettres sont envoyées le jour ouvrable suivant par le
           courrier de première classe d’USPS et arrivent dans un délai de
           <strong>5 à 10 jours</strong>.

From bb7bc8ecac650cc614f269ebf81fe61140e24c50 Mon Sep 17 00:00:00 2001
From: Sonia Connolly <sonia.connolly@gsa.gov>
Date: Tue, 19 Sep 2023 15:01:01 -0700
Subject: [PATCH 16/16] Update translations to match ticket

Co-authored-by: Douglas Price <douglas.price@gsa.gov>
---
 config/locales/doc_auth/fr.yml      | 2 +-
 config/locales/vendor_outage/es.yml | 2 +-
 config/locales/vendor_outage/fr.yml | 4 ++--
 3 files changed, 4 insertions(+), 4 deletions(-)

diff --git a/config/locales/doc_auth/fr.yml b/config/locales/doc_auth/fr.yml
index 4d862eae004..2a889f7e237 100644
--- a/config/locales/doc_auth/fr.yml
+++ b/config/locales/doc_auth/fr.yml
@@ -266,7 +266,7 @@ fr:
           enverrons un SMS à votre numéro de téléphone. Cela prend quelques
           minutes.'
         - '<strong>Vérification par courrier</strong> : Nous vous enverrons une
-          lettre à votre adresse personnelle. Cela prend de <strong>5 à 10
+          lettre à votre adresse personnelle. Cela prend <strong>5 à 10
           jours</strong>.'
       welcome: 'Vous aurez besoin de votre:'
     tips:
diff --git a/config/locales/vendor_outage/es.yml b/config/locales/vendor_outage/es.yml
index 4c9f7579420..7fa8f731554 100644
--- a/config/locales/vendor_outage/es.yml
+++ b/config/locales/vendor_outage/es.yml
@@ -16,7 +16,7 @@ es:
             no alguien que se hace pasar por usted.'
           options_html:
             - Continuar ahora y verificar por correo, lo cual tarda entre
-              <strong>5 a 10 días</strong>.
+              <strong>5 y 10 días</strong>.
             - Salir de Login.gov e inténtelo de nuevo más tarde.
           options_prompt: 'Usted puede:'
           status_page_html: Lamentablemente, estamos teniendo problemas técnicos.
diff --git a/config/locales/vendor_outage/fr.yml b/config/locales/vendor_outage/fr.yml
index 1d697a0d3b2..74b3c946807 100644
--- a/config/locales/vendor_outage/fr.yml
+++ b/config/locales/vendor_outage/fr.yml
@@ -14,8 +14,8 @@ fr:
           message_html: '%{sp_name_html} doit s’assurer que c’est bien vous — et non
             quelqu’un qui se fait passer pour vous.'
           options_html:
-            - Continuer maintenant et effectuer la vérification par courrier, ce
-              qui prend de <strong>5 à 10 jours</strong>.
+            - Continuer maintenant et effectuer la vérification par courrier,
+              qui nécessite <strong>5 à 10 jours</strong>.
             - Quitter Login.gov.
           options_prompt: 'Vous pouvez :'
           status_page_html: Malheureusement, nous avons actuellement des difficultés