diff --git a/app/controllers/concerns/idv/step_utilities_concern.rb b/app/controllers/concerns/idv/step_utilities_concern.rb
index 59e03150f23..cd065b15560 100644
--- a/app/controllers/concerns/idv/step_utilities_concern.rb
+++ b/app/controllers/concerns/idv/step_utilities_concern.rb
@@ -2,15 +2,6 @@ module Idv
   module StepUtilitiesConcern
     extend ActiveSupport::Concern
 
-    def flow_session
-      user_session['idv/doc_auth']
-    end
-
-    # copied from doc_auth_controller
-    def flow_path
-      flow_session[:flow_path]
-    end
-
     # Copied from capture_doc_flow.rb
     # and from doc_auth_flow.rb
     def acuant_sdk_ab_test_analytics_args
diff --git a/app/controllers/concerns/idv/verify_info_concern.rb b/app/controllers/concerns/idv/verify_info_concern.rb
index 2cbfd63dd82..4a8550ea3b0 100644
--- a/app/controllers/concerns/idv/verify_info_concern.rb
+++ b/app/controllers/concerns/idv/verify_info_concern.rb
@@ -86,6 +86,29 @@ def warning_url
       idv_session_errors_warning_url
     end
 
+    def process_async_state(current_async_state)
+      if current_async_state.none?
+        idv_session.invalidate_verify_info_step!
+        render :show
+      elsif current_async_state.in_progress?
+        render 'shared/wait'
+      elsif current_async_state.missing?
+        analytics.idv_proofing_resolution_result_missing
+        flash.now[:error] = I18n.t('idv.failure.timeout')
+        render :show
+
+        delete_async
+        idv_session.invalidate_verify_info_step!
+
+        log_idv_verification_submitted_event(
+          success: false,
+          failure_reason: { idv_verification: [:timeout] },
+        )
+      elsif current_async_state.done?
+        async_state_done(current_async_state)
+      end
+    end
+
     def async_state_done(current_async_state)
       add_proofing_costs(current_async_state.result)
       form_response = idv_result_to_form_response(
diff --git a/app/controllers/concerns/idv_step_concern.rb b/app/controllers/concerns/idv_step_concern.rb
index 9f10dfdf291..fd12ca56b90 100644
--- a/app/controllers/concerns/idv_step_concern.rb
+++ b/app/controllers/concerns/idv_step_concern.rb
@@ -8,11 +8,21 @@ module IdvStepConcern
     before_action :confirm_idv_needed
   end
 
-  def confirm_document_capture_complete
-    @pii = flow_session&.[]('pii_from_doc') # hash with indifferent access
-    return if @pii.present?
+  def flow_session
+    user_session['idv/doc_auth']
+  end
+
+  def pii_from_doc
+    flow_session&.[]('pii_from_doc')
+  end
 
-    flow_path = flow_session&.[](:flow_path)
+  # copied from doc_auth_controller
+  def flow_path
+    flow_session&.[](:flow_path)
+  end
+
+  def confirm_document_capture_complete
+    return if pii_from_doc.present?
 
     if IdentityConfig.store.doc_auth_document_capture_controller_enabled &&
        flow_path == 'standard'
diff --git a/app/controllers/idv/address_controller.rb b/app/controllers/idv/address_controller.rb
index 9c07d69ed6c..29acabfd2ca 100644
--- a/app/controllers/idv/address_controller.rb
+++ b/app/controllers/idv/address_controller.rb
@@ -1,14 +1,14 @@
 module Idv
   class AddressController < ApplicationController
     include IdvSession
+    include IdvStepConcern
 
-    before_action :confirm_two_factor_authenticated
     before_action :confirm_document_capture_complete
 
     def new
       analytics.idv_address_visit
 
-      @presenter = AddressPresenter.new(pii: @pii)
+      @presenter = AddressPresenter.new(pii: pii_from_doc)
     end
 
     def update
@@ -24,22 +24,8 @@ def update
 
     private
 
-    def confirm_document_capture_complete
-      @pii = user_session.dig('idv/doc_auth', 'pii_from_doc')
-      return if @pii.present?
-
-      flow_path = user_session.dig('idv/doc_auth', :flow_path)
-
-      if IdentityConfig.store.doc_auth_document_capture_controller_enabled &&
-         flow_path == 'standard'
-        redirect_to idv_document_capture_url
-      else
-        redirect_to idv_doc_auth_url
-      end
-    end
-
     def idv_form
-      Idv::AddressForm.new(@pii)
+      Idv::AddressForm.new(pii_from_doc)
     end
 
     def success
diff --git a/app/controllers/idv/doc_auth_controller.rb b/app/controllers/idv/doc_auth_controller.rb
index b7ac16c4417..a26e6431bf0 100644
--- a/app/controllers/idv/doc_auth_controller.rb
+++ b/app/controllers/idv/doc_auth_controller.rb
@@ -72,17 +72,9 @@ def flow_session
     def check_for_outage
       return if flow_session[:skip_vendor_outage]
 
-      return redirect_for_proofing_vendor_outage if OutageStatus.new.any_idv_vendor_outage?
       return redirect_for_gpo_only if FeatureManagement.idv_gpo_only?
     end
 
-    def redirect_for_proofing_vendor_outage
-      session[:vendor_outage_redirect] = current_step
-      session[:vendor_outage_redirect_from_idv] = true
-
-      redirect_to vendor_outage_url
-    end
-
     def redirect_for_gpo_only
       return redirect_to vendor_outage_url unless FeatureManagement.gpo_verification_enabled?
 
diff --git a/app/controllers/idv/document_capture_controller.rb b/app/controllers/idv/document_capture_controller.rb
index 36aa13bfd55..bdebd9e710f 100644
--- a/app/controllers/idv/document_capture_controller.rb
+++ b/app/controllers/idv/document_capture_controller.rb
@@ -1,11 +1,11 @@
 module Idv
   class DocumentCaptureController < ApplicationController
     include IdvSession
+    include IdvStepConcern
     include StepIndicatorConcern
     include StepUtilitiesConcern
     include DocumentCaptureConcern
 
-    before_action :render_404_if_document_capture_controller_disabled
     before_action :confirm_two_factor_authenticated
     before_action :confirm_upload_step_complete
     before_action :confirm_document_capture_needed
@@ -58,10 +58,6 @@ def extra_view_variables
 
     private
 
-    def render_404_if_document_capture_controller_disabled
-      render_not_found unless IdentityConfig.store.doc_auth_document_capture_controller_enabled
-    end
-
     def confirm_upload_step_complete
       return if flow_session['Idv::Steps::UploadStep']
 
diff --git a/app/controllers/idv/in_person/usps_locations_controller.rb b/app/controllers/idv/in_person/usps_locations_controller.rb
index 0f149e6736e..f85b6853b41 100644
--- a/app/controllers/idv/in_person/usps_locations_controller.rb
+++ b/app/controllers/idv/in_person/usps_locations_controller.rb
@@ -38,21 +38,28 @@ def index
         render json: response.to_json
       end
 
-      def proofer
-        @proofer ||= EnrollmentHelper.usps_proofer
-      end
-
       # save the Post Office location the user selected to an enrollment
       def update
         enrollment.update!(
           selected_location_details: update_params.as_json,
           issuer: current_sp&.issuer,
         )
+        add_proofing_component
 
         render json: { success: true }, status: :ok
       end
 
-      protected
+      private
+
+      def proofer
+        @proofer ||= EnrollmentHelper.usps_proofer
+      end
+
+      def add_proofing_component
+        ProofingComponent.
+          create_or_find_by(user: effective_user).
+          update(document_check: Idp::Constants::Vendors::USPS)
+      end
 
       def handle_error(err)
         remapped_error = case err
diff --git a/app/controllers/idv/in_person/verify_info_controller.rb b/app/controllers/idv/in_person/verify_info_controller.rb
index 3fef4d4b638..0443352c507 100644
--- a/app/controllers/idv/in_person/verify_info_controller.rb
+++ b/app/controllers/idv/in_person/verify_info_controller.rb
@@ -1,19 +1,17 @@
 module Idv
   module InPerson
     class VerifyInfoController < ApplicationController
-      include IdvSession
+      include IdvStepConcern
       include StepIndicatorConcern
       include StepUtilitiesConcern
+      include Steps::ThreatMetrixStepHelper
       include VerifyInfoConcern
 
       before_action :renders_404_if_flag_not_set
-      before_action :confirm_two_factor_authenticated
       before_action :confirm_ssn_step_complete
       before_action :confirm_verify_info_step_needed
 
       def show
-        @in_person_proofing = true
-        @verify_info_submit_path = idv_in_person_verify_info_path
         @step_indicator_steps = step_indicator_steps
 
         increment_step_counts
@@ -44,7 +42,6 @@ def update
 
         pii[:uuid_prefix] = ServiceProvider.find_by(issuer: sp_session[:issuer])&.app_id
         pii[:state_id_type] = 'drivers_license' unless pii.blank?
-        add_proofing_component
 
         ssn_throttle.increment!
         if ssn_throttle.throttled?
@@ -95,12 +92,6 @@ def renders_404_if_flag_not_set
         render_not_found unless IdentityConfig.store.in_person_verify_info_controller_enabled
       end
 
-      def add_proofing_component
-        ProofingComponent.
-          create_or_find_by(user: current_user).
-          update(document_check: Idp::Constants::Vendors::USPS)
-      end
-
       # copied from address_controller
       def confirm_ssn_step_complete
         return if pii.present? && pii[:ssn].present?
@@ -147,30 +138,6 @@ def analytics_arguments
           irs_reproofing: irs_reproofing?,
         }.merge(**acuant_sdk_ab_test_analytics_args)
       end
-
-      # copied from verify_base_step. May want reconciliation with phone_step
-      def process_async_state(current_async_state)
-        if current_async_state.none?
-          idv_session.resolution_successful = false
-          render 'idv/verify_info/show'
-        elsif current_async_state.in_progress?
-          render 'shared/wait'
-        elsif current_async_state.missing?
-          analytics.idv_proofing_resolution_result_missing
-          flash.now[:error] = I18n.t('idv.failure.timeout')
-          render 'idv/verify_info/show'
-
-          delete_async
-          idv_session.resolution_successful = false
-
-          log_idv_verification_submitted_event(
-            success: false,
-            failure_reason: { idv_verification: [:timeout] },
-          )
-        elsif current_async_state.done?
-          async_state_done(current_async_state)
-        end
-      end
     end
   end
 end
diff --git a/app/controllers/idv/personal_key_controller.rb b/app/controllers/idv/personal_key_controller.rb
index 231bc782a46..861e0bc6308 100644
--- a/app/controllers/idv/personal_key_controller.rb
+++ b/app/controllers/idv/personal_key_controller.rb
@@ -22,8 +22,8 @@ def update
       analytics.idv_personal_key_submitted(
         address_verification_method: address_verification_method,
         deactivation_reason: idv_session.profile&.deactivation_reason,
-        fraud_review_pending: idv_session.profile&.fraud_review_pending,
-        fraud_rejection: idv_session.profile&.fraud_rejection,
+        fraud_review_pending: idv_session.profile&.fraud_review_pending?,
+        fraud_rejection: idv_session.profile&.fraud_rejection?,
       )
       redirect_to next_step
     end
diff --git a/app/controllers/idv/phone_controller.rb b/app/controllers/idv/phone_controller.rb
index 6afe9035396..b811b2ba8ae 100644
--- a/app/controllers/idv/phone_controller.rb
+++ b/app/controllers/idv/phone_controller.rb
@@ -126,7 +126,7 @@ def step
     end
 
     def step_params
-      params.require(:idv_phone_form).permit(:phone, :otp_delivery_preference)
+      params.require(:idv_phone_form).permit(:phone, :international_code, :otp_delivery_preference)
     end
 
     def confirm_step_needed
diff --git a/app/controllers/idv/phone_errors_controller.rb b/app/controllers/idv/phone_errors_controller.rb
index fed541d4730..0c2565b26c6 100644
--- a/app/controllers/idv/phone_errors_controller.rb
+++ b/app/controllers/idv/phone_errors_controller.rb
@@ -1,5 +1,6 @@
 module Idv
   class PhoneErrorsController < ApplicationController
+    include StepIndicatorConcern
     include IdvSession
 
     before_action :confirm_two_factor_authenticated
@@ -9,6 +10,8 @@ class PhoneErrorsController < ApplicationController
 
     def warning
       @remaining_attempts = throttle.remaining_count
+      @phone = idv_session.previous_phone_step_params[:phone]
+      @country_code = idv_session.previous_phone_step_params[:international_code]
       track_event(type: :warning)
     end
 
diff --git a/app/controllers/idv/review_controller.rb b/app/controllers/idv/review_controller.rb
index 5c648c2f146..8d2dcd0e272 100644
--- a/app/controllers/idv/review_controller.rb
+++ b/app/controllers/idv/review_controller.rb
@@ -53,16 +53,16 @@ def create
 
       analytics.idv_review_complete(
         success: true,
-        fraud_review_pending: idv_session.profile.fraud_review_pending,
-        fraud_rejection: idv_session.profile.fraud_rejection,
+        fraud_review_pending: idv_session.profile.fraud_review_pending?,
+        fraud_rejection: idv_session.profile.fraud_rejection?,
         deactivation_reason: idv_session.profile.deactivation_reason,
       )
       Funnel::DocAuth::RegisterStep.new(current_user.id, current_sp&.issuer).
         call(:verified, :view, true)
       analytics.idv_final(
         success: true,
-        fraud_review_pending: idv_session.profile.fraud_review_pending,
-        fraud_rejection: idv_session.profile.fraud_rejection,
+        fraud_review_pending: idv_session.profile.fraud_review_pending?,
+        fraud_rejection: idv_session.profile.fraud_rejection?,
         deactivation_reason: idv_session.profile.deactivation_reason,
       )
 
diff --git a/app/controllers/idv/ssn_controller.rb b/app/controllers/idv/ssn_controller.rb
index 25945d0373f..936b331d6f3 100644
--- a/app/controllers/idv/ssn_controller.rb
+++ b/app/controllers/idv/ssn_controller.rb
@@ -56,7 +56,7 @@ def extra_view_variables
     private
 
     def next_url
-      if @pii[:state] == 'PR'
+      if pii_from_doc[:state] == 'PR'
         idv_address_url
       else
         idv_verify_info_url
diff --git a/app/controllers/idv/unavailable_controller.rb b/app/controllers/idv/unavailable_controller.rb
new file mode 100644
index 00000000000..79ffe2bf1e4
--- /dev/null
+++ b/app/controllers/idv/unavailable_controller.rb
@@ -0,0 +1,34 @@
+module Idv
+  class UnavailableController < ApplicationController
+    ALLOWED_FROM_LOCATIONS = [SignUp::RegistrationsController::CREATE_ACCOUNT]
+
+    before_action :redirect_if_idv_available_and_from_create_account
+
+    def show
+      analytics.vendor_outage(
+        vendor_status: {
+          acuant: IdentityConfig.store.vendor_status_acuant,
+          lexisnexis_instant_verify: IdentityConfig.store.vendor_status_lexisnexis_instant_verify,
+          lexisnexis_trueid: IdentityConfig.store.vendor_status_lexisnexis_trueid,
+          sms: IdentityConfig.store.vendor_status_sms,
+          voice: IdentityConfig.store.vendor_status_voice,
+        },
+        redirect_from: from,
+      )
+    end
+
+    private
+
+    def from
+      params[:from] if ALLOWED_FROM_LOCATIONS.include?(params[:from])
+    end
+
+    def from_create_account?
+      from == SignUp::RegistrationsController::CREATE_ACCOUNT
+    end
+
+    def redirect_if_idv_available_and_from_create_account
+      redirect_to sign_up_email_url if FeatureManagement.idv_available? && from_create_account?
+    end
+  end
+end
diff --git a/app/controllers/idv/verify_info_controller.rb b/app/controllers/idv/verify_info_controller.rb
index 9ea99d5ae5b..494ca2257e8 100644
--- a/app/controllers/idv/verify_info_controller.rb
+++ b/app/controllers/idv/verify_info_controller.rb
@@ -10,8 +10,6 @@ class VerifyInfoController < ApplicationController
     before_action :confirm_verify_info_step_needed
 
     def show
-      @in_person_proofing = false
-      @verify_info_submit_path = idv_verify_info_path
       @step_indicator_steps = step_indicator_steps
 
       increment_step_counts
@@ -123,29 +121,5 @@ def current_flow_step_counts
     def increment_step_counts
       current_flow_step_counts['verify'] += 1
     end
-
-    # copied from verify_base_step. May want reconciliation with phone_step
-    def process_async_state(current_async_state)
-      if current_async_state.none?
-        idv_session.invalidate_verify_info_step!
-        render :show
-      elsif current_async_state.in_progress?
-        render 'shared/wait'
-      elsif current_async_state.missing?
-        analytics.idv_proofing_resolution_result_missing
-        flash.now[:error] = I18n.t('idv.failure.timeout')
-        render :show
-
-        delete_async
-        idv_session.invalidate_verify_info_step!
-
-        log_idv_verification_submitted_event(
-          success: false,
-          failure_reason: { idv_verification: [:timeout] },
-        )
-      elsif current_async_state.done?
-        async_state_done(current_async_state)
-      end
-    end
   end
 end
diff --git a/app/controllers/sign_up/registrations_controller.rb b/app/controllers/sign_up/registrations_controller.rb
index 51a9ddb7e71..0f26e3fb160 100644
--- a/app/controllers/sign_up/registrations_controller.rb
+++ b/app/controllers/sign_up/registrations_controller.rb
@@ -5,7 +5,7 @@ class RegistrationsController < ApplicationController
 
     before_action :confirm_two_factor_authenticated, only: [:destroy_confirm]
     before_action :require_no_authentication
-    before_action :redirect_if_ial2_and_vendor_outage
+    before_action :redirect_if_ial2_and_idv_unavailable
 
     CREATE_ACCOUNT = 'create_account'
 
@@ -71,11 +71,10 @@ def sp_request_id
       ServiceProviderRequestProxy.from_uuid(request_id).uuid
     end
 
-    def redirect_if_ial2_and_vendor_outage
-      return unless ial2_requested? && OutageStatus.new.any_idv_vendor_outage?
-
-      session[:vendor_outage_redirect] = CREATE_ACCOUNT
-      return redirect_to vendor_outage_url
+    def redirect_if_ial2_and_idv_unavailable
+      if ial2_requested? && !FeatureManagement.idv_available?
+        redirect_to idv_unavailable_path(from: CREATE_ACCOUNT)
+      end
     end
   end
 end
diff --git a/app/controllers/users/backup_code_setup_controller.rb b/app/controllers/users/backup_code_setup_controller.rb
index 191ca00855d..25e2bd61bfa 100644
--- a/app/controllers/users/backup_code_setup_controller.rb
+++ b/app/controllers/users/backup_code_setup_controller.rb
@@ -11,7 +11,7 @@ class BackupCodeSetupController < ApplicationController
     before_action :set_backup_code_setup_presenter
     before_action :apply_secure_headers_override
     before_action :authorize_backup_code_disable, only: [:delete]
-    before_action :confirm_recently_authenticated_2fa, if: -> do
+    before_action :confirm_recently_authenticated_2fa, except: [:reminder], if: -> do
       IdentityConfig.store.reauthentication_for_second_factor_management_enabled
     end
 
diff --git a/app/controllers/vendor_outage_controller.rb b/app/controllers/vendor_outage_controller.rb
index fdc023b203f..cf353672a33 100644
--- a/app/controllers/vendor_outage_controller.rb
+++ b/app/controllers/vendor_outage_controller.rb
@@ -1,13 +1,10 @@
 class VendorOutageController < ApplicationController
   def show
-    vendor_status = OutageStatus.new(
-      sp: current_sp,
-      from: session.delete(:vendor_outage_redirect),
-      from_idv: session.delete(:vendor_outage_redirect_from_idv),
-    )
-    @specific_message = vendor_status.outage_message
+    outage_status = OutageStatus.new
+
+    @specific_message = outage_status.outage_message
     @show_gpo_option = from_idv_phone? && gpo_letter_available?
-    vendor_status.track_event(analytics)
+    outage_status.track_event(analytics)
   end
 
   private
diff --git a/app/forms/idv/state_id_form.rb b/app/forms/idv/state_id_form.rb
index 02c8b11a9a1..bbfb252ea16 100644
--- a/app/forms/idv/state_id_form.rb
+++ b/app/forms/idv/state_id_form.rb
@@ -4,8 +4,8 @@ class StateIdForm
     include FormStateIdValidator
 
     ATTRIBUTES = %i[first_name last_name dob state_id_address1 state_id_address2
-                    state_id_city state_id_zipcode state_id_jurisdiction state_id_number
-                    same_address_as_id].freeze
+                    state_id_city state_id_zipcode state_id_jurisdiction
+                    state_id_state state_id_number same_address_as_id].freeze
 
     attr_accessor(*ATTRIBUTES)
 
diff --git a/app/javascript/packages/document-capture/components/in-person-call-to-action.spec.tsx b/app/javascript/packages/document-capture/components/in-person-call-to-action.spec.tsx
index d5e72f792a0..e5879ddf146 100644
--- a/app/javascript/packages/document-capture/components/in-person-call-to-action.spec.tsx
+++ b/app/javascript/packages/document-capture/components/in-person-call-to-action.spec.tsx
@@ -20,8 +20,8 @@ describe('InPersonCallToAction', () => {
       </AnalyticsContextProvider>,
     );
 
-    const link = getByRole('link', { name: 'in_person_proofing.body.cta.button' });
-    await userEvent.click(link);
+    const button = getByRole('button', { name: 'in_person_proofing.body.cta.button' });
+    await userEvent.click(button);
 
     expect(trackEvent).to.have.been.calledWith(
       'IdV: verify in person troubleshooting option clicked',
diff --git a/app/javascript/packages/document-capture/components/in-person-call-to-action.tsx b/app/javascript/packages/document-capture/components/in-person-call-to-action.tsx
index 52c242153fa..61625ca68fc 100644
--- a/app/javascript/packages/document-capture/components/in-person-call-to-action.tsx
+++ b/app/javascript/packages/document-capture/components/in-person-call-to-action.tsx
@@ -2,6 +2,7 @@ import { useContext } from 'react';
 import { Button } from '@18f/identity-components';
 import { useInstanceId } from '@18f/identity-react-hooks';
 import { t } from '@18f/identity-i18n';
+import useHistoryParam from '@18f/identity-form-steps/use-history-param';
 import AnalyticsContext from '../context/analytics';
 import { InPersonContext } from '../context';
 
@@ -15,6 +16,7 @@ function InPersonCallToAction({ altHeading, altPrompt, altButtonText }: InPerson
   const instanceId = useInstanceId();
   const { trackEvent } = useContext(AnalyticsContext);
   const { inPersonCtaVariantActive } = useContext(InPersonContext);
+  const [, setStepName] = useHistoryParam(undefined);
 
   return (
     <section
@@ -30,13 +32,13 @@ function InPersonCallToAction({ altHeading, altPrompt, altButtonText }: InPerson
         isBig
         isOutline
         isWide
-        href="#location"
         className="margin-top-3 margin-bottom-1"
-        onClick={() =>
+        onClick={() => {
+          setStepName('location');
           trackEvent('IdV: verify in person troubleshooting option clicked', {
             in_person_cta_variant: inPersonCtaVariantActive,
-          })
-        }
+          });
+        }}
       >
         {altButtonText || t('in_person_proofing.body.cta.button')}
       </Button>
diff --git a/app/javascript/packages/document-capture/components/in-person-location-post-office-search-step.tsx b/app/javascript/packages/document-capture/components/in-person-location-post-office-search-step.tsx
index 95e73ff07e8..f5e8fce3792 100644
--- a/app/javascript/packages/document-capture/components/in-person-location-post-office-search-step.tsx
+++ b/app/javascript/packages/document-capture/components/in-person-location-post-office-search-step.tsx
@@ -112,7 +112,7 @@ function InPersonLocationPostOfficeSearchStep({ onChange, toPreviousStep, regist
           address={foundAddress?.address || ''}
         />
       )}
-      <BackButton includeBorder onClick={toPreviousStep} />
+      <BackButton role="link" includeBorder onClick={toPreviousStep} />
     </>
   );
 }
diff --git a/app/javascript/packages/document-capture/components/in-person-prepare-step.spec.tsx b/app/javascript/packages/document-capture/components/in-person-prepare-step.spec.tsx
index 74d2cf50ef8..74c1241355d 100644
--- a/app/javascript/packages/document-capture/components/in-person-prepare-step.spec.tsx
+++ b/app/javascript/packages/document-capture/components/in-person-prepare-step.spec.tsx
@@ -39,7 +39,7 @@ describe('InPersonPrepareStep', () => {
         { wrapper },
       );
 
-      await userEvent.click(getByRole('link', { name: 'forms.buttons.continue' }));
+      await userEvent.click(getByRole('button', { name: 'forms.buttons.continue' }));
       await waitFor(() => window.location.hash === inPersonURL);
 
       expect(trackEvent).to.have.been.calledWith('IdV: prepare submitted');
@@ -60,10 +60,10 @@ describe('InPersonPrepareStep', () => {
           { wrapper },
         );
 
-        const link = getByRole('link', { name: 'forms.buttons.continue' });
+        const button = getByRole('button', { name: 'forms.buttons.continue' });
 
-        const didFollowLinkOnFirstClick = fireEvent.click(link);
-        const didFollowLinkOnSecondClick = fireEvent.click(link);
+        const didFollowLinkOnFirstClick = fireEvent.click(button);
+        const didFollowLinkOnSecondClick = fireEvent.click(button);
 
         clock.tick(delay);
 
diff --git a/app/javascript/packages/document-capture/components/in-person-prepare-step.tsx b/app/javascript/packages/document-capture/components/in-person-prepare-step.tsx
index 91f5bbcf829..db61517b3b7 100644
--- a/app/javascript/packages/document-capture/components/in-person-prepare-step.tsx
+++ b/app/javascript/packages/document-capture/components/in-person-prepare-step.tsx
@@ -29,7 +29,7 @@ function InPersonPrepareStep({ toPreviousStep, value }) {
       setIsSubmitting(true);
       removeUnloadProtection();
       await trackEvent('IdV: prepare submitted');
-      window.location.href = (event.target as HTMLAnchorElement).href;
+      window.location.href = inPersonURL!;
     }
   };
 
@@ -59,7 +59,7 @@ function InPersonPrepareStep({ toPreviousStep, value }) {
       {flowPath === 'hybrid' && <FormStepsButton.Continue />}
       {inPersonURL && flowPath === 'standard' && (
         <div className="margin-y-5">
-          <SpinnerButton href={inPersonURL} onClick={onContinue} isBig isWide>
+          <SpinnerButton onClick={onContinue} isBig isWide>
             {t('forms.buttons.continue')}
           </SpinnerButton>
         </div>
@@ -78,7 +78,7 @@ function InPersonPrepareStep({ toPreviousStep, value }) {
         )}
       </p>
       <InPersonTroubleshootingOptions />
-      <BackButton includeBorder onClick={toPreviousStep} />
+      <BackButton role="link" includeBorder onClick={toPreviousStep} />
     </>
   );
 }
diff --git a/app/jobs/get_usps_proofing_results_job.rb b/app/jobs/get_usps_proofing_results_job.rb
index f7f026edc7b..467f21a2ec2 100644
--- a/app/jobs/get_usps_proofing_results_job.rb
+++ b/app/jobs/get_usps_proofing_results_job.rb
@@ -117,6 +117,8 @@ def enrollment_analytics_attributes(enrollment, complete:)
       enrollment_code: enrollment.enrollment_code,
       enrollment_id: enrollment.id,
       minutes_since_last_status_check: enrollment.minutes_since_last_status_check,
+      minutes_since_last_status_check_completed:
+        enrollment.minutes_since_last_status_check_completed,
       minutes_since_last_status_update: enrollment.minutes_since_last_status_update,
       minutes_since_established: enrollment.minutes_since_established,
       minutes_to_completion: complete ? enrollment.minutes_since_established : nil,
@@ -157,6 +159,7 @@ def handle_bad_request_error(err, enrollment)
           **enrollment_analytics_attributes(enrollment, complete: false),
           response_message: response_message,
         )
+      enrollment.update(status_check_completed_at: Time.zone.now)
     elsif response_message&.match(IPP_EXPIRED_ERROR_MESSAGE)
       handle_expired_status_update(enrollment, err.response, response_message)
     elsif response_message == IPP_INVALID_ENROLLMENT_CODE_MESSAGE % enrollment.enrollment_code
@@ -248,7 +251,11 @@ def handle_unsupported_id_type(enrollment, response)
       primary_id_type: response['primaryIdType'],
       reason: 'Unsupported ID type',
     )
-    enrollment.update(status: :failed, proofed_at: proofed_at)
+    enrollment.update(
+      status: :failed,
+      proofed_at: proofed_at,
+      status_check_completed_at: Time.zone.now,
+    )
 
     send_failed_email(enrollment.user, enrollment)
     analytics(user: enrollment.user).idv_in_person_usps_proofing_results_job_email_initiated(
@@ -265,7 +272,10 @@ def handle_expired_status_update(enrollment, response, response_message)
       passed: false,
       reason: 'Enrollment has expired',
     )
-    enrollment.update(status: :expired)
+    enrollment.update(
+      status: :expired,
+      status_check_completed_at: Time.zone.now,
+    )
 
     begin
       send_deadline_passed_email(enrollment.user, enrollment) unless enrollment.deadline_passed_sent
@@ -321,7 +331,11 @@ def handle_failed_status(enrollment, response)
       reason: 'Failed status',
     )
 
