diff --git a/app/services/idv/cancel_verification_attempt.rb b/app/services/idv/cancel_verification_attempt.rb
index 014ccdb4467..377fb7ff8b6 100644
--- a/app/services/idv/cancel_verification_attempt.rb
+++ b/app/services/idv/cancel_verification_attempt.rb
@@ -15,6 +15,14 @@ def call
             gpo_verification_pending_at: nil,
           )
         end
+
+        if profile.in_person_verification_pending?
+          profile.update!(
+            active: false,
+            deactivation_reason: :verification_cancelled,
+            in_person_verification_pending_at: nil,
+          )
+        end
       end
     end
   end
diff --git a/spec/features/idv/in_person_spec.rb b/spec/features/idv/in_person_spec.rb
index ac3f722fe51..da36ad7f664 100644
--- a/spec/features/idv/in_person_spec.rb
+++ b/spec/features/idv/in_person_spec.rb
@@ -250,9 +250,12 @@
   end
 
   it 'allows the user to cancel and start over from the beginning', allow_browser_log: true do
-    sign_in_and_2fa_user
+    user = sign_in_and_2fa_user
     begin_in_person_proofing
     complete_all_in_person_proofing_steps
+    complete_phone_step(user)
+    complete_review_step(user)
+    acknowledge_and_confirm_personal_key
 
     click_link t('links.cancel')
     click_on t('idv.cancel.actions.start_over')