diff --git a/app/views/idv/gpo_verify/index.html.erb b/app/views/idv/gpo_verify/index.html.erb
index f901c9e1267..40612a17bb5 100644
--- a/app/views/idv/gpo_verify/index.html.erb
+++ b/app/views/idv/gpo_verify/index.html.erb
@@ -9,6 +9,18 @@
 
 <% title t('forms.verify_profile.title') %>
 
+<%= render AlertComponent.new(type: :info, class: 'margin-bottom-4', text_tag: 'div') do %>
+  <p>
+    <%= t('forms.verify_profile.alert_info') %>
+    <br>
+    <%= render 'shared/address', address: @gpo_verify_form.pii %>
+  </p>
+  <p>
+    <%= t('forms.verify_profile.wrong_address') %>
+    <%= link_to t('forms.verify_profile.clear_and_start_over'), idv_confirm_start_over_path %>
+  </p>
+<% end %>
+
 <%= render PageHeadingComponent.new.with_content(t('forms.verify_profile.welcome_back')) %>
 <%= sanitize t('forms.verify_profile.welcome_back_description'), tags: %w[p strong] %>
 <hr class="margin-y-4" />
diff --git a/config/locales/forms/en.yml b/config/locales/forms/en.yml
index 06407a3a434..9fa2d31a8f3 100644
--- a/config/locales/forms/en.yml
+++ b/config/locales/forms/en.yml
@@ -134,6 +134,8 @@ en:
     validation:
       required_checkbox: Please check this box to continue
     verify_profile:
+      alert_info: 'We sent a lettter with your one-time code to:'
+      clear_and_start_over: Clear your information and start over
       instructions: Enter the 10-character code from the letter you received.
       name: One-time code
       return_to_profile: Return to your profile
@@ -144,6 +146,7 @@ en:
         your one-time code below. </p><p>If your letter hasn’t arrived yet,
         please be patient as <strong>letters typically take 3 to 7 business days
         to arrive</strong>. Thank you for your patience.</p>'
+      wrong_address: Not the right address?
     webauthn_delete:
       caution: If you remove your security key you won’t be able to use it to access
         your %{app_name} account.
diff --git a/config/locales/forms/es.yml b/config/locales/forms/es.yml
index 92fe063975d..7e6facd7f85 100644
--- a/config/locales/forms/es.yml
+++ b/config/locales/forms/es.yml
@@ -142,6 +142,8 @@ es:
     validation:
       required_checkbox: Marque esta casilla para continuar
     verify_profile:
+      alert_info: 'Enviamos una carta con su código único a:'
+      clear_and_start_over: Borrar su información y empezar de nuevo
       instructions: Introduzca el código de 10 caracteres de la carta que ha recibido.
       name: Código único
       return_to_profile: Regrese a su perfil
@@ -152,6 +154,7 @@ es:
         único a continuación.</p> <p>Si su carta aún no ha llegado, tenga
         paciencia, ya que las <strong>cartas suelen tardar de 3 a 7 días hábiles
         en llegar</strong>. Gracias por su paciencia.</p>'
+      wrong_address: ¿La dirección no es correcta?
     webauthn_delete:
       caution: Si elimina su clave de seguridad, no podrá usarla para acceder a su
         cuenta %{app_name}.
diff --git a/config/locales/forms/fr.yml b/config/locales/forms/fr.yml
index bb9eaf67407..778f8b04348 100644
--- a/config/locales/forms/fr.yml
+++ b/config/locales/forms/fr.yml
@@ -143,6 +143,8 @@ fr:
     validation:
       required_checkbox: Veuillez cocher cette case pour continuer
     verify_profile:
+      alert_info: 'Nous avons envoyé une lettre avec votre code à usage unique à:'
+      clear_and_start_over: Supprimez vos données et recommencez
       instructions: Entrez le code à 10 caractères figurant sur la lettre que vous
         avez reçue.
       name: Code à usage unique
@@ -155,6 +157,7 @@ fr:
         encore arrivée, veuillez être patient car les <strong>lettres prennent
         généralement entre trois à sept jours ouvrables pour arriver</strong>.
         Nous vous remercions de votre patience.</p>'
+      wrong_address: Pas la bonne adresse?
     webauthn_delete:
       caution: Si vous supprimez votre clé de sécurité, vous ne pourrez plus
         l’utiliser pour accéder à votre compte %{app_name}.
diff --git a/spec/features/idv/steps/gpo_otp_verification_step_spec.rb b/spec/features/idv/steps/gpo_otp_verification_step_spec.rb
index 989882f443a..fe52b3b71df 100644
--- a/spec/features/idv/steps/gpo_otp_verification_step_spec.rb
+++ b/spec/features/idv/steps/gpo_otp_verification_step_spec.rb
@@ -9,7 +9,15 @@
       :profile,
       deactivation_reason: 3,
       gpo_verification_pending_at: 2.days.ago,
-      pii: { ssn: '123-45-6789', dob: '1970-01-01' },
+      pii: {
+        address1: '1 Secure Way',
+        address2: 'Unit #4',
+        city: 'Loginville',
+        state: 'DC',
+        zipcode: '11111',
+        ssn: '123-45-6789',
+        dob: '1970-01-01',
+      },
       fraud_review_pending_at: fraud_review_pending_timestamp,
       fraud_rejection_at: fraud_rejection_timestamp,
     )
@@ -111,4 +119,34 @@
       expect(page).to_not have_content(t('account.index.verification.reactivate_button'))
     end
   end
+
+  it 'allows a user to cancel and start over withinthe banner' do
+    sign_in_live_with_2fa(user)
+
+    expect(current_path).to eq idv_gpo_verify_path
+    expect(page).to have_content t('forms.verify_profile.alert_info')
+    expect(page).to have_content t('forms.verify_profile.wrong_address')
+    expect(page).to have_content '1 Secure Way'
+
+    click_on t('forms.verify_profile.clear_and_start_over')
+
+    expect(current_path).to eq idv_confirm_start_over_path
+
+    click_idv_continue
+
+    expect(current_path).to eq idv_doc_auth_welcome_step
+  end
+
+  it 'allows a user to cancel and start over in the footer' do
+    sign_in_live_with_2fa(user)
+
+    expect(current_path).to eq idv_gpo_verify_path
+    click_on t('idv.messages.clear_and_start_over')
+
+    expect(current_path).to eq idv_confirm_start_over_path
+
+    click_idv_continue
+
+    expect(current_path).to eq idv_doc_auth_welcome_step
+  end
 end