-    enrollment.update(status: :failed, proofed_at: proofed_at)
+    enrollment.update(
+      status: :failed,
+      proofed_at: proofed_at,
+      status_check_completed_at: Time.zone.now,
+    )
     if response['fraudSuspected']
       send_failed_fraud_email(enrollment.user, enrollment)
       analytics(user: enrollment.user).idv_in_person_usps_proofing_results_job_email_initiated(
@@ -347,7 +361,11 @@ def handle_successful_status_update(enrollment, response)
       reason: 'Successful status update',
     )
     enrollment.profile.activate
-    enrollment.update(status: :passed, proofed_at: proofed_at)
+    enrollment.update(
+      status: :passed,
+      proofed_at: proofed_at,
+      status_check_completed_at: Time.zone.now,
+    )
     analytics(user: enrollment.user).idv_in_person_usps_proofing_results_job_email_initiated(
       **email_analytics_attributes(enrollment),
       email_type: 'Success',
diff --git a/app/jobs/reports/base_report.rb b/app/jobs/reports/base_report.rb
index 33d2a5efe17..e424ffc8f49 100644
--- a/app/jobs/reports/base_report.rb
+++ b/app/jobs/reports/base_report.rb
@@ -50,14 +50,6 @@ def save_report(report_name, body, extension:)
       upload_file_to_s3_timestamped_and_latest(report_name, body, extension)
     end
 
-    def track_report_data_event(event, hash = {})
-      write_hash_to_reports_log({ name: event, time: Time.zone.now.iso8601 }.merge(hash))
-    end
-
-    def write_hash_to_reports_log(log_hash)
-      reports_logger.info(log_hash.to_json)
-    end
-
     def reports_logger
       @reports_logger ||= ActiveSupport::Logger.new(Rails.root.join('log', 'reports.log'))
     end
diff --git a/app/jobs/reports/sp_active_users_report.rb b/app/jobs/reports/sp_active_users_report.rb
index 184ae184140..4034e6d86b2 100644
--- a/app/jobs/reports/sp_active_users_report.rb
+++ b/app/jobs/reports/sp_active_users_report.rb
@@ -14,9 +14,11 @@ class SpActiveUsersReport < BaseReport
     # The report will run for the entire fiscal year that ended the day before rather than for the
     # partial day of October 1st in the current fiscal year.
     def perform(date)
+      range = reporting_range(date)
+
       results = transaction_with_timeout do
-        range = reporting_range(date)
-        Db::Identity::SpActiveUserCounts.call(range.begin, range.end)
+        Db::Identity::SpActiveUserCounts.by_issuer(range.begin, range.end) +
+          Db::Identity::SpActiveUserCounts.overall(range.begin, range.end)
       end
       save_report(REPORT_NAME, results.to_json, extension: 'json')
     end
diff --git a/app/jobs/reports/sp_user_counts_report.rb b/app/jobs/reports/sp_user_counts_report.rb
index 64e8e76cc04..2304f951d55 100644
--- a/app/jobs/reports/sp_user_counts_report.rb
+++ b/app/jobs/reports/sp_user_counts_report.rb
@@ -6,53 +6,10 @@ class SpUserCountsReport < BaseReport
 
     def perform(_date)
       user_counts = transaction_with_timeout do
-        Db::Identity::SpUserCounts.call
+        Db::Identity::SpUserCounts.by_issuer + Db::Identity::SpUserCounts.overall
       end
 
-      track_report_data_events(user_counts)
-      results = save_report(REPORT_NAME, user_counts.to_json, extension: 'json')
-
-      track_global_user_total_events
-      results
-    end
-
-    private
-
-    def track_report_data_events(user_counts)
-      user_counts.each do |hash|
-        track_report_data_event(
-          'Report SP User Counts',
-          issuer: hash['issuer'],
-          user_total: hash['total'],
-          ial1_user_total: hash['ial1_total'],
-          ial2_user_total: hash['ial2_total'],
-          app_id: hash['app_id'].to_s,
-        )
-      end
-    end
-
-    def track_global_user_total_events
-      track_global_registered_users
-      track_users_linked_to_sps(ial: 1, event: 'Report IAL1 Users Linked to SPs Count')
-      track_users_linked_to_sps(ial: 2, event: 'Report IAL2 Users Linked to SPs Count')
-    end
-
-    def track_global_registered_users
-      transaction_with_timeout do
-        track_report_data_event(
-          'Report Registered Users Count',
-          count: Funnel::Registration::TotalRegisteredCount.call,
-        )
-      end
-    end
-
-    def track_users_linked_to_sps(ial:, event:)
-      transaction_with_timeout do
-        track_report_data_event(
-          event,
-          count: ServiceProviderIdentity.where(ial: ial).select(:user_id).distinct.count,
-        )
-      end
+      save_report(REPORT_NAME, user_counts.to_json, extension: 'json')
     end
   end
 end
diff --git a/app/models/in_person_enrollment.rb b/app/models/in_person_enrollment.rb
index d3e450458fc..41a5a2a2e26 100644
--- a/app/models/in_person_enrollment.rb
+++ b/app/models/in_person_enrollment.rb
@@ -73,6 +73,11 @@ def minutes_since_last_status_check
     (Time.zone.now - status_check_attempted_at).seconds.in_minutes.round(2)
   end
 
+  def minutes_since_last_status_check_completed
+    return unless status_check_completed_at.present?
+    (Time.zone.now - status_check_completed_at).seconds.in_minutes.round(2)
+  end
+
   def minutes_since_last_status_update
     return unless status_updated_at.present?
     (Time.zone.now - status_updated_at).seconds.in_minutes.round(2)
diff --git a/app/models/profile.rb b/app/models/profile.rb
index 66ac064e4ad..03c97de5f22 100644
--- a/app/models/profile.rb
+++ b/app/models/profile.rb
@@ -27,6 +27,14 @@ class Profile < ApplicationRecord
 
   attr_reader :personal_key
 
+  def fraud_review_pending?
+    !!(fraud_review_pending || fraud_review_pending_at)
+  end
+
+  def fraud_rejection?
+    !!(fraud_rejection || fraud_rejection_at)
+  end
+
   # rubocop:disable Rails/SkipsModelValidations
   def activate
     return if fraud_review_pending? || fraud_rejection?
@@ -48,7 +56,10 @@ def activate
   # rubocop:enable Rails/SkipsModelValidations
 
   def activate_after_passing_review
-    update!(fraud_review_pending: false, fraud_rejection: false)
+    update!(
+      fraud_review_pending: false, fraud_rejection: false, fraud_review_pending_at: nil,
+      fraud_rejection_at: nil
+    )
     track_fraud_review_adjudication(decision: 'pass')
     activate
   end
@@ -58,11 +69,17 @@ def deactivate(reason)
   end
 
   def deactivate_for_fraud_review
-    update!(active: false, fraud_review_pending: true, fraud_rejection: false)
+    update!(
+      active: false, fraud_review_pending: true, fraud_rejection: false,
+      fraud_review_pending_at: Time.zone.now, fraud_rejection_at: nil
+    )
   end
 
   def reject_for_fraud(notify_user:)
-    update!(active: false, fraud_review_pending: false, fraud_rejection: true)
+    update!(
+      active: false, fraud_review_pending: false, fraud_rejection: true,
+      fraud_review_pending_at: nil, fraud_rejection_at: Time.zone.now
+    )
     track_fraud_review_adjudication(
       decision: notify_user ? 'manual_reject' : 'automatic_reject',
     )
diff --git a/app/models/proofing_component.rb b/app/models/proofing_component.rb
index 0c6c38a5e55..011ca97381a 100644
--- a/app/models/proofing_component.rb
+++ b/app/models/proofing_component.rb
@@ -1,7 +1,3 @@
 class ProofingComponent < ApplicationRecord
   belongs_to :user
-
-  def review_eligible?
-    verified_at&.after?(30.days.ago)
-  end
 end
diff --git a/app/models/user.rb b/app/models/user.rb
index ecf8b1dff0c..021728c8381 100644
--- a/app/models/user.rb
+++ b/app/models/user.rb
@@ -102,6 +102,11 @@ def pending_profile
     profiles.gpo_verification_pending.order(created_at: :desc).first
   end
 
+  def fraud_review_eligible?
+    return false if !fraud_review_pending?
+    fraud_review_pending_profile.verified_at&.after?(30.days.ago)
+  end
+
   def fraud_review_pending?
     fraud_review_pending_profile.present?
   end
diff --git a/app/services/analytics_events.rb b/app/services/analytics_events.rb
index a8d551a5151..512937553cf 100644
--- a/app/services/analytics_events.rb
+++ b/app/services/analytics_events.rb
@@ -2909,12 +2909,12 @@ def user_registration_2fa_setup_visit
     track_event('User Registration: 2FA Setup visited')
   end
 
-  # @param [String] redirect_from
   # @param [Hash] vendor_status
+  # @param [String,nil] redirect_from
   # Tracks when vendor has outage
   def vendor_outage(
-    redirect_from:,
     vendor_status:,
+    redirect_from: nil,
     **extra
   )
     track_event(
diff --git a/app/services/db/identity/sp_active_user_counts.rb b/app/services/db/identity/sp_active_user_counts.rb
index bcb70bebf03..44b6034e2b3 100644
--- a/app/services/db/identity/sp_active_user_counts.rb
+++ b/app/services/db/identity/sp_active_user_counts.rb
@@ -1,38 +1,74 @@
 module Db
   module Identity
     class SpActiveUserCounts
-      def self.call(start, finish = Time.zone.now)
+      def self.by_issuer(start, finish = Time.zone.now)
         params = {
           start: ActiveRecord::Base.connection.quote(start),
           finish: ActiveRecord::Base.connection.quote(finish),
         }
+
         sql = format(<<~SQL, params)
           SELECT
-            service_providers.issuer,
-            MAX(app_id) AS app_id,
-            CAST(SUM(total_ial1_active) AS INTEGER) AS total_ial1_active,
-            CAST(SUM(total_ial2_active) AS INTEGER) AS total_ial2_active
+            identities.service_provider AS issuer
+          , MAX(service_providers.app_id) AS app_id
+          , COUNT(*) - SUM(
+              CASE
+              WHEN identities.last_ial2_authenticated_at BETWEEN %{start} AND %{finish} THEN 1
+              ELSE 0
+              END
+            ) AS total_ial1_active
+          , SUM(
+              CASE
+              WHEN identities.last_ial2_authenticated_at BETWEEN %{start} AND %{finish} THEN 1
+              ELSE 0
+              END
+            ) AS total_ial2_active
+          FROM identities
+          JOIN service_providers ON service_providers.issuer = identities.service_provider
+          WHERE
+               (identities.last_ial1_authenticated_at BETWEEN %{start} AND %{finish})
+            OR (identities.last_ial2_authenticated_at BETWEEN %{start} AND %{finish})
+          GROUP BY identities.service_provider
+        SQL
+
+        ActiveRecord::Base.connection.execute(sql).to_a
+      end
+
+      def self.overall(start, finish = Time.zone.now)
+        params = {
+          start: ActiveRecord::Base.connection.quote(start),
+          finish: ActiveRecord::Base.connection.quote(finish),
+        }
+        sql = format(<<~SQL, params)
+          SELECT
+            COUNT(*) AS total
+          , COUNT(by_user.is_ial2) AS ial2_active
           FROM (
-            (SELECT
-              service_provider AS issuer,
-              count(*) AS total_ial1_active,
-              0 AS total_ial2_active
-            FROM identities
-            WHERE %{start} <= last_ial1_authenticated_at AND last_ial1_authenticated_at <= %{finish}
-            GROUP BY issuer ORDER BY issuer)
-            UNION
-            (SELECT
-              service_provider AS issuer,
-              0 AS total_ial1_active,
-              count(*) AS total_ial2_active
+            SELECT
+              identities.user_id
+            , BOOL_OR(identities.last_ial2_authenticated_at BETWEEN %{start} AND %{finish}) AS is_ial2
             FROM identities
-            WHERE %{start} <= last_ial2_authenticated_at AND last_ial2_authenticated_at <= %{finish}
-            GROUP BY issuer ORDER BY issuer)
-          ) AS union_of_ial1_and_ial2_results, service_providers
-          WHERE union_of_ial1_and_ial2_results.issuer = service_providers.issuer
-          GROUP BY service_providers.issuer ORDER BY service_providers.issuer
+            WHERE
+                 (identities.last_ial1_authenticated_at BETWEEN %{start} AND %{finish})
+              OR (identities.last_ial2_authenticated_at BETWEEN %{start} AND %{finish})
+            GROUP BY identities.user_id
+          ) by_user
         SQL
-        ActiveRecord::Base.connection.execute(sql)
+
+        row = ActiveRecord::Base.connection.execute(sql).to_a.first
+
+        total = row&.fetch('total') || 0
+        total_ial2_active = row&.fetch('ial2_active') || 0
+        total_ial1_active = total - total_ial2_active
+
+        [
+          {
+            issuer: nil,
+            app_id: nil,
+            total_ial1_active:,
+            total_ial2_active:,
+          }.transform_keys(&:to_s),
+        ]
       end
     end
   end
diff --git a/app/services/db/identity/sp_user_counts.rb b/app/services/db/identity/sp_user_counts.rb
index 47540d5a1aa..8c262230c69 100644
--- a/app/services/db/identity/sp_user_counts.rb
+++ b/app/services/db/identity/sp_user_counts.rb
@@ -1,7 +1,7 @@
 module Db
   module Identity
     class SpUserCounts
-      def self.call
+      def self.by_issuer
         sql = <<~SQL
           SELECT
             service_provider AS issuer,
@@ -13,7 +13,38 @@ def self.call
           WHERE identities.service_provider = service_providers.issuer
           GROUP BY identities.service_provider ORDER BY identities.service_provider
         SQL
-        ActiveRecord::Base.connection.execute(sql)
+        ActiveRecord::Base.connection.execute(sql).to_a
+      end
+
+      def self.overall
+        sql = <<~SQL
+          SELECT
+            COUNT(*) AS num_users
+          , by_user.is_ial2
+          FROM (
+            SELECT
+              identities.user_id
+            , BOOL_OR(identities.verified_at IS NOT NULL) AS is_ial2
+            FROM identities
+            GROUP BY identities.user_id
+          ) by_user
+          GROUP BY by_user.is_ial2
+        SQL
+
+        results = ActiveRecord::Base.connection.execute(sql).to_a
+
+        ial1_total = results.find { |r| !r['is_ial2'] }&.fetch('num_users') || 0
+        ial2_total = results.find { |r| r['is_ial2'] }&.fetch('num_users') || 0
+
+        [
+          {
+            issuer: nil,
+            app_id: nil,
+            total: ial1_total + ial2_total,
+            ial1_total:,
+            ial2_total:,
+          }.transform_keys(&:to_s),
+        ]
       end
     end
   end
diff --git a/app/services/idv/phone_step.rb b/app/services/idv/phone_step.rb
index a8dea4dd8c9..2265d1c8d19 100644
--- a/app/services/idv/phone_step.rb
+++ b/app/services/idv/phone_step.rb
@@ -12,7 +12,10 @@ def submit(step_params)
       throttle.increment!
 
       self.step_params = step_params
-      idv_session.previous_phone_step_params = step_params.slice(:phone, :otp_delivery_preference)
+      idv_session.previous_phone_step_params = step_params.slice(
+        :phone, :international_code,
+        :otp_delivery_preference
+      )
       proof_address
     end
 
diff --git a/app/services/idv/steps/in_person/verify_step.rb b/app/services/idv/steps/in_person/verify_step.rb
index 43a80d1d2eb..a74454b3505 100644
--- a/app/services/idv/steps/in_person/verify_step.rb
+++ b/app/services/idv/steps/in_person/verify_step.rb
@@ -14,7 +14,6 @@ def self.analytics_submitted_event
 
         def call
           pii[:state_id_type] = 'drivers_license' unless invalid_state?
-          add_proofing_component
           enqueue_job
         end
 
@@ -28,12 +27,6 @@ def extra_view_variables
 
         private
 
-        def add_proofing_component
-          ProofingComponent.
-            create_or_find_by(user: current_user).
-            update(document_check: Idp::Constants::Vendors::USPS)
-        end
-
         def capture_secondary_id_enabled?
           current_user.establishing_in_person_enrollment.capture_secondary_id_enabled
         end
diff --git a/app/services/out_of_band_session_accessor.rb b/app/services/out_of_band_session_accessor.rb
index f06e3c9a472..dd2146ca100 100644
--- a/app/services/out_of_band_session_accessor.rb
+++ b/app/services/out_of_band_session_accessor.rb
@@ -28,7 +28,7 @@ def load_x509
   end
 
   def destroy
-    session_store.send(:destroy_session_from_sid, session_uuid, drop: true)
+    session_store.send(:delete_session, {}, Rack::Session::SessionId.new(session_uuid), drop: true)
   end
 
   # @api private
@@ -60,13 +60,20 @@ def put(data, expiration = 5.minutes)
       'warden.user.user.session' => data.to_h,
     }
 
-    session_store.
-      send(:set_session, {}, session_uuid, session_data, expire_after: expiration.to_i)
+    session_store.send(
+      :write_session,
+      {},
+      Rack::Session::SessionId.new(session_uuid),
+      session_data,
+      expire_after: expiration.to_i,
+    )
   end
 
   # @return [Hash]
   def session_data
-    @session_data ||= session_store.send(:load_session_from_redis, session_uuid) || {}
+    @session_data ||= session_store.send(
+      :find_session, {}, Rack::Session::SessionId.new(session_uuid)
+    ).last || {}
   end
 
   def session_store
diff --git a/app/services/outage_status.rb b/app/services/outage_status.rb
index 290dbde4acc..bb7b532d279 100644
--- a/app/services/outage_status.rb
+++ b/app/services/outage_status.rb
@@ -1,12 +1,6 @@
 class OutageStatus
   include ActionView::Helpers::TranslationHelper
 
-  def initialize(from: nil, from_idv: nil, sp: nil)
-    @from = from
-    @from_idv = from_idv
-    @sp = sp
-  end
-
   IDV_VENDORS = %i[acuant lexisnexis_instant_verify lexisnexis_trueid].freeze
   PHONE_VENDORS = %i[sms voice].freeze
   ALL_VENDORS = (IDV_VENDORS + PHONE_VENDORS).freeze
@@ -55,31 +49,15 @@ def phone_finder_outage?
     all_vendor_outage?([:lexisnexis_phone_finder])
   end
 
-  def from_idv?
-    from_idv
-  end
-
   # Returns an appropriate error message based upon the type of outage or what the user was doing
   # when they encountered the outage.
   #
   # @return [String, nil] the localized message.
   def outage_message
     if any_idv_vendor_outage?
-      if from_idv?
-        if sp
-          t('vendor_outage.blocked.idv.with_sp', service_provider: sp.friendly_name)
-        else
-          t('vendor_outage.blocked.idv.without_sp')
-        end
-      else
-        t('vendor_outage.blocked.idv.generic')
-      end
+      t('vendor_outage.blocked.idv.generic')
     elsif any_phone_vendor_outage?
-      if from_idv?
-        t('vendor_outage.blocked.phone.idv')
-      else
-        t('vendor_outage.blocked.phone.default')
-      end
+      t('vendor_outage.blocked.phone.default')
     end
   end
 
@@ -94,11 +72,6 @@ def track_event(analytics)
         sms: IdentityConfig.store.vendor_status_sms,
         voice: IdentityConfig.store.vendor_status_voice,
       },
-      redirect_from: from,
     )
   end
-
-  private
-
-  attr_reader :from, :from_idv, :sp
 end
diff --git a/app/services/pii/attributes.rb b/app/services/pii/attributes.rb
index 53119c0949b..dbe40b20471 100644
--- a/app/services/pii/attributes.rb
+++ b/app/services/pii/attributes.rb
@@ -10,7 +10,11 @@ module Pii
     # The user's residential address
     :address1, :address2, :city, :state, :zipcode, :same_address_as_id,
     # The address on a user's state-issued ID, which may be different from their residential address
-    :state_id_address1, :state_id_address2, :state_id_city, :state_id_jurisdiction, :state_id_zipcode, # rubocop:disable Layout/LineLength
+    :state_id_address1, :state_id_address2, :state_id_city, :state_id_zipcode,
+    # the state that issued the id, which may be different than the state in the state id address
+    :state_id_jurisdiction,
+    # the state in the state id address, which may not be the state that issued the ID
+    :state_id_state,
     :ssn, :dob, :phone,
     *DEPRECATED_PII_ATTRIBUTES
   ) do
diff --git a/app/services/store_sp_metadata_in_session.rb b/app/services/store_sp_metadata_in_session.rb
index 9e573f286f3..507ac40724c 100644
--- a/app/services/store_sp_metadata_in_session.rb
+++ b/app/services/store_sp_metadata_in_session.rb
@@ -21,14 +21,6 @@ def ial_context
     @ial_context ||= IalContext.new(ial: sp_request.ial, service_provider: service_provider)
   end
 
-  def event_attributes
-    {
-      event: 'StoreSpMetadataInSession',
-      request_id_present: request_id.present?,
-      sp_request_class: sp_request.class.to_s,
-    }.to_json
-  end
-
   def sp_request
     @sp_request ||= ServiceProviderRequestProxy.from_uuid(request_id)
   end
diff --git a/app/services/usps_in_person_proofing/enrollment_helper.rb b/app/services/usps_in_person_proofing/enrollment_helper.rb
index 1c7f09d77f7..b3fc7d1ab52 100644
--- a/app/services/usps_in_person_proofing/enrollment_helper.rb
+++ b/app/services/usps_in_person_proofing/enrollment_helper.rb
@@ -48,7 +48,7 @@ def create_usps_enrollment(enrollment, pii)
 
         # If we're using secondary ID capture (aka double address verification),
         # then send the state ID address to USPS. Otherwise send the residential address.
-        if enrollment.capture_secondary_id_enabled? && !pii[:same_address_as_id]
+        if enrollment.capture_secondary_id_enabled? && !enrollment.current_address_matches_id?
           pii = pii.except(*SECONDARY_ID_ADDRESS_MAP.values).
             transform_keys(SECONDARY_ID_ADDRESS_MAP)
         end
@@ -98,7 +98,7 @@ def usps_proofer
         state_id_address1: :address1,
         state_id_address2: :address2,
         state_id_city: :city,
-        state_id_jurisdiction: :state,
+        state_id_state: :state,
         state_id_zipcode: :zipcode,
       }.freeze
 
diff --git a/app/views/idv/in_person/state_id.html.erb b/app/views/idv/in_person/state_id.html.erb
index ca27486a6e3..131a646e320 100644
--- a/app/views/idv/in_person/state_id.html.erb
+++ b/app/views/idv/in_person/state_id.html.erb
@@ -96,6 +96,21 @@
       %>
   </div>
 
+  <% if capture_secondary_id_enabled %>
+    <div class="margin-bottom-4">
+      <%= render ValidatedFieldComponent.new(
+            name: :state_id_jurisdiction,
+            collection: us_states_territories,
+            form: f,
+            hint: t('in_person_proofing.form.state_id.state_id_jurisdiction_hint'),
+            label: t('in_person_proofing.form.state_id.state_id_jurisdiction'),
+            label_html: { class: 'usa-label' },
+            prompt: t('in_person_proofing.form.state_id.state_id_jurisdiction_prompt'),
+            required: true,
+            selected: pii[:state_id_jurisdiction],
+          ) %>
+    </div>
+  <% end %>
   <div class="tablet:grid-col-8 margin-bottom-5">
     <%= render ValidatedFieldComponent.new(
           name: :state_id_number,
@@ -110,6 +125,17 @@
   </div>
     
   <% if capture_secondary_id_enabled %>
+    <h2> <%= t('in_person_proofing.headings.id_address') %> </h2>
+      <%= render ValidatedFieldComponent.new(
+            name: :state_id_state,
+            collection: us_states_territories,
+            form: f,
+            label: t('in_person_proofing.form.state_id.state_id_state'),
+            label_html: { class: 'usa-label' },
+            prompt: t('in_person_proofing.form.state_id.state_id_state_prompt'),
+            required: true,
+            selected: pii[:state_id_state],
+          ) %>
       <%= render ValidatedFieldComponent.new(
             name: :state_id_address1,
             form: f,
@@ -140,19 +166,21 @@
             required: true,
           ) %>
   <% end %>
-  <div class="margin-bottom-4">
-    <%= render ValidatedFieldComponent.new(
-          name: :state_id_jurisdiction,
-          collection: us_states_territories,
-          form: f,
-          hint: t('in_person_proofing.form.state_id.state_id_jurisdiction_hint'),
-          label: t('in_person_proofing.form.state_id.state_id_jurisdiction'),
-          label_html: { class: 'usa-label' },
-          prompt: t('in_person_proofing.form.state_id.state_id_jurisdiction_prompt'),
-          required: true,
-          selected: pii[:state_id_jurisdiction],
-        ) %>
-  </div>
+  <% unless capture_secondary_id_enabled %>
+    <div class="margin-bottom-4">
+      <%= render ValidatedFieldComponent.new(
+            name: :state_id_jurisdiction,
+            collection: us_states_territories,
+            form: f,
+            hint: t('in_person_proofing.form.state_id.state_id_state_hint'),
+            label: t('in_person_proofing.form.state_id.state_id_jurisdiction'),
+            label_html: { class: 'usa-label' },
+            prompt: t('in_person_proofing.form.state_id.state_id_jurisdiction_prompt'),
+            required: true,
+            selected: pii[:state_id_jurisdiction],
+          ) %>
+    </div>
+  <% end %>
   <% if capture_secondary_id_enabled %>
     <div class="tablet:grid-col-8 margin-bottom-5">
       <%= render ValidatedFieldComponent.new(
@@ -165,19 +193,19 @@
             required: true,
           ) %>
     </div>
-      <%= render ValidatedFieldComponent.new(
-            as: :radio_buttons,
-            checked: pii[:same_address_as_id],
-            collection: [
-              [t('in_person_proofing.form.state_id.same_address_as_id_yes'), true],
-              [t('in_person_proofing.form.state_id.same_address_as_id_no'), false],
-            ],
-            form: f,
-            label: t('in_person_proofing.form.state_id.same_address_as_id'),
-            name: :same_address_as_id,
-            required: true,
-            wrapper: :uswds_radio_buttons,
-          ) %>
+    <h2><%= t('in_person_proofing.form.state_id.same_address_as_id') %></h2>
+    <%= render ValidatedFieldComponent.new(
+          as: :radio_buttons,
+          checked: pii[:same_address_as_id],
+          collection: [
+            [t('in_person_proofing.form.state_id.same_address_as_id_yes'), true],
+            [t('in_person_proofing.form.state_id.same_address_as_id_no'), false],
+          ],
+          form: f,
+          name: :same_address_as_id,
+          required: true,
+          wrapper: :uswds_radio_buttons,
+        ) %>
   <% end %>
 
