diff --git a/app/services/marketing_site.rb b/app/services/marketing_site.rb
index d9155ea24ca..5d3874869bf 100644
--- a/app/services/marketing_site.rb
+++ b/app/services/marketing_site.rb
@@ -10,7 +10,7 @@ class MarketingSite
     verify-your-identity/accepted-state-issued-identification
     verify-your-identity/how-to-add-images-of-your-state-issued-id
     verify-your-identity/verify-your-identity-in-person
-    verify-your-identity/phone-number-and-phone-plan-in-your-name
+    verify-your-identity/phone-number
     verify-your-identity/verify-your-address-by-mail
     get-started/authentication-options
   ].to_set.freeze
diff --git a/app/views/idv/doc_auth/welcome.html.erb b/app/views/idv/doc_auth/welcome.html.erb
index 5a9fa08d368..ecfaaa7df30 100644
--- a/app/views/idv/doc_auth/welcome.html.erb
+++ b/app/views/idv/doc_auth/welcome.html.erb
@@ -41,7 +41,7 @@
               t('idv.troubleshooting.options.learn_more_address_verification_options'),
               help_center_redirect_path(
                 category: 'verify-your-identity',
-                article: 'phone-number-and-phone-plan-in-your-name',
+                article: 'phone-number',
                 flow: :idv,
                 step: :welcome,
                 location: 'you_will_need',
@@ -82,7 +82,7 @@
             {
               url: help_center_redirect_path(
                 category: 'verify-your-identity',
-                article: 'phone-number-and-phone-plan-in-your-name',
+                article: 'phone-number',
                 flow: :idv,
                 step: :welcome,
                 location: 'missing_items',
diff --git a/app/views/idv/phone/new.html.erb b/app/views/idv/phone/new.html.erb
index 2c6e5f38dfc..184d8844286 100644
--- a/app/views/idv/phone/new.html.erb
+++ b/app/views/idv/phone/new.html.erb
@@ -106,7 +106,7 @@
         {
           url: help_center_redirect_url(
             category: 'verify-your-identity',
-            article: 'phone-number-and-phone-plan-in-your-name',
+            article: 'phone-number',
             flow: :idv,
             step: :phone,
           ),
diff --git a/app/views/idv/phone_errors/_warning.html.erb b/app/views/idv/phone_errors/_warning.html.erb
index 9a722d0ecef..561ca2bcfeb 100644
--- a/app/views/idv/phone_errors/_warning.html.erb
+++ b/app/views/idv/phone_errors/_warning.html.erb
@@ -19,6 +19,17 @@ locals:
           text: t('idv.troubleshooting.options.contact_support', app_name: APP_NAME),
           new_tab: true,
         },
+        {
+          url: help_center_redirect_url(
+            category: 'verify-your-identity',
+            article: 'phone-number',
+            flow: :idv,
+            step: :phone,
+          ),
+          text: t('idv.troubleshooting.options.learn_more_verify_by_phone'),
+          new_tab: true,
+          location: local_assigns.fetch(:name, 'warning'),
+        },
         @gpo_letter_available && {
           text: t('idv.troubleshooting.options.verify_by_mail'),
           url: idv_gpo_path,
diff --git a/spec/features/idv/doc_auth/welcome_step_spec.rb b/spec/features/idv/doc_auth/welcome_step_spec.rb
index 7348dd5215e..c5f89b4b974 100644
--- a/spec/features/idv/doc_auth/welcome_step_spec.rb
+++ b/spec/features/idv/doc_auth/welcome_step_spec.rb
@@ -63,7 +63,7 @@ def expect_doc_auth_upload_step
       flow: 'idv',
       redirect_url: MarketingSite.help_center_article_url(
         category: 'verify-your-identity',
-        article: 'phone-number-and-phone-plan-in-your-name',
+        article: 'phone-number',
       ),
     )
   end
@@ -80,7 +80,7 @@ def expect_doc_auth_upload_step
       flow: 'idv',
       redirect_url: MarketingSite.help_center_article_url(
         category: 'verify-your-identity',
-        article: 'phone-number-and-phone-plan-in-your-name',
+        article: 'phone-number',
       ),
     )
   end