diff --git a/app/models/profile.rb b/app/models/profile.rb
index ae8ca1cfaa0..de5ac27ec8e 100644
--- a/app/models/profile.rb
+++ b/app/models/profile.rb
@@ -44,6 +44,7 @@ def decrypt_pii(password)
   def recover_pii(personal_key)
     encryptor = Encryption::Encryptors::PiiEncryptor.new(personal_key)
     decrypted_recovery_json = encryptor.decrypt(encrypted_pii_recovery, user_uuid: user.uuid)
+    return nil if JSON.parse(decrypted_recovery_json).nil?
     Pii::Attributes.new_from_json(decrypted_recovery_json)
   end