   <%= f.submit do %>
diff --git a/app/views/idv/in_person/verify_info/new.html.erb b/app/views/idv/in_person/verify_info/new.html.erb
new file mode 100644
index 00000000000..e69de29bb2d
diff --git a/app/views/idv/in_person/verify_info/show.html.erb b/app/views/idv/in_person/verify_info/show.html.erb
new file mode 100644
index 00000000000..fd5c71f4ebb
--- /dev/null
+++ b/app/views/idv/in_person/verify_info/show.html.erb
@@ -0,0 +1,153 @@
+<%#
+locals:
+  @step_indicator_steps - the correct Idv::Flows variable for this flow
+  @pii - user's information
+  @had_barcode_read_failure - show warning if there's a barcode read error
+%>
+
+<% content_for(:pre_flash_content) do %>
+  <%= render StepIndicatorComponent.new(
+        steps: @step_indicator_steps,
+        current_step: :verify_info,
+        locale_scope: 'idv',
+        class: 'margin-x-neg-2 margin-top-neg-4 tablet:margin-x-neg-6 tablet:margin-top-neg-4',
+      ) %>
+<% end %>
+
+<div id="form-steps-wait-alert">
+  <!-- Needed by form steps wait javascript -->
+</div>
+
+<% if @had_barcode_read_failure %>
+  <%= render AlertComponent.new(
+        type: :warning,
+        class: 'margin-bottom-4',
+        text_tag: 'div',
+      ) do %>
+    <%= t(
+          'doc_auth.headings.capture_scan_warning_html',
+          link: render(
+            FormLinkComponent.new(
+              href: idv_doc_auth_step_path(step: :redo_document_capture),
+              method: :put,
+            ).with_content(t('doc_auth.headings.capture_scan_warning_link')),
+          ),
+        ) %>
+  <% end %>
+<% end %>
+
+<% title t('titles.idv.verify_info') %>
+
+<%= render PageHeadingComponent.new.with_content(t('headings.verify')) %>
+<div class='margin-top-4 margin-bottom-2'>
+  <div class="grid-row grid-gap grid-gap-2 padding-bottom-1">
+    <dl class="grid-col-fill margin-y-0">
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.first_name') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:first_name] %> </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.last_name') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:last_name] %> </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.dob') %>: </dt>
+        <dd class="display-inline margin-left-0">
+          <%= I18n.l(Date.parse(@pii[:dob]), format: I18n.t('time.formats.event_date')) %>
+        </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.id_number') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:state_id_number] %> </dd>
+      </div>
+    </dl>
+    <div class='grid-auto'>
+      <%= button_to(
+            idv_in_person_step_url(step: :redo_state_id),
+            method: :put,
+            class: 'usa-button usa-button--unstyled',
+            'aria-label': t('idv.buttons.change_state_id_label'),
+          ) { t('idv.buttons.change_label') } %>
+    </div>
+  </div>
+  <div class="grid-row grid-gap grid-gap-2 padding-bottom-1 padding-top-1 border-y border-primary-light">
+    <dl class='grid-col-fill margin-y-0'>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.address1') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:address1] %> </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.address2') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:address2].presence %> </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.city') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:city] %> </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.state') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:state] %> </dd>
+      </div>
+      <div>
+        <dt class="display-inline"> <%= t('idv.form.zipcode') %>: </dt>
+        <dd class="display-inline margin-left-0"> <%= @pii[:zipcode] %> </dd>
+      </div>
+    </dl>
+    <div class='grid-auto'>
+      <%= button_to(
+            idv_in_person_step_url(step: :redo_address),
+            method: :put,
+            class: 'usa-button usa-button--unstyled',
+            'aria-label': t('idv.buttons.change_address_label'),
+          ) { t('idv.buttons.change_label') } %>
+    </div>
+  </div>
+  <div class="grid-row grid-gap grid-gap-2 padding-top-1">
+    <div class='grid-col-fill'>
+      <%= t('idv.form.ssn') %>:
+      <%= render(
+            'shared/masked_text',
+            text: SsnFormatter.format(@pii[:ssn]),
+            masked_text: SsnFormatter.format_masked(@pii[:ssn]),
+            accessible_masked_text: t(
+              'idv.accessible_labels.masked_ssn',
+              first_number: @pii[:ssn][0],
+              last_number: @pii[:ssn][-1],
+            ),
+            toggle_label: t('forms.ssn.show'),
+          ) %>
+    </div>
+    <div class='grid-auto'>
+      <%= button_to(
+            idv_in_person_step_url(step: :redo_ssn),
+            method: :put,
+            class: 'usa-button usa-button--unstyled',
+            'aria-label': t('idv.buttons.change_ssn_label'),
+          ) { t('idv.buttons.change_label') } %>
+    </div>
+  </div>
+  <div class="margin-top-5">
+      <%= render SpinnerButtonComponent.new(
+            action: ->(**tag_options, &block) do
+              button_to(idv_in_person_verify_info_path, **tag_options, &block)
+            end,
+            big: true,
+            wide: true,
+            action_message: t('idv.messages.verifying'),
+            method: :put,
+            form: {
+              class: 'button_to',
+              data: {
+                form_steps_wait: '',
+                error_message: t('idv.failure.exceptions.internal_error'),
+                alert_target: '#form-steps-wait-alert',
+                wait_step_path: idv_in_person_verify_info_path,
+                poll_interval_ms: IdentityConfig.store.poll_rate_for_verify_in_seconds * 1000,
+              },
+            },
+          ).with_content(t('forms.buttons.continue')) %>
+  </div>
+</div>
+
+<% javascript_packs_tag_once 'form-steps-wait' %>
+<%= render 'idv/doc_auth/cancel', step: 'verify' %>
diff --git a/app/views/idv/phone_errors/_warning.html.erb b/app/views/idv/phone_errors/_warning.html.erb
index 815aa1afcd5..13ff634a3c5 100644
--- a/app/views/idv/phone_errors/_warning.html.erb
+++ b/app/views/idv/phone_errors/_warning.html.erb
@@ -3,16 +3,18 @@ yields: Warning text to show.
 locals:
 * contact_support_option: Whether to show "Contact Support" option. Defaults to false.
 * name: Slug describing warning screen, for use in analytics.
+* heading: Heading text, defaults to idv.failure.phone.heading
 %>
 <%= render(
       'idv/shared/error',
       type: :warning,
       title: t('titles.failure.phone_verification'),
-      heading: t('idv.failure.phone.heading'),
+      heading: local_assigns.fetch(:heading, t('idv.failure.phone.heading')),
       action: {
         text: t('idv.failure.button.warning'),
         url: idv_phone_path,
       },
+      current_step: :verify_phone_or_address,
       options: [
         local_assigns[:contact_support_option] && {
           url: MarketingSite.contact_url,
diff --git a/app/views/idv/phone_errors/failure.html.erb b/app/views/idv/phone_errors/failure.html.erb
index adde1cf968d..43e8895946a 100644
--- a/app/views/idv/phone_errors/failure.html.erb
+++ b/app/views/idv/phone_errors/failure.html.erb
@@ -1,12 +1,9 @@
 <%= render(
       'idv/shared/error',
       title: t('titles.failure.phone_verification'),
-      heading: t('idv.failure.phone.heading'),
+      heading: t('idv.failure.phone.rate_limited.heading'),
+      current_step: :verify_phone_or_address,
       options: [
-        @gpo_letter_available && {
-          text: t('idv.troubleshooting.options.verify_by_mail'),
-          url: idv_gpo_path,
-        },
         decorated_session.sp_name && {
           url: return_to_sp_failure_to_proof_path(step: 'phone', location: request.params[:action]),
           text: t('idv.troubleshooting.options.get_help_at_sp', sp_name: decorated_session.sp_name),
@@ -21,12 +18,24 @@
     ) do %>
       <p>
         <%= t(
-              'idv.failure.phone.fail_html',
-              timeout: distance_of_time_in_words(
+              'idv.failure.phone.rate_limited.body',
+              time_left: distance_of_time_in_words(
                 Time.zone.now,
                 [@expires_at, Time.zone.now].compact.max,
                 except: :seconds,
               ),
             ) %>
       </p>
+      <% if @gpo_letter_available %>
+        <p>
+          <strong><%= t('idv.failure.phone.rate_limited.gpo.prompt') %></strong>
+        </p>
+        <div class="margin-y-5">
+          <%= render ButtonComponent.new(
+                action: ->(**tag_options, &block) { link_to idv_gpo_path, **tag_options, &block },
+                big: true,
+                wide: true,
+              ).with_content(t('idv.failure.phone.rate_limited.gpo.button')) %>
+        </div>
+      <% end %>
     <% end %>
diff --git a/app/views/idv/phone_errors/warning.html.erb b/app/views/idv/phone_errors/warning.html.erb
index 0add6f83ef4..9a2005bd2fa 100644
--- a/app/views/idv/phone_errors/warning.html.erb
+++ b/app/views/idv/phone_errors/warning.html.erb
@@ -1,4 +1,69 @@
-<%= render('idv/phone_errors/warning') do %>
-  <p><%= t('idv.failure.phone.warning') %></p>
-  <p><strong><%= t('idv.failure.attempts', count: @remaining_attempts) %></strong></p>
-<% end %>
+<%= render(
+      'idv/shared/error',
+      type: :warning,
+      title: t('titles.failure.phone_verification'),
+      heading: t('idv.failure.phone.warning.heading'),
+      current_step: :verify_phone_or_address,
+      options: [
+        decorated_session.sp_name && {
+          url: return_to_sp_failure_to_proof_path(
+            step: 'phone',
+            location: local_assigns.fetch(:name, 'warning'),
+          ),
+          text: t('idv.troubleshooting.options.get_help_at_sp', sp_name: decorated_session.sp_name),
+          new_tab: true,
+        },
+      ].select(&:present?),
+    ) do %>
+
+      <p>
+        <%= t('idv.failure.phone.warning.you_entered') %>
+        <strong><%= PhoneFormatter.format(@phone, country_code: @country_code) %></strong>
+      </p>
+
+      <p>
+        <%= t('idv.failure.phone.warning.next_steps_html') %>
+        <%= new_window_link_to(
+              t('idv.failure.phone.warning.learn_more_link'),
+              help_center_redirect_path(
+                category: 'verify-your-identity',
+                article: 'phone-number',
+                flow: :idv,
+                step: :phone,
+                location: 'learn_more',
+              ),
+            ) %>
+      </p>
+
+      <p>
+        <strong><%= t('idv.failure.phone.warning.attempts', count: @remaining_attempts) %></strong>
+      </p>
+
+      <div class="margin-y-5">
+        <%= render ButtonComponent.new(
+              action: ->(**tag_options, &block) { link_to idv_phone_path, **tag_options, &block },
+              big: true,
+              wide: true,
+            ).with_content(t('idv.failure.phone.warning.try_again_button')) %>
+      </div>
+
+      <% if @gpo_letter_available %>
+        <hr>
+
+        <h2><%= t('idv.failure.phone.warning.gpo.heading') %></h2>
+
+        <p>
+          <%= t('idv.failure.phone.warning.gpo.explanation') %>
+          <strong><%= t('idv.failure.phone.warning.gpo.how_long_it_takes') %></strong>
+        </p>
+
+        <div class="margin-y-5">
+          <%= render ButtonComponent.new(
+                action: ->(**tag_options, &block) { link_to idv_gpo_path, **tag_options, &block },
+                big: true,
+                wide: true,
+                outline: true,
+              ).with_content(t('idv.failure.phone.warning.gpo.button')) %>
+        </div>
+      <% end %>
+    <% end %>
diff --git a/app/views/idv/shared/_error.html.erb b/app/views/idv/shared/_error.html.erb
index b6b0cd71640..f9ca9393bb1 100644
--- a/app/views/idv/shared/_error.html.erb
+++ b/app/views/idv/shared/_error.html.erb
@@ -6,6 +6,7 @@ locals:
 * title: Optional custom page title, defaulting to the heading.
 * action: Optional hash of `text`, `url`, optional `method` of a primary action link.
 * action_secondary: Optional hash of `text`, `url`, optional `method` of a secondary action link.
+* current_step: Optionally identify the current step of the IdV flow. If provided, the step indicator will be rendered.
 * options: Array of troubleshooting options.
 %>
 <% if local_assigns.fetch(:type, :error) == :error
@@ -15,7 +16,20 @@ else
   icon_name = :warning
   troubleshooting_heading = t('components.troubleshooting_options.default_heading')
 end %>
+
 <% title local_assigns.fetch(:title, heading) %>
+
+<% if local_assigns[:current_step] and defined?(step_indicator_steps) %>
+  <% content_for(:pre_flash_content) do %>
+    <%= render StepIndicatorComponent.new(
+          steps: step_indicator_steps,
+          current_step: local_assigns[:current_step],
+          locale_scope: 'idv',
+          class: 'margin-x-neg-2 margin-top-neg-4 tablet:margin-x-neg-6 tablet:margin-top-neg-4',
+        ) %>
+  <% end %>
+<% end %>
+
 <%= render AlertIconComponent.new(icon_name: icon_name, class: 'display-block margin-bottom-4') %>
 
 <%= render PageHeadingComponent.new.with_content(heading) %>
diff --git a/app/views/idv/shared/_verify.html.erb b/app/views/idv/shared/_verify.html.erb
index 5f20a1d332f..7e9ee3d3501 100644
--- a/app/views/idv/shared/_verify.html.erb
+++ b/app/views/idv/shared/_verify.html.erb
@@ -29,6 +29,12 @@ locals:
           <%= I18n.l(Date.parse(pii[:dob]), format: I18n.t('time.formats.event_date')) %>
         </dd>
       </div>
+      <% if !remote_identity_proofing && capture_secondary_id_enabled %>
+        <div>
+          <dt class="display-inline"> <%= t('idv.form.issuing_state') %>: </dt>
+          <dd class="display-inline margin-left-0"> <%= pii[:state_id_jurisdiction] %> </dd>
+        </div>
+      <% end %>
       <% if !remote_identity_proofing %>
         <div>
           <dt class="display-inline"> <%= t('idv.form.id_number') %>: </dt>
@@ -36,7 +42,7 @@ locals:
         </div>
       <% end %>
       <% if !remote_identity_proofing && capture_secondary_id_enabled %>
-        <div>
+        <div class="margin-top-105">
           <dt class="display-inline"> <%= t('idv.form.address1') %>: </dt>
           <dd class="display-inline margin-left-0"> <%= pii[:state_id_address1] %> </dd>
         </div>
@@ -50,7 +56,7 @@ locals:
         </div>
         <div>
           <dt class="display-inline"> <%= t('idv.form.state') %>: </dt>
-          <dd class="display-inline margin-left-0"> <%= pii[:state_id_jurisdiction] %> </dd>
+          <dd class="display-inline margin-left-0"> <%= pii[:state_id_state] %> </dd>
         </div>
         <div>
           <dt class="display-inline"> <%= t('idv.form.zipcode') %>: </dt>
diff --git a/app/views/idv/unavailable/show.html.erb b/app/views/idv/unavailable/show.html.erb
new file mode 100644
index 00000000000..6a2f8c8bade
--- /dev/null
+++ b/app/views/idv/unavailable/show.html.erb
@@ -0,0 +1,42 @@
+<% title t('idv.titles.unavailable') %>
+
+<%= render StatusPageComponent.new(status: :error) do |c| %>
+
+  <% c.header { t('idv.titles.unavailable') } %>
+
+  <p>
+    <% if decorated_session.sp_name.present? %>
+      <%= t('idv.unavailable.idv_explanation.with_sp_html', sp: decorated_session.sp_name) %>
+    <% else %>
+      <%= t('idv.unavailable.idv_explanation.without_sp') %>
+    <% end %>
+  </p>
+
+  <p>
+    <%= t('idv.unavailable.technical_difficulties') %>
+  </p>
+
+  <p class="margin-bottom-5">
+    <%= t(
+          'idv.unavailable.next_steps_html',
+          app_name: APP_NAME,
+          status_page_link: new_window_link_to(
+            t('idv.unavailable.status_page_link'),
+            StatusPage.base_url,
+          ),
+        ) %>
+  </p>
+
+  <% c.action_button(
+       action: ->(**tag_options, &block) do
+         link_to(
+           return_to_sp_failure_to_proof_path(location: :unavailable),
+           **tag_options,
+           &block
+         )
+       end,
+       big: true,
+       wide: true,
+     ).with_content(t('idv.unavailable.exit_button', app_name: APP_NAME)) %>
+
+<% end %>
\ No newline at end of file
diff --git a/app/views/idv/verify_info/show.html.erb b/app/views/idv/verify_info/show.html.erb
index 48843b1f3e7..40a4bfa6c29 100644
--- a/app/views/idv/verify_info/show.html.erb
+++ b/app/views/idv/verify_info/show.html.erb
@@ -1,10 +1,8 @@
 <%#
 locals:
-  @verify_info_submit_path - either idv_verify_info_path or idv_in_person_verify_info_path
   @step_indicator_steps - the correct Idv::Flows variable for this flow
   @pii - user's information
   @had_barcode_read_failure - show warning if there's a barcode read error
-  @in_person_proofing - true for in person proofing
 %>
 
 <% content_for(:pre_flash_content) do %>
@@ -58,23 +56,7 @@ locals:
           <%= I18n.l(Date.parse(@pii[:dob]), format: I18n.t('time.formats.event_date')) %>
         </dd>
       </div>
-      <% if @in_person_proofing %>
-        <div>
-          <dt class="display-inline"> <%= t('idv.form.id_number') %>: </dt>
-          <dd class="display-inline margin-left-0"> <%= @pii[:state_id_number] %> </dd>
-        </div>
-      <% end %>
     </dl>
-    <% if @in_person_proofing %>
-      <div class='grid-auto'>
-        <%= button_to(
-              idv_in_person_step_url(step: :redo_state_id),
-              method: :put,
-              class: 'usa-button usa-button--unstyled',
-              'aria-label': t('idv.buttons.change_state_id_label'),
-            ) { t('idv.buttons.change_label') } %>
-      </div>
-    <% end %>
   </div>
   <div class="grid-row grid-gap grid-gap-2 padding-bottom-1 padding-top-1 border-y border-primary-light">
     <dl class='grid-col-fill margin-y-0'>
@@ -134,7 +116,7 @@ locals:
   <div class="margin-top-5">
       <%= render SpinnerButtonComponent.new(
             action: ->(**tag_options, &block) do
-              button_to(@verify_info_submit_path, **tag_options, &block)
+              button_to(idv_verify_info_path, **tag_options, &block)
             end,
             big: true,
             wide: true,
@@ -146,7 +128,7 @@ locals:
                 form_steps_wait: '',
                 error_message: t('idv.failure.exceptions.internal_error'),
                 alert_target: '#form-steps-wait-alert',
-                wait_step_path: @verify_info_submit_path,
+                wait_step_path: idv_verify_info_path,
                 poll_interval_ms: IdentityConfig.store.poll_rate_for_verify_in_seconds * 1000,
               },
             },
diff --git a/config/application.rb b/config/application.rb
index e21996ebbcf..cb186ffee26 100644
--- a/config/application.rb
+++ b/config/application.rb
@@ -54,8 +54,6 @@ class Application < Rails::Application
     end
 
     config.load_defaults '7.0'
-    # Delete after deploying once
-    config.active_support.cache_format_version = 6.1
     config.active_record.belongs_to_required_by_default = false
     config.active_record.legacy_connection_handling = false
     config.assets.unknown_asset_fallback = true
diff --git a/config/application.yml.default b/config/application.yml.default
index 1562ace5eba..dc0d86c0267 100644
--- a/config/application.yml.default
+++ b/config/application.yml.default
@@ -120,6 +120,7 @@ hide_phone_mfa_signup: false
 identity_pki_disabled: false
 identity_pki_local_dev: false
 idv_attempt_window_in_hours: 6
+idv_available: true
 idv_contact_phone_number: (844) 555-5555
 idv_max_attempts: 5
 idv_min_age_years: 13
@@ -398,7 +399,7 @@ development:
   recurring_jobs_disabled_names: "[]"
   s3_report_bucket_prefix: ''
   s3_report_public_bucket_prefix: ''
-  saml_endpoint_configs: '[{"suffix":"2021","secret_key_passphrase":"trust-but-verify"},{"suffix":"2022","secret_key_passphrase":"trust-but-verify"}]'
+  saml_endpoint_configs: '[{"suffix":"2022","secret_key_passphrase":"trust-but-verify"},{"suffix":"2023","secret_key_passphrase":"trust-but-verify"}]'
   scrypt_cost: 10000$8$1$
   secret_key_base: development_secret_key_base
   session_encryption_key: 27bad3c25711099429c1afdfd1890910f3b59f5a4faec1c85e945cb8b02b02f261ba501d99cfbb4fab394e0102de6fecf8ffe260f322f610db3e96b2a775c120
@@ -567,7 +568,7 @@ test:
   reset_password_email_window_in_minutes: 80
   s3_report_bucket_prefix: ''
   s3_report_public_bucket_prefix: ''
-  saml_endpoint_configs: '[{"suffix":"2022","secret_key_passphrase":"trust-but-verify"}]'
+  saml_endpoint_configs: '[{"suffix":"2023","secret_key_passphrase":"trust-but-verify"}]'
   saml_internal_post: true
   scrypt_cost: 800$8$1$
   secret_key_base: test_secret_key_base
diff --git a/config/artifacts.example/local/saml2023.crt b/config/artifacts.example/local/saml2023.crt
deleted file mode 120000
index 3adf05b96cb..00000000000
--- a/config/artifacts.example/local/saml2023.crt
+++ /dev/null
@@ -1 +0,0 @@
-saml2022.crt
\ No newline at end of file
diff --git a/config/artifacts.example/local/saml2023.crt b/config/artifacts.example/local/saml2023.crt
new file mode 100644
index 00000000000..914a417e994
--- /dev/null
+++ b/config/artifacts.example/local/saml2023.crt
@@ -0,0 +1,21 @@
+-----BEGIN CERTIFICATE-----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+-----END CERTIFICATE-----
diff --git a/config/artifacts.example/local/saml2023.key.enc b/config/artifacts.example/local/saml2023.key.enc
deleted file mode 120000
index 35bacae1de4..00000000000
--- a/config/artifacts.example/local/saml2023.key.enc
+++ /dev/null
@@ -1 +0,0 @@
-saml2022.key.enc
\ No newline at end of file
diff --git a/config/artifacts.example/local/saml2023.key.enc b/config/artifacts.example/local/saml2023.key.enc
new file mode 100644
index 00000000000..c1c1a03fa5d
--- /dev/null
+++ b/config/artifacts.example/local/saml2023.key.enc
@@ -0,0 +1,30 @@
+-----BEGIN ENCRYPTED PRIVATE KEY-----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+-----END ENCRYPTED PRIVATE KEY-----
diff --git a/config/initializers/session_store.rb b/config/initializers/session_store.rb
index 713df6f1ae8..26a20481647 100644
--- a/config/initializers/session_store.rb
+++ b/config/initializers/session_store.rb
@@ -9,6 +9,9 @@
     # cookie expires with browser close
     expire_after: nil,
 
+    write_fallback: true,
+    read_fallback: true,
+
     # Redis expires session after N minutes
     ttl: IdentityConfig.store.session_timeout_in_minutes.minutes,
 
diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 824e97c1e6e..7a2cb739cbf 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -76,14 +76,36 @@ en:
           back later.
         text_html: Please try again. If you keep getting these errors, %{link}.
       phone:
-        fail_html: '<strong>Please try again in %{timeout}.</strong> For your security,
-          we limit the number of times you can attempt to verify your phone
-          number online.'
         heading: We could not match this phone number to other records
         jobfail: Something went wrong and we cannot process your request at this time.
           Please try again.
+        rate_limited:
+          body: For security reasons, we limit the number of times you can attempt to
+            verify your phone number online. You will need to wait %{time_left}
+            and start over before trying to verify by phone again.
+          gpo:
+            button: Verify by mail
+            prompt: Continue now by verifying by mail, which typically takes 3 - 7 business
+              days.
+          heading: 'We couldn’t verify your identity by phone'
         timeout: Our request to verify your information timed out. Please try again.
-        warning: Please check the information you entered and try again.
+        warning:
+          attempts:
+            one: For security reasons, you have one attempt remaining.
+            other: For security reasons, you have %{count} attempts remaining.
+          gpo:
+            button: Verify by mail
+            explanation: If you don’t have another phone number to try, verify by mail
+              instead.
+            heading: Verify by mail
+            how_long_it_takes: This typically takes 3 - 7 business days.
+          heading: We couldn’t match you to this number
+          learn_more_link: 'Learn more about what phone number to use'
+          next_steps_html: 'Please try again with <strong>another</strong> number that you
+            use often and have used for a long time. This can be a work or home
+            number.'
+          try_again_button: 'Try another number'
+          you_entered: 'You entered:'
       sessions:
         exception: There was an internal error processing your request.
         fail_html: '<strong>Please try again in %{timeout}.</strong> For your security,
@@ -121,6 +143,7 @@ en:
       dob: Date of birth
       first_name: First name
       id_number: ID number
+      issuing_state: Issuing state
       last_name: Last name
       password: Password
       ssn: Social Security number
@@ -203,6 +226,7 @@ en:
       session:
         phone: Enter your phone number
         review: Re-enter your %{app_name} password to protect your data
+      unavailable: 'We are working to resolve an error'
     troubleshooting:
       headings:
         missing_required_items: Are you missing one of these items?
@@ -219,6 +243,17 @@ en:
         learn_more_verify_in_person: Learn more about verifying in person
         supported_documents: See a list of accepted state-issued IDs
         verify_by_mail: Verify your address by mail instead
+    unavailable:
+      exit_button: 'Exit %{app_name}'
+      idv_explanation:
+        with_sp_html: '<strong>%{sp}</strong> needs to make sure you are you — not
+          someone pretending to be you.'
+        without_sp: 'The agency that you are trying to access needs to make sure you are
+          you — not someone pretending to be you.'
+      next_steps_html: '%{status_page_link} or exit %{app_name} and try again later.'
+      status_page_link: 'Get updates on our status page'
+      technical_difficulties: Unfortunately, we are having technical difficulties and
+        cannot verify your identity at this time.
     welcome:
       no_js_header: You must enable JavaScript to verify your identity.
       no_js_intro: '%{sp_name} needs you to verify your identity. You need to enable
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index b4852c5381e..75d4453a739 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -81,16 +81,39 @@ es:
           continúa, regrese más tarde.
         text_html: Inténtalo de nuevo. Si sigues recibiendo estos errores, %{link}.
       phone:
-        fail_html: '<strong>Por favor, inténtelo de nuevo en %{timeout}.</strong> Por su
-          seguridad, limitamos el número de veces que puede intentar verificar
-          su número de teléfono en línea.'
         heading: No pudimos encontrar coincidencias entre este número de teléfono y
           otros registros
         jobfail: Algo ha fallado y no podemos procesar tu solicitud en este momento.
           Vuelve a intentarlo.
+        rate_limited:
+          body: Por motivos de seguridad, se limita el número de veces que puede intentar
+            verificar su número de teléfono por Internet. Tendrás que esperar
+            %{time_left} y volver a empezar antes de volver a intentar la
+            verificación por teléfono.
+          gpo:
+            button: Verificar por correo
+            prompt: Continúa ahora con la verificación por correo, que suele tardar entre 3
+              y 7 días laborables.
+          heading: 'No hemos podido verificar su identidad por teléfono'
         timeout: Nuestra solicitud para verificar tu información ha caducado. Vuelve a
           intentarlo.
-        warning: Por favor, verifique la información que ingresó y vuelva a intentarlo.
+        warning:
+          attempts:
+            one: Por razones de seguridad, dispone de un solo intento.
+            other: Por razones de seguridad, le quedan %{count} intentos.
+          gpo:
+            button: Verificar por correo
+            explanation: Si no dispones de otro número de teléfono para intentarlo,
+              verifícalo por correo.
+            heading: Verificar por correo
+            how_long_it_takes: Suele tardar entre 3 y 7 días laborables.
+          heading: No pudimos asociarlo a este número
+          learn_more_link: 'Más información sobre qué número de teléfono usar'
+          next_steps_html: 'Vuelva a intentarlo con <strong>otro número</strong> que
+            utilice a menudo y desde hace tiempo. Puede ser un número del
+            trabajo o particular.'
+          try_again_button: 'Intente con otro número'
+          you_entered: 'Ud. entregó:'
       sessions:
         exception: Hubo un error interno al procesar su solicitud.
         fail_html: '<strong>Por favor, inténtelo de nuevo en %{timeout}.</strong> Por su
@@ -130,6 +153,7 @@ es:
       dob: Fecha de nacimiento
       first_name: Nombre de pila
       id_number: Número de cédula
+      issuing_state: Estado emisor
       last_name: Apellido
       password: Contraseña
       ssn: Número de seguridad social
@@ -217,6 +241,7 @@ es:
       session:
         phone: Introduzca su número de teléfono
         review: Vuelve a ingresar tu contraseña de %{app_name} para encriptar tus datos
+      unavailable: Estamos trabajando para resolver un error
     troubleshooting:
       headings:
         missing_required_items: '¿Le falta alguno de estos puntos?'
@@ -235,6 +260,18 @@ es:
         supported_documents: Vea la lista de documentos de identidad emitidos por el
           estado que son aceptados
         verify_by_mail: Verifique su dirección por correo
+    unavailable:
+      exit_button: 'Salir de %{app_name}'
+      idv_explanation:
+        with_sp_html: '<strong>%{sp}</strong> necesita asegurarse de que es usted
+          realmente y no alguien que se hace pasar por usted.'
+        without_sp: 'La agencia a la que está intentando acceder debe asegurarse de que
+          usted sea quien dice ser, y no alguien que se hace pasar por usted.'
+      next_steps_html: '%{status_page_link} o salga de %{app_name} y vuelva a
+        intentarlo más tarde.'
+      status_page_link: 'Consulte las actualizaciones en nuestra página de estado'
+      technical_difficulties: Lamentablemente, debido a problemas técnicos por nuestra
+        parte, tal vez no podamos verificar su identidad en estos momentos.
     welcome:
       no_js_header: Debe habilitar JavaScript para verificar su identidad.
       no_js_intro: '%{sp_name} requiere que usted verifique su identidad. Debe
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index 87b78d0702e..e31d216c680 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -85,16 +85,39 @@ fr:
           problème persiste, revenez plus tard.
         text_html: Veuillez réessayer. Si vous continuez à recevoir ces erreurs, %{link}
       phone:
-        fail_html: '<strong>Veuillez réessayer dans %{timeout}.</strong> Pour votre
-          sécurité, nous limitons le nombre de fois où vous pouvez tenter de
-          vérifier votre numéro de téléphone en ligne.'
         heading: Nous n’avons pas pu faire correspondre ce numéro de téléphone à
           d’autres enregistrements
         jobfail: Un problème s’est produit et nous ne pouvons pas traiter votre demande
           pour le moment. Veuillez réessayer.
+        rate_limited:
+          body: Pour des raisons de sécurité, nous limitons le nombre de tentatives de
+            vérification de votre numéro de téléphone en ligne. Vous devrez
+            attendre %{time_left} et recommencer avant d’essayer à nouveau de
+            vérifier votre identité par téléphone.
+          gpo:
+            button: Vérifier par courrier
+            prompt: Continuez maintenant en vérifiant par courrier, ce qui prend
+              généralement de 3 à 7 jours ouvrables.
+          heading: Nous n’avons pas pu vérifier votre identité par téléphone
         timeout: Notre demande de vérification de vos renseignements a expiré. Veuillez
           réessayer.
-        warning: Veuillez vérifier les informations que vous avez saisies et réessayer.
+        warning:
+          attempts:
+            one: Pour des raisons de sécurité, il vous reste une tentative.
+            other: Pour des raisons de sécurité, il vous reste %{count} tentatives.
+          gpo:
+            button: Vérifier par courrier
+            explanation: Si vous n’avez pas d’autre numéro de téléphone à essayer, vérifiez
+              plutôt par courrier.
+            heading: Vérifier par courrier
+            how_long_it_takes: Cette procédure prend typiquement 3 à 7 jours ouvrables.
+          heading: Nous n’avons pas pu vous associer à ce numéro
+          learn_more_link: 'Apprenez-en plus sur quel numéro de téléphone utiliser'
+          next_steps_html: 'Veuillez réessayer avec <strong>un autre numéro</strong> que
+            vous utilisez souvent et depuis longtemps. Il peut s’agir d’un
+            numéro professionnel ou personnel.'
+          try_again_button: 'Essayez un autre numéro'
+          you_entered: 'Tu as soumis:'
       sessions:
         exception: Une erreur interne s’est produite lors du traitement de votre demande.
         fail_html: '<strong>Veuillez réessayer dans %{timeout}.</strong> Pour votre
@@ -135,6 +158,7 @@ fr:
       dob: Date de naissance
       first_name: Prénom
       id_number: Numéro d’identification
+      issuing_state: État émetteur
       last_name: Nom de famille
       password: Mot de passe
       ssn: Numéro de sécurité sociale
@@ -231,6 +255,7 @@ fr:
       session:
         phone: Entrez votre numéro de téléphone
         review: Entrez à nouveau votre mot de passe %{app_name} pour crypter vos données
+      unavailable: Nous travaillons à la résolution d’une erreur
     troubleshooting:
       headings:
         missing_required_items: Est-ce qu’il vous manque un de ces éléments?
@@ -249,6 +274,19 @@ fr:
         learn_more_verify_in_person: En savoir plus sur la vérification en personne
         supported_documents: Voir la liste des pièces d’identité acceptées et délivrées par l’État
         verify_by_mail: Vérifiez plutôt votre adresse par courrier
+    unavailable:
+      exit_button: 'Quitter %{app_name}'
+      idv_explanation:
+        with_sp_html: '<strong>%{sp}</strong> doit s’assurer que c’est bien vous — et
+          non quelqu’un qui se fait passer pour vous.'
+        without_sp: 'L’agence à laquelle vous essayez d’accéder doit s’assurer qu’il
+          s’agit bien de vous, et non de quelqu’un qui se fait passer pour
+          vous.'
+      next_steps_html: '%{status_page_link} ou quittez le site %{app_name} et
+        réessayez plus tard.'
+      status_page_link: 'Obtenez des mises à jour sur notre page de statut'
+      technical_difficulties: Malheureusement, nous rencontrons des difficultés
+        techniques et ne pouvons pas vérifier votre identité pour le moment.
     welcome:
       no_js_header: Vous devez activer JavaScript pour vérifier votre identité.
       no_js_intro: '%{sp_name} a besoin de vous pour vérifier votre identité. Vous
diff --git a/config/locales/in_person_proofing/en.yml b/config/locales/in_person_proofing/en.yml
index 47a25a10932..ba75289e7e1 100644
--- a/config/locales/in_person_proofing/en.yml
+++ b/config/locales/in_person_proofing/en.yml
@@ -91,8 +91,8 @@ en:
         same_address_choice_yes: This address is on my state-issued ID
         state_prompt: '- Select -'
       state_id:
-        address1: Address
-        address2: Address line 2 (optional)
+        address1: Address line 1
+        address2: Address line 2
         city: City
         date_hint:
           day: 'Example: 28'
@@ -111,20 +111,24 @@ en:
               missing_month_day_year: Enter a date of birth
               range_min_age: You must be over 13 years of age to use %{app_name}
               range_overflow: Enter a date that is in the past
-        same_address_as_id: Is your current residential address listed on your state-issued ID?
-        same_address_as_id_no: No, my current residential address is not listed on my state-issued ID
-        same_address_as_id_yes: Yes, my current residential address is listed on my state-issued ID
-        state_id_jurisdiction: State
-        state_id_jurisdiction_hint: Select the state shown on your ID
+        same_address_as_id: Do you currently live at the address listed on your state-issued ID?
+        same_address_as_id_no: No, I live at a different address
+        same_address_as_id_yes: Yes, I live at the address on my state-issued ID
+        state_id_jurisdiction: Issuing state
+        state_id_jurisdiction_hint: This is the state that issued your ID
         state_id_jurisdiction_prompt: '- Select -'
         state_id_number: ID number
         state_id_number_hint: May include letters and numbers
+        state_id_state: State
+        state_id_state_hint: Select the state shown on your ID
+        state_id_state_prompt: '- Select -'
         zipcode: ZIP Code
     headings:
       address: Enter your current residential address
       barcode: You’re ready to verify your identity in person with %{app_name}
       cta: Having trouble verifying your ID online?
       cta_variant: Try verifying your ID in person
+      id_address: Address on your ID
       po_search:
         location: Find a participating Post Office
       prepare: Verify your identity in person
diff --git a/config/locales/in_person_proofing/es.yml b/config/locales/in_person_proofing/es.yml
index 33696aa2d5e..9fdf23439d6 100644
--- a/config/locales/in_person_proofing/es.yml
+++ b/config/locales/in_person_proofing/es.yml
@@ -104,8 +104,8 @@ es:
         same_address_choice_yes: Esta dirección aparece en mi cédula de identidad emitida por el estado
         state_prompt: '- Seleccione -'
       state_id:
-        address1: Dirección
-        address2: Línea de dirección 2 (opcional)
+        address1: Línea de dirección 1
+        address2: Línea de dirección 2
         city: Ciudad
         date_hint:
           day: 'Ejemplo: 28'
@@ -125,23 +125,25 @@ es:
               missing_month_day_year: Introduce una fecha de nacimiento
               range_min_age: Debe tener más de 13 años para usar %{app_name}
               range_overflow: Ingrese una fecha que esté en el pasado
-        same_address_as_id: ¿Tu domicilio actual aparece en tu identificación emitida
-          por el estado?
-        same_address_as_id_no: No, mi domicilio actual no aparece en mi identificación
-          emitida por el estado.
-        same_address_as_id_yes: Sí, mi domicilio actual aparece en mi identificación
-          emitida por el estado
+        same_address_as_id: ¿Vive actualmente en la dirección que figura en su documento
+          estatal de identidad?
+        same_address_as_id_no: No, vivo en otra dirección
+        same_address_as_id_yes: Sí, vivo en la misma dirección
         state_id_jurisdiction: Estado
         state_id_jurisdiction_hint: Seleccione el estado que aparece en su cédula
         state_id_jurisdiction_prompt: '- Seleccione -'
         state_id_number: Número de cédula
         state_id_number_hint: Puede incluir letras y números
+        state_id_state: Estado emisor
+        state_id_state_hint: Este es el estado que emitió su identificación
+        state_id_state_prompt: '- Seleccione -'
         zipcode: Código postal
     headings:
       address: Ingresa tu domicilio actual
       barcode: Está listo para verificar su identidad en persona con %{app_name}
       cta: ¿Tiene problemas para verificar su documento de identidad en línea?
       cta_variant: Intente verificar su ID en persona
+      id_address: Domicilio que consta en su identificación
       po_search:
         location: Encuentre una oficina de correos participante
       prepare: Verifique su identidad en persona
diff --git a/config/locales/in_person_proofing/fr.yml b/config/locales/in_person_proofing/fr.yml
index a17055815c4..02cc062646b 100644
--- a/config/locales/in_person_proofing/fr.yml
+++ b/config/locales/in_person_proofing/fr.yml
@@ -104,8 +104,8 @@ fr:
         same_address_choice_yes: Cette adresse figure sur mon document d’identité nationale
         state_prompt: '- Sélectionnez -'
       state_id:
-        address1: Adresse
-        address2: Adresse Ligne 2 (optional)
+        address1: Adresse ligne 1
+        address2: Adresse ligne 2
         city: Ville
         date_hint:
           day: 'Exemple: 28'
@@ -125,23 +125,26 @@ fr:
               missing_month_day_year: Entrez une date de naissance
               range_min_age: Vous devez avoir plus de 13 ans pour utiliser %{app_name}
               range_overflow: Entrez une date qui est dans le passé
-        same_address_as_id: L’adresse de votre domicile actuel figure-t-elle sur votre
-          carte d’identité délivrée par l’État?
-        same_address_as_id_no: Non, l’adresse de mon domicile actuel ne figure pas sur
-          ma carte d’identité délivrée par l’État
-        same_address_as_id_yes: Oui, l’adresse de mon domicile actuel figure sur ma
-          carte d’identité délivrée par l’État
+        same_address_as_id: Vivez-vous actuellement à l’adresse indiquée sur votre pièce
+          d’identité émise par l’État?
+        same_address_as_id_no: Non, j’habite à une adresse différente
+        same_address_as_id_yes: Oui, j’habite à l’adresse indiquée sur ma pièce
+          d’identité émise par l’État
         state_id_jurisdiction: État
         state_id_jurisdiction_hint: Sélectionnez l’État figurant sur votre document d’identité
         state_id_jurisdiction_prompt: '- Sélectionnez -'
         state_id_number: Numéro d’identification
         state_id_number_hint: Peut comprendre des lettres et des chiffres
+        state_id_state: État émetteur
+        state_id_state_hint: Il s’agit de l’État qui a émis votre pièce d’identité
+        state_id_state_prompt: '- Sélectionnez -'
         zipcode: Code postal
     headings:
       address: Indiquez votre adresse résidentielle actuelle
       barcode: Vous êtes prêt à vérifier votre identité en personne avec %{app_name}
       cta: Vous avez des difficultés à vérifier votre identité en ligne?
       cta_variant: Essayez de vérifier votre identité en personne
+      id_address: Adresse sur votre pièce d’identité
       po_search:
         location: Trouver un bureau de poste participant
       prepare: Vérifiez votre identité en personne
diff --git a/config/locales/vendor_outage/en.yml b/config/locales/vendor_outage/en.yml
index a7d9e25cdfb..25a279c3b04 100644
--- a/config/locales/vendor_outage/en.yml
+++ b/config/locales/vendor_outage/en.yml
@@ -36,18 +36,8 @@ en:
       idv:
         generic: We are having technical difficulties on our end and cannot verify your
           identity at this time. Please try again later.
-        with_sp: '%{service_provider} needs to make sure you are you — not someone
-          pretending to be you. Unfortunately, we are having technical
-          difficulties and cannot verify your identity at this time. Please try
-          again later.'
-        without_sp: The agency that you are trying to access needs to make sure you are
-          you — not someone pretending to be you. Unfortunately, we are having
-          technical difficulties and cannot verify your identity at this time.
-          Please try again later.
       phone:
         default: We cannot verify phones at this time. Please try again later.
-        idv: We cannot verify phones at this time. Please try again later or verify your
-          address by mail instead.
     get_updates: Get updates
     get_updates_on_status_page: Get updates on our status page
     working: We are working to resolve an error
diff --git a/config/locales/vendor_outage/es.yml b/config/locales/vendor_outage/es.yml
index 5533007f109..78d833924d9 100644
--- a/config/locales/vendor_outage/es.yml
+++ b/config/locales/vendor_outage/es.yml
@@ -42,22 +42,9 @@ es:
         generic: Debido a problemas técnicos por nuestra parte, no podemos verificar su
           identidad en estos momentos. Por favor, inténtelo nuevamente más
           tarde.
-        with_sp: '%{service_provider} necesita asegurarse de que es usted realmente y no
-          alguien que se hace pasar por usted. Lamentablemente, debido a
-          problemas técnicos por nuestra parte, tal vez no podamos verificar su
-          identidad en estos momentos. Por favor, inténtelo nuevamente más
-          tarde.'
-        without_sp: La agencia a la que está intentando acceder debe asegurarse de que
-          usted sea quien dice ser, y no alguien que se hace pasar por usted.
-          Lamentablemente, debido a problemas técnicos por nuestra parte, tal
-          vez no podamos verificar su identidad en estos momentos. Por favor,
-          inténtelo nuevamente más tarde.
       phone:
         default: No podemos verificar teléfonos en estos momentos. Por favor, inténtelo
           nuevamente más tarde.
-        idv: No podemos verificar teléfonos en estos momentos. Por favor, inténtelo
-          nuevamente más tarde o, en lugar de ello, verifique su dirección por
-          correo.
     get_updates: Obtenga actualizaciones
     get_updates_on_status_page: Reciba actualizaciones en nuestra página de estado
     working: Estamos trabajando para corregir un error
diff --git a/config/locales/vendor_outage/fr.yml b/config/locales/vendor_outage/fr.yml
index 7c820ef82fd..de657734133 100644
--- a/config/locales/vendor_outage/fr.yml
+++ b/config/locales/vendor_outage/fr.yml
@@ -40,20 +40,9 @@ fr:
       idv:
         generic: Nous rencontrons des difficultés techniques et ne pouvons pas vérifier
           votre identité pour le moment. Veuillez réessayer plus tard.
-        with_sp: '%{service_provider} doit s’assurer que c’est bien vous — et non
-          quelqu’un qui se fait passer pour vous. Malheureusement, nous
-          rencontrons des difficultés techniques et ne pouvons pas vérifier
-          votre identité pour le moment. Veuillez réessayer plus tard.'
-        without_sp: L’agence à laquelle vous essayez d’accéder doit s’assurer qu’il
-          s’agit bien de vous, et non de quelqu’un qui se fait passer pour vous.
-          Malheureusement, nous rencontrons des difficultés techniques et ne
-          pouvons pas vérifier votre identité pour le moment. Veuillez réessayer
-          plus tard.
       phone:
         default: Nous ne pouvons pas vérifier les téléphones pour le moment. Veuillez
           réessayer plus tard.
-        idv: Nous ne pouvons pas vérifier les téléphones pour le moment. Veuillez
-          réessayer plus tard ou vérifier votre adresse par la poste.
     get_updates: Obtenir des mises à jour
     get_updates_on_status_page: Obtenez des mises à jour sur notre page de statut
     working: Nous travaillons à la résolution d’une erreur
diff --git a/config/newrelic.yml b/config/newrelic.yml
index 901f693003e..08269ea96e0 100644
--- a/config/newrelic.yml
+++ b/config/newrelic.yml
@@ -25,6 +25,7 @@ production:
       ActionController::BadRequest
       ActionController::ParameterMissing
       ActionController::RoutingError
+      ActionController::UnknownHttpMethod
       ActionDispatch::Http::MimeNegotiation::InvalidType
       ActionDispatch::Http::Parameters::ParseError
       GoodJob::ActiveJobExtensions::Concurrency::ConcurrencyExceededError
diff --git a/config/routes.rb b/config/routes.rb
index f50486b1f35..332c7a0d92b 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -305,11 +305,18 @@
 
     get '/restricted' => 'banned_user#show', as: :banned_user
 
+    get '/errors/idv_unavailable' => 'idv/unavailable#show', as: :idv_unavailable
+
     scope '/verify', as: 'idv' do
       get '/' => 'idv#index'
       get '/activated' => 'idv#activated'
     end
     scope '/verify', module: 'idv', as: 'idv' do
+      if !FeatureManagement.idv_available?
+        # IdV has been disabled.
+        match '/*path' => 'unavailable#show', via: %i[get post]
+      end
+
       get '/mail_only_warning' => 'gpo_only_warning#show'
       get '/come_back_later' => 'come_back_later#show'
       get '/personal_key' => 'personal_key#show'
diff --git a/db/primary_migrate/20230403201505_add_fraud_review_pending_at_to_profiles.rb b/db/primary_migrate/20230403201505_add_fraud_review_pending_at_to_profiles.rb
new file mode 100644
index 00000000000..efd28ec2948
--- /dev/null
+++ b/db/primary_migrate/20230403201505_add_fraud_review_pending_at_to_profiles.rb
@@ -0,0 +1,8 @@
+class AddFraudReviewPendingAtToProfiles < ActiveRecord::Migration[7.0]
+  disable_ddl_transaction!
+  
+  def change
+    add_column :profiles, :fraud_review_pending_at, :datetime
+    add_index :profiles, :fraud_review_pending_at, algorithm: :concurrently
+  end
+end
diff --git a/db/primary_migrate/20230403201954_add_fraud_rejection_at_to_profiles.rb b/db/primary_migrate/20230403201954_add_fraud_rejection_at_to_profiles.rb
new file mode 100644
index 00000000000..b2c6c89b8e1
--- /dev/null
+++ b/db/primary_migrate/20230403201954_add_fraud_rejection_at_to_profiles.rb
@@ -0,0 +1,8 @@
+class AddFraudRejectionAtToProfiles < ActiveRecord::Migration[7.0]
+  disable_ddl_transaction!
+  
+  def change
+    add_column :profiles, :fraud_rejection_at, :datetime
+    add_index :profiles, :fraud_rejection_at, algorithm: :concurrently
+  end
+end
diff --git a/db/primary_migrate/20230403232935_add_status_check_completed_at_to_in_person_enrollments.rb b/db/primary_migrate/20230403232935_add_status_check_completed_at_to_in_person_enrollments.rb
new file mode 100644
index 00000000000..eec0281108e
--- /dev/null
+++ b/db/primary_migrate/20230403232935_add_status_check_completed_at_to_in_person_enrollments.rb
@@ -0,0 +1,6 @@
+class AddStatusCheckCompletedAtToInPersonEnrollments < ActiveRecord::Migration[7.0]
+  def change
+    add_column :in_person_enrollments, :status_check_completed_at, :datetime,
+               comment: 'The last time a status check was successfully completed'
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 5dce1006baa..7767e896d09 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.0].define(version: 2023_03_22_000756) do
+ActiveRecord::Schema[7.0].define(version: 2023_04_03_232935) do
   # These are extensions that must be enabled in order to support this database
   enable_extension "pg_stat_statements"
   enable_extension "pgcrypto"
@@ -310,6 +310,7 @@
     t.boolean "deadline_passed_sent", default: false, comment: "deadline passed email sent for expired enrollment"
     t.datetime "proofed_at", precision: nil, comment: "timestamp when user attempted to proof at a Post Office"
     t.boolean "capture_secondary_id_enabled", default: false, comment: "record and proof state ID and residential addresses separately"
+    t.datetime "status_check_completed_at", comment: "The last time a status check was successfully completed"
     t.index ["profile_id"], name: "index_in_person_enrollments_on_profile_id"
     t.index ["status_check_attempted_at"], name: "index_in_person_enrollments_on_status_check_attempted_at", where: "(status = 1)"
     t.index ["unique_id"], name: "index_in_person_enrollments_on_unique_id", unique: true
@@ -445,7 +446,11 @@
     t.string "initiating_service_provider_issuer"
     t.boolean "fraud_review_pending", default: false
     t.boolean "fraud_rejection", default: false
+    t.datetime "fraud_review_pending_at"
+    t.datetime "fraud_rejection_at"
+    t.index ["fraud_rejection_at"], name: "index_profiles_on_fraud_rejection_at"
     t.index ["fraud_review_pending"], name: "index_profiles_on_fraud_review_pending"
+    t.index ["fraud_review_pending_at"], name: "index_profiles_on_fraud_review_pending_at"
     t.index ["name_zip_birth_year_signature"], name: "index_profiles_on_name_zip_birth_year_signature"
     t.index ["reproof_at"], name: "index_profiles_on_reproof_at"
     t.index ["ssn_signature"], name: "index_profiles_on_ssn_signature"
diff --git a/knapsack_rspec_report.json b/knapsack_rspec_report.json
index 1b4936dec3c..265cc93ec04 100644
--- a/knapsack_rspec_report.json
+++ b/knapsack_rspec_report.json
@@ -1,879 +1,881 @@
 {
-  "spec/components/accordion_component_spec.rb": 0.049147011000000004,
-  "spec/components/alert_component_spec.rb": 0.108772105,
-  "spec/components/alert_icon_component_spec.rb": 0.039647655000000004,
-  "spec/components/barcode_component_spec.rb": 0.097015522,
-  "spec/components/base_component_spec.rb": 0.047929254,
-  "spec/components/block_link_component_spec.rb": 0.041102304,
-  "spec/components/button_component_spec.rb": 0.103327307,
-  "spec/components/click_observer_component_spec.rb": 0.017100947,
-  "spec/components/clipboard_button_component_spec.rb": 0.027529106999999997,
-  "spec/components/countdown_alert_component_spec.rb": 0.071084852,
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-}
\ No newline at end of file
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+  "spec/services/service_provider_request_proxy_spec.rb": 0.064112945,
+  "spec/services/service_provider_seeder_spec.rb": 1.496502392,
+  "spec/services/service_provider_updater_spec.rb": 0.45303152,
+  "spec/services/session_encryptor_spec.rb": 0.02276282,
+  "spec/services/sp_return_url_resolver_spec.rb": 0.089280987,
+  "spec/services/ssn_formatter_spec.rb": 0.064549527,
+  "spec/services/store_sp_metadata_in_session_spec.rb": 0.030212393,
+  "spec/services/string_redacter_spec.rb": 0.007479016,
+  "spec/services/throttle_spec.rb": 0.150838164,
+  "spec/services/time_service_spec.rb": 0.008286567,
+  "spec/services/update_user_spec.rb": 0.243611109,
+  "spec/services/uri_service_spec.rb": 0.048279977,
+  "spec/services/user_alerts/alert_user_about_account_verified_spec.rb": 0.580092159,
+  "spec/services/user_alerts/alert_user_about_new_device_spec.rb": 0.416537168,
+  "spec/services/user_alerts/alert_user_about_password_change_spec.rb": 0.40544898,
+  "spec/services/user_alerts/alert_user_about_personal_key_sign_in_spec.rb": 0.442179963,
+  "spec/services/user_event_creator_spec.rb": 0.24851092,
+  "spec/services/user_seeder_spec.rb": 2.757052879,
+  "spec/services/user_session_context_spec.rb": 0.054993397,
+  "spec/services/usps_in_person_proofing/enrollment_helper_spec.rb": 3.513400313,
+  "spec/services/usps_in_person_proofing/proofer_spec.rb": 0.441451188,
+  "spec/services/usps_in_person_proofing/transliterable_validator_spec.rb": 0.132614606,
+  "spec/services/usps_in_person_proofing/transliterator_spec.rb": 0.339624196,
+  "spec/services/uuid_reporter_spec.rb": 0.231941375,
+  "spec/services/x509/attribute_spec.rb": 0.007239249,
+  "spec/services/x509/attributes_spec.rb": 0.035395995,
+  "spec/svg_spec.rb": 1.037545143,
+  "spec/views/account_reset/cancel/show.html.erb_spec.rb": 0.027495574000000002,
+  "spec/views/account_reset/confirm_delete_account/show.html.erb_spec.rb": 0.038532393,
+  "spec/views/account_reset/confirm_request/show.html.erb_spec.rb": 0.010109552,
+  "spec/views/account_reset/delete_account/show.html.erb_spec.rb": 0.025564153,
+  "spec/views/account_reset/recovery_options/show.html.erb_spec.rb": 0.027236882,
+  "spec/views/account_reset/request/show.html.erb_spec.rb": 0.080220089,
+  "spec/views/account_reset/user_mailer/email_confirmation_instructions.html.erb_spec.rb": 0.117099683,
+  "spec/views/account_reset/user_mailer/unconfirmed_email_instructions.html.erb_spec.rb": 0.084849485,
+  "spec/views/accounts/_nav_auth.html.erb_spec.rb": 0.086775397,
+  "spec/views/accounts/connected_accounts/show.html.erb_spec.rb": 0.079172743,
+  "spec/views/accounts/history/show.html.erb_spec.rb": 0.074563569,
+  "spec/views/accounts/show.html.erb_spec.rb": 0.907920787,
+  "spec/views/accounts/two_factor_authentication/show.html.erb_spec.rb": 0.218638628,
+  "spec/views/devise/passwords/edit.html.erb_spec.rb": 0.145286793,
+  "spec/views/devise/passwords/new.html.erb_spec.rb": 0.122298059,
+  "spec/views/devise/sessions/new.html.erb_spec.rb": 0.311074075,
+  "spec/views/devise/shared/_password_strength.html.erb_spec.rb": 0.030884156,
+  "spec/views/forgot_password/show.html.erb_spec.rb": 0.08115992,
+  "spec/views/idv/activated.html.erb_spec.rb": 0.018504194,
+  "spec/views/idv/cancellations/destroy.html.erb_spec.rb": 0.022236137,
+  "spec/views/idv/cancellations/new.html.erb_spec.rb": 0.083915747,
+  "spec/views/idv/come_back_later/show.html.erb_spec.rb": 0.057678448,
+  "spec/views/idv/doc_auth/_cancel.html.erb_spec.rb": 0.029647781,
+  "spec/views/idv/doc_auth/welcome.html.erb_spec.rb": 0.131283137,
+  "spec/views/idv/gpo/index.html.erb_spec.rb": 0.167210509,
+  "spec/views/idv/in_person/ready_to_verify/show.html.erb_spec.rb": 0.48577042800000003,
+  "spec/views/idv/phone/new.html.erb_spec.rb": 0.127702654,
+  "spec/views/idv/phone_errors/_warning.html.erb_spec.rb": 0.099779457,
+  "spec/views/idv/phone_errors/failure.html.erb_spec.rb": 0.188355827,
+  "spec/views/idv/phone_errors/jobfail.html.erb_spec.rb": 0.078352151,
+  "spec/views/idv/phone_errors/timeout.html.erb_spec.rb": 0.074833886,
+  "spec/views/idv/phone_errors/warning.html.erb_spec.rb": 0.235660953,
+  "spec/views/idv/please_call/show.html.erb_spec.rb": 0.026478493,
+  "spec/views/idv/review/new.html.erb_spec.rb": 0.257268326,
+  "spec/views/idv/session_errors/exception.html.erb_spec.rb": 0.043186901,
+  "spec/views/idv/session_errors/failure.html.erb_spec.rb": 0.030970952,
+  "spec/views/idv/session_errors/throttled.html.erb_spec.rb": 0.052929332,
+  "spec/views/idv/session_errors/warning.html.erb_spec.rb": 0.07114673,
+  "spec/views/idv/shared/_back.html.erb_spec.rb": 0.11076280799999999,
+  "spec/views/idv/shared/_document_capture.html.erb_spec.rb": 0.094721841,
+  "spec/views/idv/shared/_error.html.erb_spec.rb": 0.204260881,
+  "spec/views/idv/shared/_ssn.html.erb_spec.rb": 0.087453943,
+  "spec/views/idv/unavailable/show.html.erb_spec.rb": 0.076485933,
+  "spec/views/layouts/application.html.erb_spec.rb": 0.291218951,
+  "spec/views/layouts/user_mailer.html.erb_spec.rb": 0.214147414,
+  "spec/views/mfa_confirmation/show.html.erb_spec.rb": 0.11407014,
+  "spec/views/partials/multi_factor_authentication/_mfa_selection.html.erb_spec.rb": 0.096781725,
+  "spec/views/partials/personal_key/_key.html.erb_spec.rb": 0.052162107,
+  "spec/views/phone_setup/index.html.erb_spec.rb": 0.438273894,
+  "spec/views/phone_setup/spam_protection.html.erb_spec.rb": 0.10028938,
+  "spec/views/reactivate_account/index.html.erb_spec.rb": 0.045763681,
+  "spec/views/shared/_address.html.erb_spec.rb": 0.018385801,
+  "spec/views/shared/_banner.html.erb_spec.rb": 0.015734672,
+  "spec/views/shared/_email_languages.html.erb_spec.rb": 0.064889984,
+  "spec/views/shared/_footer_lite.html.erb_spec.rb": 0.053308845,
+  "spec/views/shared/_maintenance_window_alert.html.erb_spec.rb": 0.037222589,
+  "spec/views/shared/_masked_text.html.erb_spec.rb": 0.037445212,
+  "spec/views/shared/_nav_branded.html.erb_spec.rb": 0.038126881,
+  "spec/views/shared/_nav_lite.html.erb_spec.rb": 0.009702337,
+  "spec/views/shared/_personal_key.html.erb_spec.rb": 0.016604356,
+  "spec/views/shared/_troubleshooting_options.html.erb_spec.rb": 0.078339002,
+  "spec/views/sign_up/completions/show.html.erb_spec.rb": 0.262895097,
+  "spec/views/sign_up/email_resend/new.html.erb_spec.rb": 0.025757625,
+  "spec/views/sign_up/emails/show.html.erb_spec.rb": 0.042786726000000004,
+  "spec/views/sign_up/passwords/new.html.erb_spec.rb": 0.089472192,
+  "spec/views/sign_up/registrations/new.html.erb_spec.rb": 0.139687924,
+  "spec/views/two_factor_authentication/options/index.html.erb_spec.rb": 0.12746154,
+  "spec/views/two_factor_authentication/otp_expired/show.html.erb_spec.rb": 0.090631826,
+  "spec/views/two_factor_authentication/otp_verification/show.html.erb_spec.rb": 0.518435305,
+  "spec/views/two_factor_authentication/personal_key_verification/show.html.erb_spec.rb": 0.146216537,
+  "spec/views/two_factor_authentication/sms_opt_in/error.html.erb_spec.rb": 0.075920482,
+  "spec/views/two_factor_authentication/sms_opt_in/new.html.erb_spec.rb": 0.07783190200000001,
+  "spec/views/two_factor_authentication/totp_verification/show.html.erb_spec.rb": 0.263983231,
+  "spec/views/users/backup_code_setup/create.html.erb_spec.rb": 0.27626599,
+  "spec/views/users/backup_code_setup/reminder.html.erb_spec.rb": 0.059435181000000004,
+  "spec/views/users/delete/show.html.erb_spec.rb": 0.188219776,
+  "spec/views/users/edit_phone/remove_phone.html.erb_spec.rb": 0.08591955400000001,
+  "spec/views/users/passwords/edit.html.erb_spec.rb": 0.07117100700000001,
+  "spec/views/users/phones/add.html.erb_spec.rb": 0.046923689,
+  "spec/views/users/piv_cac_authentication_setup/new.html.erb_spec.rb": 0.064162238,
+  "spec/views/users/shared/_otp_delivery_preference_selection.html.erb_spec.rb": 0.07410494200000001,
+  "spec/views/users/totp_setup/new.html.erb_spec.rb": 0.181947164,
+  "spec/views/users/two_factor_authentication_setup/index.html.erb_spec.rb": 0.181100083,
+  "spec/views/users/webauthn_setup/new.html.erb_spec.rb": 0.033767042,
+  "spec/views/vendor_outage/show.html.erb_spec.rb": 0.028226784999999997
+}
diff --git a/lib/feature_management.rb b/lib/feature_management.rb
index 4ab08c5fe96..3aeb8c86296 100644
--- a/lib/feature_management.rb
+++ b/lib/feature_management.rb
@@ -15,6 +15,11 @@ def self.identity_pki_disabled?
       !IdentityConfig.store.piv_cac_verify_token_url
   end
 
