diff --git a/app/javascript/packages/document-capture/components/document-capture-troubleshooting-options.tsx b/app/javascript/packages/document-capture/components/document-capture-troubleshooting-options.tsx
index 314d1cc09f1..fd287e8f018 100644
--- a/app/javascript/packages/document-capture/components/document-capture-troubleshooting-options.tsx
+++ b/app/javascript/packages/document-capture/components/document-capture-troubleshooting-options.tsx
@@ -83,7 +83,7 @@ function DocumentCaptureTroubleshootingOptions({
         <TroubleshootingOptions
           isNewFeatures
           heading={formatHTML(t('idv.troubleshooting.headings.are_you_near'), {
-            br: 'br',
+            wbr: 'wbr',
           })}
           options={[
             {
diff --git a/config/locales/idv/en.yml b/config/locales/idv/en.yml
index 921d73acf9b..2a133268962 100644
--- a/config/locales/idv/en.yml
+++ b/config/locales/idv/en.yml
@@ -185,7 +185,8 @@ en:
         review: Re-enter your %{app_name} password to protect your data
     troubleshooting:
       headings:
-        are_you_near: 'Are you located near Washington, D.C. <br/>or Baltimore, MD?'
+        # Note: there are intentional irregular non-breaking whitespaces to ensure coupling of place names.
+        are_you_near: 'Are you located near Washington, D.C. <wbr/>or Baltimore, MD?'
         missing_required_items: Are you missing one of these items?
         need_assistance: 'Need immediate assistance? Here’s how to get help:'
         still_having_trouble: Still having trouble?
diff --git a/config/locales/idv/es.yml b/config/locales/idv/es.yml
index e1191721c7d..5763e6561a6 100644
--- a/config/locales/idv/es.yml
+++ b/config/locales/idv/es.yml
@@ -193,7 +193,7 @@ es:
         review: Vuelve a ingresar tu contraseña de %{app_name} para encriptar tus datos
     troubleshooting:
       headings:
-        are_you_near: '¿Reside cerca de Washington, D.C. <br/>o Baltimore, MD?'
+        are_you_near: '¿Reside cerca de Washington, D.C. <wbr/>o Baltimore, MD?'
         missing_required_items: '¿Le falta alguno de estos puntos?'
         need_assistance: '¿Necesita ayuda inmediata? Así es como puede obtener ayuda:'
         still_having_trouble: '¿Sigue teniendo dificultades?'
diff --git a/config/locales/idv/fr.yml b/config/locales/idv/fr.yml
index da62555b12b..80700d41c89 100644
--- a/config/locales/idv/fr.yml
+++ b/config/locales/idv/fr.yml
@@ -205,7 +205,7 @@ fr:
         review: Entrez à nouveau votre mot de passe %{app_name} pour crypter vos données
     troubleshooting:
       headings:
-        are_you_near: 'Êtes-vous situé près de Washington, D.C. <br/>ou Baltimore, MD?'
+        are_you_near: 'Êtes-vous situé près de Washington, D.C. <wbr/>ou Baltimore, MD?'
         missing_required_items: Est-ce qu’il vous manque un de ces éléments?
         need_assistance: 'Avez-vous besoin d’une assistance immédiate? Voici comment
           obtenir de l’aide:'