+  def self.idv_available?
+    return false if !IdentityConfig.store.idv_available
+    !OutageStatus.new.any_idv_vendor_outage?
+  end
+
   def self.development_and_identity_pki_disabled?
     # This controls if we try to hop over to identity-pki or just throw up
     # a screen asking for a Subject or one of a list of error conditions.
diff --git a/lib/identity_config.rb b/lib/identity_config.rb
index 0be4b47faef..c25562d9e9d 100644
--- a/lib/identity_config.rb
+++ b/lib/identity_config.rb
@@ -199,6 +199,7 @@ def self.build_store(config_map)
     config.add(:identity_pki_disabled, type: :boolean)
     config.add(:identity_pki_local_dev, type: :boolean)
     config.add(:idv_attempt_window_in_hours, type: :integer)
+    config.add(:idv_available, type: :boolean)
     config.add(:idv_contact_phone_number, type: :string)
     config.add(:idv_max_attempts, type: :integer)
     config.add(:idv_min_age_years, type: :integer)
diff --git a/lib/identity_job_log_subscriber.rb b/lib/identity_job_log_subscriber.rb
index 6948cc5feb4..2adc8c6d3ab 100644
--- a/lib/identity_job_log_subscriber.rb
+++ b/lib/identity_job_log_subscriber.rb
@@ -117,10 +117,6 @@ def logger
     end
   end
 
-  def self.reports_logger
-    @reports_logger ||= ActiveSupport::Logger.new(Rails.root.join('log', 'reports.log'))
-  end
-
   def self.worker_logger
     @worker_logger ||= ActiveSupport::Logger.new(Rails.root.join('log', 'workers.log'))
   end
diff --git a/lib/idp/constants.rb b/lib/idp/constants.rb
index fcf730f4796..35ccd19e4ae 100644
--- a/lib/idp/constants.rb
+++ b/lib/idp/constants.rb
@@ -82,6 +82,7 @@ module Vendors
     AAL2 = 2
     AAL3 = 3
 
+    MOCK_IDV_APPLICANT_STATE_ID_JURISDICTION = 'ND'
     MOCK_IDV_APPLICANT = {
       first_name: 'FAKEY',
       middle_name: nil,
@@ -93,7 +94,7 @@ module Vendors
       zipcode: '59010',
       dob: '1938-10-06',
       state_id_number: '1111111111111',
-      state_id_jurisdiction: 'ND',
+      state_id_jurisdiction: MOCK_IDV_APPLICANT_STATE_ID_JURISDICTION,
       state_id_type: 'drivers_license',
       state_id_expiration: '2099-12-31',
       state_id_issued: '2019-12-31',
@@ -105,6 +106,7 @@ module Vendors
       state_id_address2: '2nd Address Line',
       state_id_city: 'Best City',
       state_id_zipcode: '12345',
+      state_id_state: 'VA',
     ).freeze
 
     MOCK_IDV_APPLICANT_WITH_SSN = MOCK_IDV_APPLICANT.merge(ssn: '900-66-1234').freeze
@@ -113,5 +115,6 @@ module Vendors
 
     MOCK_IDV_APPLICANT_FULL_STATE_ID_JURISDICTION = 'North Dakota'
     MOCK_IDV_APPLICANT_FULL_STATE = 'Montana'
+    MOCK_IDV_APPLICANT_FULL_STATE_ID_STATE = 'Virginia'
   end
 end
diff --git a/lib/session_encryptor.rb b/lib/session_encryptor.rb
index a33bf8df85e..c2a924cb6d3 100644
--- a/lib/session_encryptor.rb
+++ b/lib/session_encryptor.rb
@@ -8,8 +8,9 @@ class SensitiveValueError < StandardError; end
   MINIMUM_COMPRESS_LIMIT = 300
   SENSITIVE_KEYS = [
     'first_name', 'middle_name', 'last_name', 'address1', 'address2', 'city', 'state', 'zipcode',
-    'zip_code', 'state_id_address1', 'state_id_address2', 'state_id_city', 'state_id_jurisdiction',
-    'state_id_zipcode', 'same_address_as_id', 'dob', 'phone_number', 'phone', 'ssn',
+    'zip_code', 'state_id_address1', 'state_id_address2', 'state_id_city',
+    'state_id_zipcode', 'state_id_state', 'state_id_jurisdiction',
+    'same_address_as_id', 'dob', 'phone_number', 'phone', 'ssn',
     'prev_address1', 'prev_address2', 'prev_city', 'prev_state', 'prev_zipcode', 'pii',
     'pii_from_doc', 'pii_from_user', 'password', 'personal_key', 'email', 'email_address',
     'unconfirmed_phone'
diff --git a/lib/tasks/review_profile.rake b/lib/tasks/review_profile.rake
index 86c1c85a9e2..a448b0917b3 100644
--- a/lib/tasks/review_profile.rake
+++ b/lib/tasks/review_profile.rake
@@ -26,7 +26,7 @@ namespace :users do
         next
       end
 
-      if user.proofing_component.review_eligible?
+      if user.fraud_review_eligible?
         profile = user.fraud_review_pending_profile
         profile.activate_after_passing_review
 
@@ -73,7 +73,7 @@ namespace :users do
         next
       end
 
-      if user.proofing_component.review_eligible?
+      if user.fraud_review_eligible?
         profile = user.fraud_review_pending_profile
 
         profile.reject_for_fraud(notify_user: true)
diff --git a/spec/controllers/application_controller_spec.rb b/spec/controllers/application_controller_spec.rb
index 6ac9d6990cf..215f3da082f 100644
--- a/spec/controllers/application_controller_spec.rb
+++ b/spec/controllers/application_controller_spec.rb
@@ -402,7 +402,7 @@ def index
     end
 
     context 'with a SAML request' do
-      let(:sp_session_request_url) { '/api/saml/auth2022' }
+      let(:sp_session_request_url) { '/api/saml/auth2023' }
       it 'returns the saml completion url' do
         expect(url_with_updated_params).to eq complete_saml_url
       end
@@ -440,9 +440,9 @@ def index
     context 'with saml_internal_post feature flag set to false' do
       before { allow(IdentityConfig.store).to receive(:saml_internal_post).and_return false }
       context 'with a SAML request' do
-        let(:sp_session_request_url) { '/api/saml/auth2022?SAMLRequest=blah' }
+        let(:sp_session_request_url) { '/api/saml/auth2023?SAMLRequest=blah' }
         it 'returns the original request url' do
-          expect(url_with_updated_params).to eq '/api/saml/auth2022?SAMLRequest=blah'
+          expect(url_with_updated_params).to eq '/api/saml/auth2023?SAMLRequest=blah'
         end
       end
 
diff --git a/spec/controllers/idv/document_capture_controller_spec.rb b/spec/controllers/idv/document_capture_controller_spec.rb
index b757586cfa1..8eb45995dc0 100644
--- a/spec/controllers/idv/document_capture_controller_spec.rb
+++ b/spec/controllers/idv/document_capture_controller_spec.rb
@@ -28,13 +28,6 @@
   end
 
   describe 'before_actions' do
-    it 'checks that feature flag is enabled' do
-      expect(subject).to have_actions(
-        :before,
-        :render_404_if_document_capture_controller_disabled,
-      )
-    end
-
     it 'includes authentication before_action' do
       expect(subject).to have_actions(
         :before,
@@ -154,17 +147,4 @@
       end
     end
   end
-
-  context 'when doc_auth_document_capture_controller_enabled is false' do
-    before do
-      allow(IdentityConfig.store).to receive(:doc_auth_document_capture_controller_enabled).
-        and_return(false)
-    end
-
-    it 'returns 404' do
-      get :show
-
-      expect(response.status).to eq(404)
-    end
-  end
 end
diff --git a/spec/controllers/idv/in_person/usps_locations_controller_spec.rb b/spec/controllers/idv/in_person/usps_locations_controller_spec.rb
index 1af6b68966a..c3b0c457bc1 100644
--- a/spec/controllers/idv/in_person/usps_locations_controller_spec.rb
+++ b/spec/controllers/idv/in_person/usps_locations_controller_spec.rb
@@ -257,6 +257,14 @@
       expect(enrollment.service_provider).to be_nil
     end
 
+    it 'updates proofing component vendor' do
+      expect(user.proofing_component&.document_check).to be_nil
+
+      response
+
+      expect(user.proofing_component.document_check).to eq Idp::Constants::Vendors::USPS
+    end
+
     context 'when unauthenticated' do
       let(:user) { nil }
 
diff --git a/spec/controllers/idv/in_person/verify_info_controller_spec.rb b/spec/controllers/idv/in_person/verify_info_controller_spec.rb
index 83ea59e23d9..a2dfa6ec3de 100644
--- a/spec/controllers/idv/in_person/verify_info_controller_spec.rb
+++ b/spec/controllers/idv/in_person/verify_info_controller_spec.rb
@@ -158,12 +158,6 @@
           expect(response).to redirect_to(idv_session_errors_ssn_failure_url)
         end
       end
-
-      it 'updates proofing component vendor' do
-        put :update
-
-        expect(user.proofing_component.document_check).to eq Idp::Constants::Vendors::USPS
-      end
     end
   end
 end
diff --git a/spec/controllers/idv/phone_errors_controller_spec.rb b/spec/controllers/idv/phone_errors_controller_spec.rb
index 2191b8f32e2..e825c321435 100644
--- a/spec/controllers/idv/phone_errors_controller_spec.rb
+++ b/spec/controllers/idv/phone_errors_controller_spec.rb
@@ -62,6 +62,7 @@
   end
 
   context 'the user is not authenticated and not recovering their account' do
+    let(:user) { nil }
     it 'redirects to sign in' do
       get action
 
@@ -83,11 +84,17 @@
   let(:idv_session) { double }
   let(:idv_session_user_phone_confirmation) { false }
   let(:user) { nil }
+  let(:phone) { '3602345678' }
+  let(:country_code) { 'US' }
 
   before do
     allow(idv_session).to receive(:user_phone_confirmation).
       and_return(idv_session_user_phone_confirmation)
     allow(idv_session).to receive(:current_user).and_return(user)
+    allow(idv_session).to receive(:previous_phone_step_params).and_return(
+      phone: phone,
+      international_code: country_code,
+    )
     allow(subject).to receive(:remaining_attempts).and_return(5)
     allow(controller).to receive(:idv_session).and_return(idv_session)
     stub_sign_in(user) if user
@@ -99,12 +106,21 @@
   describe '#warning' do
     let(:action) { :warning }
     let(:template) { 'idv/phone_errors/warning' }
+    let(:user) { create(:user) }
 
     it_behaves_like 'an idv phone errors controller action'
 
-    context 'with throttle attempts' do
-      let(:user) { create(:user) }
+    it 'assigns phone' do
+      get action
+      expect(assigns(:phone)).to eql(phone)
+    end
 
+    it 'assigns country_code' do
+      get action
+      expect(assigns(:country_code)).to eql(country_code)
+    end
+
+    context 'with throttle attempts' do
       before do
         Throttle.new(throttle_type: :proof_address, user: user).increment!
       end
diff --git a/spec/controllers/idv/unavailable_controller_spec.rb b/spec/controllers/idv/unavailable_controller_spec.rb
new file mode 100644
index 00000000000..5c868d577be
--- /dev/null
+++ b/spec/controllers/idv/unavailable_controller_spec.rb
@@ -0,0 +1,82 @@
+require 'rails_helper'
+
+describe Idv::UnavailableController, type: :controller do
+  let(:idv_available) { false }
+
+  before do
+    allow(IdentityConfig.store).to receive(:idv_available).and_return(idv_available)
+  end
+
+  describe '#show' do
+    let(:params) { nil }
+
+    before do
+      stub_analytics
+      get :show, params: params
+    end
+
+    it 'returns 200 OK' do
+      # https://http.cat/200
+      expect(response.status).to eql(200)
+    end
+
+    it 'logs an analytics event with redirect_from nil' do
+      expect(@analytics).to have_logged_event(
+        'Vendor Outage',
+        redirect_from: nil,
+        vendor_status: {
+          acuant: :operational,
+          lexisnexis_instant_verify: :operational,
+          lexisnexis_trueid: :operational,
+          sms: :operational,
+          voice: :operational,
+        },
+      )
+    end
+
+    it 'renders the view' do
+      expect(response).to render_template('idv/unavailable/show')
+    end
+
+    context 'coming from the create account page' do
+      let(:params) do
+        { from: SignUp::RegistrationsController::CREATE_ACCOUNT }
+      end
+      it 'logs an analytics event with redirect_from CREATE_ACCOUNT' do
+        expect(@analytics).to have_logged_event(
+          'Vendor Outage',
+          redirect_from: SignUp::RegistrationsController::CREATE_ACCOUNT,
+          vendor_status: {
+            acuant: :operational,
+            lexisnexis_instant_verify: :operational,
+            lexisnexis_trueid: :operational,
+            sms: :operational,
+            voice: :operational,
+          },
+        )
+      end
+      it 'renders the view' do
+        expect(response).to render_template('idv/unavailable/show')
+      end
+    end
+
+    context 'IdV is enabled' do
+      let(:idv_available) { true }
+
+      it 'renders the view  when from: is nil' do
+        expect(response).to render_template('idv/unavailable/show')
+      end
+
+      it 'returns a 200' do
+        expect(response.status).to eql(200)
+      end
+
+      context 'coming from the create account page' do
+        let(:params) { { from: SignUp::RegistrationsController::CREATE_ACCOUNT } }
+        it 'redirects back to create account' do
+          expect(response).to redirect_to(sign_up_email_path)
+        end
+      end
+    end
+  end
+end
diff --git a/spec/controllers/saml_completion_controller_spec.rb b/spec/controllers/saml_completion_controller_spec.rb
index ec38e62af35..fd6cbb8105c 100644
--- a/spec/controllers/saml_completion_controller_spec.rb
+++ b/spec/controllers/saml_completion_controller_spec.rb
@@ -20,7 +20,7 @@
           Signature: signature,
         }
       end
-      let(:sp_session_request_url) { 'http://example.gov/api/saml/auth2022' }
+      let(:sp_session_request_url) { 'http://example.gov/api/saml/auth2023' }
 
       before do
         expect(controller).to receive(:sp_session).at_least(:once).and_return(
diff --git a/spec/controllers/saml_idp_controller_spec.rb b/spec/controllers/saml_idp_controller_spec.rb
index 456d874848f..27f9df1d08a 100644
--- a/spec/controllers/saml_idp_controller_spec.rb
+++ b/spec/controllers/saml_idp_controller_spec.rb
@@ -562,7 +562,7 @@ def name_id_version(format_urn)
             authn_context_comparison: 'exact',
             requested_ial: authn_context,
             service_provider: sp1_issuer,
-            endpoint: '/api/saml/auth2022',
+            endpoint: '/api/saml/auth2023',
             idv: false,
             finish_profile: false,
             request_signed: true,
@@ -703,7 +703,7 @@ def name_id_version(format_urn)
             authn_context_comparison: 'minimum',
             requested_ial: 'ialmax',
             service_provider: sp1_issuer,
-            endpoint: '/api/saml/auth2022',
+            endpoint: '/api/saml/auth2023',
             idv: false,
             finish_profile: false,
             request_signed: true,
@@ -1241,7 +1241,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: false,
@@ -1282,7 +1282,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: 'none',
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -1319,7 +1319,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -1354,7 +1354,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: auth_settings.issuer,
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -1426,7 +1426,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -1458,7 +1458,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: auth_settings.issuer,
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -1490,7 +1490,7 @@ def name_id_version(format_urn)
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -1505,7 +1505,7 @@ def name_id_version(format_urn)
 
     describe 'HEAD /api/saml/auth', type: :request do
       it 'responds with "403 Forbidden"' do
-        head '/api/saml/auth2022?SAMLRequest=bang!'
+        head '/api/saml/auth2023?SAMLRequest=bang!'
 
         expect(response.status).to eq(403)
       end
@@ -1677,7 +1677,7 @@ def name_id_version(format_urn)
             ds: Saml::XML::Namespaces::SIGNATURE,
           )
 
-          crt = AppArtifacts.store.saml_2022_cert
+          crt = AppArtifacts.store.saml_2023_cert
           expect(element.text).to eq(crt.split("\n")[1...-1].join("\n").delete("\n"))
         end
 
@@ -1980,7 +1980,7 @@ def stub_auth
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL2_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: true,
           finish_profile: false,
           request_signed: false,
@@ -2025,7 +2025,7 @@ def stub_requested_attributes
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: false,
           request_signed: true,
@@ -2061,7 +2061,7 @@ def stub_requested_attributes
           authn_context_comparison: 'exact',
           requested_ial: Saml::Idp::Constants::IAL1_AUTHN_CONTEXT_CLASSREF,
           service_provider: 'http://localhost:3000',
-          endpoint: '/api/saml/auth2022',
+          endpoint: '/api/saml/auth2023',
           idv: false,
           finish_profile: true,
           request_signed: true,
diff --git a/spec/controllers/sign_up/registrations_controller_spec.rb b/spec/controllers/sign_up/registrations_controller_spec.rb
index 4d9964e8bdc..6f3511ad465 100644
--- a/spec/controllers/sign_up/registrations_controller_spec.rb
+++ b/spec/controllers/sign_up/registrations_controller_spec.rb
@@ -25,6 +25,19 @@
       expect { get :new }.
         to raise_error(Mime::Type::InvalidMimeType)
     end
+
+    context 'IdV unavailable' do
+      before do
+        allow(IdentityConfig.store).to receive(:idv_available).and_return(false)
+      end
+      it 'redirects to idv vendor outage page when ial2 requested' do
+        allow(controller).to receive(:ial2_requested?).and_return(true)
+        get :new
+        expect(response).to redirect_to(
+          idv_unavailable_path(from: SignUp::RegistrationsController::CREATE_ACCOUNT),
+        )
+      end
+    end
   end
 
   describe '#create' do
diff --git a/spec/controllers/users/backup_code_setup_controller_spec.rb b/spec/controllers/users/backup_code_setup_controller_spec.rb
index 18c03aaaac2..6e97e92ae37 100644
--- a/spec/controllers/users/backup_code_setup_controller_spec.rb
+++ b/spec/controllers/users/backup_code_setup_controller_spec.rb
@@ -8,7 +8,7 @@
         :authenticate_user!,
         :confirm_user_authenticated_for_2fa_setup,
         :apply_secure_headers_override,
-        :confirm_recently_authenticated_2fa,
+        [:confirm_recently_authenticated_2fa, except: ['reminder']],
       )
     end
   end
diff --git a/spec/factories/service_provider_identities.rb b/spec/factories/service_provider_identities.rb
index 3e43c2e7622..ccaf710ba77 100644
--- a/spec/factories/service_provider_identities.rb
+++ b/spec/factories/service_provider_identities.rb
@@ -15,4 +15,8 @@
   trait :soft_deleted_5m_ago do
     deleted_at { Time.zone.now - 5.minutes }
   end
+
+  trait :verified do
+    verified_at { Time.zone.now }
+  end
 end
diff --git a/spec/factories/users.rb b/spec/factories/users.rb
index 6313cbd9dd3..09a6e8a671a 100644
--- a/spec/factories/users.rb
+++ b/spec/factories/users.rb
@@ -214,8 +214,7 @@
       signed_up
 
       after :build do |user|
-        create(:profile, :fraud_review_pending, :with_pii, user: user)
-        create(:proofing_component, :eligible_for_review, user: user)
+        create(:profile, :fraud_review_pending, :verified, :with_pii, user: user)
       end
     end
 
diff --git a/spec/features/idv/in_person_spec.rb b/spec/features/idv/in_person_spec.rb
index 6cfb066151f..76c4f85a5ac 100644
--- a/spec/features/idv/in_person_spec.rb
+++ b/spec/features/idv/in_person_spec.rb
@@ -268,7 +268,7 @@
     end
 
     # prepare page
-    expect(page).to have_content(t('in_person_proofing.headings.prepare'))
+    expect(page).to have_content(t('in_person_proofing.headings.prepare'), wait: 5)
     click_button t('forms.buttons.back')
 
     expect(page).to have_content(t('in_person_proofing.headings.po_search.location'))
@@ -342,7 +342,7 @@
         mock_doc_auth_attention_with_barcode
         attach_and_submit_images
 
-        click_link t('in_person_proofing.body.cta.button')
+        click_button t('in_person_proofing.body.cta.button')
         search_for_post_office
         within page.first('.location-collection-item') do
           click_spinner_button_and_wait t('in_person_proofing.body.location.location_button')
@@ -592,7 +592,7 @@
       complete_location_step(user)
 
       expect(page).to have_content(
-        t('in_person_proofing.headings.prepare'),
+        t('in_person_proofing.headings.prepare'), wait: 5
       )
     end
 
@@ -607,7 +607,7 @@
     end
   end
 
-  context 'in_person_capture_secondary_id_enabled feature flag enabled', allow_browser_log: true do
+  shared_examples 'captures address with state id' do
     let(:user) { user_with_2fa }
 
     before(:each) do
@@ -619,12 +619,11 @@
       complete_location_step(user)
 
       expect(page).to have_content(
-        t('in_person_proofing.headings.prepare'),
+        t('in_person_proofing.headings.prepare'), wait: 5
       )
     end
-
-    def it_captures_address_with_state_id
-      # prepare page
+    # prepare page
+    it 'successfully proceeds through the flow' do
       complete_prepare_step(user)
 
       complete_state_id_step(user, same_address_as_id: false, double_address_verification: true)
@@ -636,11 +635,11 @@ def it_captures_address_with_state_id
         t('idv.form.ssn_label_html'),
       )
     end
+  end
 
+  context 'in_person_capture_secondary_id_enabled feature flag enabled', allow_browser_log: true do
     context 'flag remains enabled' do
-      it 'captures the address, address line 2, city, state and zip code' do
-        it_captures_address_with_state_id
-      end
+      it_behaves_like 'captures address with state id'
     end
 
     context 'flag is then disabled' do
@@ -649,9 +648,7 @@ def it_captures_address_with_state_id
           and_return(false)
       end
 
-      it 'captures the address, address line 2, city, state and zip code' do
-        it_captures_address_with_state_id
-      end
+      it_behaves_like 'captures address with state id'
     end
   end
 end
diff --git a/spec/features/idv/outage_spec.rb b/spec/features/idv/outage_spec.rb
index e52db17f486..5b221e7ad31 100644
--- a/spec/features/idv/outage_spec.rb
+++ b/spec/features/idv/outage_spec.rb
@@ -20,12 +20,54 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
   let(:new_password) { 'some really awesome new password' }
   let(:pii) { { ssn: '666-66-1234', dob: '1920-01-01', first_name: 'alice' } }
 
-  context 'vendor_status_lexisnexis_phone_finder set to full_outage', js: true do
-    before do
-      allow(IdentityConfig.store).to receive(:vendor_status_lexisnexis_phone_finder).
-        and_return(:full_outage)
+  let(:vendor_status_acuant) { :operational }
+  let(:vendor_status_lexisnexis_instant_verify) { :operational }
+  let(:vendor_status_lexisnexis_phone_finder) { :operational }
+  let(:vendor_status_lexisnexis_trueid) { :operational }
+  let(:vendor_status_sms) { :operational }
+  let(:vendor_status_voice) { :operational }
+
+  let(:enable_usps_verification) { true }
+  let(:feature_idv_force_gpo_verification_enabled) { false }
+  let(:feature_idv_hybrid_flow_enabled) { true }
+
+  before do
+    # Wire up various let()s to configuration keys
+    %w[
+      acuant
+      lexisnexis_instant_verify
+      lexisnexis_phone_finder
+      lexisnexis_trueid
+      sms
+      voice
+    ].each do |service|
+      vendor_status_key = "vendor_status_#{service}".to_sym
+      allow(IdentityConfig.store).to receive(vendor_status_key).
+        and_return(send(vendor_status_key))
+    end
+
+    %w[
+      enable_usps_verification
+      feature_idv_force_gpo_verification_enabled
+      feature_idv_hybrid_flow_enabled
+    ].each do |key|
+      allow(IdentityConfig.store).to receive(key).
+        and_return(send(key))
     end
 
+    # Configuration / vendor status changes can effect Rails routing tables.
+    # Force routes to be reloaded when we've modified configuration.
+    Rails.application.reload_routes!
+  end
+
+  after do
+    # Don't leave stale routes sitting around.
+    Rails.application.reload_routes!
+  end
+
+  context 'vendor_status_lexisnexis_phone_finder set to full_outage', js: true do
+    let(:vendor_status_lexisnexis_phone_finder) { :full_outage }
+
     it 'takes the user through the mail only flow, allowing hybrid' do
       sign_in_with_idv_required(user: user)
 
@@ -51,10 +93,7 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
   end
 
   context 'GPO only enabled, but user starts over', js: true do
-    before do
-      allow(IdentityConfig.store).to receive(:feature_idv_force_gpo_verification_enabled).
-        and_return(true)
-    end
+    let(:feature_idv_force_gpo_verification_enabled) { true }
 
     it 'shows mail only warning page before idv welcome page' do
       sign_in_with_idv_required(user: user)
@@ -70,14 +109,7 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
   end
 
   context 'force GPO only without phone outages', js: true do
-    before do
-      allow(IdentityConfig.store).to receive(:feature_idv_force_gpo_verification_enabled).
-        and_return(true)
-      allow(IdentityConfig.store).to receive(:vendor_status_sms).
-        and_return(:operational)
-      allow(IdentityConfig.store).to receive(:vendor_status_voice).
-        and_return(:operational)
-    end
+    let(:feature_idv_force_gpo_verification_enabled) { true }
 
     it 'shows mail only warning page before idv welcome page' do
       sign_in_with_idv_required(user: user)
@@ -91,12 +123,8 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
   end
 
   context 'force GPO only, but GPO not enabled', js: true do
-    before do
-      allow(IdentityConfig.store).to receive(:feature_idv_force_gpo_verification_enabled).
-        and_return(true)
-      allow(IdentityConfig.store).to receive(:enable_usps_verification).
-        and_return(false)
-    end
+    let(:feature_idv_force_gpo_verification_enabled) { true }
+    let(:enable_usps_verification) { false }
 
     it 'shows mail only warning page before idv welcome page' do
       sign_in_with_idv_required(user: user)
@@ -110,10 +138,7 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
 
     %i[vendor_status_sms vendor_status_voice].each do |flag|
       context "#{flag} set to full_outage" do
-        before do
-          allow(IdentityConfig.store).to receive(flag).
-            and_return(:full_outage)
-        end
+        let(flag) { :full_outage }
 
         it 'shows mail only warning page before idv welcome page' do
           sign_in_with_idv_required(user: user, sms_or_totp: :totp)
@@ -146,13 +171,9 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
   end
 
   context 'feature_idv_force_gpo_verification_enabled set to true', js: true do
+    let(:feature_idv_force_gpo_verification_enabled) { true }
     let(:user) { user_with_2fa }
 
-    before do
-      allow(IdentityConfig.store).to receive(:feature_idv_force_gpo_verification_enabled).
-        and_return(true)
-    end
-
     it 'shows mail only warning page before idv welcome page', js: true do
       sign_in_with_idv_required(user: user, sms_or_totp: :sms)
 
@@ -175,11 +196,7 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
 
   context 'feature_idv_hybrid_flow_enabled set to false', js: true do
     let(:user) { user_with_2fa }
-
-    before do
-      allow(IdentityConfig.store).to receive(:feature_idv_hybrid_flow_enabled).
-        and_return(false)
-    end
+    let(:feature_idv_hybrid_flow_enabled) { false }
 
     it 'does not show the mail only warning page before idv welcome page' do
       sign_in_with_idv_required(user: user, sms_or_totp: :sms)
@@ -200,16 +217,12 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
   %w[acuant lexisnexis_instant_verify lexisnexis_trueid].each do |service|
     context "vendor_status_#{service} set to full_outage" do
       let(:user) { user_with_2fa }
-      before do
-        allow(IdentityConfig.store).to receive("vendor_status_#{service}".to_sym).
-          and_return(:full_outage)
-      end
+      let("vendor_status_#{service}".to_sym) { :full_outage }
 
       it 'prevents an existing ial1 user from verifying their identity' do
         sign_in_with_idv_required(user: user, sms_or_totp: :sms)
-        expect(current_path).to eq vendor_outage_path
         expect(page).to have_content(
-          t('vendor_outage.blocked.idv.with_sp', service_provider: 'Test SP'),
+          strip_tags(t('idv.unavailable.idv_explanation.with_sp_html', sp: 'Test SP')),
         )
       end
 
@@ -228,15 +241,20 @@ def sign_in_with_idv_required(user:, sms_or_totp: :sms)
         click_on t('links.account.reactivate.without_key')
         click_on t('forms.buttons.continue')
 
-        expect(current_path).to eq vendor_outage_path
-        expect(page).to have_content(t('vendor_outage.blocked.idv.without_sp'))
+        expect(page).to have_content(t('idv.unavailable.idv_explanation.without_sp'))
       end
 
       it 'prevents a user from creating an account' do
         visit_idp_from_sp_with_ial2(:oidc)
         click_link t('links.create_account')
-        expect(current_path).to eq vendor_outage_path
-        expect(page).to have_content(t('vendor_outage.blocked.idv.generic'))
+        expect(page).to have_content(
+          strip_tags(
+            t(
+              'idv.unavailable.idv_explanation.with_sp_html',
+              sp: 'Test SP',
+            ),
+          ),
+        )
       end
     end
   end
diff --git a/spec/features/idv/steps/in_person/verify_info_spec.rb b/spec/features/idv/steps/in_person/verify_info_spec.rb
index 7aacb6188f1..3fe16da670b 100644
--- a/spec/features/idv/steps/in_person/verify_info_spec.rb
+++ b/spec/features/idv/steps/in_person/verify_info_spec.rb
@@ -24,6 +24,7 @@
     complete_ssn_step(user)
 
     # verify page
+    expect_in_person_step_indicator_current_step(t('step_indicator.flows.idv.verify_info'))
     expect(page).to have_current_path(idv_in_person_verify_info_path)
     expect(page).to have_content(t('headings.verify'))
     expect(page).to have_text(InPersonHelper::GOOD_FIRST_NAME)
diff --git a/spec/features/idv/steps/in_person/verify_step_spec.rb b/spec/features/idv/steps/in_person/verify_step_spec.rb
index a8288f3c411..d72e72aa289 100644
--- a/spec/features/idv/steps/in_person/verify_step_spec.rb
+++ b/spec/features/idv/steps/in_person/verify_step_spec.rb
@@ -110,6 +110,10 @@
       expect(page).to have_text(InPersonHelper::GOOD_FIRST_NAME)
       expect(page).to have_text(InPersonHelper::GOOD_LAST_NAME)
       expect(page).to have_text(InPersonHelper::GOOD_DOB_FORMATTED_EVENT)
+      expect(page).to have_text(
+        "#{I18n.t('idv.form.issuing_state')}: #{Idp::Constants::
+        MOCK_IDV_APPLICANT_STATE_ID_JURISDICTION}",
+      )
       expect(page).to have_text(InPersonHelper::GOOD_STATE_ID_NUMBER)
       expect_good_state_id_address
       expect(page).to have_content(t('headings.residential_address'))
@@ -159,11 +163,19 @@
       expect(page).to have_text(InPersonHelper::GOOD_FIRST_NAME)
       expect(page).to have_text(InPersonHelper::GOOD_LAST_NAME)
       expect(page).to have_text(InPersonHelper::GOOD_DOB_FORMATTED_EVENT)
+      expect(page).to have_text(
+        "#{I18n.t('idv.form.issuing_state')}: #{Idp::Constants::
+        MOCK_IDV_APPLICANT_STATE_ID_JURISDICTION}",
+      )
       expect(page).to have_text(InPersonHelper::GOOD_STATE_ID_NUMBER)
       expect(page).to have_text(InPersonHelper::GOOD_STATE_ID_ADDRESS1).twice
       expect(page).to have_text(InPersonHelper::GOOD_STATE_ID_ADDRESS2).twice
       expect(page).to have_text(InPersonHelper::GOOD_STATE_ID_CITY).twice
-      expect(page).to have_text(Idp::Constants::MOCK_IDV_APPLICANT[:state_id_jurisdiction]).twice
+      expect(page).to have_text(
+        Idp::Constants::
+                MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:state_id_state],
+      ).twice
+      expect(page).to have_text(Idp::Constants::MOCK_IDV_APPLICANT[:state_id_jurisdiction]).once
       expect(page).to have_text(InPersonHelper::GOOD_STATE_ID_ZIPCODE).twice
       expect(page).to have_content(t('headings.residential_address'))
       expect(page).to have_content(t('headings.ssn'))
diff --git a/spec/features/idv/steps/phone_step_spec.rb b/spec/features/idv/steps/phone_step_spec.rb
index 9b5a40d73e3..8392b3187e9 100644
--- a/spec/features/idv/steps/phone_step_spec.rb
+++ b/spec/features/idv/steps/phone_step_spec.rb
@@ -4,9 +4,15 @@
   include IdvStepHelper
   include IdvHelper
 
+  let(:user) { user_with_2fa }
+  let(:gpo_enabled) { true }
+
+  before do
+    allow(IdentityConfig.store).to receive(:enable_usps_verification).and_return(gpo_enabled)
+  end
+
   context 'defaults on page load' do
     it 'selects sms delivery option by default', js: true do
-      user = user_with_2fa
       start_idv_from_sp
       complete_idv_steps_before_phone_step(user)
       expect(page).to have_checked_field(
@@ -18,7 +24,6 @@
   context 'with valid information' do
     it 'redirects to the otp confirmation step when the phone matches the 2fa phone number',
        js: true do
-      user = user_with_2fa
       start_idv_from_sp
       complete_idv_steps_before_phone_step(user)
       fill_out_phone_form_ok(MfaContext.new(user).phone_configurations.first.phone)
@@ -77,8 +82,6 @@
     end
 
     it 'is not re-entrant after confirming OTP' do
-      user = user_with_2fa
-
       start_idv_from_sp
       complete_idv_steps_before_phone_step(user)
       fill_out_phone_form_ok
@@ -121,39 +124,44 @@
     expect(page).to have_current_path(idv_doc_auth_step_path(step: :welcome))
   end
 
-  shared_examples 'async timed out' do
-    it 'allows resubmitting form' do
-      user = user_with_2fa
-      start_idv_from_sp
-      complete_idv_steps_before_phone_step(user)
+  it 'allows resubmitting form' do
+    start_idv_from_sp
+    complete_idv_steps_before_phone_step(user)
 
-      allow(DocumentCaptureSession).to receive(:find_by).and_return(nil)
-      fill_out_phone_form_ok(MfaContext.new(user).phone_configurations.first.phone)
-      click_idv_send_security_code
-      expect(page).to have_content(t('idv.failure.timeout'))
-      expect(page).to have_current_path(idv_phone_path)
-      allow(DocumentCaptureSession).to receive(:find_by).and_call_original
-      click_idv_send_security_code
-      expect(page).to have_current_path(idv_otp_verification_path)
-    end
+    allow(DocumentCaptureSession).to receive(:find_by).and_return(nil)
+    fill_out_phone_form_ok(MfaContext.new(user).phone_configurations.first.phone)
+    click_idv_send_security_code
+    expect(page).to have_content(t('idv.failure.timeout'))
+    expect(page).to have_current_path(idv_phone_path)
+    allow(DocumentCaptureSession).to receive(:find_by).and_call_original
+    click_idv_send_security_code
+    expect(page).to have_current_path(idv_otp_verification_path)
   end
 
-  it_behaves_like 'async timed out'
-
   context "when the user's information cannot be verified" do
+    it 'reports the number the user entered' do
+      start_idv_from_sp
+      complete_idv_steps_before_phone_step
+      fill_out_phone_form_fail
+      click_idv_send_security_code
+
+      expect(page).to have_content(t('idv.failure.phone.warning.heading'))
+      expect(page).to have_content('+1 703-555-5555')
+    end
+
     it 'links to verify by mail, from which user can return back to the warning screen' do
       start_idv_from_sp
       complete_idv_steps_before_phone_step
       fill_out_phone_form_fail
       click_idv_send_security_code
 
-      expect(page).to have_content(t('idv.failure.phone.warning'))
+      expect(page).to have_content(t('idv.failure.phone.warning.heading'))
 
-      click_on t('idv.troubleshooting.options.verify_by_mail')
+      click_on t('idv.failure.phone.warning.gpo.button')
       expect(page).to have_content(t('idv.titles.mail.verify'))
 
       click_doc_auth_back_link
-      expect(page).to have_content(t('idv.failure.phone.warning'))
+      expect(page).to have_content(t('idv.failure.phone.warning.heading'))
     end
 
     it 'does not render the link to proof by mail if proofing by mail is disabled' do
@@ -166,10 +174,10 @@
         fill_out_phone_form_fail
         click_idv_send_security_code
 
-        expect(page).to have_content(t('idv.failure.phone.warning'))
+        expect(page).to have_content(t('idv.failure.phone.warning.heading'))
         expect(page).to_not have_content(t('idv.troubleshooting.options.verify_by_mail'))
 
-        click_on t('idv.failure.button.warning')
+        click_on t('idv.failure.phone.warning.try_again_button')
       end
 
       fill_out_phone_form_fail
@@ -189,4 +197,40 @@
     it_behaves_like 'verification step max attempts', :phone, :oidc
     it_behaves_like 'verification step max attempts', :phone, :saml
   end
+
+  context 'when the user is rate-limited' do
+    before do
+      start_idv_from_sp
+      complete_idv_steps_before_step(:phone, user)
+    end
+
+    around do |ex|
+      freeze_time { ex.run }
+    end
+
+    before do
+      (Throttle.max_attempts(:proof_address) - 1).times do
+        fill_out_phone_form_fail
+        click_idv_continue_for_step(:phone)
+        click_on t('idv.failure.phone.warning.try_again_button')
+      end
+      click_idv_continue_for_step(:phone)
+    end
+
+    it 'still lets them access the GPO flow and return to the error' do
+      click_on t('idv.failure.phone.rate_limited.gpo.button')
+      expect(page).to have_content(t('idv.titles.mail.verify'))
+      click_doc_auth_back_link
+      expect(page).to have_content(t('idv.failure.phone.rate_limited.heading'))
+    end
+
+    context 'GPO is disabled' do
+      let(:gpo_enabled) { false }
+
+      it 'does not link out to GPO flow' do
+        expect(page).not_to have_content(t('idv.failure.phone.rate_limited.gpo.prompt'))
+        expect(page).not_to have_content(t('idv.failure.phone.rate_limited.gpo.button'))
+      end
+    end
+  end
 end
diff --git a/spec/features/reports/authorization_count_spec.rb b/spec/features/reports/authorization_count_spec.rb
index 525a4e0f340..034add6b303 100644
--- a/spec/features/reports/authorization_count_spec.rb
+++ b/spec/features/reports/authorization_count_spec.rb
@@ -306,7 +306,7 @@ def expect_ial1_and_ial2_count(issuer)
 
   def reset_monthly_auth_count_and_login(user)
     SpReturnLog.delete_all
-    visit api_saml_logout2022_path
+    visit api_saml_logout2023_path
     sign_in_live_with_2fa(user)
   end
 end
diff --git a/spec/features/reports/sp_active_users_report_spec.rb b/spec/features/reports/sp_active_users_report_spec.rb
index 980e0133c6f..8be605bff69 100644
--- a/spec/features/reports/sp_active_users_report_spec.rb
+++ b/spec/features/reports/sp_active_users_report_spec.rb
@@ -17,7 +17,7 @@
                  app_id: nil,
                  total_ial1_active: 1,
                  total_ial2_active: 0 }].to_json
-    expect(Db::Identity::SpActiveUserCounts.call('01-01-2019').to_json).to eq(results)
+    expect(Db::Identity::SpActiveUserCounts.by_issuer('01-01-2019').to_json).to eq(results)
   end
 
   it 'reports a user as ial2 active for an ial2 sign in' do
@@ -36,6 +36,6 @@
                  app_id: nil,
                  total_ial1_active: 0,
                  total_ial2_active: 1 }].to_json
-    expect(Db::Identity::SpActiveUserCounts.call('01-01-2019').to_json).to eq(results)
+    expect(Db::Identity::SpActiveUserCounts.by_issuer('01-01-2019').to_json).to eq(results)
   end
 end
diff --git a/spec/features/saml/multiple_endpoints_spec.rb b/spec/features/saml/multiple_endpoints_spec.rb
index 53f9e82a694..63ca9f0e2e7 100644
--- a/spec/features/saml/multiple_endpoints_spec.rb
+++ b/spec/features/saml/multiple_endpoints_spec.rb
@@ -4,7 +4,7 @@
   include SamlAuthHelper
   include IdvHelper
 
-  let(:endpoint_suffix) { '2022' }
+  let(:endpoint_suffix) { '2023' }
   let(:user) { create(:user, :signed_up) }
 
   let(:endpoint_saml_settings) do
diff --git a/spec/features/saml/redirect_uri_validation_spec.rb b/spec/features/saml/redirect_uri_validation_spec.rb
index bbe608042e1..75a15ae18c6 100644
--- a/spec/features/saml/redirect_uri_validation_spec.rb
+++ b/spec/features/saml/redirect_uri_validation_spec.rb
@@ -6,7 +6,7 @@
   context 'when redirect_uri param is included in SAML request' do
     it 'uses the return_to_sp_url URL and not the redirect_uri' do
       user = create(:user, :signed_up)
-      visit api_saml_auth2022_path(
+      visit api_saml_auth2023_path(
         SAMLRequest: CGI.unescape(saml_request(saml_settings)),
         redirect_uri: 'http://evil.com',
         state: '123abc',
diff --git a/spec/features/saml/saml_logout_spec.rb b/spec/features/saml/saml_logout_spec.rb
index caed7d6f1ae..69cf3d71516 100644
--- a/spec/features/saml/saml_logout_spec.rb
+++ b/spec/features/saml/saml_logout_spec.rb
@@ -120,7 +120,7 @@
           },
         )
 
-        expect(current_path).to eq(api_saml_logout2022_path)
+        expect(current_path).to eq(api_saml_logout2023_path)
         expect(page.driver.status_code).to eq(400)
 
         # The user should be signed in
@@ -134,7 +134,7 @@
     it 'logs the user out and redirects to the sign in page' do
       sign_in_and_2fa_user(user)
 
-      visit api_saml_logout2022_path
+      visit api_saml_logout2023_path
 
       expect(page).to have_content(t('devise.sessions.signed_out'))
       expect(page).to have_current_path(root_path)
diff --git a/spec/features/saml/saml_spec.rb b/spec/features/saml/saml_spec.rb
index 0d6c2cd56c3..36febbce457 100644
--- a/spec/features/saml/saml_spec.rb
+++ b/spec/features/saml/saml_spec.rb
@@ -226,7 +226,7 @@
 
       it 'redirects to root' do
         travel(Devise.timeout_in + 1.second) do
-          visit api_saml_logout2022_url
+          visit api_saml_logout2023_url
           expect(page.current_path).to eq('/')
         end
       end
diff --git a/spec/features/users/sign_up_spec.rb b/spec/features/users/sign_up_spec.rb
index 853bd294c36..69b75b4c49c 100644
--- a/spec/features/users/sign_up_spec.rb
+++ b/spec/features/users/sign_up_spec.rb
@@ -113,25 +113,22 @@
 
     sign_up_and_set_password
 
-    freeze_time do
-      (IdentityConfig.store.phone_confirmation_max_attempts + 1).times do
-        visit phone_setup_path
-        fill_in 'new_phone_form_phone', with: '2025551313'
-        click_send_one_time_code
-      end
+    (IdentityConfig.store.phone_confirmation_max_attempts + 1).times do
+      visit phone_setup_path
+      fill_in 'new_phone_form_phone', with: '2025551313'
+      click_send_one_time_code
+    end
 
-      timeout = distance_of_time_in_words(
-        Throttle.attempt_window_in_minutes(:phone_confirmation).minutes,
-      )
+    # whether it says '9 minutes' or '10 minutes' depends on how
+    # slowly the test runs.
+    throttled_message = I18n.t(
+      'errors.messages.phone_confirmation_throttled',
+      timeout: '(10|9) minutes',
+    )
 
-      expect(current_path).to eq(authentication_methods_setup_path)
-      expect(page).to have_content(
-        I18n.t(
-          'errors.messages.phone_confirmation_throttled',
-          timeout: timeout,
-        ),
-      )
-    end
+    expect(current_path).to eq(authentication_methods_setup_path)
+
+    expect(page).to have_content(/#{throttled_message}/)
   end
 
   context 'with js', js: true do
diff --git a/spec/jobs/get_usps_proofing_results_job_spec.rb b/spec/jobs/get_usps_proofing_results_job_spec.rb
index 5a8fc715819..05ee63aee19 100644
--- a/spec/jobs/get_usps_proofing_results_job_spec.rb
+++ b/spec/jobs/get_usps_proofing_results_job_spec.rb
@@ -6,6 +6,7 @@
       pending_enrollment.update(
         enrollment_established_at: Time.zone.now - 3.days,
         status_check_attempted_at: Time.zone.now - 15.minutes,
+        status_check_completed_at: Time.zone.now - 17.minutes,
         status_updated_at: Time.zone.now - 2.days,
       )
 
@@ -21,6 +22,7 @@
         fraud_suspected: response['fraudSuspected'],
         issuer: pending_enrollment.issuer,
         minutes_since_last_status_check: 15.0,
+        minutes_since_last_status_check_completed: 17.0,
         minutes_since_last_status_update: 2.days.in_minutes,
         minutes_to_completion: 3.days.in_minutes,
         minutes_since_established: 3.days.in_minutes,
@@ -72,6 +74,7 @@
       pending_enrollment.reload
       expect(pending_enrollment.status_updated_at).to eq(Time.zone.now)
       expect(pending_enrollment.status_check_attempted_at).to eq(Time.zone.now)
+      expect(pending_enrollment.status_check_completed_at).to eq(Time.zone.now)
       expect(pending_enrollment.status).to eq(status)
       expect(pending_enrollment.profile.active).to eq(passed)
     end
@@ -116,6 +119,20 @@
       expect(pending_enrollment.status_check_attempted_at).to eq(Time.zone.now)
     end
   end
+
+  it 'does not update the status_check_completed_at timestamp' do
+    freeze_time do
+      pending_enrollment.update(
+        status_check_attempted_at: Time.zone.now - 1.day,
+        status_updated_at: Time.zone.now - 2.days,
+      )
+      job.perform(Time.zone.now)
+
+      pending_enrollment.reload
+      expect(pending_enrollment.status_updated_at).to eq(Time.zone.now - 2.days)
+      expect(pending_enrollment.status_check_completed_at).to be_nil
+    end
+  end
 end
 
 RSpec.shared_examples 'enrollment_encountering_an_error_that_has_a_nil_response' do |error_type:|
@@ -132,6 +149,14 @@
       ),
     )
   end
+
+  it 'does not update the status_check_completed_at timestamp' do
+    freeze_time do
+      job.perform(Time.zone.now)
+      pending_enrollment.reload
+      expect(pending_enrollment.status_check_completed_at).to be_nil
+    end
+  end
 end
 
 RSpec.describe GetUspsProofingResultsJob do
@@ -227,7 +252,12 @@
 
         expect(pending_enrollments.pluck(:status_check_attempted_at)).to(
           all(eq nil),
-          'failed test precondition: pending enrollments must not have status check time set',
+          'failed test precondition: pending enrollments must not set status check attempted time',
+        )
+
+        expect(pending_enrollments.pluck(:status_check_completed_at)).to(
+          all(eq nil),
+          'failed test precondition: pending enrollments must not set status check completed time',
         )
 
         freeze_time do
@@ -239,7 +269,16 @@
               pluck(:status_check_attempted_at),
           ).to(
             all(eq Time.zone.now),
-            'job must update status check time for all pending enrollments',
+            'job must update status check attempted time for all pending enrollments',
+          )
+
+          expect(
+            pending_enrollments.
+              map(&:reload).
+              pluck(:status_check_completed_at),
+          ).to(
+            all(eq Time.zone.now),
+            'job must update status check completed time for all pending enrollments',
           )
         end
       end
@@ -885,6 +924,7 @@
             expect(pending_enrollment.enrollment_established_at).to eq(Time.zone.now - 3.days)
             expect(pending_enrollment.status_updated_at).to eq(Time.zone.now - 1.day)
             expect(pending_enrollment.status_check_attempted_at).to eq(Time.zone.now)
+            expect(pending_enrollment.status_check_completed_at).to eq(Time.zone.now)
           end
 
           expect(pending_enrollment.profile.active).to eq(false)
diff --git a/spec/jobs/irs_attempts_events_batch_job_spec.rb b/spec/jobs/irs_attempts_events_batch_job_spec.rb
index 1934641fcf9..ad1e15be1b4 100644
--- a/spec/jobs/irs_attempts_events_batch_job_spec.rb
+++ b/spec/jobs/irs_attempts_events_batch_job_spec.rb
@@ -79,8 +79,6 @@
         allow(IdentityConfig.store).to receive(:irs_attempt_api_enabled).and_return(true)
         allow(IdentityConfig.store).to receive(:irs_attempt_api_aws_s3_enabled).and_return(true)
 
-        allow_any_instance_of(described_class).to receive(:reasonable_timespan?).and_return(true)
-
         allow(IdentityConfig.store).to receive(:irs_attempt_api_public_key).
           and_return(encoded_public_key)
 
diff --git a/spec/jobs/reports/sp_active_users_report_spec.rb b/spec/jobs/reports/sp_active_users_report_spec.rb
index 17f18d1f179..744287037ad 100644
--- a/spec/jobs/reports/sp_active_users_report_spec.rb
+++ b/spec/jobs/reports/sp_active_users_report_spec.rb
@@ -7,8 +7,19 @@
   let(:issuer2) { 'foo2' }
   let(:app_id) { 'app' }
 
-  it 'is empty' do
-    expect(subject.perform(Time.zone.today)).to eq('[]')
+  it 'has overall data' do
+    report = JSON.parse(subject.perform(Time.zone.today), symbolize_names: true)
+
+    expect(report).to eq(
+      [
+        {
+          issuer: nil,
+          app_id: nil,
+          total_ial1_active: 0,
+          total_ial2_active: 0,
+        },
+      ],
+    )
   end
 
   it 'returns total active user counts per sp broken down by ial1 and ial2' do
@@ -31,12 +42,24 @@
       user_id: 4, service_provider: issuer, uuid: 'foo4',
       last_ial2_authenticated_at: authenticated_time
     )
-    result = [{ issuer: issuer,
-                app_id: app_id,
-                total_ial1_active: 2,
-                total_ial2_active: 3 }].to_json
+    result = [
+      {
+        issuer: issuer,
+        app_id: app_id,
+        total_ial1_active: 1,
+        total_ial2_active: 3,
+      },
+      {
+        issuer: nil,
+        app_id: nil,
+        total_ial1_active: 1,
+        total_ial2_active: 3,
+      },
+    ]
 
-    expect(subject.perform(job_date)).to eq(result)
+    report = JSON.parse(subject.perform(job_date), symbolize_names: true)
+
+    expect(report).to match_array(result)
   end
 
   it 'when Oct 1, returns total active user counts per sp by ial1 and ial2 for last fiscal year' do
@@ -75,12 +98,24 @@
       last_ial2_authenticated_at: current_fiscal_year
     )
 
-    result = [{ issuer: issuer,
-                app_id: app_id,
-                total_ial1_active: 2,
-                total_ial2_active: 3 }].to_json
+    result = [
+      {
+        issuer: issuer,
+        app_id: app_id,
+        total_ial1_active: 0,
+        total_ial2_active: 3,
+      },
+      {
+        issuer: nil,
+        app_id: nil,
+        total_ial1_active: 0,
+        total_ial2_active: 3,
+      },
+    ]
+
+    report = JSON.parse(subject.perform(job_date), symbolize_names: true)
 
-    expect(subject.perform(job_date)).to eq(result)
+    expect(report).to match_array(result)
   end
 
   describe '#reporting_range' do
diff --git a/spec/jobs/reports/sp_user_counts_report_spec.rb b/spec/jobs/reports/sp_user_counts_report_spec.rb
index 70a2c1d9cea..316b3a6632d 100644
--- a/spec/jobs/reports/sp_user_counts_report_spec.rb
+++ b/spec/jobs/reports/sp_user_counts_report_spec.rb
@@ -1,68 +1,66 @@
 require 'rails_helper'
 
-describe Reports::SpUserCountsReport do
+RSpec.describe Reports::SpUserCountsReport do
   subject { described_class.new }
 
   let(:issuer) { 'foo' }
   let(:app_id) { 'app_id' }
 
-  it 'is empty' do
-    expect(subject.perform(Time.zone.today)).to eq('[]')
-  end
+  it 'has overall data' do
+    report = JSON.parse(subject.perform(Time.zone.today), symbolize_names: true)
 
-  it 'logs to analytics' do
-    ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: app_id)
-    ServiceProviderIdentity.create(user_id: 1, service_provider: issuer, uuid: 'foo2', ial: 1)
-    ServiceProviderIdentity.create(user_id: 2, service_provider: issuer, uuid: 'foo3', ial: 1)
-    ServiceProviderIdentity.create(user_id: 3, service_provider: issuer, uuid: 'foo4', ial: 2)
-    freeze_time do
-      timestamp = Time.zone.now.iso8601
-      expect(subject).to receive(:write_hash_to_reports_log).with(
-        {
-          app_id: app_id,
-          ial1_user_total: 3,
-          ial2_user_total: 0,
-          issuer: issuer,
-          name: 'Report SP User Counts',
-          time: timestamp,
-          user_total: 3,
-        },
-      )
-      expect(subject).to receive(:write_hash_to_reports_log).with(
+    expect(report).to eq(
+      [
         {
-          name: 'Report Registered Users Count',
-          time: timestamp,
-          count: 0,
+          issuer: nil,
+          total: 0,
+          ial1_total: 0,
+          ial2_total: 0,
+          app_id: nil,
         },
-      )
-      expect(subject).to receive(:write_hash_to_reports_log).with(
-        {
-          name: 'Report IAL1 Users Linked to SPs Count',
-          time: timestamp,
-          count: 2,
-        },
-      )
-      expect(subject).to receive(:write_hash_to_reports_log).with(
-        {
-          name: 'Report IAL2 Users Linked to SPs Count',
-          time: timestamp,
-          count: 1,
-        },
-      )
-      subject.perform(Time.zone.today)
-    end
+      ],
+    )
   end
 
   it 'returns the total user counts per sp broken down by ial1 and ial2' do
-    ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: app_id)
-    ServiceProviderIdentity.create(user_id: 1, service_provider: issuer, uuid: 'foo1')
-    ServiceProviderIdentity.create(user_id: 2, service_provider: issuer, uuid: 'foo2')
-    ServiceProviderIdentity.create(
-      user_id: 3, service_provider: issuer, uuid: 'foo3',
-      verified_at: Time.zone.now
+    create(:service_provider, issuer: issuer, app_id: app_id)
+    create(:service_provider_identity, user_id: 1, service_provider: issuer)
+    create(:service_provider_identity, user_id: 2, service_provider: issuer)
+    create(
+      :service_provider_identity, :verified, user_id: 3, service_provider: issuer
     )
-    result = [{ issuer: issuer, total: 3, ial1_total: 2, ial2_total: 1, app_id: app_id }].to_json
 
-    expect(subject.perform(Time.zone.today)).to eq(result)
+    issuer2 = 'issuer2'
+    app_id2 = 'appid2'
+    create(:service_provider, issuer: issuer2, app_id: app_id2)
+    create(:service_provider_identity, user_id: 1, service_provider: issuer2)
+
+    expected = [
+      {
+        issuer: issuer,
+        total: 3,
+        ial1_total: 2,
+        ial2_total: 1,
+        app_id: app_id,
+      },
+      {
+        issuer: issuer2,
+        total: 1,
+        ial1_total: 1,
+        ial2_total: 0,
+        app_id: app_id2,
+      },
+      {
+        issuer: nil,
+        total: 3,
+        ial1_total: 2,
+        ial2_total: 1,
+        app_id: nil,
+      },
+    ]
+
+    result = JSON.parse(subject.perform(Time.zone.today), symbolize_names: true)
+
+    expect(result).to match_array(expected)
   end
 end
diff --git a/spec/lib/app_artifacts_spec.rb b/spec/lib/app_artifacts_spec.rb
index c6331545552..4df950e0f0c 100644
--- a/spec/lib/app_artifacts_spec.rb
+++ b/spec/lib/app_artifacts_spec.rb
@@ -43,10 +43,10 @@
     context 'when running locally' do
       it 'reads the artifact from the example folder' do
         store = instance.build do |store|
-          store.add_artifact(:test_artifact, '/%<env>s/saml2021.crt')
+          store.add_artifact(:test_artifact, '/%<env>s/saml2022.crt')
         end
 
-        file_path = Rails.root.join('config', 'artifacts.example', 'local', 'saml2021.crt')
+        file_path = Rails.root.join('config', 'artifacts.example', 'local', 'saml2022.crt')
         contents = File.read(file_path)
         expect(store.test_artifact).to eq(contents)
         expect(store['test_artifact']).to eq(contents)
@@ -65,12 +65,12 @@
 
     it 'allows a block to be used to transform values' do
       store = instance.build do |store|
-        store.add_artifact(:test_artifact, '/%<env>s/saml2021.crt') do |cert|
+        store.add_artifact(:test_artifact, '/%<env>s/saml2022.crt') do |cert|
           OpenSSL::X509::Certificate.new(cert)
         end
       end
 
-      file_path = Rails.root.join('config', 'artifacts.example', 'local', 'saml2021.crt')
+      file_path = Rails.root.join('config', 'artifacts.example', 'local', 'saml2022.crt')
       contents = File.read(file_path)
       expect(store.test_artifact).to be_a(OpenSSL::X509::Certificate)
       expect(store.test_artifact.to_pem).to eq(contents)
@@ -80,7 +80,7 @@
   describe '#method_missing' do
     it 'runs methods based on the configd artifact keys' do
       store = instance.build do |store|
-        store.add_artifact(:test_artifact, '/%<env>s/saml2021.crt')
+        store.add_artifact(:test_artifact, '/%<env>s/saml2022.crt')
       end
 
       expect { store.test_artifact }.to_not raise_error
diff --git a/spec/lib/feature_management_spec.rb b/spec/lib/feature_management_spec.rb
index 2af24ac3a32..5a06a83f728 100644
--- a/spec/lib/feature_management_spec.rb
+++ b/spec/lib/feature_management_spec.rb
@@ -461,4 +461,40 @@
       end
     end
   end
+
+  describe '#idv_available?' do
+    let(:idv_available) { true }
+    let(:vendor_status_acuant) { :operational }
+    let(:vendor_status_lexisnexis_instant_verify) { :operational }
+    let(:vendor_status_lexisnexis_trueid) { :operational }
+
+    before do
+      allow(IdentityConfig.store).to receive(:idv_available).and_return(idv_available)
+      allow(IdentityConfig.store).to receive(:vendor_status_acuant).and_return(vendor_status_acuant)
+      allow(IdentityConfig.store).to receive(:vendor_status_lexisnexis_instant_verify).
+        and_return(vendor_status_lexisnexis_instant_verify)
+      allow(IdentityConfig.store).to receive(:vendor_status_lexisnexis_trueid).
+        and_return(vendor_status_lexisnexis_trueid)
+    end
+
+    it 'returns true by default' do
+      expect(FeatureManagement.idv_available?).to eql(true)
+    end
+
+    context 'idv has been disabled using config flag' do
+      let(:idv_available) { false }
+      it 'returns false' do
+        expect(FeatureManagement.idv_available?).to eql(false)
+      end
+    end
+
+    %w[acuant lexisnexis_instant_verify lexisnexis_trueid].each do |service|
+      context "#{service} is in :full_outage" do
+        let("vendor_status_#{service}".to_sym) { :full_outage }
+        it 'returns false' do
+          expect(FeatureManagement.idv_available?).to eql(false)
+        end
+      end
+    end
+  end
 end
diff --git a/spec/lib/tasks/review_profile_spec.rb b/spec/lib/tasks/review_profile_spec.rb
index 6aa98f44bd2..895ce545e4b 100644
--- a/spec/lib/tasks/review_profile_spec.rb
+++ b/spec/lib/tasks/review_profile_spec.rb
@@ -78,6 +78,7 @@
       invoke_task
       expect(user.reload.profiles.first.active).to eq(false)
       expect(user.reload.profiles.first.fraud_rejection).to eq(true)
+      expect(user.reload.profiles.first.fraud_rejection_at).to_not be_nil
     end
 
     it 'sends the user an email about their account deactivation' do
diff --git a/spec/models/in_person_enrollment_spec.rb b/spec/models/in_person_enrollment_spec.rb
index d15317ad867..78983e05c15 100644
--- a/spec/models/in_person_enrollment_spec.rb
+++ b/spec/models/in_person_enrollment_spec.rb
@@ -219,6 +219,24 @@
     end
   end
 
+  describe 'minutes_since_last_status_check_completed' do
+    let(:enrollment) do
+      create(
+        :in_person_enrollment, :passed, status_check_completed_at: Time.zone.now - 2.hours
+      )
+    end
+
+    it 'returns number of minutes since last status check was completed' do
+      expect(enrollment.minutes_since_last_status_check_completed).to be_within(0.01).of(120)
+    end
+
+    it 'returns nil if enrollment has not completed a status check' do
+      enrollment.status_check_completed_at = nil
+
+      expect(enrollment.minutes_since_last_status_check_completed).to eq(nil)
+    end
+  end
+
   describe 'minutes_since_status_updated' do
     let(:enrollment) do
       enrollment = create(:in_person_enrollment, :passed)
diff --git a/spec/models/profile_spec.rb b/spec/models/profile_spec.rb
index f701a0c7b99..e7a9087c22c 100644
--- a/spec/models/profile_spec.rb
+++ b/spec/models/profile_spec.rb
@@ -264,14 +264,14 @@
     end
 
     it 'does not activate a profile if under fraud review' do
-      profile.update(fraud_review_pending: true)
+      profile.update(fraud_review_pending_at: Time.zone.today - 1.day)
       profile.activate
 
       expect(profile).to_not be_active
     end
 
     it 'does not activate a profile if rejected for fraud' do
-      profile.update(fraud_rejection: true)
+      profile.update(fraud_rejection_at: Time.zone.now - 1.day)
       profile.activate
 
       expect(profile).to_not be_active
@@ -294,7 +294,10 @@
 
   describe '#activate_after_passing_review' do
     it 'activates a profile if it passes fraud review' do
-      profile = create(:profile, user: user, active: false, fraud_review_pending: true)
+      profile = create(
+        :profile, user: user, active: false,
+                  fraud_review_pending_at: Time.zone.today - 1.day
+      )
       profile.activate_after_passing_review
 
       expect(profile).to be_active
@@ -307,7 +310,7 @@
           :profile,
           user: user,
           active: false,
-          fraud_review_pending: true,
+          fraud_review_pending_at: Time.zone.today - 1.day,
           initiating_service_provider: sp,
         )
       end
@@ -353,7 +356,7 @@
           :profile,
           user: user,
           active: false,
-          fraud_review_pending: true,
+          fraud_review_pending_at: Time.zone.today - 1.day,
           initiating_service_provider: sp,
         )
         expect(profile.initiating_service_provider.irs_attempts_api_enabled?).to be_falsey
@@ -371,7 +374,9 @@
 
       expect(profile).to_not be_active
       expect(profile.fraud_review_pending).to eq(true)
+      expect(profile.fraud_review_pending_at).to_not be_nil
       expect(profile.fraud_rejection).to eq(false)
+      expect(profile.fraud_rejection_at).to be_nil
     end
   end
 
@@ -389,7 +394,7 @@
 
     context 'it notifies the user' do
       let(:profile) do
-        profile = create(:profile, user: user, fraud_review_pending: true)
+        profile = create(:profile, user: user, fraud_review_pending_at: Time.zone.today - 1.day)
         profile.reject_for_fraud(notify_user: true)
         profile
       end
@@ -401,11 +406,15 @@
       it 'sends an email' do
         expect { profile }.to change(ActionMailer::Base.deliveries, :count).by(1)
       end
+
+      it 'sets the fraud_rejection_at timestamp' do
+        expect(profile.fraud_rejection_at).to_not be_nil
+      end
     end
 
     context 'it does not notify the user' do
       let(:profile) do
-        profile = create(:profile, user: user, fraud_review_pending: true)
+        profile = create(:profile, user: user, fraud_review_pending_at: Time.zone.today - 1.day)
         profile.reject_for_fraud(notify_user: false)
         profile
       end
@@ -424,7 +433,7 @@
           :profile,
           user: user,
           active: false,
-          fraud_review_pending: true,
+          fraud_review_pending_at: Time.zone.today - 1.day,
           initiating_service_provider: sp,
         )
       end
@@ -471,7 +480,7 @@
           :profile,
           user: user,
           active: false,
-          fraud_review_pending: true,
+          fraud_review_pending_at: Time.zone.today - 1.day,
           initiating_service_provider: sp,
         )
         allow(IdentityConfig.store).to receive(:irs_attempt_api_enabled).and_return(true)
diff --git a/spec/models/proofing_component_spec.rb b/spec/models/proofing_component_spec.rb
deleted file mode 100644
index f0ba6887f40..00000000000
--- a/spec/models/proofing_component_spec.rb
+++ /dev/null
@@ -1,27 +0,0 @@
-require 'rails_helper'
-
-RSpec.describe ProofingComponent do
-  describe '#review_eligible?' do
-    subject(:review_eligible?) do
-      build(:proofing_component, verified_at: verified_at).review_eligible?
-    end
-
-    context 'when verified_at is nil' do
-      let(:verified_at) { nil }
-
-      it { is_expected.to be_falsey }
-    end
-
-    context 'when verified_at is within 30 days' do
-      let(:verified_at) { 15.days.ago }
-
-      it { is_expected.to be_truthy }
-    end
-
-    context 'when verified_at is older than 30 days' do
-      let(:verified_at) { 45.days.ago }
-
-      it { is_expected.to be_falsey }
-    end
-  end
-end
diff --git a/spec/models/user_spec.rb b/spec/models/user_spec.rb
index 0d826f73dce..888de6f0ca0 100644
--- a/spec/models/user_spec.rb
+++ b/spec/models/user_spec.rb
@@ -510,6 +510,35 @@
     end
   end
 
+  describe '#fraud_review_eligible?' do
+    context 'when verified_at is nil' do
+      it 'returns false' do
+        user = User.new
+        create(:profile, user: user, fraud_review_pending: true, verified_at: nil)
+
+        expect(user.fraud_review_eligible?).to be_falsey
+      end
+    end
+
+    context 'when verified_at is within 30 days' do
+      it 'returns true' do
+        user = User.new
+        create(:profile, user: user, fraud_review_pending: true, verified_at: 15.days.ago)
+
+        expect(user.fraud_review_eligible?).to eq true
+      end
+    end
+
+    context 'when verified_at is older than 30 days' do
+      it 'returns false' do
+        user = User.new
+        create(:profile, user: user, fraud_review_pending: true, verified_at: 45.days.ago)
+
+        expect(user.fraud_review_eligible?).to eq false
+      end
+    end
+  end
+
   describe '#fraud_review_pending?' do
     it 'returns true if fraud review is pending' do
       user = User.new
diff --git a/spec/services/access_token_verifier_spec.rb b/spec/services/access_token_verifier_spec.rb
index ed134b39bf1..9e620cc8465 100644
--- a/spec/services/access_token_verifier_spec.rb
+++ b/spec/services/access_token_verifier_spec.rb
@@ -7,7 +7,13 @@
   subject(:verifier) { AccessTokenVerifier.new(http_authorization_header) }
   let(:http_authorization_header) { "Bearer #{access_token}" }
 
-  let(:identity) { build(:service_provider_identity, access_token: SecureRandom.urlsafe_base64) }
+  let(:identity) do
+    build(
+      :service_provider_identity,
+      rails_session_id: '123',
+      access_token: SecureRandom.urlsafe_base64,
+    )
+  end
 
   describe '#submit' do
     let(:result) { verifier.submit }
diff --git a/spec/services/db/identity/sp_active_user_counts_spec.rb b/spec/services/db/identity/sp_active_user_counts_spec.rb
index 87cf357b557..93f2edd2af0 100644
--- a/spec/services/db/identity/sp_active_user_counts_spec.rb
+++ b/spec/services/db/identity/sp_active_user_counts_spec.rb
@@ -1,6 +1,6 @@
 require 'rails_helper'
 
-describe Db::Identity::SpActiveUserCounts do
+RSpec.describe Db::Identity::SpActiveUserCounts do
   subject { described_class }
 
   let(:fiscal_start_date) { 1.year.ago }
@@ -8,96 +8,156 @@
   let(:issuer2) { 'foo2' }
   let(:app_id1) { 'app1' }
   let(:app_id2) { 'app2' }
+  let(:now) { Time.zone.now }
 
-  it 'is empty' do
-    expect(subject.call(fiscal_start_date).ntuples).to eq(0)
-  end
+  describe '.by_issuer' do
+    it 'is empty' do
+      expect(subject.by_issuer(fiscal_start_date).size).to eq(0)
+    end
 
-  it 'returns total active user counts per sp broken down by ial1 and ial2 for ial1 only sps' do
-    now = Time.zone.now
-    ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: 'app1')
-    ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: 'app2')
-    ServiceProviderIdentity.create(
-      user_id: 1, service_provider: issuer, uuid: 'foo1',
-      last_ial1_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 2, service_provider: issuer, uuid: 'foo2',
-      last_ial1_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 3, service_provider: issuer2, uuid: 'foo3',
-      last_ial1_authenticated_at: now
-    )
-    result = { issuer: issuer, app_id: app_id1, total_ial1_active: 2, total_ial2_active: 0 }.to_json
-    result2 = { issuer: issuer2,
-                app_id: app_id2,
-                total_ial1_active: 1,
-                total_ial2_active: 0 }.to_json
-
-    tuples = subject.call(fiscal_start_date)
-    expect(tuples.ntuples).to eq(2)
-    expect(tuples[0].to_json).to eq(result)
-    expect(tuples[1].to_json).to eq(result2)
-  end
+    it 'returns total active user counts per sp broken down by ial1 and ial2 for ial1 only sps' do
+      ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: 'app1')
+      ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: 'app2')
+      ServiceProviderIdentity.create(
+        user_id: 1, service_provider: issuer, uuid: 'foo1',
+        last_ial1_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 2, service_provider: issuer, uuid: 'foo2',
+        last_ial1_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 3, service_provider: issuer2, uuid: 'foo3',
+        last_ial1_authenticated_at: now
+      )
+      result = { issuer: issuer,
+                 app_id: app_id1,
+                 total_ial1_active: 2,
+                 total_ial2_active: 0 }.to_json
+      result2 = { issuer: issuer2,
+                  app_id: app_id2,
+                  total_ial1_active: 1,
+                  total_ial2_active: 0 }.to_json
+
+      tuples = subject.by_issuer(fiscal_start_date)
+      expect(tuples.size).to eq(2)
+      expect(tuples[0].to_json).to eq(result)
+      expect(tuples[1].to_json).to eq(result2)
+    end
+
+    it 'returns total active user counts per sp broken down by ial1 and ial2 for ial2 only sps' do
+      ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: 'app1')
+      ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: 'app2')
+      ServiceProviderIdentity.create(
+        user_id: 1, service_provider: issuer, uuid: 'foo1',
+        last_ial2_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 2, service_provider: issuer, uuid: 'foo2',
+        last_ial2_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 3, service_provider: issuer2, uuid: 'foo3',
+        last_ial2_authenticated_at: now
+      )
+      result = { issuer: issuer,
+                 app_id: app_id1,
+                 total_ial1_active: 0,
+                 total_ial2_active: 2 }.to_json
+      result2 = { issuer: issuer2,
+                  app_id: app_id2,
+                  total_ial1_active: 0,
+                  total_ial2_active: 1 }.to_json
+
+      tuples = subject.by_issuer(fiscal_start_date)
+      expect(tuples.size).to eq(2)
+      expect(tuples[0].to_json).to eq(result)
+      expect(tuples[1].to_json).to eq(result2)
+    end
+
+    it 'returns total active user counts per sp broken down by ial1 and ial2 for ial1 ial2 sps' do
+      ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: 'app1')
+      ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: 'app2')
+      ServiceProviderIdentity.create(
+        user_id: 1, service_provider: issuer, uuid: 'foo1',
+        last_ial1_authenticated_at: now, last_ial2_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 2, service_provider: issuer, uuid: 'foo2',
+        last_ial1_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 3, service_provider: issuer2, uuid: 'foo3',
+        last_ial1_authenticated_at: now, last_ial2_authenticated_at: now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 4, service_provider: issuer2, uuid: 'foo4',
+        last_ial2_authenticated_at: now
+      )
+      result = { issuer: issuer,
+                 app_id: app_id1,
+                 total_ial1_active: 1,
+                 total_ial2_active: 1 }.to_json
+      result2 = { issuer: issuer2,
+                  app_id: app_id2,
+                  total_ial1_active: 0,
+                  total_ial2_active: 2 }.to_json
 
-  it 'returns total active user counts per sp broken down by ial1 and ial2 for ial2 only sps' do
-    now = Time.zone.now
-    ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: 'app1')
-    ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: 'app2')
-    ServiceProviderIdentity.create(
-      user_id: 1, service_provider: issuer, uuid: 'foo1',
-      last_ial2_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 2, service_provider: issuer, uuid: 'foo2',
-      last_ial2_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 3, service_provider: issuer2, uuid: 'foo3',
-      last_ial2_authenticated_at: now
-    )
-    result = { issuer: issuer, app_id: app_id1, total_ial1_active: 0, total_ial2_active: 2 }.to_json
-    result2 = { issuer: issuer2,
-                app_id: app_id2,
-                total_ial1_active: 0,
-                total_ial2_active: 1 }.to_json
-
-    tuples = subject.call(fiscal_start_date)
-    expect(tuples.ntuples).to eq(2)
-    expect(tuples[0].to_json).to eq(result)
-    expect(tuples[1].to_json).to eq(result2)
+      tuples = subject.by_issuer(fiscal_start_date)
+      expect(tuples.size).to eq(2)
+      expect(tuples[0].to_json).to eq(result)
+      expect(tuples[1].to_json).to eq(result2)
+    end
   end
 
-  it 'returns total active user counts per sp broken down by ial1 and ial2 for ial1 ial2 sps' do
-    now = Time.zone.now
-    ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: 'app1')
-    ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: 'app2')
-    ServiceProviderIdentity.create(
-      user_id: 1, service_provider: issuer, uuid: 'foo1',
-      last_ial1_authenticated_at: now, last_ial2_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 2, service_provider: issuer, uuid: 'foo2',
-      last_ial1_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 3, service_provider: issuer2, uuid: 'foo3',
-      last_ial1_authenticated_at: now, last_ial2_authenticated_at: now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 4, service_provider: issuer2, uuid: 'foo4',
-      last_ial2_authenticated_at: now
-    )
-    result = { issuer: issuer, app_id: app_id1, total_ial1_active: 2, total_ial2_active: 1 }.to_json
-    result2 = { issuer: issuer2,
-                app_id: app_id2,
-                total_ial1_active: 1,
-                total_ial2_active: 2 }.to_json
-
-    tuples = subject.call(fiscal_start_date)
-    expect(tuples.ntuples).to eq(2)
-    expect(tuples[0].to_json).to eq(result)
-    expect(tuples[1].to_json).to eq(result2)
+  describe '.overall' do
+    let(:sp1) { create(:service_provider) }
+    let(:sp2) { create(:service_provider) }
+
+    it 'has placeholder rows with no data' do
+      result = subject.overall(fiscal_start_date)
+
+      expect(result.size).to eq(1)
+      expect(result.first).to eq(
+        'issuer' => nil,
+        'app_id' => nil,
+        'total_ial1_active' => 0,
+        'total_ial2_active' => 0,
+      )
+    end
+
+    it 'counts the numbers of users that were ial1 active and ial2 active' do
+      # ial1 and ial2, counts as ial2
+      create(
+        :service_provider_identity,
+        user_id: 1,
+        service_provider_record: sp1,
+        last_ial1_authenticated_at: now,
+      )
+      create(
+        :service_provider_identity,
+        user_id: 1,
+        service_provider_record: sp2,
+        last_ial2_authenticated_at: now,
+      )
+
+      # ial1 only, counts as ial1
+      create(
+        :service_provider_identity,
+        user_id: 2,
+        service_provider_record: sp1,
+        last_ial1_authenticated_at: now,
+      )
+
+      result = subject.overall(fiscal_start_date)
+
+      expect(result.size).to eq(1)
+      expect(result.first).to eq(
+        'issuer' => nil,
+        'app_id' => nil,
+        'total_ial1_active' => 1,
+        'total_ial2_active' => 1,
+      )
+    end
   end
 end
diff --git a/spec/services/db/identity/sp_user_counts_spec.rb b/spec/services/db/identity/sp_user_counts_spec.rb
index bca11a850ca..85c6f998770 100644
--- a/spec/services/db/identity/sp_user_counts_spec.rb
+++ b/spec/services/db/identity/sp_user_counts_spec.rb
@@ -1,36 +1,74 @@
 require 'rails_helper'
 
-describe Db::Identity::SpUserCounts do
+RSpec.describe Db::Identity::SpUserCounts do
   subject { described_class }
 
-  let(:issuer) { 'foo' }
-  let(:app_id) { 'app_id' }
-  let(:issuer2) { 'foo2' }
-  let(:app_id2) { 'app_id2' }
+  describe '.by_issuer' do
+    let(:issuer) { 'foo' }
+    let(:app_id) { 'app_id' }
+    let(:issuer2) { 'foo2' }
+    let(:app_id2) { 'app_id2' }
 
-  it 'is empty' do
-    expect(subject.call.ntuples).to eq(0)
+    it 'is empty' do
+      expect(subject.by_issuer.size).to eq(0)
+    end
+
+    it 'returns the total user counts per sp broken down by ial1 and ial2' do
+      ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: app_id)
+      ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: app_id2)
+      ServiceProviderIdentity.create(user_id: 1, service_provider: issuer, uuid: 'foo1')
+      ServiceProviderIdentity.create(user_id: 2, service_provider: issuer, uuid: 'foo2')
+      ServiceProviderIdentity.create(
+        user_id: 3, service_provider: issuer, uuid: 'foo3',
+        verified_at: Time.zone.now
+      )
+      ServiceProviderIdentity.create(
+        user_id: 4, service_provider: issuer2, uuid: 'foo4',
+        verified_at: Time.zone.now
+      )
+      result = { issuer: issuer, total: 3, ial1_total: 2, ial2_total: 1, app_id: app_id }.to_json
+      result2 = { issuer: issuer2, total: 1, ial1_total: 0, ial2_total: 1, app_id: app_id2 }.to_json
+
+      tuples = subject.by_issuer
+      expect(tuples.size).to eq(2)
+      expect(tuples[0].to_json).to eq(result)
+      expect(tuples[1].to_json).to eq(result2)
+    end
   end
 
-  it 'returns the total user counts per sp broken down by ial1 and ial2' do
-    ServiceProvider.create(issuer: issuer, friendly_name: issuer, app_id: app_id)
-    ServiceProvider.create(issuer: issuer2, friendly_name: issuer2, app_id: app_id2)
-    ServiceProviderIdentity.create(user_id: 1, service_provider: issuer, uuid: 'foo1')
-    ServiceProviderIdentity.create(user_id: 2, service_provider: issuer, uuid: 'foo2')
-    ServiceProviderIdentity.create(
-      user_id: 3, service_provider: issuer, uuid: 'foo3',
-      verified_at: Time.zone.now
-    )
-    ServiceProviderIdentity.create(
-      user_id: 4, service_provider: issuer2, uuid: 'foo4',
-      verified_at: Time.zone.now
-    )
-    result = { issuer: issuer, total: 3, ial1_total: 2, ial2_total: 1, app_id: app_id }.to_json
-    result2 = { issuer: issuer2, total: 1, ial1_total: 0, ial2_total: 1, app_id: app_id2 }.to_json
-
-    tuples = subject.call
-    expect(tuples.ntuples).to eq(2)
-    expect(tuples[0].to_json).to eq(result)
-    expect(tuples[1].to_json).to eq(result2)
+  describe '.overall' do
+    let(:sp1) { create(:service_provider) }
+    let(:sp2) { create(:service_provider) }
+
+    it 'has zeroes with no data' do
+      result = subject.overall
+      expect(result.size).to eq(1)
+
+      expect(result.first).to eq(
+        'issuer' => nil,
+        'app_id' => nil,
+        'total' => 0,
+        'ial1_total' => 0,
+        'ial2_total' => 0,
+      )
+    end
+
+    it 'aggregates across all issuers' do
+      create(:service_provider_identity, user_id: 1, service_provider_record: sp1)
+      create(:service_provider_identity, :verified, user_id: 1, service_provider_record: sp2)
+
+      create(:service_provider_identity, user_id: 2, service_provider_record: sp1)
+
+      result = subject.overall
+      expect(result.size).to eq(1)
+
+      expect(result.first).to eq(
+        'issuer' => nil,
+        'app_id' => nil,
+        'total' => 2,
+        'ial1_total' => 1,
+        'ial2_total' => 1,
+      )
+    end
   end
 end
diff --git a/spec/services/id_token_builder_spec.rb b/spec/services/id_token_builder_spec.rb
index 17b11420f10..e67521855c7 100644
--- a/spec/services/id_token_builder_spec.rb
+++ b/spec/services/id_token_builder_spec.rb
@@ -11,6 +11,7 @@
       nonce: SecureRandom.hex,
       uuid: SecureRandom.uuid,
       ial: 2,
+      rails_session_id: '123',
       # this is a known value from an example developer guide
       # https://www.pingidentity.com/content/developer/en/resources/openid-connect-developers-guide.html
       access_token: 'dNZX1hEZ9wBCzNL40Upu646bdzQA',
diff --git a/spec/services/idv/steps/in_person/verify_step_spec.rb b/spec/services/idv/steps/in_person/verify_step_spec.rb
index 61fac585527..e21f8070e92 100644
--- a/spec/services/idv/steps/in_person/verify_step_spec.rb
+++ b/spec/services/idv/steps/in_person/verify_step_spec.rb
@@ -141,11 +141,5 @@ def redirect(step_instance)
         expect(redirect(user2_step)).to eq(idv_session_errors_ssn_failure_url)
       end
     end
-
-    it 'updates proofing component vendor' do
-      step.call
-
-      expect(user.proofing_component.document_check).to eq Idp::Constants::Vendors::USPS
-    end
   end
 end
diff --git a/spec/services/outage_status_spec.rb b/spec/services/outage_status_spec.rb
index 8c1f234bda0..84bb778b259 100644
--- a/spec/services/outage_status_spec.rb
+++ b/spec/services/outage_status_spec.rb
@@ -1,11 +1,8 @@
 require 'rails_helper'
 
 describe OutageStatus do
-  let(:from) { nil }
-  let(:from_idv) { nil }
-  let(:sp) { nil }
   subject(:vendor_status) do
-    OutageStatus.new(from: from, from_idv: from_idv, sp: sp)
+    OutageStatus.new
   end
 
   it 'raises an error if passed an unknown vendor' do
@@ -52,38 +49,8 @@
       expect(subject.any_idv_vendor_outage?).to be
     end
 
-    context 'user coming from create_account' do
-      let(:from) { SignUp::RegistrationsController::CREATE_ACCOUNT }
-
-      it 'returns the correct message' do
-        expect(subject.outage_message).to eq I18n.t('vendor_outage.blocked.idv.generic')
-      end
-    end
-
-    context 'user coming from idv flow' do
-      let(:from) { :welcome }
-      let(:from_idv) { true }
-
-      context 'no service_provider in session' do
-        it 'returns the correct message' do
-          expect(subject.outage_message).to eq(
-            I18n.t('vendor_outage.blocked.idv.without_sp'),
-          )
-        end
-      end
-
-      context 'with service_provider in session' do
-        let(:sp) { create(:service_provider) }
-
-        it 'returns the correct message tailored to the service provider' do
-          expect(subject.outage_message).to eq(
-            I18n.t(
-              'vendor_outage.blocked.idv.with_sp',
-              service_provider: sp.friendly_name,
-            ),
-          )
-        end
-      end
+    it 'returns the correct message' do
+      expect(subject.outage_message).to eq I18n.t('vendor_outage.blocked.idv.generic')
     end
   end
 
@@ -171,14 +138,6 @@
       it 'returns default phone outage message' do
         expect(outage_message).to eq(t('vendor_outage.blocked.phone.default'))
       end
-
-      context 'from idv' do
-        let(:from_idv) { true }
-
-        it 'returns idv phone outage message' do
-          expect(outage_message).to eq(t('vendor_outage.blocked.phone.idv'))
-        end
-      end
     end
   end
 
@@ -187,7 +146,7 @@
       analytics = FakeAnalytics.new
       expect(analytics).to receive(:track_event).with(
         'Vendor Outage',
-        redirect_from: from,
+        redirect_from: nil,
         vendor_status: OutageStatus::ALL_VENDORS.index_with do |_vendor|
           satisfy { |status| IdentityConfig::VENDOR_STATUS_OPTIONS.include?(status) }
         end,
diff --git a/spec/services/pii/attributes_spec.rb b/spec/services/pii/attributes_spec.rb
index 73deb5a7241..69cdd51c7e8 100644
--- a/spec/services/pii/attributes_spec.rb
+++ b/spec/services/pii/attributes_spec.rb
@@ -43,6 +43,7 @@
         state_id_city: 'Washington',
         state_id_jurisdiction: 'DC',
         state_id_zipcode: '20005',
+        state_id_state: 'NY',
       )
 
       expect(pii.state_id_address1).to eq('1600 Pennsylvania Avenue')
@@ -50,6 +51,7 @@
       expect(pii.state_id_city).to eq('Washington')
       expect(pii.state_id_jurisdiction).to eq('DC')
       expect(pii.state_id_zipcode).to eq('20005')
+      expect(pii.state_id_state).to eq('NY')
     end
   end
 
diff --git a/spec/services/saml_endpoint_spec.rb b/spec/services/saml_endpoint_spec.rb
index ca059b822ab..8f3b4f4834d 100644
--- a/spec/services/saml_endpoint_spec.rb
+++ b/spec/services/saml_endpoint_spec.rb
@@ -1,7 +1,7 @@
 require 'rails_helper'
 
 describe SamlEndpoint do
-  let(:path) { '/api/saml/auth2022' }
+  let(:path) { '/api/saml/auth2023' }
   let(:request) do
     request_double = double
     allow(request_double).to receive(:path).and_return(path)
@@ -14,7 +14,7 @@
     it 'should list the suffixes that are configured' do
       result = described_class.suffixes
 
-      expect(result).to eq(%w[2022])
+      expect(result).to eq(%w[2023])
     end
   end
 
@@ -24,7 +24,7 @@
 
       expect(result).to eq(
         [
-          { suffix: '2022', secret_key_passphrase: 'trust-but-verify' },
+          { suffix: '2023', secret_key_passphrase: 'trust-but-verify' },
         ],
       )
     end
@@ -36,7 +36,7 @@
         subject.secret_key.to_pem,
       ).to eq(
         OpenSSL::PKey::RSA.new(
-          AppArtifacts.store.saml_2022_key,
+          AppArtifacts.store.saml_2023_key,
           'trust-but-verify',
         ).to_pem,
       )
@@ -66,7 +66,7 @@
       expect(
         subject.x509_certificate,
       ).to eq(
-        AppArtifacts.store.saml_2022_cert,
+        AppArtifacts.store.saml_2023_cert,
       )
     end
   end
@@ -75,7 +75,7 @@
     it 'returns the saml metadata with the suffix added to the urls' do
       result = subject.saml_metadata
 
-      expect(result.configurator.single_service_post_location).to match(%r{api/saml/auth2022\Z})
+      expect(result.configurator.single_service_post_location).to match(%r{api/saml/auth2023\Z})
     end
 
     it 'does not include the SingLogoutService endpoints when configured' do
@@ -93,10 +93,10 @@
       result = subject.saml_metadata
 
       expect(result.configurator.single_logout_service_post_location).to match(
-        %r{api/saml/logout2022\Z},
+        %r{api/saml/logout2023\Z},
       )
       expect(result.configurator.remote_logout_service_post_location).to match(
-        %r{api/saml/remotelogout2022\Z},
+        %r{api/saml/remotelogout2023\Z},
       )
     end
   end
diff --git a/spec/services/usps_in_person_proofing/enrollment_helper_spec.rb b/spec/services/usps_in_person_proofing/enrollment_helper_spec.rb
index b8309908231..c32a3d399cc 100644
--- a/spec/services/usps_in_person_proofing/enrollment_helper_spec.rb
+++ b/spec/services/usps_in_person_proofing/enrollment_helper_spec.rb
@@ -9,7 +9,7 @@
   let(:pii) do
     Pii::Attributes.new_from_hash(
       Idp::Constants::MOCK_IDV_APPLICANT_WITH_PHONE.
-        merge(same_address_as_id: current_address_matches_id).
+        merge(same_address_as_id: current_address_matches_id ? 'true' : 'false').
         transform_keys(&:to_s),
     )
   end
@@ -101,7 +101,7 @@
           let(:pii) do
             Pii::Attributes.new_from_hash(
               Idp::Constants::MOCK_IDV_APPLICANT_WITH_PHONE.
-                merge(same_address_as_id: current_address_matches_id).
+                merge(same_address_as_id: current_address_matches_id ? 'true' : 'false').
                 merge(Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS).
                 transform_keys(&:to_s),
             )
@@ -121,7 +121,7 @@
                   }",
                   city: Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:state_id_city],
                   state: Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[
-                    :state_id_jurisdiction
+                    :state_id_state
                   ],
                   zip_code: Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:state_id_zipcode],
                 )
diff --git a/spec/support/features/idv_step_helper.rb b/spec/support/features/idv_step_helper.rb
index 88f33b7ab49..e1e6f139772 100644
--- a/spec/support/features/idv_step_helper.rb
+++ b/spec/support/features/idv_step_helper.rb
@@ -116,7 +116,7 @@ def complete_idv_steps_before_step(step, user = user_with_2fa)
   end
 
   def expect_step_indicator_current_step(text)
-    expect(page).to have_css('.step-indicator__step--current', text: text)
+    expect(page).to have_css('.step-indicator__step--current', text: text, wait: 5)
   end
 
   private
diff --git a/spec/support/features/in_person_helper.rb b/spec/support/features/in_person_helper.rb
index fa52c358d19..a6eb1f629cc 100644
--- a/spec/support/features/in_person_helper.rb
+++ b/spec/support/features/in_person_helper.rb
@@ -23,6 +23,7 @@ module InPersonHelper
   GOOD_STATE = Idp::Constants::MOCK_IDV_APPLICANT_FULL_STATE
   GOOD_STATE_ID_ADDRESS1 = Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:state_id_address1]
   GOOD_STATE_ID_ADDRESS2 = Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:state_id_address2]
+  GOOD_STATE_ID_STATE = Idp::Constants::MOCK_IDV_APPLICANT_FULL_STATE_ID_STATE
   GOOD_STATE_ID_CITY = Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:city]
   GOOD_STATE_ID_ZIPCODE = Idp::Constants::MOCK_IDV_APPLICANT_STATE_ID_ADDRESS[:zipcode]
 
@@ -43,8 +44,10 @@ def fill_out_state_id_form_ok(double_address_verification: false, same_address_a
       fill_in t('in_person_proofing.form.state_id.city'), with: GOOD_STATE_ID_CITY
       fill_in t('in_person_proofing.form.state_id.zipcode'), with: GOOD_STATE_ID_ZIPCODE
       if same_address_as_id
+        select GOOD_STATE_ID_STATE, from: t('in_person_proofing.form.state_id.state_id_state')
         choose t('in_person_proofing.form.state_id.same_address_as_id_yes')
       else
+        select GOOD_STATE, from: t('in_person_proofing.form.state_id.state_id_state')
         choose t('in_person_proofing.form.state_id.same_address_as_id_no')
       end
     end
@@ -59,11 +62,11 @@ def fill_out_address_form_ok(double_address_verification: false, same_address_as
     fill_in t('idv.form.city'), with: same_address_as_id ? GOOD_STATE_ID_CITY : GOOD_CITY
     fill_in t('idv.form.zipcode'), with: same_address_as_id ? GOOD_STATE_ID_ZIPCODE : GOOD_ZIPCODE
     if same_address_as_id
-      select GOOD_STATE_ID_JURISDICTION,
-             from: t('in_person_proofing.form.state_id.state_id_jurisdiction')
+      select GOOD_STATE_ID_STATE, from: t('idv.form.state')
     else
       select GOOD_STATE, from: t('idv.form.state')
     end
+
     unless double_address_verification
       choose t('in_person_proofing.form.address.same_address_choice_yes')
     end
@@ -73,7 +76,7 @@ def begin_in_person_proofing(_user = nil)
     complete_doc_auth_steps_before_document_capture_step
     mock_doc_auth_attention_with_barcode
     attach_and_submit_images
-    click_link t('in_person_proofing.body.cta.button')
+    click_button t('in_person_proofing.body.cta.button')
   end
 
   def search_for_post_office
diff --git a/spec/support/idv_examples/max_attempts.rb b/spec/support/idv_examples/max_attempts.rb
index 7f5e232ea09..cdf3c580f7c 100644
--- a/spec/support/idv_examples/max_attempts.rb
+++ b/spec/support/idv_examples/max_attempts.rb
@@ -1,12 +1,7 @@
 shared_examples 'verification step max attempts' do |step, sp|
   include ActionView::Helpers::DateHelper
 
-  let(:locale) { LinkLocaleResolver.locale }
   let(:user) { user_with_2fa }
-  let(:step_locale_key) do
-    return :sessions if step == :profile
-    step
-  end
 
   before do
     start_idv_from_sp(sp)
@@ -33,12 +28,12 @@
     end
 
     scenario 'user sees the failure screen' do
-      expect(page).to have_content(t("idv.failure.#{step_locale_key}.heading"))
+      expect(page).to have_content(t('idv.failure.phone.rate_limited.heading'))
       expect(page).to have_content(
         strip_tags(
           t(
-            'idv.failure.phone.fail_html',
-            timeout: distance_of_time_in_words(
+            'idv.failure.phone.rate_limited.body',
+            time_left: distance_of_time_in_words(
               IdentityConfig.store.idv_attempt_window_in_hours.hours,
             ),
           ),
@@ -52,7 +47,7 @@
       (Throttle.max_attempts(:proof_address) - 1).times do
         fill_out_phone_form_fail
         click_idv_continue_for_step(step)
-        click_on t('idv.failure.button.warning')
+        click_on t('idv.failure.phone.warning.try_again_button')
       end
 
       fill_out_phone_form_ok
@@ -67,15 +62,15 @@ def perfom_maximum_allowed_idv_step_attempts(step)
     (Throttle.max_attempts(:proof_address) - 1).times do
       yield
       click_idv_continue_for_step(step)
-      click_on t('idv.failure.button.warning')
+      click_on t('idv.failure.phone.warning.try_again_button')
     end
     yield
     click_idv_continue_for_step(step)
   end
 
   def expect_user_to_fail_at_phone_step
-    expect(page).to have_content(t("idv.failure.#{step_locale_key}.heading"))
-    expect(current_url).to eq(idv_phone_errors_failure_url(locale: locale))
-    expect(page).to have_link(t('idv.troubleshooting.options.verify_by_mail'))
+    expect(page).to have_content(t('idv.failure.phone.rate_limited.heading'))
+    expect(current_url).to eq(idv_phone_errors_failure_url)
+    expect(page).to have_link(t('idv.failure.phone.rate_limited.gpo.button'))
   end
 end
diff --git a/spec/support/idv_examples/sp_requested_attributes.rb b/spec/support/idv_examples/sp_requested_attributes.rb
index e06efed3f06..f61de453275 100644
--- a/spec/support/idv_examples/sp_requested_attributes.rb
+++ b/spec/support/idv_examples/sp_requested_attributes.rb
@@ -71,7 +71,7 @@
         if javascript_enabled?
           expect(current_path).to eq(test_saml_decode_assertion_path)
         else
-          expect(current_url).to include(api_saml_auth2022_url)
+          expect(current_url).to include(api_saml_auth2023_url)
         end
       end
     end
diff --git a/spec/support/matchers/have_actions.rb b/spec/support/matchers/have_actions.rb
index 70583f08a51..cb57b06c5a0 100644
--- a/spec/support/matchers/have_actions.rb
+++ b/spec/support/matchers/have_actions.rb
@@ -71,9 +71,7 @@ def parsed_only_action(action)
 end
 
 def parsed_except_action(action)
-  except_option = unless_option_for(action)[0]
-
-  "#{except_option.class}OptionParser".constantize.new(except_option).parse
+  unless_option_for(action)[0].instance_variable_get(:@actions).to_a
 end
 
 class ProcOptionParser
diff --git a/spec/support/saml_auth_helper.rb b/spec/support/saml_auth_helper.rb
index 0973f2a1993..a0fe9c8c2ca 100644
--- a/spec/support/saml_auth_helper.rb
+++ b/spec/support/saml_auth_helper.rb
@@ -23,8 +23,8 @@ def saml_settings(overrides: {})
     settings.double_quote_xml_attribute_values = true
 
     # IdP setting
-    settings.idp_sso_target_url = "http://#{IdentityConfig.store.domain_name}/api/saml/auth2022"
-    settings.idp_slo_target_url = "http://#{IdentityConfig.store.domain_name}/api/saml/logout2022"
+    settings.idp_sso_target_url = "http://#{IdentityConfig.store.domain_name}/api/saml/auth2023"
+    settings.idp_slo_target_url = "http://#{IdentityConfig.store.domain_name}/api/saml/logout2023"
     settings.idp_cert_fingerprint = idp_fingerprint
     settings.idp_cert_fingerprint_algorithm = 'http://www.w3.org/2001/04/xmlenc#sha256'
 
@@ -79,7 +79,7 @@ def saml_logout_request_url(overrides: {}, params: {})
   end
 
   def saml_remote_logout_request_url(overrides: {}, params: {})
-    overrides[:idp_slo_target_url] = "http://#{IdentityConfig.store.domain_name}/api/saml/remotelogout2022"
+    overrides[:idp_slo_target_url] = "http://#{IdentityConfig.store.domain_name}/api/saml/remotelogout2023"
     logout_request.create(
       saml_settings(overrides: overrides),
       params,
@@ -108,12 +108,12 @@ def saml_get_auth(settings)
 
   def saml_post_auth(saml_request)
     # POST redirect binding Authn Request
-    request.path = '/api/saml/authpost2022'
+    request.path = '/api/saml/authpost2023'
     post :auth, params: { SAMLRequest: CGI.unescape(saml_request) }
   end
 
   def saml_final_post_auth(saml_request)
-    request.path = '/api/saml/finalauthpost2022'
+    request.path = '/api/saml/finalauthpost2023'
     post :auth, params: { SAMLRequest: CGI.unescape(saml_request) }
   end
 
@@ -130,7 +130,7 @@ def saml_test_sp_key
   end
 
   def saml_test_idp_cert
-    AppArtifacts.store.saml_2022_cert
+    AppArtifacts.store.saml_2023_cert
   end
 
   public
diff --git a/spec/views/idv/phone_errors/failure.html.erb_spec.rb b/spec/views/idv/phone_errors/failure.html.erb_spec.rb
index 02ac43246e8..9367bae1c66 100644
--- a/spec/views/idv/phone_errors/failure.html.erb_spec.rb
+++ b/spec/views/idv/phone_errors/failure.html.erb_spec.rb
@@ -3,6 +3,7 @@
 describe 'idv/phone_errors/failure.html.erb' do
   let(:sp_name) { 'Example SP' }
   let(:timeout_hours) { 6 }
+  let(:gpo_letter_available) { true }
 
   around do |ex|
     freeze_time { ex.run }
@@ -11,7 +12,7 @@
   before do
     decorated_session = instance_double(ServiceProviderSessionDecorator, sp_name: sp_name)
     allow(view).to receive(:decorated_session).and_return(decorated_session)
-    assign(:gpo_letter_available, true)
+    assign(:gpo_letter_available, gpo_letter_available)
     allow(IdentityConfig.store).to receive(:idv_attempt_window_in_hours).and_return(timeout_hours)
 
     @expires_at = Time.zone.now + timeout_hours.hours
@@ -34,10 +35,36 @@
     expect(rendered).to have_text(
       strip_tags(
         t(
-          'idv.failure.phone.fail_html',
-          timeout: distance_of_time_in_words(timeout_hours.hours),
+          'idv.failure.phone.rate_limited.body',
+          time_left: distance_of_time_in_words(timeout_hours.hours),
         ),
       ),
     )
   end
+
+  it 'describes GPO as an alternative' do
+    expect(rendered).to have_text(t('idv.failure.phone.rate_limited.gpo.prompt'))
+  end
+
+  it 'includes a link to GPO flow' do
+    expect(rendered).to have_css(
+      '.usa-button',
+      text: t('idv.failure.phone.rate_limited.gpo.button'),
+    )
+  end
+
+  context 'GPO is not available' do
+    let(:gpo_letter_available) { false }
+
+    it 'does not describe GPO as an alternative' do
+      expect(rendered).not_to have_text(t('idv.failure.phone.rate_limited.gpo.prompt'))
+    end
+
+    it 'does not include a link to GPO flow' do
+      expect(rendered).not_to have_css(
+        '.usa-button',
+        text: t('idv.failure.phone.rate_limited.gpo.button'),
+      )
+    end
+  end
 end
diff --git a/spec/views/idv/phone_errors/warning.html.erb_spec.rb b/spec/views/idv/phone_errors/warning.html.erb_spec.rb
index 71e20bc0a2e..62a1e929a99 100644
--- a/spec/views/idv/phone_errors/warning.html.erb_spec.rb
+++ b/spec/views/idv/phone_errors/warning.html.erb_spec.rb
@@ -4,27 +4,78 @@
   let(:sp_name) { 'Example SP' }
   let(:remaining_attempts) { 5 }
   let(:gpo_letter_available) { false }
+  let(:phone) { '+13602345678' }
+  let(:country_code) { 'US' }
+  let(:formatted_phone) { '+1 360-234-5678' }
 
   before do
     decorated_session = instance_double(ServiceProviderSessionDecorator, sp_name: sp_name)
     allow(view).to receive(:decorated_session).and_return(decorated_session)
     assign(:gpo_letter_available, gpo_letter_available)
-
     assign(:remaining_attempts, remaining_attempts)
+    assign(:country_code, country_code)
+    assign(:phone, phone)
 
     render
   end
 
-  it 'shows warning text' do
-    expect(rendered).to have_text(t('idv.failure.phone.warning'))
+  it 'shows correct h1' do
+    expect(rendered).to have_css('h1', text: t('idv.failure.phone.warning.heading'))
   end
 
-  it 'shows a primary action' do
-    expect(rendered).to have_link(t('idv.failure.button.warning'), href: idv_phone_path)
+  it 'shows number entered' do
+    expect(rendered).to have_text(t('idv.failure.phone.warning.you_entered'))
+    expect(rendered).to have_text(formatted_phone)
+  end
+
+  it 'shows next steps' do
+    expect(rendered).to include(t('idv.failure.phone.warning.next_steps_html'))
+  end
+
+  it 'links to help screen' do
+    expect(rendered).to have_link(
+      t('idv.failure.phone.warning.learn_more_link'),
+      href: help_center_redirect_path(
+        category: 'verify-your-identity',
+        article: 'phone-number',
+        flow: :idv,
+        step: :phone,
+        location: 'learn_more',
+      ),
+    )
   end
 
   it 'shows remaining attempts' do
-    expect(rendered).to have_text(t('idv.failure.attempts', count: remaining_attempts))
+    expect(rendered).to have_text(
+      t(
+        'idv.failure.phone.warning.attempts',
+        count: remaining_attempts,
+      ),
+    )
+  end
+
+  it 'shows a primary action' do
+    expect(rendered).to have_link(
+      t('idv.failure.phone.warning.try_again_button'),
+      href: idv_phone_path,
+    )
+  end
+
+  it 'renders a list of troubleshooting options' do
+    expect(rendered).to have_link(
+      t('idv.troubleshooting.options.get_help_at_sp', sp_name: sp_name),
+      href: return_to_sp_failure_to_proof_path(step: 'phone', location: 'warning'),
+    )
+  end
+
+  context 'no sp' do
+    let(:sp_name) { nil }
+    it 'does not prompt user to get help at sp' do
+      expect(rendered).not_to have_link(
+        t('idv.troubleshooting.options.get_help_at_sp', sp_name: sp_name),
+        href: return_to_sp_failure_to_proof_path(step: 'phone', location: 'warning'),
+      )
+    end
   end
 
   context 'gpo verification disabled' do
@@ -33,6 +84,8 @@
         t('idv.troubleshooting.options.get_help_at_sp', sp_name: sp_name),
         href: return_to_sp_failure_to_proof_path(step: 'phone', location: 'warning'),
       )
+    end
+    it 'does not render link to gpo flow' do
       expect(rendered).not_to have_link(
         t('idv.troubleshooting.options.verify_by_mail'),
         href: idv_gpo_path,
@@ -43,15 +96,25 @@
   context 'gpo verification enabled' do
     let(:gpo_letter_available) { true }
 
-    it 'renders a list of troubleshooting options' do
-      expect(rendered).to have_link(
-        t('idv.troubleshooting.options.get_help_at_sp', sp_name: sp_name),
-        href: return_to_sp_failure_to_proof_path(step: 'phone', location: 'warning'),
+    it 'has an h2' do
+      expect(rendered).to have_css('h2', text: t('idv.failure.phone.warning.gpo.heading'))
+    end
+
+    it 'explains gpo' do
+      expect(rendered).to have_text(
+        t('idv.failure.phone.warning.gpo.explanation'),
       )
-      expect(rendered).to have_link(
-        t('idv.troubleshooting.options.verify_by_mail'),
-        href: idv_gpo_path,
+    end
+
+    it 'says how long gpo takes' do
+      expect(rendered).to have_css(
+        'strong',
+        text: t('idv.failure.phone.warning.gpo.how_long_it_takes'),
       )
     end
+
+    it 'has a secondary cta' do
+      expect(rendered).to have_link(t('idv.failure.phone.warning.gpo.button'), href: idv_gpo_path)
+    end
   end
 end
diff --git a/spec/views/idv/shared/_error.html.erb_spec.rb b/spec/views/idv/shared/_error.html.erb_spec.rb
index 3f5439ee979..8ab6c5f2225 100644
--- a/spec/views/idv/shared/_error.html.erb_spec.rb
+++ b/spec/views/idv/shared/_error.html.erb_spec.rb
@@ -7,12 +7,15 @@
   let(:action) { nil }
   let(:action_secondary) { nil }
   let(:type) { nil }
+  let(:current_step) { nil }
+  let(:step_indicator_steps) { nil }
   let(:params) do
     {
       type: type,
       heading: heading,
       action: action,
       action_secondary: action_secondary,
+      current_step: current_step,
       options: options,
     }
   end
@@ -21,6 +24,10 @@
     decorated_session = instance_double(ServiceProviderSessionDecorator, sp_name: sp_name)
     allow(view).to receive(:decorated_session).and_return(decorated_session)
 
+    if step_indicator_steps
+      allow(view).to receive(:step_indicator_steps).and_return(step_indicator_steps)
+    end
+
     render 'idv/shared/error', **params
   end
 
@@ -163,4 +170,32 @@
       end
     end
   end
+
+  describe 'current_step' do
+    it 'does not render a step indicator by default' do
+      expect(view.content_for(:pre_flash_content)).not_to have_css('lg-step-indicator')
+    end
+
+    context 'current_step provided' do
+      let(:current_step) { :verify_phone_or_address }
+
+      it 'does not render a step indicator' do
+        expect(view.content_for(:pre_flash_content)).not_to have_css('lg-step-indicator')
+      end
+
+      context 'step_indicator_steps helper available' do
+        let(:step_indicator_steps) { Idv::Flows::DocAuthFlow::STEP_INDICATOR_STEPS }
+        it 'renders a step indicator' do
+          expect(view.content_for(:pre_flash_content)).to have_css('lg-step-indicator')
+        end
+
+        it 'selects the correct step' do
+          expect(view.content_for(:pre_flash_content)).to have_css(
+            '.step-indicator__step--current .step-indicator__step-title',
+            text: t('step_indicator.flows.idv.verify_phone_or_address'),
+          )
+        end
+      end
+    end
+  end
 end
diff --git a/spec/views/idv/unavailable/show.html.erb_spec.rb b/spec/views/idv/unavailable/show.html.erb_spec.rb
new file mode 100644
index 00000000000..502a5e2f796
--- /dev/null
+++ b/spec/views/idv/unavailable/show.html.erb_spec.rb
@@ -0,0 +1,52 @@
+require 'rails_helper'
+
+describe 'idv/unavailable/show.html.erb' do
+  let(:sp_name) { nil }
+  subject(:rendered) { render }
+
+  before do
+    allow(view).to receive(:decorated_session).and_return(
+      instance_double(ServiceProviderSessionDecorator, sp_name: sp_name),
+    )
+  end
+
+  it 'sets a title' do
+    expect(view).to receive(:title).with(t('idv.titles.unavailable'))
+    render
+  end
+  it 'has an h1' do
+    expect(rendered).to have_selector('h1', text: t('idv.titles.unavailable'))
+  end
+  it 'links to the status page in a new window' do
+    expect(rendered).to have_selector(
+      'a[target=_blank]',
+      text: t('idv.unavailable.status_page_link'),
+    )
+  end
+
+  describe('exit button') do
+    it 'is rendered' do
+      expect(rendered).to have_selector(
+        'a',
+        text: t('idv.unavailable.exit_button', app_name: APP_NAME),
+      )
+    end
+    it 'links to the right place' do
+      expect(rendered).to have_link(
+        t('idv.unavailable.exit_button', app_name: APP_NAME),
+        href: return_to_sp_failure_to_proof_path(location: 'unavailable'),
+      )
+    end
+  end
+
+  it 'does not render any l13n markers' do
+    expect(rendered).not_to include('%{')
+  end
+
+  context 'with sp' do
+    let(:sp_name) { 'Department of Ice Cream' }
+    it 'renders the explanation with the sp name' do
+      expect(rendered).to include(sp_name)
+    end
+  end
+end
diff --git a/spec/views/layouts/application.html.erb_spec.rb b/spec/views/layouts/application.html.erb_spec.rb
index 14e1dc36ff7..94d95663f0a 100644
--- a/spec/views/layouts/application.html.erb_spec.rb
+++ b/spec/views/layouts/application.html.erb_spec.rb
@@ -167,6 +167,7 @@
     it 'it render the new relic javascript' do
       allow(IdentityConfig.store).to receive(:newrelic_browser_key).and_return('foo')
       allow(IdentityConfig.store).to receive(:newrelic_browser_app_id).and_return('foo')
+      allow(BrowserSupport).to receive(:supported?).and_return(true)
 
       render